Nike Reviews

My wallet was stolen, and a purchase was made for $395. I called customer support not only did it take him a half hour to find the order placed with my card just 4 hrs before contacting them. They can only cancel small portion of the one order and would provided no other information, including the balance of what was not or what was cancelled. Customer service was rude, unprofessional, disrespectful, and careless. Would never recommend asking them for help, let alone by their stuff.

By far the worst experience doing online shopping. Paid $30 for expedited shipping. Was supposed to get them 24 April 2026. Here it is April 28, 2026. Still no shoes and now I’m being told I won’t get them until May 5. What was the point when I needed these for my son’s basketball games. Won’t even give me a refund but they haven’t even been shipped out yet saying that the package is being processed. How long does it take the package a pair of shoes? Where are they coming from? This is insane. I’ll never order from them again. First and last time. Horrible experience, horrible customer service. Only got a one star for me because I didn’t have a choice because they would get negative stars.

Note that I have wasted so much time in ordering and waiting for the order and also driving to the store twice!

Not even 7 months old and some of the shoe is coming in off and not even that the stitching is coming loose everywhere. Quality is shocking. Had Nike all my life but not quality like this. So sad.

I went ahead and ordered those imperial purple Jordan retro 4 and the quality was terrible. It was a defect on my shoe. I’ll attach a picture. Nike is doing such a poor job nowadays. It may be time for me to stop purchasing.

They are constantly screwing people out their money. If I get lucky enough to hit on special release which is hardly ever they always send me damaged shoes or deliver my stuff somewhere else. Now they have given me a 15% off promo for my troubles and if you look at the pictures and actually do the math it says it applied the 15% off but not one price is correct. None of them are actually fifteen percent off, they're all like three dollar differences and that's definitely not correct for every one of the prices. It's ridiculous really. Then I argue with customer service explaining this and the lady tried to tell me it's because of this and that and even though I took everything out the cart she said would be affecting it and it still wasn't correct.

I bought two pairs of Nike Vision trainers ('pumps') from Sports Direct (white, and black and white) and as we all know they give credit-notes instead of returning people's funds - credit-notes are much of the time pointless if you happen to have very particular clothing tastes - and which turned out to be a realised nuisance as only within one hour did I notice when looking down at them as I was wandering out-and-about shopping a crease on the top where you bend your foot in a natural walking motion and which is what product-designers are meant to avoid when working on a shoe's structure because otherwise a crease in that specific area will soon become permanent and your new footware will rapidly look in used condition.

Nike is the worst customer service I have ever had to call. I sent back a lemon pair of shoes expecting to get them replaced or refunded. They told me they don’t do that and threw away my shoes. I will never buy a pair of Nike shoes again.

I’ve bought many Nike products but will not anymore. For the price you pay, you’d think that the quality would be superior. I bought a hoodie and it is literally fraying on sleeves and on the bottom and fabric on the back is thinning😱😱😱. New slogan for Nike-Pay Much More and get a Cheaply Made Product! 😡😡😡

Ordered pink baseball cleats for our child. Nike sends two left foot shoes and won't rectify the mess. Color no longer in stock. No cleats in time for child's baseball game and the cherry on top... they kept transferring me in the chat and then nobody would answer to handle this. Nike sucks. I'm expected to spend 30 minutes to go return them, who pays for my time and gas to fix their mess? Besides my child's utter disappointment about not getting the much anticipated color they selected. Sports dreams crushed.