LGCY Power Reviews

Thoroughly explained everything step by step and very easy to understand with helpful tips to fill out forms and contracts! Attentive with following up on the whole process. Made customer feel at ease along the way during the process. Highly professional using right words at the right time and even anticipated our conversation for the smooth process!

Person arrived on time, was courteous, understanding, and helpful. Answered questions thoughtfully. We had a number of technical issues with the online portions. We got through all the issues successfully after making the necessary phone calls.

Idrish was very patient and thorough in explaining the program and the entire process. I was very impressed with his knowledge and how this benefits me in the short and long term. It was just about making a sale and closing the deal. I felt like it was a personal experience and not just a sales rep and client transaction. I didn't ever feel pressured and I feel very comfortable in my decision. Great sales rep and even better person.

I’m extremely disappointed with LGCY Power and want to warn anyone considering working with them. Before signing, I specifically asked about cancellation fees because that was a major factor in my decision. Their salesperson clearly told me they “don’t go after cancellation fees” and reassured me not to worry if I cancel. I relied on that information when agreeing to move forward. But when I decided to cancel, LGCY Power completely changed their story. They are now aggressively trying to collect a cancellation fee — even though I have text message proof that their own representative said they don’t pursue those fees.

I looked into 7 companies and one stood out above the rest from the beginning. My rep Memphis displayed an incredible amount of knowledge and concern for my situation. Easily outpacing the sum total of the other reps combined. Beyond that the installation crew arrived on time, did a superior job and cleaned up after themselves. Would absolutely hire again and have already referred Memphis to several friends. Two thumbs way way up.