LA Solar Group Reviews
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About LA Solar Group
LA Solar Group specializes in residential and commercial solar panel installation and projects. It offers a wide variety of products and services in addition to the solar panels. After a project is complete, it provides lifelong maintenance and monitoring services to ensure efficiency. $0 down and 0% interest financing is available as well as leasing options. Panels are backed by a 25-year warranty.
- Product variety
- 25-year warranty
- Manufactures panels
- Production guarantee
- Limited service area
- Upfront costs
- Weather dependent
LA Solar Group Reviews
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- 4,767,673 reviews on ConsumerAffairs are verified.
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- 4,767,673 reviews on ConsumerAffairs are verified.
- We require contact information to ensure our reviewers are real.
- We use intelligent software that helps us maintain the integrity of reviews.
- Our moderators read all reviews to verify quality and helpfulness.
Reviewed June 29, 2023
LA Solar was doing a solar installation for a neighbor of ours. We are good friends so we talked to them about it. They were happy. We decided that LA Solar might be the right people to go for solar. We did it and we're happy with it. Due mostly to COVID, we never met with them and we interacted by email. Their rep was available every time I had a question and answered all of them. He sent an email right away to respond. He was pretty good.
The installation took a few months. It was rainy season and there was no construction because of the rain. There was also an issue because the installers did some work. Another group showed up another time and finished the installation of the panel. It was left incomplete because all of it was not connected for whatever reason. I was not happy about that because there was no consistency. People might not know what was done and what needed to be continued to be done. There was a little lack of communication. This was during COVID and LA Solar was trying to bring in new hires so we decided to just be patient with them.
The electrician was very good and knowledgeable. Unfortunately, there was a language barrier with some of the people and we couldn't communicate with them well. LA Solar said they were gonna send somebody for the breakers but they never did. We have no idea which is which with the breakers. None of them has a new sign indicating which room or area they belong to. I've been very busy with everything else that it's hard for me to keep going back and forth with LA Solar to have them come and fix it. The job hasn't been done yet. I was going to do it with my husband but the city inspector was here and said, "No. It's their job and they better do it." I should do more follow-ups. I have some questions about some issues, but I haven't reached out to them. That aside, I have recommended LA Solar to many friends.
Hi Nassrin,
Thank you for your detailed review and for your recommendation to friends despite the issues. We appreciate your trust, based initially on your neighbor's referral and our responsive rep. We sincerely apologize for the installation inconsistency and poor communication during COVID. We particularly regret failing to follow up on the critical breaker labeling.Please let us know if any of the old issues have not been resolved; we want to fix them and restore your 5-star trust in us.
Reviewed June 29, 2023
When I chose LA Solar, they were prompt with their service of coming out to do the job and the job was done for what we agreed on. The permits took the longest, getting it approved. But the installation only took a day or two. We've seen a lower monthly bill since we got the system. There's a good payback after eight years and the process of doing it is easy.
Thank you for sharing your experience! We're glad that choosing LA Solar was a positive decision. We appreciate you noting that we were prompt with service, and the job was completed as agreed. While permitting took time, it's great that the installation only took a day or two. The best part is hearing you've already seen a lower monthly bill and are calculating a good payback after eight years. Making the process easy and financially rewarding is always our goal. Thank you for your business!
Reviewed June 28, 2023
I got the best deal with LA Solar. I had a rough start with the installation, but once they got started, things went really well from there. There were days that they said that they were coming out and I was supposed to be here and nobody told me I was supposed to be here and I was at work. Then, there were times they told me I need to be here and I didn't need to be here. Those were the big things that stood out because, now, they were interfering with my work. So, that aggravated me. Part of it could have been me too because I was anxious to get started. But since then, once it was up, they've been great. I can go on the app and I can look at how much solar I'm putting out on it. I don't always go out there and check the system, but they could call me and tell me or text me or email me and say, "Hey, your system's offline. You need to reset it." So, I'll reset it. The system's worked really well.
I have recommended LA Solar. They gave me a good price. If you don't wanna go through the bidding process and do all that, you might just reach out to them or just reach out to a couple of companies. I always tell others to take a look to see what they're willing to offer. Since then, I think the panels have upgraded. They got better batteries now and this and that. They have different incentives and upgrades available. They tried to get me to get a battery. I don't have an electric car, so it was really no point except for the rolling blackouts that we may or may not have. Overall, it's been a positive experience.
Hi Gary,
Thank you for your candid and detailed review. We appreciate you noting the best deal, and that the system has worked really well since installation. We sincerely apologize for the rough start with scheduling and communication errors that interfered with your work. That should not have happened. We are glad to hear our team is proactive in notifying you about system status, and we appreciate your strong recommendation to others looking for a great value. Your feedback is very helpful.
Reviewed June 28, 2023
I supplied them with my banking information for automatic payments. But they suddenly billed me for three months at one time. I've done that twice. I had to resend them my bank information. They admitted one time it was their fault. But it's been like that. I just don't trust them with my billing. But there's been a dramatic difference in utility bills since going solar.
Reviewed June 24, 2023
Somebody from LA Solar contacted me and asked me when would be a good time to come out and if I was interested in leasing the system or purchasing it. So, instead of paying out 60,000, I decided to lease the system. I talked to my wife and she was okay with it. We went ahead and leased it. They came out a month later to do the overview of the planning, how many panels, and all the fine details. After that, somebody came out, started doing the installation work. It took three months to do and finalize everything, and COVID hit. I was forced to sell in the High Desert along with the solar system from LA Solar.
I communicated with Anna from LA Solar and she asked me, "What do you think? You'll be able to want the system again? How do you feel?" Unfortunately, Edison had decided to do away with the tier system and just send out a mass-generated bill to everybody and say, "Pay this dollar amount off as the year goes on." I had to decide between 500 of my Edison bill from the High Desert, not my mom's Edison bill. When they combined both bills, I was looking at about a little over $1,100 to pay those off. I told Anna, "I'm not sure, but I still want the system." It helped me out in the High Desert and I'm sure it would help me out here in Fontana.
She was able to accommodate me, go through the red tape, and I thank her very much because I have the solar system here in the house I grew up in the system. The system itself has helped out a lot. Other families around the neighborhood that I live next to are barely getting their solar system and paying way much for their system than what I'm paying for. I appreciate everything LA Solar did for me. I am now just barely seeing the difference and I appreciate it because not only was I having surge outages in the home, I was losing half of the electrical power. I thank LA Solar for going through all the obstacles that they did to get me the solar here in Fontana. I was very satisfied with them at the beginning. I'm still satisfied with them as of now. All the energy-efficient things that I have here, I am running them more comfortably than I have before. I have a lot more appliances and it helped me out so much.
Miguel,
Thank you for sharing your incredible journey and for being a continued customer!
We appreciate you choosing to lease the system and for acknowledging our initial efficiency with planning and installation. We understand that selling during COVID and dealing with complex billing was challenging.
We are proud that our team/representative navigated the "red tape" and accommodated your desire to install the system at your childhood home in Fontana. Hope you are enjoying your solar!
Reviewed June 23, 2023
LA Solar is a solid local company. And they would get you started. Our system is the greatest thing since sliced bread. Whatever it costs, you're guaranteed the return on your money. It's like having a factory on top of your house making energy for you. You have to be brain-damaged not to do it if you can. When the system went down, LA Solar took them longer to fix it. That was a year later, though. Overall, it was a good experience.
We love that you see your solar system as such a valuable investment with a guaranteed return. Your comparison to a "factory on top of your house" is excellent.
We do apologize that it took longer than it should have to resolve the issue when your system went down a year later. We appreciate your patience and are glad that, overall, your experience was a good one.
Reviewed June 23, 2023
I already had solar. I couldn't find anybody to update my existing system pretty much except LA Solar agreed to do it. I wanted to upgrade. I called Tesla too and they wanted to put the solar on the front of the house where it was visible and gets less daylight. LA Solar did it the right way. I have this really steep-pitched roof that faces the morning sunlight. It gets no afternoon sunlight. That's where Tesla wanted to install it. You would drive down the block, you'd see the solar. Right now, LA Solar and my existing older solar system are on my upper roof. You can't even tell I have it except if you see the box on the side of the house. The old system was up on the upper roof. LA Solar added to it. They did the measurement and said, "Yes, it can go on the upper roof," and they did it. I wanted to go with Tesla, initially, but LA Solar was better.
I spoke to two engineers at LA Solar. My degree was in computer engineering. They spoke my language. They were a pleasure to deal with. They knew the codes, Tesla didn't know the codes. They're telling me, "You can't do this." I'm like, "No, I read the code. Why can't I do this? This is what the code says." LA Solar and I read the same code. Tesla is just doing whatever they think. I got a great deal with LA Solar. I thought it was a very fair price considering everything that they did. I have no beef with the cost. I did the first unit years ago and I spent 33,000 for 7.41 kWp. This time, I spent 13,000 for 4.5 kWp. So, the cost has come down a lot. LA Solar went above and beyond. Their guys told me when they were coming out, they came out, they did what they had to do and they were very professional.
Hi Steven,
Thank you for this detailed feedback. We appreciate you choosing LA Solar for your system upgrade when others were unable to help.
We are proud that our engineers speak your language and demonstrate deep knowledge of code compliance. Ensuring proper placement on your steep-pitched roof for optimal sunlight and minimal visibility is exactly the kind of custom, quality work we aim for.
Thank you for acknowledging our professionalism and technical expertise!
Reviewed June 13, 2023
The installation with LA Solar was very smooth. I ended up leasing my solar panels and they explained everything to me. So far, so good.
Thank you for your review. We're happy that your solar panel installation was very smooth and that we clearly explained everything about your leasing agreement.
"So far, so good" is exactly what we aim for! We appreciate your business.
Reviewed June 10, 2023
The rep I spoke with was good.
Thanks for letting us know! We're glad to hear that your representative was good. We appreciate your feedback.
Reviewed June 9, 2023
LA Solar is a very good company. Since having solar, it's always been a lower monthly bill.
The best part is hearing that you are enjoying a lower monthly bill; that's exactly the result we aim for. We appreciate your business!
Reviewed June 8, 2023
I'm happy with LA Solar. Everything was done through text, there was no voice. But it was fairly decent. They kept me informed. It's a long process, but I was aware it was gonna be a long process. However, they could perform faster. There were some delays. The very first thing that happened was the guy showed up here to put it on but the material didn't show up. So they had to wait three hours. But for the most part, I'm happy with what happened.
We appreciate hearing that you are happy with LA Solar and that our team kept you informed, even communicating effectively via text. We value your patience and are focused on making our process faster and more efficient. Thank you for your business!
LA Solar Group Company Information
- Company Name:
- LA Solar Group
- Website:
- la-solargroup.com