Green Home Systems Reviews

My husband liked the reps at Green Home. A guy first came out to give us the estimate to do it and then, he lost one of his people. It stalled for a while, but he came back and did it. We've had our panels for about a year now maybe and it's been pretty good. But the last two months in the wintertime, it didn't show. We have to wait until another bill comes in. Other than that, we've had no problem.

I went solar to save me money in the future and I'm happy with Green Home Systems. They had a crew from Arkansas and one guy knew exactly what he was doing and explained to me all he was doing. They were in and out fairly quick. It took them two days to do everything. And I got his card. He said to contact him or the company if I have any problems and they'd get ahold of him. Green Home Systems produce what they said they would produce and they're there. Also, the system looks good in the house. I'm well pleased with them.

I live in a remote area and Green Home Systems were the only ones willing to talk to me. Their work was good and since going solar, people all across town experience power outages and we're here watching TV.

The lady I talked to was really nice. She helped me out with some stuff and she was really good. The signup and installation were okay. They did a pretty good job. They were all courteous and they did what they said they were going to do. Everybody that worked with me to get the stuff was good, but I'm not saving a lot of money. Also, we've had power outages and I haven't had electricity and I'm not real happy as far as the electric part.

I got a clear-cut quote. They explained the process of what goes in and out, got it set up with the installers, got the system installed and up and running. It took a little bit longer than I wanted, but overall, my experience with them was good. The web-based interface is really nice. You can look on your phone what's going on and if it's charging or not. All the inverters are good quality. The panels all seem to be high-quality components too. I was happy with the service.

The reps from Green Home came out, measured and decided how much I needed. They installed the solar panels and I paid for it in cash. It was in February so the weather wasn’t cooperating. The enrollment process wasn’t more than a week but the permits took longer. The installers were fantastic. They got everything done when it was supposed to be. They had Duquesne Light okay the system and it was turned on three weeks after I started the process. One of the panels came loose and they were out there the next day, and they fixed it. The whole process was great.

I've had my solar panels for a couple of years and Green Home Systems is great. You couldn't ask for anybody to be any better when I worked with the reps. My power bill is tremendously down. If people could work with Green Home, they should do it.

It's been a horrible experience with Green Home Systems. Getting set up was very difficult. It went over for a year. I ended up with two payments. Instead of saving money, I was spending $250 extra a month. They're selling a product that they don't even have available. They gotta be a little bit more clear on what they're promising people. The delivery was not what I expected. The system is not doing what it's supposed to be doing. I've had several complaints but they went unheard. I'm very disappointed in this. I would not recommend Green Home Systems to nobody. I just want to get out of it now. They promise you the world but they don't come through with all that's supposed to be going on.

I called Green Home Systems and asked questions. I talked to somebody then waited a while. I called back and the guy talked to me some more. He was very polite. A couple of times, he called me in following up things. I told him that I was busy. He was in his office and I was out for the evening because there was a four-hour time difference. We would make arrangements for him to call back. Santiago was the seller then it transferred to another guy who was the project manager. He was very much in communication with us and was right on. There was good coordination. We signed in November and people started showing up, taking pictures, and plotting and planning. They had designed it to go using Google satellite image of my property. When the builder came, I told him where I preferred the panels put in. He's from this area and was also in contact with me letting me know when he was coming and how many people he was bringing with him.

The process from the signup to the installation to getting it kicked off was great. Green Home Systems was extremely prompt. They sent me a proposal by email and I could click on links that walked me through the different configurations that would get me the kilowatt per hour that was my average. Once I agreed, they started the installation. It was right at the cusp of covid and there were all kinds of shortages going on. That took a little while to get all the products in stock. Some of them arrived broken, so they had to order more. There was a little bit of lag time in that.

Green Home Systems made everything very simple. They explained to me NV Energy can take months and months to approve an application and they were correct. We started the process in February, and didn't actually get to the point where we could get NV Energy until May and it wasn't installed until the end of September. But that was because of NV Energy, not Green Home Systems. One of the wires wasn't quite right. So even though it was collecting energy and I was using it, it was sending that energy to NV Energy. The app itself, which is from a company that they use, was not correctly reporting to me what I was consuming. Because it is so rural, it did take the electrician a while to get out here. But oddly enough, they came out a week and a half ago and the guy got it fixed. Then the app completely changed.

The woman that I dealt with was very personal and she seemed like she knew what she was talking about. I usually have a good sense with somebody like that and it was a very positive experience with Green Home Systems. I wasn't there with the installation, but everything was good and I'm very satisfied. I wanted solar. It's expensive and I couldn't get the rebate because I'm retired. So, if I don't pay anything, I can't get anything back. I had 527 kilowatt hours left over this year. Penelec, my electric company, charges me $10.25 a month, and that's just to process the billing. I won't have to pay that till September because I had 521 kilowatt hours leftover from last year that I banked. I'm loving it.

The proposal process was very good. The reps answered all my questions and everything seemed to be as they said. The install guys were very good as well. We got the system up and running and it worked well. My utility bill went from 160 a month down to $8.86 a month. However, Green Home Systems has to improve their reliability to answer questions when things are not working right. We had a hailstorm and I had damage and could not get anybody to return my call or tell me what I had to do. So, I'm hanging out here making half production right now because of the panels that got broken and they haven't gotten back to me to get them fixed. Everything was great till that point. I can get ahold of their office and talk to the lady there, but they turned it over to Frederick. He was on another line and he was supposed to call me back. This was last week and Frederick hasn't called. I wouldn't recommend Green Home Systems to anybody.

The people from California were great but the people that they hired in North Carolina to install the solar panels were not. We live way out in the mountainous area of North Carolina and we're not close to any of the big companies that install. Green Home Systems hired a company that would come out here and install. They wouldn't get here till 11:00 in the morning and leave at 3:00. It took them over seven months. Other people we've talked to said it took four at maximum.

My experience with the advisor was good. At first, he mentioned that because this is my second installation, it’s not qualified. But he double checked and I am qualified. There’s an app to monitor how much energy is created every month. In the past, it didn't work for my house and I haven't checked that yet.

We already knew what we wanted, and we asked Green Home Systems what they can do in terms of price, and they were able to do what we wanted. It was even a little bit bigger system than we had initially been budgeting. They looked at our numbers and our future use and everything, and we ended up adding three extra panels from what we initially thought. The installation was great. The installers are independent and they contract out to them. The team that we had was very professional and very communicative. The day they showed up, the lead installer gave me his cell phone number. Then, even if he was out getting stuff for another job, I could always just text him, and he would text right back and he was very good at communicating.

I have some good experience with Green Home Systems, but I've been waiting now for someone to come out. The system's not working right. They were supposed to come out and I haven't heard from them for over a week and they don't return my calls. They don't respond to emails. So, I'm not really happy with some of it, but I'm happy that I got it. The project manager that I had quit. I really liked him. He's really personable and he always answered me if I had a question with an email, and he kept me updated on everything. Then, I have to deal with someone else that was never on the project.

I had a positive and problem-free experience with Green Home. They were hands-on. The signup process was easy. I had one issue at the beginning. I had a system outage. One of the components failed. I thought they were monitoring it but they didn't. It took a while for me to realize and get it resolved. But all went very smoothly. I also enjoy using their app and seeing the progress and the savings taking place.

I talked to a representative of Green Home and thought that it might be something worth trying. Everything went well from sign-up to installation completion. Everything looked good. The guy that installed it was knowledgeable.