First American Solar Reviews

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About First American Solar

First American Solar is a solar panel system installation company serving Southern California. It handles installation for homeowners and businesses. Qualified customers can make the switch to solar with $0 down. The company designs a unique system for each location and uses highly trained teams to install it. First American Solar offers a 25-year warranty. Customers can view solar panel production in real-time and track savings.

Pros
  • No third-party installers
  • Good warranty program
  • Multiple payment plans
  • $0 down offers for qualified customers
Cons
  • Only in Southern California
  • No pricing information online

First American Solar Reviews

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    How do I know I can trust these reviews about First American Solar?
    • 4,837,340 reviews on ConsumerAffairs are verified.
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    • We use intelligent software that helps us maintain the integrity of reviews.
    • Our moderators read all reviews to verify quality and helpfulness.
    Page 2 Reviews 10 - 40
    Verified purchase
    Sales & MarketingOnline & App

    Reviewed Sept. 4, 2023

    Everything was good, from the start to the end. Everything has been very satisfactorily completed, and I told some friends. I also downloaded the app, and I can check how much I produce through it.

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    First American Solar
    Response from First American Solar

    Hi Antonio, We're truly honored by your review! So glad we could assist in your solar journey. Thanks for choosing First American Solar.

    Verified purchase
    Customer ServicePriceMaintenanceStaffBillingEquipment

    Reviewed Sept. 3, 2023

    I went solar three years ago with First American. I'm extremely satisfied that, one, they're still in business because solar companies tend to come and go very often. And two, that, there's a 25-year unlimited warranty and they honored it. We had a large issue with some of the componentry. I know it was an expensive fix. The repair process was fantastic. They used a company called APsystems, which is not very good, but that's not them, that was their supplier. And they've told me that since they use a different supplier for inverters, that company gave a bunch of grief about warranting the work. They wanted a bunch of analysis done and all kinds of samples.

    In the meantime, I was not generating. I was very firm with going to go and look due to my last one's power bill was out of the world and it was unacceptable. He went ahead and they forced, they pushed and they made the repair. So, I'm very happy with First American. They did my sister's house and that was how they got recommended to me. I've recommended them to a couple of the folks since then.

    It was a good experience. Their installers were professionals. They did clean work. The system has been flawless until we had a major malfunction. I didn't know what happened, but one of the inverters melted down, which caused a chain reaction. And that's not due to them. That was due to the ridiculous record winds and heat we've had this year.

    Thanks for your vote!
    First American Solar
    Response from First American Solar

    Hi Geoffrey, We're truly honored by your review! So glad we could assist in your solar journey. Thanks for choosing First American Solar.

    Verified purchase
    Customer ServicePriceStaffBilling

    Reviewed Aug. 29, 2023

    I like that First American Solar wasn't a franchise. They weren't a large national corporation with people they just hired from the local area. They were a small family-owned business and local to me, and I support local family-owned businesses. Their customer service is 5 stars from start to finish. As far as the installation, they did a very professional job, and there weren't any delays and excuses. They said, "We'll be here Tuesday." The most difficult part of the whole thing was dealing with the city. Since going solar, my energy cost has gone down substantially. I figured it was about four and a half years breakeven. So, it's like paying our electric bill four and a half years in advance. Then after that, then you're home free.

    Thanks for your vote!
    First American Solar
    Response from First American Solar

    Hi Jordan, We're truly honored by your review! So glad we could assist in your solar journey. Thanks for choosing First American Solar.

    Verified purchase
    Customer ServicePricePunctuality & SpeedMaintenanceStaffEase of UseEquipment

    Reviewed Aug. 29, 2023

    One of the guys that I worked with referred me to First American Solar. And they came in right away. It was awesome because they were, “You're behind schedule.” And they jumped on it right away and got me done. I was happy about that. When I got the quote from First American, I was surprised to find that it was less expensive. It was two grand cheaper. I was, “Wow! That is cool.” On a project this size, it adds up.

    I liked working with First American a lot. Tony is super professional, and they delivered on time, which is a rarity in this business. They had great customer service. Their installation of the panels was done within a week. It was very quick. Also, we had a couple of corrections from the inspector at the end, and they were there within a day or two to fix them. It was an awesome experience. I would work with them again. A couple of my high net worth clients have come back and said they wanted to put solar in their house. They come to me for anything real estate-related. I've told them to use First American Solar. So far, everyone that has started the process with First American and gone through it has enjoyed them.

    Thanks for your vote!
    First American Solar
    Response from First American Solar

    Hi Paul, We're truly honored by your review! So glad we could assist in your solar journey. Thanks for choosing First American Solar.

    Verified purchase
    Customer ServiceTechPriceMaintenanceStaffBillingEase of UseRatesEquipment

    Reviewed Aug. 26, 2023

    First American Solar did my solar work 8 to 10 months ago by now, and we finalized it January. I had a good experience with them. Communication was very good. I'm very detailed, so they were very accommodating to my details and needs. Even afterward when I had a couple of troubleshooting questions with the program because it was all via app. So, I had to ask other people. The guys came over and took care of it for me. They said, "We're a little busy in the next two days, but we'll come Thursday or Friday." They came out and set it up for me with the new Wi-Fi password because I had to change internet providers. They were very accommodating. And if I had any questions, I know I could call them and they could come out. They're good. Customer service for me is very important and with his guaranteed work and warranties, I was very happy with it. And he has come out even after his job was done.

    They were ready to install the panels within a week of contract, but it was a new build. So, it was delayed on my end. And they could have broken the contract because I had surpassed the one year. So, I'm very lucky they didn't because I know the prices went up from a while back. The rep said, "I'm just gonna match it for you." And I got a better product because the product was not being made anymore. So, I got better wattage. They came through good. I did a good size system because it's just the two bedroom, two bath that we did in the back. It does very well. And we get a nice reading. Our utility bills are almost even, not only electricity, including, water and sewer and trash, because we did a big system. So, the city buys the power from us.

    Thanks for your vote!
    First American Solar
    Response from First American Solar

    Hi Danny, We're truly honored by your review! So glad we could assist in your solar journey. Thanks for choosing First American Solar.

    Verified purchase
    Customer ServicePriceStaffRatesEquipment

    Reviewed Aug. 26, 2023

    First American Solar installed my solar panel. We used to pay $400, and now we pay $36.The pricing is good and they have good customer service too. Every six months, they always call, asking if we have an issue. They have an app where I can check how much energy I am producing. The rep came to my home and helped me set up everything. I'm happy with them and I've referred two of my brother-in-laws to them.

    Thanks for your vote!
    First American Solar
    Response from First American Solar

    Hi Hakop, We are truly honored by your review! So glad we could assist in your solar journey. Thanks for choosing First American Solar.

    Verified purchase
    Customer ServiceCoverageTechSales & MarketingPriceOnline & AppStaffBillingBatteryEase of UseFollow-ThroughEquipment

    Reviewed Aug. 25, 2023

    I showed First American Solar my utility bill and I wanted it sized appropriately. My power bill was extremely expensive. I have a pretty big house so it was like $2,000 a month. It's a family of six in a big house with lots of air conditioning and stuff. First American Solar worked with me. I didn't wanna buy too much but I wanted enough to cover our energy utilization. The product they installed is called Solar Edge and I bought it outright. They had to order it and the installation was done immediately.

    My roof is one that's hard to have solar on because it's sort of a mission style house. It has ceramic tiles and you can't really walk up on a roof. I knew it was gonna be hard with this type of roof. You're not really supposed to put panels. The installers said, "Oh, no. It's no problem. We can just do this." And they actually did something neat. Where the panels were going, they took the ceramic tiles down and put up traditional tiles then put the solar on top of the traditional tiles. They were able to make it work in a unique way.

    First American Solar works. I basically don't have an electric bill anymore. There's graphing and an app for my phone. It actually shows me production versus consumption. They're pretty much right in line with each other. The app works really well and it's pretty simple to use. There's a battery too that's built-in and it's part of the whole install. If I were to lose power, the high priority items in the house would remain powered. It's automatic.

    I recommended First American Solar to a friend who ended up doing an install with them. First American Solar reached out to me after my referral and said they had a referral reward of 500 bucks that they could send me as a thank you. I didn't even know about that. In this day and age, you get such generally bad service from a lot of companies. Oftentimes, customer service is lacking these days as well as the follow through and quality products. I've just noticed a general degradation over the years. But First American Solar is really good at what they do. They're a great company to work with.

    Thanks for your vote!
    First American Solar
    Response from First American Solar

    Hi Sean, We're truly honored by your review! So glad we could assist in your solar journey. Thanks for choosing First American Solar.

    Verified purchase
    Punctuality & SpeedRates

    Reviewed Aug. 25, 2023

    This company was respectful, prompt, and communicated very well. I had a great experience with everyone who worked on this project from First American. I will 100% recommend them again to anyone else who is interested in solar. They will not forget about you even when the project is completed!

    Thanks for your vote!
    First American Solar
    Response from First American Solar

    Hi Danny, We're truly honored by your review! So glad we could assist in your solar journey. Thanks for choosing First American Solar.

    Verified purchase
    Customer ServiceSavingsStaffBillingEase of UseTransparencyEquipmentProductionPermits & Inspections

    Reviewed Aug. 24, 2023

    I am absolutely thrilled to share my exceptional experience with First American Solar. From start to finish, their commitment to delivering top-tier solar solutions has truly impressed me. First American Solar's professionalism shone through right from the initial consultation. Their team displayed a deep understanding of solar technology and its benefits. They patiently assessed my energy needs and provided a tailored solution that perfectly suited my requirements. Their transparent explanations left me well-informed and excited about making the switch to solar energy.

    The installation process was a seamless affair, showcasing the expertise of the First American Solar team. The installation crew worked diligently, ensuring every detail was taken care of. Their attention to detail was remarkable, and they left no stone unturned in optimizing the placement and configuration of the solar panels. The end result was not only efficient but visually pleasing, seamlessly integrating with my property's architecture.

    What truly sets First American Solar apart is their unwavering commitment to customer satisfaction. They handled all the logistics, permits, and paperwork with utmost efficiency, saving me a significant amount of time and effort. Throughout the process, their communication was clear and timely, leaving me reassured at every step. Now that my solar panels are up and running, I'm witnessing the remarkable impact on my energy bills. The transition to solar energy has been seamless, and I'm delighted to contribute to a greener planet while enjoying the financial benefits.

    In conclusion, First American Solar has exceeded my expectations in every aspect. Their expertise, professionalism, and dedication to customer happiness are second to none. If you're considering harnessing the power of solar energy, look no further. First American Solar is the beacon of excellence you need for a brighter and sustainable future. Kudos to the entire team for their exceptional work!

    Thanks for your vote!
    First American Solar
    Response from First American Solar

    Hi Onik, We're truly honored by your review! So glad we could assist in your solar journey. Thanks for choosing First American Solar.

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    First American Solar Company Information

    Company Name:
    First American Solar
    Address:
    2233 Honolulu Ave., Ste. 307
    City:
    La Crescenta-Montrose
    State/Province:
    CA
    Postal Code:
    91020
    Country:
    United States
    Website:
    firstamericansolar.com