Costco Pharmacy

What I like about Costco is that prescriptions cost a fraction of what you would pay at CVS or any local pharmacy. I'm a bit concerned about whether anyone cross-references your medications however.

A pharmacist saw that an eye prep for cataract surgery contained **, to which I was allergic. My ophthalmologist had no idea the medicine contained ** when I told him what the pharmacist said.

This is the best pharmacy I have ever used. The reason I started going here was because at one point I did RX coverage and my Dr. told me to start going there as they are by far the cheapest. At first I was hesitant because there is no drive through, you can't just park without all the parking lot chaos and run in and/or depending on each location of course it's located far away in the store from the front door. I compared a few prices since I take a few and on-going so I knew I would be needing to go there at least once a month and they were by far the cheapest and by A LOT. I started going at least 3 years ago and would never go anywhere else and not just because of price which of course is very important but honestly compared to any pharmacy and I have used most the pharmacists here blow me away with how intelligent they are, patient and so helpful and take the time to answer all of your questions.

From years ago, the customer service and professionalism at Costco has dropped significantly. This is my second time that I encountered problems with my membership at the cashier. My wife used her membership and I made the payment. The cashier attempted to reject our purchase because wanted to make the payment. I explained to her that this is my wife and we have ID's showing same last names and addresses. They wanted her to make the payment. I think this kind of treatment is beyond acceptable. As a result we have decided to cancel her membership and go elsewhere for future shopping.

I noticed that for a while I could buy my **, at Costco, then I noticed you guys changed it for a generic brand... which was ok, then a more generic brand of heartburn medicine, and it was very weak and caused me to use more of that product. So I'm not buying any kind of heartburn medicine at Costco now.

I have a prescription for 60 ** every 2 months. I have to wait until I'm out to get the new prescription. That's normal. What doesn't make sense is Costco rarely has the full prescription, and tells me I can get 30, but have to wait until I'm out again to get the remainder. My question is, why is it when they have the full amount they dispense it, but when they don't, they don't allow me to pick it up when it comes in; they make me wait until I'm out to get the rest.

I enjoyed shopping at Costco and also having my prescriptions filled there. I took prescriptions in for my wife and myself the other day and because we just came from the doctor's office I asked if I could have them on the same day as we have to start taking them right away. I was told they would not fill my prescriptions without 24 hours notice. I asked why as all other pharmacies fill them within an hour. I was told they do not have the staff to do same day fills. I suggested they hire more staff and I was told they would like that as well but the manager will not consider hiring more staff. I find this to be very poor service and now have to get some of my prescriptions filled elsewhere. I was not told this but if the excuse is that this is the only way they can keep prices down then I must say I strongly disagree as the volume sales would more than take care of that,

I have been a Costco member since it first opened in Burnaby BC. I recently gave the Store Manager my Costco card due to my experiences with the Pharmacy, Management and lack of caring by any employee of this store. You are lucky enough to get a parking space, which does not happen all the time, fight through the throng of shoppers loading up gigantic carts with useless stuff, this shopping experience to me is just horrible!!!! I was picking up prescriptions there for the last 6 months and not ONCE did they have my order ready. There was always some lame excuse and was always told to come back the next day or wait around for an hour... The ploy to get you to do some shopping I suppose.

I would like to take this opportunity to provide a positive rating to Costco stores. I have been a member since the 80's of both the major mega box retailers and frankly both are good but I find that Costco edges out the other mega box retailer by a good bit. So I in essence gave up my membership in the second best mega box retailer and plan on staying with Costco. Their customer support in store and online is fantastic, they have detailed knowledge of the goods they carry including specifications! These days it's hard to find a store where the salesperson knows about the specs! The quality of goods is high as is their warranty extension process. So folks at Costco keep on keeping on. You are the best. Thank you.

Costco's dramatic drop in customer service (2017) -- As a lifelong Costco shopper I have always enjoyed shopping at Costco. It would be nice if I could just end this review at that. Unfortunately, this is a real review with real customer feedback. My experiences with Costco have progressively gotten worse over the last year or so, finally coming to a point today 2/2/2017. As we all know Costco is a nightmare on the weekends. So to help avoid this quagmire and not add to the chaos, we now go to Costco on a weekday during the middle of the day. Because of this new Costco shopping day (weekday) I can no longer go to Costco because I work during the week. For the third (3) time now my wife has been aggressively confronted, argued with, and threatened to take away the card. They went as far as blocking her from using my account and sent her away in tears. All because it is my name on the card. There was no consideration given to the fact that she is my wife and we live at the same address.

This review is not about the service given at the pharmacy counter, but at the service given at the entrance, where you do returns or you create your Costco member card. Every time I went there (2 times so far), the service was terrible. First they try to make you renew the Executive member card and they don't take no for an answer. And once you try to make them understand nicely that you'd rather take the regular membership card since you already tried the Executive one (wasn't really beneficial), they make faces as if you were mean or a jackass. The guy at the counter seemed pissed and he was quite rude, so was the "manager" at that counter. I hate going to that Costco because of how disrespectful they were. Hopefully, the management system will consider this message and send words to their employees (Costco in Laval, Quebec) to give a better service next time.

Most times, most of your people are present. That's because you have enough workers. They moved a great guy, this one is good. I just know not to go to the store for hours. I belong so it's about time I got something however as of 1/1 I am being subjected to go to Walgreens or I won't get the lowest price.

They have lousy service, lousy attitude, lousy Parking. Pharmacy Manager just doesn't care... Will never deal with them again. You get what you pay for because their prescription fee is lower than anyone else in Vancouver. But for a few bucks more Safeway actually CARES!!!!

They are prompt and they answer questions about drug interaction. The line is always short and filling a prescription takes less than an hour. Do not need to be a member and department at the top of the store.

During the Christmas season, my wife and I were food shopping at our local Costco Warehouse. While wandering the aisles, my wife happened upon this great stainless steel workbench, which would have provided just what we needed for improving our kitchen work/storage space problems. Being it was Christmas, and we're seniors, we were desperately short on funds. We didn't have enough cash to spare for an unanticipated extra $299.00 expense. I convinced my wife, that we should wait. Silly me. I figured it was Christmas, and who would be buying that many expensive stainless steel work benches? I should have known better. When we returned in January, ready to buy, we were informed that the store was not only sold out of their work bench supply, there would never be any more such work benches offered, and our ONLY alternative would be for us to attempt to order the item directly from the Costco website.

My concern is not so much the pharmacy, but the drug companies which raise the price to consumers every day. A drug used in our family has gone up 80%. There needs to be a price freeze and the government should do something worthwhile for a change. For example, to investigate who is receiving all the money for these drugs especially if they are off patent.

Costco is by far the best priced pharmacy. However, I made the mistake of having my generic blood pressure medicine, **, filled at Walgreens. I had not met my deductible, so I had to pay out of pocket. Walgreens' price was $235.00 but with Costco, for the same exact medicine for 90 days was only $22.19!!! I wish everyone knew about the price differences that pharmacies charge.

The pharmacy staff is knowledgeable, helpful and friendly. If someone can't help you they find someone that can. I get what I need in a timely manner and they remember my name. They have good products and great prices. I like Costco but I don't like the hours.

Very disappointed with my Costco eyeglasses; bought my glasses early last year. After less than 4 months, they were scratched so badly they bothered me and still do. Talked to more than one Costco representative: same old story - "we don't warranty against scratches." Really? Didn't I pay for that? The only reason I went to Costco was the highest rating a while ago. Live and Learn, I guess. Can't trust either. I've had other glasses for 4 years that don't have as many scratches as my Costco pair after 4 months. Every time I place them down and pick them up, they seem to have more scratches.

Costco pharmacy clerks and pharmacist are actual professionals who are customer-service oriented. They will assist in finding the best drugs to take at the least dollar amount. Also, their prices are a full 78% less for the exact same Rx, than Walmart. All that polite service in a CLEAN, well run store.

I tried to shop for shredded mozzarella cheese on their website (so I can price it) and I can't find it - or any shredded cheese on their website for that matter, despite the fact that the store carries lots of different kinds of shredded cheese. I decided to look for a few other common items, and can't find those either on the Costco website. Costco's brick and mortar walk in store is probably 5/8ths food. The website carries only a tiny fraction of the selection in the store. Please make your website have a common feature for a retail/wholesale store: let the Costco website reflect what you carry in your store with prices. Additionally, when I log in, I should be able to select and save the store that I shop or the one that I choose and should be able to see their normal inventory. Your website is absolutely horrible as is, please fix it. Thank you.

They are always pleasant, and make extra effort to help and explain medicines if needed accurate in filling your request. I have complete trust in their work. They are timeless in filling a request and the prescription would be ready on stated schedule.

Excellent value for the price of my contact lenses! Excellent quality... same as what I get from the eye doctor. Costco has a good selection. Because I use disposable lenses they are not in stock and have to be ordered. If you use regular lenses that Costco keeps in stock you should be able to receive same day service. Even though I have to make a second trip, the savings is worth it!

My face is small for a grown woman and this fact narrowed my choices. I only found two frames that would actually work for me. But, thankfully I liked these frames quite a bit and purchased a pair of the Bebe Brand frames, and received the glasses in-store. They have high value for the price and excellent quality.

Vision is great and glasses do not come unscrewed. Received them in store and on time. Optician was very helpful in selecting a becoming style. Best price and service unless you want a gigantic selection with gigantic prices. Lady was direct when she said you only pay for designer name not better quality.

Beware. Costco is not good in service for or any control on their partners (like Ameriprise insurance or any) services. We blindly go with Costco's partner product as we trust to Costco and we think Costco will cover us if there is any problem. But it is wrong. Ameriprise insurance suddenly increased my home and auto insurance (doubled). I have no claim till date, credit score is high & good history, no ticket. I was surprised. Talked to Ameriprise and Costco client support. No use. It seems Costco people were on Ameriprise side. They told me my cost went up because of Washington new insurance laws. It doesn't make sense. I checked online and there is no new insurance law.

The whole experience was very nice. There was no pressure to choose any type and there were many styles, options to choose from. I found what I wanted quickly. Was notified when my glasses arrived, fitted quickly. No fuss. Great value and great warranty as well. I got the lens protection they suggested. It started to peel a bit after the year was up but they sent the glasses back to be redone anyway. We were very pleased and would go there again.

Wish I could do 1/4-1/2 rating. What a disappointment. Costco has gone so far downhill! Costco has become so Cheap/greedy that they made a mistake and Partnered up with Citibank. Citibank gives you the runaround on everything!!! They don't know their own products, guidelines, can't answer questions other than tell go online (NO CUSTOMER SERVICE). Hang up on you when asking questions and if lucky enough to ask then it’s only Misguided information and if they bother listening... Tried buy a car through Costco and Wow I would have been Taken. AAA came through!!! Tried to do a refinance through Costco and they wanted to screw me - Got a GREAT Deal through the Credit Union.

They take the time to make sure the glasses fit & tell you to come back if you have any problems & they will take care of you or order new glasses if you have a problem. They want to make sure you're happy with them. The value for the price of the glasses is very good compared to Dr. office, BJs, Walmart. I have never had a problem with any glasses order thru Costco. I would go back every week or see new frames that came in until I found one I liked. Glasses usually arrive within one week at store from date ordered & you receive a call that they are in & ready for pick-up.

Their overall selection is about average for a large company. I got glasses in store and it's a one stop shopping. Any adjustment ever needed can be done when I go shopping for other things. I'm very happy with my purchase of two glasses sun and regular both bifocal. The value for the price of the glasses is as good as it gets and the quality is very good.