Prudent Pet Insurance Reviews

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About Prudent Pet Insurance

Prudent Pet believes all pets should enjoy good health while receiving the best veterinary care. The company provides a personal approach to accidents and illness as well as wellness care plans for dogs and cats. All of its agents have a background in veterinary care and can help answer your insurance questions. The company has budget-friendly plans and uses AI-powered claims technology for fast claim reimbursement. With no in-network requirements, you can keep your local veterinarian.

Pros
  • 10% discount for adding a second pet
  • Visit any licensed vet you want
  • Covers pets of all ages and breeds
Cons
  • Doesn’t cover preexisting conditions

Prudent Pet Insurance Reviews

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    Page 2 Reviews 10 - 40
    Verified purchase
    CoverageRefunds & Payouts

    Reviewed Dec. 14, 2021

    Not sure if there is actually anything that Prudent Pet will actually reimburse. Every claim we have submitted was denied. They have a long list of what they are allowed to deny and a short list of what is covered. I’m at a loss as to why we continue paying for our policy.

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    Prudent Pet Insurance
    Response from Prudent Pet Insurance
    Hello Lee,
    Thank you for your feedback. We are very sorry to hear that the policy did not meet your expectations. As with any pet insurance policy, waiting periods and restrictions apply. Our website offers a summary of covered conditions along with individual sample policies which can be accessed at any time through our sample policy page here: https://www.prudentpet.com/sample-policy/
    These sample documents are identical to an enrolled pet’s policy documents (except for state specific requirements) which are provided via email at the time of enrollment and can also be viewed in the pet portal after enrollment. To help our policy holders determine if this coverage is a good fit, Prudent Pet also provides a 30-day risk free trial period in which a policy holder can cancel within 30-days of enrollment and receive a full refund. We sincerely appreciate your continued business and want to keep you in the Prudent Pet family. Depending on when you purchased your policy, you could now be through your 5 day accident and 14 day illness waiting periods which is great. We would be happy to review any policy details or claims specific to your policy and pet, please call our office at 888-225-9304 to speak with one of our customer support specialists.
    Warm regards,

    Your Friends at Prudent Pet Insurance

    Verified purchase
    StaffBilling

    Reviewed Dec. 14, 2021

    All claims were resolved in a very timely fashion along with very courteous and understanding people at PP. It has been a pleasure to do business with such an outstanding company. Every time we submitted a claim it was explained in its entirety if we had any questions. Payments to us were made directly into our bank account without any hassles. I have renewed our policy for Ollie for another year.

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    Verified purchase
    CoverageStaffBilling

    Reviewed Dec. 14, 2021

    Love this company. They are understanding and swift with coverage and it's very easy to file a claim. They work with you. I have not had any issues with getting payment. The whole process is really easy. They walk you through if you have questions.

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    Verified purchase
    Customer ServiceCoverageTechPricePunctuality & SpeedStaffBilling

    Reviewed Dec. 14, 2021

    Got accident, injury, illness coverage for pup, with office visit covered after deductible. We hope we never need for our pets, however, after not having insurance for an older dog when she became unwell, never want to be there again. Prudent pet customer service prompt, efficient, helpful and pleasant. Contract at time it was signed was clear, with no caps or games. So far did use the coverage a few times. No hassles, no worries, turn around time on payment was fast as well. Peace of mind a plus too. Would and do recommend PP insurance. Thank you.

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    Verified purchase
    Customer ServiceCoveragePriceStaffRates

    Reviewed Dec. 14, 2021

    I have a Frenchie that has epilepsy. Prudent Pet Insurance has been very helpful and has excellent customer service! I would recommend them to anyone. Very reasonable in pricing. I have a peace knowing that I don't have to fight with the insurance during stressful times.

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    Verified purchase
    Customer ServiceCoveragePunctuality & SpeedStaff

    Reviewed Dec. 14, 2021

    The Prudent pet insurance are accurate in assisting you and helping you file your claim. They help you every way possible to answer your questions and help you file your claim correctly. They are very prompt in responding to your needs.

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    Verified purchase
    StaffBilling

    Reviewed Dec. 8, 2021

    You never know when your pet will be hit by disease or accident, especially if you have dogs. I was hit in one year with two major bills. Prudent Pet Ins. helped me significantly and without any hassle to offset my big bills and one of my two pets to fully recover from a major neck issue.

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    Verified purchase

    Reviewed Dec. 7, 2021

    No fuss no muss. Fill out the online claim form, submit and within a few days your paid. Wala

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    Verified purchase
    PriceStaffBillingRates

    Reviewed Dec. 7, 2021

    I would really like to renew my ESA status for my two dogs, however, the pricing is too high for me. I will renew if there is something you can do to help me afford it, even if it's payments. Thank you for your time,

    Lauri

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    Verified purchase
    CoveragePriceStaff

    Reviewed Nov. 10, 2021

    In just 2 years, my premium went up MORE THAN the original cost for it! The excuse last year was that I was given an extra low policy for the first year, BUT, it won't increase as much subsequently...WRONG...it increase more. So the rep wants to lessen the policy and increase the deductible. Why do I need insurance then. I'd be paying like the first $1400 before you pick up part. Very disturbing and disappointed. I'm shopping around.

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    CoverageBilling

    Reviewed Jan. 18, 2021

    I have spent a fortune on vet bills in the past, as my last dog battled cancer. We got Prudent Pet Insurance for our new dog, and I am so thankful! I've already saved money on vet bills. Highly recommend.

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    Customer ServiceCoverageOnline & AppRefunds & PayoutsStaffEase of Use

    Reviewed Dec. 15, 2020

    We enrolled our mastiff puppy a year ago and thank goodness we did. Unfortunately our puppy has bad allergies and also a bad habit of eating things he shouldn't so we visit the vet more than we'd like. Prudent Pet has a super simple way to submit invoices. I just upload the invoice from my phone on the way home from the vet, and then I'm reimbursed in days. The coverage is great, no hidden surprises. Website is very user friendly.

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    Prudent Pet Insurance Company Information

    Company Name:
    Prudent Pet Insurance
    Address:
    5101 Darmstadt Rd
    City:
    Hillside
    State/Province:
    IL
    Postal Code:
    60162
    Country:
    United States
    Website:
    www.prudentpet.com