Prudent Pet Insurance

Prudent Pet made every step of the reimbursement process fast and easy! Following our dog's surgery, their online filing allowed me to upload invoices and they kept in touch by email along the way. Reimbursement was received in a timely manner. We are so pleased and have recommended them to friends!

I shopped for pet insurance and found Prudent Pet was cost effective and had decent coverage. I have submitted claims online and it was user friendly and easy. Every time I have called Prudent Pet with questions, the service representative has been so helpful and caring. Happy we went with Prudent Pet. :)

We have had Prudent Pet since our Frenchie was a puppy. They’ve been great as far as reimbursement time and we’ve never had any problems with our claims. Including emergency vet visits, etc. I am hoping they have an app soon instead of logging onto the website but, their website works fine on the phone and computer as well. We chose Prudent Pet because it was affordable and covers possible hereditary conditions that a lot of other companies don’t cover. The only complaint I have is that our premium jumped up and is about $20 MORE a month than it was last year, and our dog is not even 2 years old yet nor has he had any major health issues to cause such a big premium jump.

The team approved a claim and then said they weren't going to approve it and took months to even get back to me. The amount of time spent on the claim far exceeded the claim amount. They didn't fully grasp the situation and took far too long to respond.

Submitting claims was quick and easy, I like that vaccines and spay/neuter can be reimbursed. I just wished that there was a plan that had a payout of higher than $2,000. It’s affordable but I would have paid more per month for a larger payout plan for sure.

When my furbaby was sick unexpectedly the insurance helped. It was easy to submit claim and it was processed quickly. I highly recommend them for your pet insurance needs, I've sent friends to them in the past, and was pleasantly rewarded with an Amazon gift card. Lucky us. Karma and I thank you.

Not sure if there is actually anything that Prudent Pet will actually reimburse. Every claim we have submitted was denied. They have a long list of what they are allowed to deny and a short list of what is covered. I’m at a loss as to why we continue paying for our policy.

All claims were resolved in a very timely fashion along with very courteous and understanding people at PP. It has been a pleasure to do business with such an outstanding company. Every time we submitted a claim it was explained in its entirety if we had any questions. Payments to us were made directly into our bank account without any hassles. I have renewed our policy for Ollie for another year.

Love this company. They are understanding and swift with coverage and it's very easy to file a claim. They work with you. I have not had any issues with getting payment. The whole process is really easy. They walk you through if you have questions.

Got accident, injury, illness coverage for pup, with office visit covered after deductible. We hope we never need for our pets, however, after not having insurance for an older dog when she became unwell, never want to be there again. Prudent pet customer service prompt, efficient, helpful and pleasant. Contract at time it was signed was clear, with no caps or games. So far did use the coverage a few times. No hassles, no worries, turn around time on payment was fast as well. Peace of mind a plus too. Would and do recommend PP insurance. Thank you.