Hills Cat Food Reviews

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About Hills Cat Food

Pros
  • Positive health improvements noted
Cons
  • Quality issues reported in recent batches

Hills Cat Food Reviews

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    Page 2 Reviews 10 - 40
    Price

    Reviewed April 13, 2024

    My finicky feline finally found her favorite with Hills Cat Food! She devours every bite, and her coat has never looked shinier. Definitely worth the extra cost. As a devoted cat owner, ensuring your feline friend's diet is top-notch is crucial for their health and happiness.

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    Customer ServiceStaff

    Reviewed Dec. 9, 2023

    I said a few choice words about the management not caring enough to make the inside labels of prescription diet readable because it blends in with the paper! I realize now it took all of you from top executives to management to marketing to all the veterinarians to the employees in your company to save my cat Magoo’s life with pancreatitis! 3 years ago he was in the pet hospital for 4 days with severe pancreatitis! Veterinarian prescribed I/d chicken and vegetable stew! It’s been 3 years now and he’s doing fantastic! I do realize it takes all of you in a corporation to become #1! I’m sorry my anxiety got the best of me when I said a few choice words about the higher ups! I too almost died last year when the dr botched my major surgery by burning my pancreas! I now look at your corporation as being the best probably in the world! Again it’s because of ALL of you! Congratulations and may God bless each & everyone of you!!

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    Reviewed May 4, 2023

    I switched the dry food for my Mr Magoo, the sweetest Maine Coon kitty ever, back in January 2023. This was the recommendation of his vet to reduce the bladder stone that was his current condition. This worked, however, he developed very high sugar in his blood and high liver enzymes. He then became very lethargic, hair dull and increased pet dander. He also began vomiting, then not eating at all, and I took him back to the vet. She put him on insulin to bring down his sugar, but he was not eating. I had to put him out of his misery April 28th 2023 and I am forever heartbroken that this food was most likely the cause....

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    Price

    Reviewed March 19, 2023

    My cat ate Hills c/d wet and dry food for years. He will not eat either at all. I've tried the wet food case I purchased periodically and he refused it as well as the dry. I ordered the dry kitten food and she has diarhea after eating it. The food is out and my older cat on c/d doesn't even get tempted to eat it either. I have planned on submitting this complaint directly to hills and found these reviews and now I am convinced the there is a problem with hills food after reading other reviews submitted. The prescription is very expensive and he did eat it prior to 1 year ago.

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    Reviewed Jan. 23, 2022

    Turvey (13 yrs) has eaten Hills i/d prescription food (digestive) for several years. She has been doing fine on it, taking it with 2 veterinary prescriptions - ** and ** to control her stomach condition.

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    Reviewed Jan. 8, 2022

    I have always trusted the Hills brand dry cat food for my Cutie Pie. He always eats his crunches as well as his Fancy Feast wet cat food. He's remained healthy and well for 15 years. He is a beautiful kitty.

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    Reviewed Oct. 20, 2021

    I recently changed my cat's food to Hills Science and started noticing my cat throw up every time he ate the food. Apart from the occasional hair ball, my cat never vomits. This is directly linked with my cat eating Hills food. My cat would cry every time I put the Hills food in the bowl, however, I thought he was just being fussy. I now have realized it's making him sick and will never buy this brand again.

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    Customer ServicePriceStaff

    Reviewed May 23, 2021

    I have a 14 year old cat with a thyroid # that the vet called "off the charts." (She estimated it would be a 6, with 4 being the highest.) He ended up allergic to the only hyperthyroid medicine that exists for cats, and the iodine radiation was not an option. One vet at the clinic said this food doesn't work at all, and my vet said it does with some cats. Well, after a month on the canned Hills Y/D, Winston's #s were back in the normal range. (He did seem calmer to me, but to have the #s match that was thrilling!)

    If it is not expired (Hills says that makes a difference) and if it is not a knock off, and if you have just happen to have the right kind of cat whose system responds well to this, this works. (And if you don't give the cat anything else, not treats, no other foods whatsoever.) And isn't a month's experimentation to see if you have a cat who responds well to this food worth it? The product works at least on my mine. So it is a total possibility that it will help you have a little more time with your pet. (Since it is not a cure to hyperthyroidism but in theory levels out the surges of the energy this condition brings.)

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    Punctuality & Speed

    Reviewed Jan. 22, 2021

    Why are they allowed to put corn in cat food? Cats cannot process corn in their bodies. I almost learned this too late. My cat had an infection that was attacking his heart valve. You people should know this. I have put him on a grain free diet. I had him on skin and stomach dry food. You even put corn in wet food. What is wrong with you people? Pets are at a risk because of your actions.

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    Staff

    Reviewed Nov. 28, 2020

    We have four kittens that are 16 weeks old and started feeding them Hills science for kittens. It was a horrible experience! Kittens were throwing up and had horrible diarrhea. They looked sick and were lethargic. Our kittens are always full of energy and playing all the time so I knew something was wrong. We thought they had some kind of infection so took them to the vet. After a few hundred dollars the vet could find nothing wrong with them. We left one kitten for a couple days for observation and they said she did fine. The other kittens at home were still throwing up. They fed her a different type of food. When she got home and ate Hills Science again the vomiting and diarrhea started! I threw that food out and bought Royal Canin and the kittens loved it! They no longer threw up and stools are normal! Something is wrong with Hills Science!!!

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    Reviewed Aug. 22, 2020

    My 13 year old cat had been healthy all her life but last year developed a food allergy and licked a lot of her hair off. The vet wanted us to try Hills z/d. We did and within weeks her hair started to grow back. But a couple months in and she started vomiting, refusing to eat. We ended up in the ER because she was dehydrated. At that point her blood tests were normal as they have always been. The not wanting to eat, vomiting, weight loss continued. Had to have meds for nausea and appetite stimulant. She also had diarrhea for 2 months along with everything else. She was just getting worse so we had more blood work and this time it shows she is now diabetic.

    So 4 months in on this food and she was very sick. We took her off of it, went to low carb single ingredient foods and started insulin and she is like her old self again. The vomiting and other issues stopped after getting her off this food. She's on insulin now and doing good. Recently found out that the z/d she was on is 34% carbs! No way should a cat be eating that many carbs. Wish I had researched before giving her the food. Hopefully she will have a long life ahead of her now.

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    PriceStaff

    Reviewed July 17, 2020

    My experience with Hills C/D Urinary Care has been satisfactory when it comes to the health benefits, as my cat, Junior T has not had any urinary tract issues since only eating this food. He has been eating this food for about twelve to thirteen years now. Unfortunately, the dry is only available in seafood and chicken. I believe the dry comes in three sizes. The canned offers a little more variety with vegetables. He gets the canned food as a treat as I find it to be very costly, more so than the dry. The canned is available in two sizes. Both varieties (canned and dry) are only available at an animal hospital and with a doctor's recommendation or order.

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    Customer ServicePricePunctuality & Speed

    Reviewed July 5, 2020

    We thought a more expensive brand would provide our indoor cat a long and healthy life. Instead it took her from us way too early and we are devastated. I wish I researched more and kept checking over the years. Hills changed their indoor cat food ingredients and products about a year or more ago and our cat hated the change. I called Hills and they confirmed they had made changes. I had to get the smaller sized dry food for our cat to start eating it again and we also gave her the wet can food too at least once a week. Well her behavior changed and after senior tests for a cat not even 9 years old, we got the bad news... kidney disease and she was already too far along. A healthy cat!! Indoor. This should never have happened. Don't buy or trust Hills and research your pets food constantly. I'll never put my trust into one brand when it comes to my pet. It did not pay off and took our Godiva way too early.

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    Staff

    Reviewed July 2, 2020

    My purebred 9 yr old Ragdoll is a little overweight. He's very content with just the 1/2 cup of bikkies but enjoys 1 tspn wet food (Hills Prescription Diet wet food Skin/Food Sensitivities z/d original flavour). He's slowly losing weight which is fantastic for his health. I'm more than happy with the Vet (Greencross Vets at Caloundra, Sunshine Coast in Australia). They love him! Couldn't ask for better care.

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    Customer Service

    Reviewed Feb. 11, 2020

    Quality Issues - Highly Diluted with Gravy. Ordered a batch of Prescription Cat Food in October then again in January. Several tins that I received in January contain way less substance - far more liquid than my previous orders. While Chewy customer service sent a replacement, that delivery had the same consistency - mainly gravy. Cancelled my autoship, looking for another brand.

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    Customer Service

    Reviewed Jan. 27, 2020

    I have raised cats on Hills food for 65 years and was totally happy with the product and had several cats live into their 20s. Several months ago the formula was changed from adults to the above. I found not only did my cats seem to like it less but their coats started to lose luster and shed. (I have 7 rescue cats) Lakata a 4 year old Maine Coon X was said to be over weight so vet put her on Metabolic for weight loss. She lost 500 grams in about 14 months. After a few months on this food she started to have very dry skin and dandruff, also drinks way more water than she ever did. Had her tested for allergies none.

    When I called New Zealand Office to inquire what had changed I was told they had no idea period. Asked could they find. Was told NO that would be up to me. Called Australian office, met with equal lack of courtesy and knowledge. Pretty much said one thing had changed and the packing that was all and if I was that concerned about the cats perhaps I should go with the flow or change to another food. Good luck finding a better one. Still using product but have concerns for future health of cats 2 years up to 15 years. I think Hills should be more open about the changes. Have yet to find another food my cats will eat. Only other food they have is fresh veal once a day. No people food. Am off to vet this afternoon to see why my 3 year old is developing patches of black heads under her chin and if it is associated with the food. They did not start until a few weeks after the change. Paulette **.

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    Customer ServicePunctuality & Speed

    Reviewed Jan. 21, 2020

    My 15-year-old cat was diagnosed with thyroid disease and Hill's Y/d food was recommended as a conservative alternative to medication. She would have to be on this food for her lifetime. My cat loved the food, and her thyroid readings were back to normal within a week. HOWEVER, a few months later, she was vomiting a lot, sometimes 2-3 times a day, and missing her litter box or pooping on the floor of another room. She had never done this before. NOTHING in her routine had changed. I took her to the vet and she was diagnosed with KIDNEY FAILURE. She was severely dehydrated as well, and she had stopped eating and drinking and was very lethargic, so we tried to keep her as comfortable as possible, but for cats, this is always a death sentence. Less than two weeks later, I had to put her to sleep, three days short of her 16th birthday.

    I see that Hill's doesn't have very good reviews, and some are very similar to mine. While I have no proof that this brand was instrumental in her sudden decline, I find it very disturbing that an otherwise healthy cat who initially responded very favorably to the diet should suddenly be dying. Currently, I have a 4-year-old cat who was diagnosed with possible bladder stones. The vet recommended several prescription brands, but you can be sure I didn't select Hill's. When I googled "hill's thyroid cat food causes kidney failure", I found an article by one of Hills' own veterinarians -- not exactly objective, right? I'm worried that the brand I chose for my cat now may also cause long-term damage. It seems that, like human medications, pet meds and prescription foods also contraindicate to the point of fatality. Look at all the class-action lawsuits, most recently, Zantac. RESEARCH RESEARCH RESEARCH!

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    PriceStaffRatesHonesty & Transparency

    Reviewed Jan. 5, 2020

    I have been buying this brand for over 15 years. I have never had any issues, other than the K/D wet food consistency could be better as my 23 year old cat at the time was not a fan of it unless I mixed it with the K/D kibble as well. Going back though, my sweet old cat lived to be 23 years old. I loved this food as it added on years to his life, I was surprised to get, as his kidneys started to fail due to his age at 20. My old timer also ate this food with only the wet food issue as stated above, although he did like the veggie stew flavor a lot in the wet food and would eat that one regardless. That one being veggie stew though was hard to find though. My vet would have to order more in for me. So it was normally the chicken wet K/D he needed kibble mixed into as it's a paste.

    I have another older cat who is 18 and he has been on the 11+ food since I got him when he was 12 from a shelter. It's amazing what it did for his hair and coat. When I first got him he felt like an old towel. His coat got so soft and shiny after this food and remains so. He is also very healthy for his age and has no health issues. I have a kitten. Well almost 1 year old cat now, too. He is also on this brand. I feed him the kitten stage and was just researching the adult brand to switch him to and saw these reviews and honestly was shocked at some.

    I understand some have had issues, but some appear to be unrelated. Also, obviously if you find something in your pet food that doesn't look like it belongs in there don't feed it to your pets, common sense. (I personally have never found any quality or product issues with this brand. It is very consistent.) I always see a lot of back and forth regarding Hill's. The price is also quite a lot. I always research any food changes and Hills always comes out on top. Also every veterinarian has recommended them to me, with good reason. They are a good and reputable company and brand! I'm also no vet, so I won't pretend to be someone that knows much about cat food other than what I can read online and try to sort through... just 'cause it's online doesn't make it true.

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    Reviewed Dec. 24, 2019

    My cat had a seizure after taking a few bites of wet food about a month ago. I had never seen him have one before. I am not sure if it was Hills KD for sure because I also have a cat who eats the CD canned Hills food. I was so worried about him that I did not check the food since I did not think that the food would have caused a seizure so quickly. I have been feeding him a low protein food since then but bought a can of Hills KD pate today from my vet. Phantom took 3 bites and again started to seize and lost his bowel control. He is now sleeping quietly.

    I cannot say 100% that it was KD that he ate the first time but the incident of 3 bites and seizing suggests that the food caused the seizure. That means what ever is in it was rapidly absorbed through the mucus tissue of the mouth which is scary. I will be contacting Hills concerning this and posting on FB to ask if anyone else has had a similar problem. I am never using Hills again for any of my cats.

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    Reviewed Nov. 2, 2019

    My 8-year-old Ginger cat was overweighted, however, the annual blood test and half-year check were fine for the past 7 years. Then local vet recommended Hills Metabolic cat food Weight management for him to lose some weight. After ten months, he lost 2 kg and weak on joints. Now the vet diagnosed Diabetic on him from the extremely high Blood Glouces Level. I understand that it might be an individual case depend on cats but please consider before you feed your cats.

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    Verified purchase
    Customer ServiceSales & Marketing

    Reviewed June 15, 2019

    Today I took my cat in to the vet to get his nails clipped like I do every 6 weeks and before leaving saw some cans of Hill's k/d near checkout I hadn't noticed before. I asked about cost for a can or two just to let my big boy kitty possibly try some because he likes to have new tastes here and there. I ended up buying a large can of the kidney care (k/d) wet food and also a small can of the Digestive Care (i/d) wet food as well. I opened the large can of kidney care about a half hour ago to feed my kitty and to my surprise saw this off-whitish small glob right on top of the wet food which I have to say looks like a loogie of spit which is completely disgusting. I immediately tried to reach my vet's office where I bought these cans today to ask if this is normal to expect on the food but they close early Saturday and I just missed them.

    Then I thought I should look online to see if anyone else has posted any other information similar to my situation or if Hills website offers any insight to what this "thing" is sitting right in the middle of what was supposed to be kitty's lunch but found nothing regarding this issue. Now what I did see was many many many other types of serious issues addressed by pet owners regarding declining health or rapid sickness which sound like are due to this Hill's Brand Dog and Cat Food (wet and dry food). These reviews are very serious issues that I feel no pet owner should have to be dealing with as well as no pets of course.

    Most importantly these issues shouldn't be caused by any pet food company regardless especially one like Hill's which states they use quality safe ingredients that apparently help various health concerns when it clearly does the opposite, hurting many innocent pets who are just trying to eat a good healthy meal or in my case can't even try the food because it has some nasty glob pressed into the wet food which is God knows what. All these "top notch" claims by the company as well as vet's offices nationwide support of sales seem like nothing more than false advertising or uneducated belief of this being as great as it states... Because if these heartfelt sincere stories I have read on this review thread here today were read by those who make and distribute/sell these items then maybe it would force this company to stop making food that makes animals so sick, even to the point of killing them!

    All it should take is the entities whom support this company really stop and read or for God's sake listen to the various stories just right here regarding this brand of food and its correlations to many dogs and cats health issues after consumption, then I would like to think that would at least affect how much of these products are being sold by vets offices or pet stores at least until this company makes some serious changes that are of benefit to our pet's health instead of hurting them. I know this is a big hope I express but dang it, why is it ok for any pet food maker to mass produce God knows what that makes so many animals whom eat it very unhealthy or even die in some cases or have recalls left and right or let random things get into the food that shouldn't be in it whether it be what I found in my can today or the black glass type grounds found mixed up in another reviewers doggies food...

    Why is this continuing without any progress to healthier standards or safer practices from all the consumer complaints or outreach? Hill's denies any issues repeatedly and only addresses the minimum when it has become a recall. Companies who choose to not listen to what their customers enjoy or immensely dislike and continue to make unappealing or bad goods will not stay in business very long. It shows already as many of your once customers have stopped purchasing any Hill's products and have instead found a much better food that doesn't cause sickness like the products by Hill's are causing. Those customers and now myself, a potential regular customer are now getting our pet's needs handled elsewhere or will be instead.

    I personally don't want to take any chances with losing my kitty by feeding him something bad. I mean the first can I buy has something foreign on it that looks way nasty which is instead going to be fed to my garbage disposal. I really hope Hill's can turn this situation around instead of saying nothing is even a problem each time a pet parent contacts them to ask why their pet is say dying from the bad food they have eaten... And instead took each call with serious concern the way each should be. My heart goes out to all of those that reviewed and I also thank you for each one as well as each supplied some insight to why I should just dump both cans I purchased and to seek out a better brand for my buddy to eat. One more thing... If anyone else has seen the same cream colored thing on their cat's wet food upon opening can you tell me? Thank you in advance.

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    Reviewed June 7, 2019

    I took my cat in and vet suggested Hills Metabolic Dry Cat Food. He was required to have bloodwork beforehand. Bloodwork came back great. Two years later we had to him him euthanized for diabetes. He was fine before - I believe this cat food killed him. By the way, he was never fed table food. Nothing but Hills.

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    Staff

    Reviewed May 19, 2019

    My male cat was put on this food 8-9 years ago after experiencing a severe blockage in his kidneys from crystals. He has not had a crystal problem, since. But, I have noticed he has lost weight every year when we take him to the vet for his annual wellness check. He is 12 years old. He also would vomit the food up at least once every other day. It was stain the white carpet with how heavy it was on coloring using their red dye.

    I put both my cats on this food, my other cat will eat anything and I thought if it’s good like my vet said, "what’s the issue". Recently, my male cat who was originally prescribed this food, was throwing up more. Not so much hairballs, but just the food. He would throw up so hard he would make these very loud, almost scary noises. Then, just a few days ago he went and started hiding under the bed, he wouldn’t drink or eat. Had diarrhea. We took him to the emergency vet (mine was booked) and did blood work. He wasn’t having a bladder issue. Blood work was fine.

    Vet mentioned that he should have a ultrasound done to rule out pancreatitis and possible enlarged lymph node in intestines. We talked about the food and I mentioned how he was throwing up a lot. I noticed another thing during this time. My other cat wouldn’t eat the food. The same scoop of food sat in the bowl for 5 days until I threw it out. Both cats never had issues eating this food until all of a sudden. I purchased a human grade cat food at a local pet store and today he ate his first dry food in 5 days. He also hasn’t thrown up in a week. He hasn’t had the food!!

    I have read nothing but awful things about Hills Prescription diet, and I no longer trust the company after all the recent recalls, and deaths. I hope to see my cat get better day by day. Hope he gains some weight (I could see his ribs) and is happier being taken off this garbage. Look into Carna4, and Pure Vita, brand like them. They also make urinary type foods, too. Yes it’s a bit pricy but maybe $5 more than what you’re paying for the c/d anyway.

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    Reviewed April 27, 2019

    I realize that many other posters have had trouble with this prescription cat food, but my cat was prescribed it after having a bad bout of cystitis. He has never had it recur again and he loves the taste, and won't eat anything else. So my experience has been very positive.

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    Reviewed April 4, 2019

    My 6 year old cat developed a UTI, she had blood in her urine, no crystals, no blockage. So she was put on Hills S/O food. Within a few days she was vomiting it back up all yellow, I would find puddles of yellow corn like vomit everywhere. I finished the bag and switched her back to her other previous food and bam! All the vomiting stopped, as well as her peeing outside the box. I think this food is absolutely trash and money grabbing, it’s just like feeding your cat cheap food. I would honestly research alternative cat food if possible.

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    Staff

    Reviewed March 26, 2019

    I had a Persian male, rescued from outdoors, looked for an owner because 1) He was a Persian and 2) all 4 paws were declawed. When I brought him to a vet and had his health checked, the vet estimated his age to be about 2 years. I had him for 20 years! He did have a urinary tract issue, which is common in male cats, at which time I switched him to C/D and then he was fine. He was healthy happy and friendly all his long life.

    I now have a Female Persian who is 13yo (not declawed) and has eaten nothing but Science Diet dry food, she doesn't eat much canned food or treats. She started on kitten, then went to the next age group Hairball control and now eats mature 7+ Hairball control. She's never had a problem. In fact, I recently brought her to a vet because she wasn't eating. She had blood tests, urinalysis, x-rays. All came back fantastic. Turns out she had a cold and her tiny Persian nose was was clogged so she couldn't smell anything. If cats can't smell it, they won't eat it. Antibiotic for the cold and she's back to being her self. I stumbled on this while looking for a new store to get my cat's food because the places I've been going to are closing down. I wrote this review because there were so many negative ones. I don't think people are getting both sides. I will only buy Science Diet, that's what I was looking for in the first place!

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    Reviewed Feb. 7, 2019

    Started my cat on the dry food from November 2017 to June 2017. He lost so much weight, I could feel his ribs. He never had medical problems until he ate this food. Now I am dealing with kidney problems and thyroid problems. He will be on medication the rest of his life. Please, please do not use any of their products.

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    Reviewed Feb. 1, 2019

    Due to my cat suffering from cystitis, the vet put him on a prescription diet (Hills Urinary Care C/D). I purchased a few boxes of the cat food from the vet and a few more online. Ever since giving my cat the prescribed wet food he didn't like eating it. I thought that he was fussy and only today due to working from home and the snowy weather (he usually goes to a toilet outside rather than using a litter tray) I realised that he had a serious diarrhea. That explains why he didn't want to eat this food in the first place - it was making him unwell. Vets should be warned about the dangers of this food on cats' health. I will be visiting the vet today to let them know, check the cat's health and find an alternative food.

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    Reviewed Jan. 18, 2019

    I opened my can of wet Hills Science Diet kitten food, liver and chicken entree. Mixed in the food was this hard piece of something. I fished it out and rinsed it off. It looked like a piece of rubber or something organic about 1 inch by 1 inch, tubular in shape. Definitely a choking hazard. The lot code was W2050352 6600.

    I'm glad I found it before my kitten did.

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    Staff

    Reviewed Dec. 11, 2018

    My three cats (ages 1, 5 & 7) all eat Hills Prescription C/D Urinary Care cat food and are healthy, active and happy cats. Only one needs it, he had a urinary tract infection and the vet suggested this food. But the other two cats won’t eat the other food anymore (they love this stuff) so it's our only cat food now (both wet & dry).

    Reading some of the complaints here they strike me as disingenuous, and incomplete. Since when does ANYONE switch a cat over to another food immediately? EVERYONE knows (or should know) cats are far more sensitive to switching foods than dogs (dogs eat anything). You MUST slowly introduce any new food over a period of a week or more and even then you expect (finickiness, stool issues, etc) some issues until they are used to it.

    To those who said CD “killed” their cat - how old was the cat and (reading between the lines) it sounded like those cats were already pretty old or very sick, so how do you associate this food with your cat’s death? That is not a fair assumption to make, it’s not fair to us trying to research this feed or to the manufacturer either. Also, to the one who states cats don't eat vegetables, and so there should be none in cat food, PLEASE! The NUTRIENTS in vegetables are still suitable for cats to consume and utilize. Yes, cats don't on their own eat carrots, or peas, but there are nutritional components in them they can digest and need.

    It always bothers me when reviews contain only half the story or written from an uninformed viewpoint. When reading anyone’s review of anything, ask yourself 1) does this sound complete 2) what critical details that may affect your decision are missing, 3) does this person seem to be frustrated and looking for someone or thing to blame? 4) ALWAYS REMEMBER unsatisfied customers leave more negative reviews than satisfied customers leave positive ones! And never take only one review too seriously, even this one. Do more homework!

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    Hills Cat Food Company Information

    Company Name:
    Hills Cat Food
    Year Founded:
    1939
    Country:
    United States
    Website:
    www.hillspet.com