
Fromm Dog Food Reviews
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About Fromm Dog Food
- High-quality ingredients
- Positive health outcomes
- Variety of options available
- Considered expensive
- Some dogs may have allergies
Fromm Dog Food Reviews
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Reviewed July 9, 2025
After opening a recent delivery of Fromm dog food, I was immediately hit with an overpowering, rancid smell. My husband suggested it might be due to being shipped in the summer heat, so I hesitantly fed some to our dog. Shortly after eating it, he became sick—a clear sign that something was very wrong. The smell of the food only got worse over time, and it became undeniable: the food was spoiled and completely unfit for consumption. For the record, we store our pet food in a cool, temperature-controlled room, so storage conditions were not the issue.
We’ve been loyal Fromm customers and never had an issue before—but this experience has been a total disaster. I reached out to Fromm, expecting accountability and a prompt refund. Instead, they launched an internal “investigation” and after over a week, their only offer was a voucher—as if I would ever trust their product again after it made my dog sick.
Even worse, when I requested a refund (since I had to throw out the entire bag and buy a new one), they told me I would need to mail in the itemized receipt, the UPC from the bag, and a hand-written note with my personal info. This outdated and deliberately tedious process is clearly designed to discourage refunds, not support customers. Fromm has shown they care more about procedure than pets. If your product makes an animal sick, a refund should be automatic—not a paperwork nightmare. Bottom line: I will never buy Fromm again, and I strongly advise other pet owners to stay far away. The risk is not worth it, and the company clearly does not stand by their product when something goes wrong.
Reviewed Nov. 8, 2024
This is a customer service review and one product review. We are happy w/ FROMM wet dog food and dry. We've been using them for years and our vet approves. HOWEVER, customer service is difficult. I order direct to save money and they are incapable of crediting payment when a VALID promo code for some reason did not apply. I ordered treats for the very first time because the promo code required they be purchased w/ wet and dry food. I received them yesterday 11/7/2024 and they are NOT at all soft. In fact they are very hard. I wrote to FROMM and I'm jumping thru hoops over an $8.00 bag of treats. Pics of bag and I added a video to prove they were bricks!! They also requested I save they in case they want them back! Ok sure no problem, but I requested a prepaid USPS label so I can leave for our mail carrier. It's unfortunate CHEWY.COM does not carry this product line.. They have the BEST customer service.
Reviewed Sept. 8, 2022
We have a 4 year old dog who will be 5 in a few months and we've always fed her Fromm. Started with grain free puppy, then switched to their 4 Star Nutritionals Chicken au Frommage for adult dogs (also grain free). We've always opted for grain free as many friends/family have had dogs with allergies (sensitive skin/hot spots) and wanted to avoid it altogether if possible. She has never had any skin issues and her coat is beautiful. She also has a pretty sensitive stomach and this food agrees with her better than others I briefly tried when she was younger. We tried all flavors, this one she never gets sick of. Her poops look great on this food too! We're in Milwaukee, so it's an added bonus to be able to support a family owned business based out of Mequon, WI.
Reviewed Jan. 23, 2022
My dogs have been eating this food for 14 years and continue to be healthy. The diet is balanced and does not contain by-product. One of my dogs has a sensitive stomach and this is the only food I’ve found that he can keep down.
Reviewed Nov. 18, 2019
I’ve been using Fromm dog food for over 6+ years. My dogs are my babies - so when I saw multiple reports about Fromm and heart disease/taurine issues etc. (Even though I never had any issues) I decided to switch to a slightly more expensive brand that I basically only saw positive reviews/no controversy for. I have since switched back to Fromm, and here are the reasons why:
1 - This could sound crass but ultimately their poops were very healthy looking always on Fromm - always solid but came out easily and normal color. To me that’s a good indication of body health. On the new food, it was definitely not as healthy looking (and I gave their bodies plenty of time to adjust to make sure it wasn’t their body adjusting to it).
2 - The reason I switched to Fromm early on was because of my one dog’s allergy’s that seemed to be attributed to grain. I had noticed after switching to the new dog food that the allergies slightly came back (watery eyes, biting paws, scratching). Very shortly after switching back to Fromm she seemed to go back to normal.
3 - My dogs are 7 and 8 years old - still very healthy and playful. Although I didn’t see any issues with this on the new food either, I have been giving them Fromm most of their lives so I feel that’s a good indication.
4 - Every single time I open the bag, the food itself looks almost moist (in a good way). Literally every single dog dry dog food I’ve ever tried has always been very dry when I open it (including this new brand which was more expensive). There is a noticeable freshness to Fromm food.
Conclusion: After looking again at the Fromm website, they make the point that it very well could be dog breed issues, which I think is a very valid point. A correlation does not equal causation (aka: just because a handful of dogs who take Fromm die of heart disease doesn’t mean that it’s the dog food causing it). The nutrition labels seem to indicate fairly healthy nutrition.
2 Additional notes:- I do use an Omega-3 fatty acid supplement with their dog food called Grizzly Salmon Oil. I’ve only started using this in the past 6 months and have used Fromm well before then.
- I will likely post this review elsewhere. I know people’s dogs are very important to them and I want to provide a case study that people can look at because that’s the info I would like to know. While this isn’t a scientific review, I know I’m objective about things and that I will provide as much info as I can in reviews. The reason I decided to note this is because I have a background in marketing so I’m somewhat suspicious if I see the same review in more than one place - ultimately, you will need to decide for yourself but I think the items above are noticeable measurable reactions that I saw. I can assure you I will be using Fromm from now on.
Reviewed May 29, 2019
Fromm Gold Adult dry dog food. I have been using this product for about maybe ten years. I found it at the Health food store but now purchase online. Since using this now on my second set of dogs now Labs. They are healthy. No food allergies as before with the other pups. When having regular vet visits they always say, "Look how healthy and shiny their coat of hair looks." I mix some real grilled chicken and other similar things sometimes to make it better for them.
Reviewed May 5, 2019
My dog has a sensitive digestive system and he does very well on this dog food. I add some healthy human food on top to make it more exciting for him. I think the ingredients are better than lower cost foods. I tried the grain free foods but he could not digest them well.
Reviewed May 4, 2019
My dogs do like the flavor and have no issues with it. We tried other food but they got tired of them fast. We are very pleased with the Fromn dog food brand. I would recommend it to other dog owners.
Reviewed May 3, 2019
We have a new puppy and this brand was recommended to us. It is supposed to have less fillers and more natural ingredients. It is a bit expensive and so far I see it online. I will check the local pet stores to see if it is available there.
Reviewed May 2, 2019
Made in America of quality products without all the filler and other stuff you don't want your dog eating. My 13 year old dog has a bright, shiny coat of a puppy. Tried many other "top" brands, but Fromms is truly the best. I use their holistic line.
Reviewed May 1, 2019
I've been using Fromm Adult Small Breed dry kibble since it was time to switch from puppy food a year ago. My Cavalier King Charles Spaniel LOVES this crunchy kibble! He is healthy, has lots of energy for running and playing. His long hair coat is gorgeous, shiny, and gives me so much joy just looking at him!
Reviewed April 26, 2019
Great dog food! Natural ingredients, family owned company. Never any recalls, deaths, etc with their products. My dog was a picky eater until I started her on Fromm. Package at Petz Place and it's just a couple of dollars more than name brands.
Reviewed April 25, 2019
Why I love it: made with high-quality protein to support the needs of my dogs, also enhanced with probiotics to aid digestion and best of all made in the USA!
Reviewed April 22, 2019
We choose this brand because it is grain free and it is a small kibble. My dogs really like it. This brand offers a few protein combinations like beef frittata and duck/lamb. Keeps the dogs on a very regular potty schedule. Small stools to clean up.
Reviewed April 21, 2019
I have been buying this brand for several dogs over the past eight years. I appreciate that it uses meat ingredients for the first several items listed and can also be bought with or without grain in the kibble. There are several choices for the meat in the dry food: chicken, fish, salmon, pork, etc. and I like to rotate types so my dog can enjoy different flavors. As far as I know there has not been a recall on their food. I also buy it in the cans, both a mixed variety and pate. I use about 1/3 of a can for each meal along with the dry for extra flavor. My dog seems to love them all! No picky eaters in this house.
Reviewed April 20, 2019
Fabulous ingredients, recommended by breeder in Kentucky and actually made close to my home in Wisconsin. Readily available for me. They love it. Great coats, high energy and they like it dry as a treat. Fromm offers buy 10 and get one free. Gotta love that!
Reviewed April 18, 2019
The food is highly recommended by the rescue group for golden retrievers. It is very expensive but ingredients are all good. I have 4 dogs so it runs into a lot of money every month, but they are worth it.
Reviewed April 13, 2019
I try to switch foods and flavours as my labrador gets bored after a while. Fromm has numerous types and ingredients. I also have used Nutro and Blue Buffalo. The food is highly regarded and it does not cause discomfort in my pup (11 years old) which is of the utmost importance.

Reviewed April 12, 2019
This is a great brand of dog food. Its ingredients are of high quality and they are very good at testing their food. They have a wide variety of dry, wet and snacks for all your pets. They are a family run business with a high-quality standard.
Reviewed April 11, 2019
We used this for several dogs and they all grow up healthy. None of the dogs refused to eat. All had good looking hair, good bodies...
Fromm Dog Food Company Information
- Company Name:
- Fromm Dog Food
- Website:
- frommfamily.com
