Embrace Pet Insurance

Not only has Embrace lived up to all my expectations, but more importantly- they care! After 30+ years in having animals, I finally decided it was time to get pet insurance. I purchased both well care as well as sick/injury. 5-1/2 months later, our 12 year old dog got very sick and was hospitalized in the ICU for 5 days. Embrace covered everything they were supposed to from the hospitalization as well as her follow up care. Unfortunately, our sweet girl died a month later.

I couldn’t be happier with my pet insurance plan with Embrace... My dog was recently diagnosed with a terminal illness, which was heart-wrenching news to receive, and Embrace has provided both peace and comfort at a time we needed it the most. It is PRICELESS to feel comfort in knowing I can provide the best and necessary care for my pet at the end of her days with the help of Embrace. I can’t begin to express my gratitude, and believe me when I say I have already raved about this company to anyone who will listen. It is so, so important to have insurance for your pet, especially in times like these. It’s worth every penny I pay. Thank you, Embrace Team, for always being patient with me over phone or email, and taking time to speak with me about my claims or concerns. I will appreciate you forevermore.

My 4 year old mastiff was diagnosed with cancer last week. We are facing surgery and chemotherapy. We have had Embrace since he was a baby. So far Embrace has been fabulous! All claims processed and money back within 3 days. Thank you so much for making this process so easy. We have so much to worry about and I am so grateful that money is not one of them and we can focus on taking care of our boy.

I purchased pet insurance for my 8 years old large dog since January 07, 2022. The waiting period for illness cover is 2 weeks, equals to January 21, 2022. 01/19/2022, my dog got a mass under his right front paws and it was hurting him badly. I brought him to the Veterans for surgery, that day cost $714. Because of it was within the waiting period, so this cost was not covered. 2/23/2022 and 3/9/2022, I brought my dog to checking up, the veterans did digital radiographs, exams and medicine, discovered my dog had heart failure, these 2 bills were $347 and $357, and they were applied to policy deductible of $750, so I didn’t receive any reimbursement either. Start the claim of 3/29/2022 of $70, after applied to the remain deductible, I received a check of $10. Since the deductible was fully applied, all the claims after 3/29/2022 are reimbursement 90% to me.

It's refreshing not to have to wait for customer service to answer a call. The customer service rep was gracious, understanding & had the change I needed to make completed immediately. I'm very satisfied with the service I received during this call! However, overall their policy is complex for an older pet. My complaint with Embrace is understanding and/or remembering what's required when you make a claim & how long they take to process a claim. (Yes, you can read the lengthy policy but you'd have to do that every time.)

I purchased a pet insurance policy for my cat, Hazel almost a year ago. I was so happy that I did because Hazel became unexpectedly ill on two occasions this past year which required emergency room visits. The hospital bills were very expensive but Embrace covered everything they said they would and processed the claims quickly. I would definitely recommend this company!

My cat Twinkle just got health insurance last Friday. Hannah explained the policy efficiently and answered all my questions. She gave me great quality advice on how to use my new pet insurance. She encouraged me to recommend it to my friends and family who have pets.

First time ever purchasing pet insurance and are so glad we did. Our bulldog had to have emergency ACL surgery at age three. We met our deductible and recovered 90% of the cost. Embrace made it very easy with claim remittance via online. It took about two+ weeks for the entire process. We will continue with Embrace Pet Insurance and recommend highly to everyone. Thank you Embrace for the fantastic service. Jim and Anne

Submitting a claim is easy and response is quick. My dog had to have surgery and my reimbursement with direct deposit took only a few days. I am grateful to have this insurance and it would have been a huge financial burden without this coverage.

I've had my boxer insured with Embrace Pet Insurance and I am so glad we are. Embrace has taken care of all our needs and claims promptly and efficiently. Cannot imagine not have pet insurance. We have both the Wellness and the Accident and Illness. Superb!!