Liquidation.comConsumerAffairs Unaccredited Brand
I have seen a lot of bad reviews about this company but decided I would still give it a chance. A lot of negative reviews are related to people not reading the post, whether it be buyers fees or shipping of the quality of the product. Products are listed as “new” “returns” or “salvage”. The salvage items are not working and only sold for parts so people will bid on these items to without reading the description. As long as you read and find auctions in your area this is a fantastic website to make money. My most recent buy was 27 headphones for a very cheap price and every single pair is working perfectly. Don’t listen to unintelligence. This is a great website.
I have purchased from many liquidation companies in my time. I have found a lot of bad ones and have found a few good ones to deal with. I have 3 large off-price clothing stores in Little Rock, plus I sell quite a bit of product online. I am always looking for great deals, high quality and high-end product to put in my stores. I came across Liquidation.com about 3 months ago and it was a horrible experience.
Purchased 800 pieces of mixed clothing that was suppose to be first quality. This was not first quality, it was all return, damaged product. Tried to file a complaint and get my money back. That was a complete waste of time, they gave me the runaround and finally closed my account. Stick with good, consistent liquidation companies. I use either Liquidation General, UTI Liquidators or Valued Liquidators. Not saying you shouldn't take a chance every once in awhile, but in my opinion you should purchase your large purchases from companies you are familiar with.
I gave them many chances to get it right but this is enough. I get 2 lots and the 1st one, (Industrial Gloves NEW in Box) Missing the 2 most expensive cases in the invoice which were Chemical Suits times 12 and White Spill suits times 12. Both Completely missing and I enter a Dispute to which they NEVER RESPOND. The other advertised used Designer Handbags and I get Nothing Designer but I did get STRAW Bags and some old BS. Nothing like advertised. Again file a Dispute, Again NOTHING. This company is the biggest rip off there is in Plainfield, Indiana and from what I hear, all over the country, this Company is nowhere near what it claims to be.
WE GAVE THEM CHANCE AFTER CHANCE, This is our 2nd report on Liquidation.com. Save you Money and shop elsewhere. There are many good liquidity sites out there. STAY AWAY FROM THIS ONE. You get ripped off at every turn. I had to open a Case with PayPal to get the Money Back, and I'm sure I will never see the missing Suits they owe me. Live and learn. DO NOT SHOP WITH THIS COMPANY. I promise you will be greatly disappointed.
This company clearly bids up their own lots. This is not a legit company. They send you junk, you open a claim and they ignore you for 30 days!!! They will squeeze you like a lemon and you will be working for free to push their crappy products just to break even. Stop SCAMMING PEOPLE!!!
After purchasing a lot of 42 Bluetooth wireless headsets I was told by LG after listing them on eBay that with the model # listed on the item and the box that they were counterfeit as that model # is owned by someone thru LG and to remove the product being listed anywhere. I had emailed Liquidation.com regarding this and my charges and still haven't heard one word back yet. Since they aren't responsible for making sure what they sell they aren't responsible for getting back with complaints. I've lost money on this and please be wary of you losing money also.
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I have been purchasing from Liquidation for about 5 years, I use to get some broken items with most being good until I bought 15k in items with almost everyone broken. I noticed on the packaging of every item it had a piece of tape with black marker handwriting that said Liquidation which tells me this seller is selling all broken stuff but not on salvage. He's selling it on new/used. Unfortunately I took my items with me and their rule is you check them there. That's impossible when you buy 10 pallets at a time and rent a truck and hire helpers like I do. Also because I never had these many broken items ever before I trusted the system.
Won 2 auctions consisting of 52 blue ray players and received 30 DVD players and 22 blue ray players, Liquidation.com said, "your problem, should have checked boxes at warehouse in Brampton and complained then." I bid on their manifest they presented and they scammed me, now they are nowhere to help, I sent a letter to CEO of Sony Canada, with comments on their business partners scamming, Visa no help. Small claims???
I have purchased several lots of products from Liquidation.com from their Brampton, Ontario Canada warehouse. Products like Sony Bluetooth Speakers, Sony headphones, Sony portable stereos and some Asus and Dell laptops too. Bottom line, don't use them. Too many products that I've sold on eBay and Amazon are being returned by customers because they're defective - they don't work.
I'm fine with one or two items out of 30+ but when it's 30%-40% of them, I actually end up losing money. The customer service at Liquidation.com is awful - they chew gum while talking to me and sound incredibly unprofessional along with being unhelpful. I too believe something's up with their auctions. That is the bidding seems to be rigged in order to drive up the cost. I put in a maximum bid of $550 at the time when my winning bid was $375 yet someone else bid it up to $525 and then quit? I ended up winning at $550. Yes, I suggest you don't waste your time or money with these people.
I won an auction through liquidation on December 9, 2017, for Casio watches that had listed MSRP at $6992 and I paid $669.45 to the seller sportsgeardepot. The seller had listed the auction as returned merchandise and what I received was nothing but junk watches most of which weren't even running and there is no way a store would accept any of these watches as returned (see pictures). I filed a dispute the same day that I received the delivery on December 12, 2017, and received confirmation that my dispute has been received and that they would investigate.
I called every week after filing my dispute and got a run around each time that they were behind because of the holidays. On January 9, 2018, I checked my account with liquidation and found that they had made a judgment favoring the seller without my knowledge. I have a good enough case to sit down with my lawyer and sue this company. Avoid this company if you don't want to lose your money.
I have had 2 purchases with Liquidation.com. The first, I ordered 700 pieces from a store's shelves. The picture showed hoodies, jackets and other stuff that was blurred. What did I get? 120 book covers (like I used 50 years ago); candles that were pre-melted; shampoos and cosmetics that were either emptied or damaged. Dealing with them, you might as well just bang your head against the wall. They want pictures so I sent pictures. Whoops, they were too late even though they were sent 2 days after receiving the "merchandise". Also, they were too blurry. My pictures were clearer than the ones they post to sell the merchandise.
Second purchase was a refurbished computer, complete with Monitor, keyboard, mouse. Keyboard and mouse did not fit the computer. CPU turned on, but did not function. Monitor turned on but does not function. They wanted pictures, I sent pictures. They wanted video so I asked them what they wanted in the video. No response. Finally I hear from them and they say the case has been decided in the seller's favor since I did not provide them with video. They also said that the monitor and keyboard and mouse were extras (as in a gift) and were not part of the bid, even though the bid said they were included. Never again will I buy from them. They are deceptive in their pictures, deceptive in their descriptions and unresponsive to requests for information. I wish the Attorney General would lock them up.
Received the goods I bid on and they were nothing like the items I bid on. When I emailed them to let them know they had sent me the wrong goods, I was told to lodge a complaint which I did sent them photos and told them I had been sent some XL Christmas rubbish by mistake. Only after several emails I was told I had lodged my complaint too late even though I sent them an email the same day I received the rubbish.
I started purchasing merchandise back in October 2016... first with Amazon Liquidation as Returns from Indiana. Then I started purchasing larger pallets and picking them up myself using a rental truck out of the NC warehouse. I purchased Compact Refrigerators, Walmart furniture, patio furniture from Hampton Bay/Home Depot, electronics, and then finally 8 pallets of tools and 30 microwaves over the course of one year.
The manifests must not be done by Liquidation, because a lot of the merchandise disappears by the time I receive it. Good things are picked out such as chainsaws, electronics, and batteries to tools. I am pretty confident as of this time that the warehouse guys are stealing these things and the pallets are not even checked.Look at the pictures on the website... they are vague and purposely blurry. If anyone with experience takes a blurry picture, there is sure to be another picture taken to ensure it's clear. There is nothing to be seen in the pictures, a large cardboard box with no writing. This is a flag that something shady is going on. I do expect some items to be missing. I didn't expect the same types of items to be missing altogether. None of the cordless tools had their batteries. Coincidence?
Also, the tool auctions in Indiana are cheaper than the auctions in NC... they are charging double the freight to the buyer. Like I said above, it started out good and promising but as of this time I guess I'm done being their customer.
I saw Apple iPhone 6 Smartphones, Unlocked & More, Condition: Salvage. When they said unlocked that means it works, when I receive this items, none is working. I go through a lot of stress to make 6 work, this 6 phones has iCloud locked, and they advertise unlocked. I also purchase 200 units of Samsung Galaxy S8 and S8 Plus, wrong items was shipped to me. I have file dispute. No reply till now. Lot of cash is involved.
I have had an account with Liquidation.com for more than 10 years. In prior years my experience was mostly good in that at least 70% of the items that I received in a "returns" lot was sellable and I could usually at least make my money back. I filed a dispute once and I won because the seller sold me junk that didn't work. At that time, their return lots were always inspected and marked on the manifest with their condition.
Well it had been at least 2 or 3 years since I purchased anything from them but I was looking for some school supplies so I went on there. I could tell that there were mostly new sellers on the site and that a lot of them were now selling "Amazon returns". I then won a lot of "returns" from seller Amazon_Liquidators out of Indiana. The description said the items are returned and had not been tested for functionality. That should have set off red flags for me because in the past, they would at least let you know the condition of the items in the lot.
Well, after getting the box, I was dismayed to find half of the items were salvage crap and that ALL of the high dollar value items that would have made me my money back were among the items nonworking, damaged or broken. The rest of the items were fillers such as phone cases, cables, holders etc.-- giveaway items not worth anything. After filing a dispute, I received this email from them:
"We regret to inform you that at this time, we are unable to award the dispute in your favor for the following reason(s): 1) The auction was properly listed as returns. Return condition units are not guaranteed to be functional as the majority have operational and cosmetic issues, they may show signs of use and may not include all parts and accessories. 2) The auction description indicated these units were not tested for functionality."
WAIT!! WHAT!! SO BASICALLY YOU ARE ADMITTING THAT YOUR "RETURNS" ARE JUNK! Liquidation.com is purposely allowing sellers to send them items to sell that they haven't even looked at and call them "returns" just because someone sent it back to Amazon! That's **!! These crooks are knowingly buying items from Amazon that have been tagged as salvage and sending it over to Liquidation as "returns" because Liquidation no longer requires them to inspect their product. Liquidation has then made it easy for them to avoid responsibility for their crap by having them disclaim them in their descriptions. I told them to close my account after having it for 10 years!
Both Liquidation and the sellers are complicit in this scam. They have become greedy ** in order to make money!! Obviously they only care about maintaining their lifestyle that this scam site affords them and not about the consumers who are being victimized by what has become a purely bait and switch tool.
I recently won a lot of 29 iPhones from MEX17 TEXAS. They supposed to be for parts for repair but when I opened them I noticed many parts are missing including logic boards. $4000 lot. Liquidation.com decided case in seller's favor. I see at least three people scammed by that seller, let's get together and file a lawsuit against him.
I ordered a package with sports cards and collectibles and received bugs in my shipment. When I filed the dispute, it took them 3 business days to get back to me and deny my claim!!! I called the 800 number provided if I was dissatisfied with their findings and the response I got was to reply to the email I received where the claim was denied. They are siding with the seller because this is how Liquidation.com makes their money, from the seller. This was my 1st experience with using this website, and since this is how it went, never again. I do not like bugs and especially do not like receiving them in packages that I am having sent to my home!!! DO NOT ORDER ANYTHING OFF THIS WEBSITE! YOU WILL REGRET IT!
I'll begin by saying that we've been in the liquidation business full time since 2014 and understand that you will get good truckloads and bad truckloads. As an overall rule with Liquidation.com you can expect to make somewhere in the 35-50% range if you get it at the right price. (Normally no more than about 15 cents on the quoted retail price with shipping) But you will have to work for it, since they have a large amount of un-fixable broken items on most of their lots. Now, the logistics aspect of their business is in total shambles to put it mildly. You can place an order on a Monday, pay for it right away. Then send the BOL immediately (which they require before they schedule, which means you will then have to call again after you send one that has the time that they actually schedule you for because all of that information has to be right before they will release).
Then they will oftentimes schedule you the following week, and if they made a mistake, they'll push it back another day, normally with less than 24 hours notice. Then your carrier arrives for pickup and lo and behold, the shipment isn't ready to be loaded, and the carrier will often times sit waiting to be loaded for anywhere from 3-6 hours and you'll get stuck with detention pay. (That is the charge a carrier charges for sitting longer than 2 hours at a location.) It's so bad that we have brokers that won't send carriers to their location because they don't want to have to deal with unhappy drivers. Now if this was a one off incident I probably wouldn't write this review but this happens LITERALLY 85-90%. We were ordering between 15 and 20k a month from them and finally gave up on them.
Then, recently, we decided to give them another try, it had been probably 6 months since we ordered from them last. First transaction went super smooth, the carrier only had to wait an hour and 18 mins, they had us scheduled within a day of calling them, so we ordered again. They "overlooked" the BOL email that we sent (Monday) so we called the next day (Tuesday), and the first call the rep couldn't hear us (another problem that recently started occurring with their headsets) so we had to call again. Then she tells us she couldn't find it, about 5 mins of looking and she finds it, then she schedules us for Friday.
So we set up the carrier appointment, and get an email at 10:18 am the day before the pickup that says we're rescheduled for the following Monday. We call and the rep says they overbooked. So we tell them set it up 3 days ago, and he changes the story to we were scheduled for Thursday not Friday WHILE WE ARE LOOKING AT THE EMAIL SHOWING Friday. They says nothing they can do. So again, ask how does this place stay in business?
I have bid for over 15 different products. Only 2 that I received so far is not junk. It is nothing of what pictures and product descriptions that was on their site. Please let me know if someone does start a class action lawsuit. This company needs to be stopped. They are truly a rip off. Sad part I placed all my bids before I receive any of the junk. This seems like it is fraud, misrepresenting of products, Advertisement fraud, and a true RIP OFF. THEY NEED TO BE STOPPED.
Don't fall into this watery grave liquidity etc etc. They are legit businesses but malpractice on selling item. Here are the short cuts: If they say USED ITEM (it's really used and abused and some are defective). If they say RETURNED (reality they are already salvaged and good for parts). If they say SALVAGED (the truth they already salvaged the item and was left are metal and plastics). Believe me my first time is my last time. First deal is dead trap. I paid over 800$ to find out the flip is only worth 100$ when I brought it to recycling plant since there no more parts useable and they are good for metal and plastics... So stay away from this liquidity.
When I received my items I expected name, brand, used juniors clothing with mix tops, bottoms, dresses, the pictures on the listing showed high end fashion clothes. What I got was junk. Nothing compared to the pictures listed, I got older women's clothing mainly. Maybe 3 or 4 where juniors clothing some had holes and not able to sell. I got 120 items and like 24 pieces of clothing are not sellable, bought from seller shoeoutlet. He or she puts misleading pics nothing close to what you’re getting. Never buying from Liquidation.com. This was my first bid and will never buy again. I feel like I won't even make my money back. You have been warned. This website is a scam. Stay away!
So I gave these guys a 2 star, because I had one decent experience, the other was horrible. Let me just start with the good to get that out of the way. I bid on an auction of returns (PhoneSoap devices), got a decent price on it and received as expected, all were broken in some way, but because I'm able to repair electronic items, I was able to get half the lot workable. I should be able to make a profit, so I'm giving an extra star for that.
Now the bad. So after this experience I figured it wasn't so bad. So I found an auction of 52 iPhones from MEX17, which it looks like others have done in this thread with the same expectation of getting repairable equipment. The auction pictures looked good, the iPhones were lined up nice and pretty, the manifest listed the lot as 52 iPhones along with the model number and the list price (when new). The auction was listed as salvage and missing parts and broken screens, but the pictures did not indicate much damage and gave the impression that not all the screens were broken. In fact, there was one close up picture which showed an iPhone actually powered on, though dim. All looks good right?
So I bid and won on the auction and received the box of iPhones as indicated. I begin to inspect the iPhones, pulling them one by one and checking their condition, but every one I'm opening has a broken screen and scratched back. And it gets worse. So now, I'm noticing that phones are pretty light, I find an iphone that is loose and I pull back the front LCD and I find nothing but a battery, everything else is stripped from the iPhone. So I begin to start checking each iPhone and sure enough, everything is stripped but the battery. In some cases, I find a pristine PCB board with no parts on it, as if it were a part of the iPhone. This is really suspect, as I know how hard it is to remove parts from a PCB board, so even if it was the correct board, it couldn't possibly be the original board.
I immediately start to document everything on video and I take pictures as well and start a dispute with seller on the site on May 25th. On May 26th I received an email indicating receipt of the documentation. On June 8th I request an update and on June 9th I receive an email indicating they need 2 business days to reach out to the buyer. (I'm not sure why the seller gets 2 weeks to respond to a dispute, but I only have 48 hours from receipt of item to make a claim). I request an update again on June 16th and receive an email the same day that they are unable to reward the dispute in your favor for the following reason(s):
ITEMS ARE PROPERLY LISTED AS SALVAGE. So my dispute is not about the condition of the items as I expected there to be damage, but clearly the seller misrepresented the auction as a lot of iPhones, not iPhone screens, back covers and batteries. If the seller had simply taken a picture of the INSIDE of the iPhone which was not hard to do, it would have clearly represented the items and what you were buying. What the seller is simply trying to do is manipulate the wording and present a different picture of what you are receiving so that they get a better price than what they normally would.
My advice would be not to buy anything from Liquidation.com that you aren't willing to write off, because their dispute process seems to favor the seller despite the manipulation and misrepresentation contained within an auction. Also, avoid a seller named MEX17 as this person is apparently being allowed to persist despite the complaints.
I share the same frustration that Byron of Aurora, IL on May 12, 2017. I bought a lot of iPhone 7, 6s, 6, 6 plus from Liquidation.com and paid over $6,000 for 50 iPhones! The auction was from seller "MEX17" located in Texas. It was listed in "USED" condition, but it should be salvage once 50 of the 50 devices are Activation locked! From the 50 iPhones bought: the iPhone 7 was broken; two of the three iPhones 6s does not turn on; one is stolen; the iPhone 6+ does not turn on; four iPhone 6 does not turn on; 42 iPhones turn on, but all of them were stolen! So I cannot use any of them as used (as advertised), only for parts (salvage). This should be a salvage auction, not used as advertised.
Following is a answer for Apple Support as he suggests Liquidation.com has duped me. ** has posted in the iCloud on my iOS device community. "Unlock my iCloud??? Apple does not have an email to communicate with customers. Activation Lock is an anti-theft system, and Apple will not get involved in removing Activation Lock for anyone other than the original owner. They do not track the sales and/or trade of devices. Your issue is with the website you indicated. The devices that are activation locked are not usable unless the owner that placed the lock on the device removes it. No one else can do it. It appears this website has duped you into believing you could do more than just recycle these devices. I suggest you take that up with them."
I would not be complaining if at least 40 of this iPhones were operational. I could sell some, gift some, use in my company, etc. But all of them absolutely no operational is not correct and fair with me. I would have never even bid on them if I knew all of them weren't operational. I rephrase below a sentence from Byron: "All of these devices also came with new screens as well as all the accessories. Why put new screens on unusable devices? Very misleading and deceptive. Which by the way, the screens were installed very poorly! Some were bowed out, not secured to the phone, missing crews, and had loose batteries inside of them. But these are all issues I can deal with and fix myself as long as the phone WORKS! Which they didn't!
"It is very clear that the seller should have listed these as Salvage and not as Used per their own definitions of "Used" vs. "Salvage" on their site. But yet I cannot get my money back? It makes no sense and there is no way I'm going to be cheated out of $4,000+!" Byron or any other buyer who was also duped as we were, get in contact to me. We have to be together to try to get our money back.
These folks will tell you all kinds of crap and never follow through with anything. I had confirmed delivery almost a week ago with them calling me and letting me know that it was headed my way. We waited for almost 3 hours past the delivery time at 6:30 pm (they were well aware that we closed at 4 pm). No truck, no courtesy call, no nothing from them and come to find out, no truck was ever sent. Again it started the following week with 3 more truckloads and promise after promise and still nothing. This place is pathetic to deal with and I will never deal with this crap again. Totally lies after lies and nothing but the run around every day. This place should be shut down. I wish I would have read all the terrible reviews before I dealt with them.
I had purchased several lots from liquidation.com in the past. Most had issues but it was the last few that were totally savage items and not new returns. I hope they go out of business due to pressure from the authorities.
I purchased a iPhone 6, 6 plus lot from this site and paid over $4,000 for 40 iPhones! The auction was from a seller "MEX17" located in Texas. It was listed in "USED" condition. The description said, "may be iCloud locked, user locked, and find my iPhone on." I of course won the auction and received the devices only to find that 39 of the 40 devices are Activation locked!
The description had no mention of "Activation Locked" phones. And definitely no mention of phones with bad ESN's. Activation locked and BAD ESN devices are 100% unusable! There is no possible way to unlock these devices except by the original owner of each device. So I essentially received a $4K box full of paper weights! I submitted a dispute the same day I received the devices after checking each devices, IMEI number and verifying this fact. It took them 3 weeks to come back with the resolution of denying my dispute! I of course disputed the dispute...but by this time they said they've already released the funds to the seller. I called and argued with a manager for nearly an hour and they danced around the fact this lot was indeed listed incorrectly!
Their reason for denying the dispute was that the listing was listed correctly as "Used". And that used devices show signs of wear and tear and are minimally tested to meet the most basic requirements of functionality. And may require additional maintenance or repair. Well these are cell phones. The most basic functionality of a phone would be to at least be able to make a phone call, or even be able to send a text message. But you can NOT do that. In fact, the phones are completely inaccessible. And there is no way to "repair" these devices.
So this listing was indeed listed incorrectly as "Used" per their own definitions. When I search for lots to buy on liquidation.com, I filter out Salvage lots. I would never buy a Salvage lot because there is nothing I can do with it. I only bid on used, returns, refurbished, and new lots. So if this was listed correctly I would have never even seen it to begin with...and definitely would not have bid on it.
I let them know that I have called and spoke with Apple as well as 3 different iPhone repair shops and all confirmed the exact same thing...that there is NO way possible for these phones to be used. And I let them know I can get that in writing from them all if that's what's needed. So if these phones cannot be repaired at all and can only be used "As Parts" then they should be properly listed as "Salvage" condition not as "Used". Since there is no amount of maintenance or repair that will make these phones usable.
I have looked at the other auctions that the seller (MEX17) has listed for these exact same kinds of iPhone lots and the seller is NOW listing them correctly as "Salvage". They were ALL as "Used" condition before and now are ALL "Salvage". There was clearly a reason for that change. They must have realized that they were listed incorrectly and therefore to avoid future disputes he is now listing them correctly. How can they say that the lot was listed correctly as Used when these can only be used "for parts"?! And that's clearly stated as the definition for "Salvage" lots on their site.
All of these devices also came with new screens as well as all the accessories. Why put new screens on unusable devices?! Very misleading and deceptive. Which by the way, the screens were installed very poorly! Some were bowed out, not secured to the phone, missing crews, and had loose batteries inside of them. But these are all issues I can deal with and fix myself as long as the phone WORKS! Which they didn't! It is very clear that the seller should have listed these as Salvage and not as Used per their own definitions of "Used" vs "Salvage" on their site. But yet I cannot get my money back? It makes no sense and there is no way I'm going to be cheated out of $4,000+!
The seller is still selling these big iPhone lots. The only difference is that he's listing them correctly as Salvage now...and still making thousands on each lot. At least now people realize they're getting a Salvage lot. Why can't the seller just take this merchandise back, refund me my money, and sell it to someone that actually wants it?! They'll still make money, I won't be out of $4K, and everyone would happy. But instead we have to go this route...and unfortunately the only option is looking like legal action against the company and/or seller...especially since there is a very good chance that all of these devices are stolen which is why they've been remotely wiped and Activation Locked.
I ordered two lots that were supposed to be new items. The first order was 133 plus sized shirts and a couple dresses. None of them are plus sized, the tags reflect plus sizes but the 3x aren't even 1x and so on. The second order was 33 jeans. Also advertised as new. When I received them the first thing I noticed was mildew.... Mildewed unused or new clothes are not new quality but salvage. Buyers beware.
I purchased a Cosmetics lot about 6 weeks ago and when it showed up it was total garbage. I read reviews on Liquidation.com and know not to buy return or salvage product. I purchased a New cosmetic lot and received opened cosmetics, damaged packaging, outdated product, etc. Basically a box of junk that I could not sell 1 piece. I am not new to buying liquidation product, I purchase all of my clothing, cosmetics, accessories, etc. from Liquidation General and their product is always fantastic. They have stopped carrying cosmetics though, so I decided to try Liquidation.com. I don't even know how they stay in business because even if you purchase NEW product they send you junk. Tried the whole dispute route with no help or luck. I guess I'm out my money and somehow need to find a new cosmetics dealer. Highly recommend not using Liquidation.com and stick with a good reputable liquidation company instead.
I beg you not to buy from this website Liquidation.com. As stated by several people already this website is trash. I bought 50 iPhones salvage received 46. All phones were locked. Phones had individuals information still on them. Pass Codes... majority of them so trashed couldn't make out the serial numbers. The worst part about this lot is it was stolen merchandise. I took photos. I went thru dispute process only to be denied. Liquidation.com is breaking the law. It is a felony to sell or receive stolen merchandise. Can you believe they sold me stolen phones and won't let me return them? I'm going to file dispute with my credit card next and hope they can resolve this, if not we have family attorney willing to step in to assist. I cannot believe this! DONT do business with Liquidation.com please! Wow there's enough valid complaints here to file a class action suit and close this garbage can website!
Wish I had seen this website! I bought 1 appliances return lot and 2 toy lots. Oh dear! They were junk! One was worse than the other! I lost serious money. They gave me a small amount for the appliances as a refund. Again, I will NEVER use this website again. Lesson learned!
First off, when I'm buying returns, I know what I buy and complaining about the content of the load when it's sold AS IS makes no sense. That is the business we are in, liquidation, and we get the good, the bad and the ugly. My problem wasn't getting items that I'm unhappy with. My problem is that this is not an auction company. Got several lots on their site, and paid for all as soon as the 'auction' ended. Most lots were sent to me. The ones where I have overpaid all arrived. The lot that I got a deal on was cancelled. BY THEM!!!
When a seller using their site is late sending the order out, they just cancel the order one week after payment. In their email they didn't even explain why was the order cancelled, but just said "Your order is cancelled you will get refund in the next days." Upon receiving this cryptic email I've called to inquire, and only then was I explained that they do that because the seller did not ship my order within seven days of order. To which I've responded "I will gladly wait. I have won this lot in an auction, and paid promptly, and am not agreeing to cancel my order."
However, they don't really care what I want. I can understand the seller as someone who owns an auction myself. It's upsetting to lose money on some items, but that is the auction business. Win some and lose some. The only thing he should care about is moving product and overall ratio, not on a per item basis. And even if he does care on a per item basis, no one should care, he consigned product to a site, and the load sold. He could have set reserve if he is not willing to sell an item bellow a specific point. So as a consignor to that auction, all you need to do is be late shipping the items you've taken a loss on, and magic - order is cancelled no harm no foul.
Liquidation.com did not get any complaint from me about the delay. Furthermore, I have clearly stated I'm willing to wait longer. I'm in no rush to get the items, but I want to get them. Not my money back. So basically I'd stay away from this site and not SPEND YOUR TIME on this garbage website. After winning this load I've bought another load accounting for the profit from this one. I've overpaid, because I knew there was money coming from this lot, and by canceling that one lot what they've done is turned their name on my board from green to red. I will never deal with them again. Buying in auctions can be a full time job and should only be dedicated to true auctions.
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