Microsoft Reviews

Can someone please tell me who designed Microsoft. This application is systems feel like they were made by a 5 year old your ai copilot is less helpful than a potato. Word autocorrect/ spelling is worse than a 7 year old. And literally nothing about this application is innovated and is more like stuck in the 1900s. Please revamp your whole system before I lose my mind and sanity.

Microsoft refused to refund a years worth of service billed shortly before my father died. Microsoft customer services response was to let him know that he could still use his subscription on up to five devices until his subscription expired. WC said: "But as I have mentioned you can use the subscription up to 5 devices until the renewal date."

Microsoft cut off my computer system sound on windows 10. Microsoft can't not force me to update to windows 11. I think that this is a violation of the customers right to buy or have what the customer wants to have for yourself. This is a free country not a dictatorial country. I demand to Microsoft to reinstall the sound system on my dell computer, I paid a lot of money for this machine, and I deserved to have my own property to work as I paid for.

Microsoft continues to bill me for Xbox. Online, near impossible to talk to a human but after 2 hours screen came up to type letters seen and someone finally called me. After half hour person states can’t find account and don’t see any charges. Suggested I call fraud department with credit card and have charge cancelled. Call BMO said Xbox charge is linked to my 365 subscription. Then asked for an email FROM MICROSOFT stating they couldn’t find the charge which would be impossible to get. I convinced BMO to submit fraud ticket. Now I have to get a new card, go to the bank etc. etc. I went online, canceled my 365 as Xbox is linked to it which screws up other stuff in my office and I asked online for someone to call me. After 35 minutes, my phone rang. I answered and subsequently was on hold for 42 minutes before I hung up. Boycotting Microsoft. Scamming $ from customers and the WORST customer service ever. Should be investigated.

While Microsoft is a very computer oriented business, it does not think further ahead than the next minute. It has been established for 30+ years for personal computer usage but it has not considered trying to create a phone messaging app. They have various apps for Android phones but nothing really useful to those of us who rely on using our pc's to write messages, rather than attempt to write on the phone itself. Arthritic fingers/ hands have difficulty with those little buttons. I, for one, use the phone link app on my pc to write & receive messages. The phone I have will be deleting its messaging app soon and the phone link does not work/ play well with this app on my computer. MS has had at least 10 years to build an Android app but have failed to do so. I am so very disappointed in them. I have been on computers for approx. 25+ years and have relied on MS for most of my computer needs. I am so disappointed in them now.

I should be able to give Microsoft zero stars. I find it completely outrageous that support can confirm my account has been compromised, but then tell me “Oh well, make a new account”. It should be within their reach to at least restore account information that was changed. But instead the hacker wins, gains all my purchases and personal info, and I’m just out of luck. Will not be making a new account and will not be purchasing from them again.

I regret buying Minecraft. Worst, worst and worst service. I regret buying Minecraft. After purchasing the game, my account got hacked and I completely lost access. When I tried to recover it, I found out my email was changed and I couldn’t even find my account anymore. What’s worse is that Microsoft Support has been extremely unhelpful. There’s no direct way to actually talk to someone, and the recovery system feels frustrating and ineffective. I’ve provided all the information I could, but still no solution. It’s really disappointing that a huge company like Microsoft can’t properly protect users or provide reliable support when something goes wrong. I paid for this game and now I can’t even use it. Honestly, it feels like they only care about making money and nothing else.

Hi, I called the number +18886329902 to dispute the charge of $21.44 Microsoft is charging me, and the guy on the phone with heavy accent from India was very rude and hung up on me! Very unprofessional. Microsoft is using Gosoftware US, Inc. to handle their customer support. They should be fired immediately. The person was very rude. He was ridiculing me for disputing this unauthorized charge!!! This is an indication of the care Microsoft gives to their customers. Very disappointing!

I was sitting in bed trying to sign in, I tried on 3 separate browsers and it wanted me to add a "security email" so I had to get up and log in on my computer just to sign up for something. Whichever mentally challenged individual made the decision to require a security email on mobile to login pray I never find you

A Windows update has knocked Google Chrome out. More than likely, Microsoft wants everybody to use Edge. A recent update by Microsoft denies Google Chrome from loading. It seems Microsoft never takes the time to analyze its updates effect on Windows users.