Next Stop Moving & Storage Reviews

Horrible company. My mom signed a move through them a while ago, we were first with another company then transferred to Next Stop after the contract was signed. Once the mover finally came to pack our stuff after changing the set time multiple times, they wanted to Lesotho 80% of the money then and now which was not agreed upon. They packed my things on May 18th. It is Now July 5th and they barely ever answer us, if they do it’s once in a century and it’s always like, "Your things are coming soon," and just lying. We were told 10-15 business days and my things would be here. My things are still not here, and they are never reaching out. They are a complete scam company and have just stolen all of my items, I am a college girl in my twenties and I can’t afford to lose everything yet here we are.

Next Stop Moving are the biggest crooks in the business. Nothing but lies to get your business, found out the hard way. Beware of these crooks as they will damage your furniture, refuse to load things that were in contract causing you to rent a truck out of pocket, then refuse to deliver your belongings to where they were contracted to deliver them causing you to rent storage units and hire another source to move your belongings where they were paid to deliver them to. And try and add on fees already paid in initial contract.

I'd give 0 stars if I could! I put a $1578 deposit down for a cross country move. Had an accident 3 weeks before the move which required emergency surgery, fractured patella. Had to cancel my move. Asked for a refund and was told I had to wait for 1 year for it per their policy. I did not have a job, couldn't work for at least 7 months, needed the money. They did not care! Now it's 1 year later, and they are refusing to give me my money! No one answers the phone or returns your calls. I've emailed and called numerous times. Finally, with a threat to go to the BBB, I get an email stating they don't have records of calls or the job. I sent them my bank statement showing the deposit was taken out. And they still will not give me my refund. So I've contacted the BBB and FTC and will continue to fight this until I get my refund.

I spoke to Bo many times. Set up a date for moving me. Contract said they would pack. The items not packed. Ending up they rescheduled with a company from Indianapolis. The movers were polite. Did not any packing.... No boxes were used. Did not move all furniture. Had to hire someone to finish moving the furniture. Had to have friends help me pack the remaining stuff at the place. I tried calling numerous times. Either left a voicemail that was never answered or responded to. Very unhappy with this company! They charged me almost 3ooo.oo! Will never use them again. I went to them mainly because they are runs by Vets!

If I could give a negative star I would for this company. This by far is the worst experience I ever had with any company or business. We contacted them last year in september When we put our house on the market. Getting a quote and getting the documents signed to start the process was easy. And the the guy who contacted us was polite and worked really well with us. That was the easy part of all of this. Once all that was said and done, it was a nightmare from then out out.

Warning: Avoid This Moving Company at All Costs. This company caused me severe stress, financial loss, and damage to nearly everything I own. What should have been a routine move turned into a nightmare. I was quoted a price, but then told it might increase after an in-person review. So I scheduled a FaceTime walkthrough and showed them exactly what I was moving. After that, they added $1,800 to the original quote.

Next Stop Moving and Storage / Domus Logistics Inc. In my opinion, this company caused extensive avoidable loss to both personal and business property during a long-distance move. Despite paying thousands of dollars—without even moving a bed or couch—every piece of furniture arrived damaged. Fragile business inventory was packed without care, and the majority of boxes had no packing materials to ensure safe transit, resulting in breakage and financial impact.

Without my consent or knowledge, they outsourced the job to Flash Move Experts and Ayman Moving & Storage, two companies I never agreed to work with.

I used Next Stop Moving to move my furniture and items from Alabama to California on December 10, 2025. It took 6 weeks to receive the items. The boxes were soaking wet…my clothes were ruined, my Brookstone chair arms (mahogany) were scratched (even the delivery crew was amazed at how damaged they were, and he took a picture to present to Next Stop). Two boxes were lost containing items totaling $1500. I reached out to Next Stop with no response. I finally contacted Better Business Bureau who sent Next Stop a letter asking for remuneration for my losses. Next Stop refused to reimbursed and finally offered $300 to settle. Tired of having to deal with them, I agreed to the $300.

I live on the top floor of an old building, and I was nervous about moving my furniture down narrow staircases. Next Stop Moving & Storage handled it without a single scratch. They were fast, efficient, and incredibly professional.

Moving from my downtown apartment to a townhouse was a breeze with Next Stop Moving & Storage. They navigated the tight hallways and staircases efficiently, ensuring all my furniture was safe. Their attention to detail is unmatched.

Horrible experience! Still waiting to hear when I will get my furniture. Signed delivery docs 11 days ago and can’t get anyone to tell me when I will get my furniture. Takes days to get anyone to take your call. Damaged my expensive wood flooring in my home on pick up. When I do get someone to answer they say they will get back to me but don’t. Living without my furniture and belongings! Stressed and wondering if I will ever get my stuff! Jacked up the bill when they showed up to pick up my stuff in too small of a truck. Save yourself and don’t use Next Stop movers!!!!

I needed movers on a tight budget, and Next Stop Moving & Storage exceeded my expectations. They were affordable but didn't compromise on quality. Everything was handled carefully, and there were no hidden charges. A fantastic experience.

The absolute worst moving company out there! Wish there is way to give this company 0 stars. PLEASE READ the fine print. These guys have learned how to cover their butts. When you pick a date for delivery, the fine print tells you they have within 7-30 days of the date you chose to deliver your goods. We thought our things would be there close to the date we chose. NOPE! We got it 12 days from the date we chose.

Moving over the weekend can be chaotic, but Next Stop Moving & Storage kept everything organized and efficient. Their team was friendly, fast, and incredibly careful with my belongings. Couldn't ask better service.

Next Stop Moving & Storage made my long-distance move effortless. They arrived with all necessary equipment and carefully packed everything. They updated me throughout the transport process, and everything arrived on time. The team placed all my furniture in the correct spots, making unpacking so much easier.

I had a wonderful experience with Next Stop Moving & Storage. The movers showed up on time, packed everything carefully, and ensured all my items arrived safely. They worked efficiently and kept me informed throughout the move. No surprises, no stress-just great service.

Fantastic moving service! I was relocating to a new apartment, and Next Stop Moving & Storage handling everything flawlessly. They packed my items carefully, used protective blankets for my furniture, and even helped my arrange my new space. Their professionalism made my moving day so much easier.

I had several issues with this moving company, but they offered a small settlement after a very long waiting period. It can be hard to reach them. If you’re considering them, be sure to document everything and understand their policies. It’s cheap but it isn’t worth it.

I recently moved into a high-rise apartment, and I was concerned about the logistics of getting everything up to my unit. Next Stop Moving & Storage was incredibly well-organized and coordinated with my building’s management to make sure everything went smoothly. They took extra care protecting the floors, walls, and elevator, and they handled my furniture as if it was their own. They even helped assemble some of my furniture, which I truly appreciated. This was by far the most hassle-free move I’ve ever had!

I was moving out of a high-rise building, and they handled the logistics perfectly. They coordinated with my building's management, protected the floors, and worked efficiently. A great experience. Recommended!!

First, I’ve never moved to another state before. However, your employees today provided excellent service in handling my belongings. They were very respectful of me and my property. In less than an hour my belongings were moved to the truck, some furniture items were covered and taped, and my big screen TV was covered, wrapped, boxed and loaded. Anya is excellent coordinator as well, keeping in touch with me and is very thorough in this moving journey. She is very patient and I am glad to know she will continue to coordinate my move to Virginia.

I had some oversized furniture, including a huge sectional and a king -size bed, and the movers handled everything effortlessly. They disassembled and reassembled everything perfectly. Amazing service!

I really liked the people who came and picked up my items in Portland. They were lovely and considerate. But my daughter who received the stuff in San Pedro, California, said the head of the crew was not very nice. I was not there when it was delivered, but my daughter said the assistants were great, but the boss wasn't. I rate my experience a 5 but my daughter's was probably a 1.

I loved their reusable moving crates! They were sturdy, easy to use, and reduced waste. The movers were professional, friendly, and worked quickly. I couldn't be happier. I recommend them for all friends.

I was on a tight budget, but Next stop Moving & Storage delivered excellent service without hidden fees. They handled everything professionally and quickly. Amazing value for the price. I recommend them.

I needed movers within my budget, and Next Stop Moving & Storage provided exceptional service. They handled my belongings with care and completed the move quickly. Great value for the price. Highly recommended!

Moving from Illinois to Kansas was a big job, but Next Stop Moving & Storage made it look easy. They kept me updated during the journey, and all my belongings arrived safely. I'm very impressed. Thank you!

I was nervous about moving my collection of vintage glassware, but they took extra care in packing and handling each item. Everything arrived intact, and I couldn't be happier with their attention to detail.

I have several antique pieces, and the movers took extra care to ensure nothing was damaged. They used high-quality packing materials and treated each item with respect. I'll definitely hire them again.

Relocating form Illinois to Pennsylvania seemed daunting, but Next Stop Moving & Storage made it a breeze. They provided updates throughout the journey, and everything arrived safely and on time. I couldn't be happier with their service.

Relocating from Chicago to Delaware was daunting, but they made it so easy. Their communication was excellent, and my belongings arrived safely and on schedule. I couldn't be happier. Thank you so much!

I loved that they offered reusable crates instead of cardboard boxes. It made packing so much easier and saved me from dealing with waste. Their eco-friendly approach was a big reason I chose them, and I'm so glad I did!

Helping my grandmother downsize to a smaller home was emotional, but Next Stop Moving & Storage made the process so much easier. They worked patiently, packed everything with care, and made her feel at ease. Thank you for your amazing service!

Moving from Texas to New Jersey was a big job, but Next Stop Moving & Storage handled it perfectly. They packed everything securely, provided updates throughout the trip, and delivered on time. Their professionalism and attention to detail were truly impressive!

My Parents' move into their retirement community was handled beautifully by Next Stop Moving & Storage. Their team was kind, professional, and very respectful of their belongings. Thank you for making this transition easier!

I chose Next Stop Moving & Storage because of their eco-friendly options, and I’m so glad I did. The reusable crates made packing easy, and the team was fantastic throughout the process. Highly recommend!

Customer service seemed really good up front and were attentive, and the price was good so we chose Next Stop Moving. We were moving across the US. The coordinator was good but the movers did not bring a big enough truck, so we had a lot of things that had to be left behind. And after our move, they broke some stuff and didn’t reassemble anything, and it was part of our contract. So we’ve had to assemble all of our stuff. It was not the greatest experience. We need to reach out to them today to talk about reimbursement.

My experience with Next Stop Moving was really bad. I went with them because the salesperson, Allen, was good. Even at the end, when the experience turned very sour, he was still the positive interaction that I had.

I called Next Stop Moving & Storage at the last minute, and they fit me into their schedule. The movers were friendly, and professional, and got everything done quickly. Truly grateful for their help!