Next Stop Moving & Storage Reviews

4,881,224reviews on ConsumerAffairs are verified
  • We require contact information to ensure our reviewers are real.
  • Our moderators read all reviews to verify quality and helpfulness.
  • We use intelligent software that helps us maintain the integrity of reviews.
+1 more
Author picture
Edited by: Chloe Cochran

About Next Stop Moving & Storage

Next Stop Moving & Storage is a residential and business moving company. The company specializes in long-distance and interstate moves. Additional services include packing, unpacking, furniture disassembly, furniture assembly and storage solutions. Free estimates are available online, and virtual in-home walk-throughs are available after estimates. Next Stop Moving & Storage is fully licensed and insured.

Pros
  • Licensed and insured
  • Nationwide
  • Free Estimates
Cons
  • Scheduling constraints

Next Stop Moving & Storage Reviews

Filter by Rating

  • (42)
  • (3)
  • (8)
  • (10)
  • (22)

Popular Mentions

    How do I know I can trust these reviews about Next Stop Moving & Storage?
    • 4,881,224 reviews on ConsumerAffairs are verified.
    • We require contact information to ensure our reviewers are real.
    • We use intelligent software that helps us maintain the integrity of reviews.
    • Our moderators read all reviews to verify quality and helpfulness.
    Recent
    • Recent
    • Oldest
    • Most helpful

    A link has directed you to this review. Its location on this page may change next time you visit.

    How do I know I can trust these reviews about Next Stop Moving & Storage?
    • 4,881,224 reviews on ConsumerAffairs are verified.
    • We require contact information to ensure our reviewers are real.
    • We use intelligent software that helps us maintain the integrity of reviews.
    • Our moderators read all reviews to verify quality and helpfulness.
    Page 2 Reviews 10 - 40
    Customer ServicePriceMoversPunctuality & SpeedDamageBilling

    Reviewed April 1, 2025

    Horrible experience! Still waiting to hear when I will get my furniture. Signed delivery docs 11 days ago and can’t get anyone to tell me when I will get my furniture. Takes days to get anyone to take your call. Damaged my expensive wood flooring in my home on pick up. When I do get someone to answer they say they will get back to me but don’t. Living without my furniture and belongings! Stressed and wondering if I will ever get my stuff! Jacked up the bill when they showed up to pick up my stuff in too small of a truck. Save yourself and don’t use Next Stop movers!!!!

    Thanks for your vote!
    PriceMoversStaff

    Reviewed March 28, 2025

    I needed movers on a tight budget, and Next Stop Moving & Storage exceeded my expectations. They were affordable but didn't compromise on quality. Everything was handled carefully, and there were no hidden charges. A fantastic experience.

    Thanks for your vote!
    Customer ServiceCoverageTechSales & MarketingMoversDamageRefunds & PayoutsMaintenancePackingStaff

    Reviewed March 26, 2025

    The absolute worst moving company out there! Wish there is way to give this company 0 stars. PLEASE READ the fine print. These guys have learned how to cover their butts. When you pick a date for delivery, the fine print tells you they have within 7-30 days of the date you chose to deliver your goods. We thought our things would be there close to the date we chose. NOPE! We got it 12 days from the date we chose.

    The virtual meeting to review your move is not great. They sent too small of a truck to move our items and then proceeded to tell us that it was not going to all fit. We basically had to figure that out on our own (this is after the truck was loaded). So we ended up giving things away to Goodwill that we had not thought we would have to consider. We were paying them to move ALL our stuff right? But if you check the fine print once again, it states they have the right to decide what goes on the truck and what does not make it.

    Did they deliver our household to our next state? Yes. I will give them that. Do not pay them or sign for the delivery of your goods until the job is finished! They damaged our goods, damaged our home we moved out of, as well as our new house and did not reassemble any furniture nor place it where we needed it to be. There was lots of trash left behind for us to clean up. I had to fix walls. I needed to take two extra days off from work to get our bedrooms, dining room reassembled as well as figure out where they just stuck boxes (and those were clearly marked to make it easier for them to place).

    After multiple voicemails and threatening emails with photos of the issues, they finally responded that they would look into everything and get back to us within 72 hours... Never heard from them again. Next Step has made sure that we know they care absolutely nothing about us. We then filed a complaint with Wells Fargo trying to get some of our money back but Next Step definitely has been through this before and has generalized items on the contract enough to make it seem like they have done enough to warrant getting paid.

    READ the FINE PRINT! Or better yet, just go with a more reputable company. We were drawn in by what seemed to be caring sales people that work for a good moving company only to then realize we were stuck with a crappy one. We have used movers 3 times in the last 6 years for relocating for my job. We knew what to expect but didn't think it could be this bad. Please rethink using this company.

    Thanks for your vote!
    MoversPunctuality & SpeedDamageStaff

    Reviewed March 25, 2025

    Moving over the weekend can be chaotic, but Next Stop Moving & Storage kept everything organized and efficient. Their team was friendly, fast, and incredibly careful with my belongings. Couldn't ask better service.

    Thanks for your vote!
    MoversPackingStaffTransparency

    Reviewed March 24, 2025

    Next Stop Moving & Storage made my long-distance move effortless. They arrived with all necessary equipment and carefully packed everything. They updated me throughout the transport process, and everything arrived on time. The team placed all my furniture in the correct spots, making unpacking so much easier.

    Thanks for your vote!
    MoversPacking

    Reviewed March 10, 2025

    I had a wonderful experience with Next Stop Moving & Storage. The movers showed up on time, packed everything carefully, and ensured all my items arrived safely. They worked efficiently and kept me informed throughout the move. No surprises, no stress-just great service.

    Thanks for your vote!
    PackingStaff

    Reviewed Feb. 25, 2025

    Fantastic moving service! I was relocating to a new apartment, and Next Stop Moving & Storage handling everything flawlessly. They packed my items carefully, used protective blankets for my furniture, and even helped my arrange my new space. Their professionalism made my moving day so much easier.

    Thanks for your vote!
    PricePunctuality & SpeedStaff

    Reviewed Feb. 25, 2025

    I had several issues with this moving company, but they offered a small settlement after a very long waiting period. It can be hard to reach them. If you’re considering them, be sure to document everything and understand their policies. It’s cheap but it isn’t worth it.

    Thanks for your vote!
    Staff

    Reviewed Feb. 19, 2025

    I recently moved into a high-rise apartment, and I was concerned about the logistics of getting everything up to my unit. Next Stop Moving & Storage was incredibly well-organized and coordinated with my building’s management to make sure everything went smoothly. They took extra care protecting the floors, walls, and elevator, and they handled my furniture as if it was their own. They even helped assemble some of my furniture, which I truly appreciated. This was by far the most hassle-free move I’ve ever had!

    Thanks for your vote!

    Reviewed Feb. 18, 2025

    I was moving out of a high-rise building, and they handled the logistics perfectly. They coordinated with my building's management, protected the floors, and worked efficiently. A great experience. Recommended!!

    Thanks for your vote!
    Verified purchase
    CoverageMoversPackingStaff

    Reviewed Feb. 6, 2025

    First, I’ve never moved to another state before. However, your employees today provided excellent service in handling my belongings. They were very respectful of me and my property. In less than an hour my belongings were moved to the truck, some furniture items were covered and taped, and my big screen TV was covered, wrapped, boxed and loaded. Anya is excellent coordinator as well, keeping in touch with me and is very thorough in this moving journey. She is very patient and I am glad to know she will continue to coordinate my move to Virginia.

    Thanks for your vote!
    MoversStaff

    Reviewed Feb. 6, 2025

    I had some oversized furniture, including a huge sectional and a king -size bed, and the movers handled everything effortlessly. They disassembled and reassembled everything perfectly. Amazing service!

    Thanks for your vote!
    Verified purchase
    MoversStaff

    Reviewed Feb. 4, 2025

    I really liked the people who came and picked up my items in Portland. They were lovely and considerate. But my daughter who received the stuff in San Pedro, California, said the head of the crew was not very nice. I was not there when it was delivered, but my daughter said the assistants were great, but the boss wasn't. I rate my experience a 5 but my daughter's was probably a 1.

    Thanks for your vote!
    MoversPunctuality & SpeedStaffEase of Use

    Reviewed Jan. 28, 2025

    I loved their reusable moving crates! They were sturdy, easy to use, and reduced waste. The movers were professional, friendly, and worked quickly. I couldn't be happier. I recommend them for all friends.

    Thanks for your vote!
    PriceQuote AccuracyPunctuality & SpeedStaffRatesHonesty & Transparency

    Reviewed Jan. 27, 2025

    I was on a tight budget, but Next stop Moving & Storage delivered excellent service without hidden fees. They handled everything professionally and quickly. Amazing value for the price. I recommend them.

    Thanks for your vote!
    PriceMoversQuote AccuracyPunctuality & SpeedPackingStaffRatesValue

    Reviewed Jan. 24, 2025

    I needed movers within my budget, and Next Stop Moving & Storage provided exceptional service. They handled my belongings with care and completed the move quickly. Great value for the price. Highly recommended!

    Thanks for your vote!
    TransparencyCommunication

    Reviewed Jan. 22, 2025

    Moving from Illinois to Kansas was a big job, but Next Stop Moving & Storage made it look easy. They kept me updated during the journey, and all my belongings arrived safely. I'm very impressed. Thank you!

    Thanks for your vote!
    PackingStaff

    Reviewed Jan. 20, 2025

    I was nervous about moving my collection of vintage glassware, but they took extra care in packing and handling each item. Everything arrived intact, and I couldn't be happier with their attention to detail.

    Thanks for your vote!
    MoversDamagePackingStaff

    Reviewed Jan. 15, 2025

    I have several antique pieces, and the movers took extra care to ensure nothing was damaged. They used high-quality packing materials and treated each item with respect. I'll definitely hire them again.

    Thanks for your vote!
    Transparency

    Reviewed Jan. 13, 2025

    Relocating form Illinois to Pennsylvania seemed daunting, but Next Stop Moving & Storage made it a breeze. They provided updates throughout the journey, and everything arrived safely and on time. I couldn't be happier with their service.

    Thanks for your vote!
    Customer ServicePunctuality & SpeedStaffTimeliness

    Reviewed Jan. 9, 2025

    Relocating from Chicago to Delaware was daunting, but they made it so easy. Their communication was excellent, and my belongings arrived safely and on schedule. I couldn't be happier. Thank you so much!

    Thanks for your vote!
    MoversPackingStaff

    Reviewed Jan. 8, 2025

    I loved that they offered reusable crates instead of cardboard boxes. It made packing so much easier and saved me from dealing with waste. Their eco-friendly approach was a big reason I chose them, and I'm so glad I did!

    Thanks for your vote!
    PackingStaff

    Reviewed Jan. 6, 2025

    Helping my grandmother downsize to a smaller home was emotional, but Next Stop Moving & Storage made the process so much easier. They worked patiently, packed everything with care, and made her feel at ease. Thank you for your amazing service!

    Thanks for your vote!
    PackingStaffTransparency

    Reviewed Jan. 3, 2025

    Moving from Texas to New Jersey was a big job, but Next Stop Moving & Storage handled it perfectly. They packed everything securely, provided updates throughout the trip, and delivered on time. Their professionalism and attention to detail were truly impressive!

    Thanks for your vote!
    MoversStaff

    Reviewed Jan. 2, 2025

    My Parents' move into their retirement community was handled beautifully by Next Stop Moving & Storage. Their team was kind, professional, and very respectful of their belongings. Thank you for making this transition easier!

    Thanks for your vote!
    MoversPackingStaff

    Reviewed Dec. 30, 2024

    I chose Next Stop Moving & Storage because of their eco-friendly options, and I’m so glad I did. The reusable crates made packing easy, and the team was fantastic throughout the process. Highly recommend!

    Thanks for your vote!
    Verified purchase
    Customer ServicePriceMoversQuote AccuracyDamageRates

    Reviewed Dec. 28, 2024

    Customer service seemed really good up front and were attentive, and the price was good so we chose Next Stop Moving. We were moving across the US. The coordinator was good but the movers did not bring a big enough truck, so we had a lot of things that had to be left behind. And after our move, they broke some stuff and didn’t reassemble anything, and it was part of our contract. So we’ve had to assemble all of our stuff. It was not the greatest experience. We need to reach out to them today to talk about reimbursement.

    Thanks for your vote!
    Verified purchase
    Customer ServiceSales & MarketingMoversStaffTransparency

    Reviewed Dec. 28, 2024

    My experience with Next Stop Moving was really bad. I went with them because the salesperson, Allen, was good. Even at the end, when the experience turned very sour, he was still the positive interaction that I had.

    I moved from Nebraska to Texas. The requirement was for my stuff to arrive between the 22nd to the 25th of November. That was what we discussed with Allen. And then I was gonna move on the 20th and then Allen told me ""Listen, it takes about 7 to 10 days. Dont do that. Can you move early?""

    So, I moved earlier and got my stuff out on the 14th of November so that it could arrive between the 22nd and the 25th based on what Allen told me. He understood that if I wanted my stuff before the 25th, if it leaves on the 20th, I wont get it on the 25th. He did tell me about a fixed date option that had a fee, but I wasn't going to be able to afford that so I moved my date earlier.

    I stayed at a friends place for a few days then moved into the house. By the 25th, nobody contacted me nor I could reach out to anybody. I kept calling Next Moving five times a day. Nobody picked up for about 10 days. I was in a new home with a nine-month-old, with a mattress on the floor for 10 days. It wasn't until December 7th that my stuff finally arrived. So, overall, it was a nightmare. I will not recommend Next Moving. Luckily, nothing broke except for the TV mount. There was one delivery person and he worked from 11:30AM to 8:30PM alone. Nobody else came, and two guys were supposed to come. I would rate it lower than 1 star.

    Thanks for your vote!
    Customer ServiceMoversPunctuality & SpeedStaff

    Reviewed Dec. 25, 2024

    I called Next Stop Moving & Storage at the last minute, and they fit me into their schedule. The movers were friendly, and professional, and got everything done quickly. Truly grateful for their help!

    Thanks for your vote!
    Next Stop Moving & Storage
    Response from Next Stop Moving & Storage

    Thank you for your warm words. We are always ready to help people move their items stress free and professional

    Customer ServiceMoversDamageStaff

    Reviewed Dec. 20, 2024

    Outstanding service! I used Next Stop Moving & Storage six years ago and was thrilled to use them again for my recent move to a larger space. Adam was communicative and helpful throughout, and the team was friendly, efficient, and careful. Highly recommend and will definitely call them for future moves!

    Thanks for your vote!
    Next Stop Moving & Storage
    Response from Next Stop Moving & Storage

    Thank you so much for your wonderful review! We are delighted to hear about your positive experience with us both six years ago and again recently. Adam and the team are very appreciative of your kind words, and we are glad we could make your move smooth and stress-free. We look forward to helping you with any future moves. Wishing you all the best in your new space!

    Loading more reviews...

    Next Stop Moving & Storage Company Information

    Company Name:
    Next Stop Moving & Storage
    Company Type:
    Private
    Year Founded:
    2018
    Formerly Named:
    Next Stop Moving & Storage
    Address:
    305 N. Main Unit #210
    City:
    Taylor
    State/Province:
    TX
    Postal Code:
    76574
    Country:
    United States
    Website:
    nextstopmoving.com