
National Relo Movers Reviews
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About National Relo Movers
National Relo Movers offers professional moving and packing services for local, long-distance and international moves. Customers can request full-service packing or opt for loading and unloading services only. The company operates nationwide and has offices in New York, Chicago, Los Angeles and Dallas.
Visit nationalrelomovers.com- Local and long-distance moves
- Commercial and residential moves
- Packing and storage solutions
- Shipment tracking
- Some missing information on website
National Relo Movers Reviews
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Reviewed Nov. 8, 2025
Amazing experience! The team reached right on time, handled all my belongings with great care, and completed everything efficiently. Their friendly and professional approach made the whole process smooth and worry-free.
Reviewed Nov. 7, 2025
From packing to unloading, everything went perfectly. The team stayed organized, polite, and efficient the whole way through. My items arrived safely and exactly on time. Highly recommend National Relo Movers!
Reviewed Nov. 5, 2025
From the first phone call to the final delivery, National Relo Movers exceeded my expectations. The crew was professional, efficient, and friendly. They packed my furniture securely and made sure nothing was damaged in transit. Moving can be stressful, but they made it simple and worry-free. Great service all around!
Reviewed Nov. 5, 2025
I had an amazing experience with National Relo Movers! The team was punctual, polite, and handled all my belongings with great care. They kept me updated throughout the move and made a stressful day go smoothly. Everything arrived on time and in perfect condition. I’d absolutely recommend them to anyone planning a move!
Reviewed Oct. 24, 2025
Matt and the team at National Relo Movers were incredible! My long-distance move from Ohio to Florida went off without a hitch. The customer service was top-notch, pricing was transparent and affordable, and everyone I spoke with was so kind and professional. If you need a trustworthy, efficient moving company, I highly recommend National Relo Movers!
Reviewed Oct. 9, 2025
DO NOT SIGN UP TO WORK WITH THIS COMPANY! They do not do the work themselves, but contract with others to actually do the packing, loading, moving, and unloading. Their initial estimate was really low, so that interested us. In actuality, they never did a personal or video estimate of our belongings prior to taking a $4000+ non-refundable deposit. The final cost was 2 1/2 x their initial estimate. ($38,000+) We were inexperienced and definitely should have chosen a more reputable moving company for that same price.
The company they contracted with to do our actual move, NEW STATE TRANSPORT, was frustratingly inept. The packers/loaders arrived with a truck half the size needed. The boxes of our belongings were not labeled by room. Contents were seemingly randomly dumped into boxes. Wardrobe boxes filled with clothing, pictures, bins, bathroom items dumped on top of each other. Lamps were unwrapped broken and bent. Picture frames unwrapped and broken. File folders upside down. Support brackets from file drawers and shelf brackets missing. Multiple cords separated from their equipment and are yet to be found after six weeks of unpacking. Several items have not been found, but because box/item numbers were illegible on my page of the NCR bill of lading, there was no way to identify what was unloaded and what number box is still missing.
We were advised to take a photo of broken items to file a damage claim later. When I've tried to file the damage claim, they only accept items that have TWO photos showing the damage. The leader of the unloading crew, Alex, was competent but of brusque demeanor. They were disinclined to finish the job, just putting furniture/boxes in the garage or on the porch. When directed where to take the items, there was grumbling. My only complement is that the initial packing/loading crew worked extremely hard and their leader, Emir, was pleasant and helpful.
Reviewed Aug. 22, 2025
We have had a lot of trouble with this company; they were not on time to pick up and deliver, and many items were damaged. It took a long time to load the trucks due to a lack of assistance. We will not recommend them to anybody. Also, really expensive.
Reviewed Aug. 8, 2025
The moving crew was exceptional. They arrived on time and were both professional and efficient. They handled all of my belongings with great care, meticulously wrapping and securing everything for the long journey. Everything arrived in perfect condition, which is a huge relief for a cross-country move. The crew was also friendly and respectful, making a stressful day much more manageable. I highly recommend National Relo Movers, especially if you have the pleasure of working with Angie
Reviewed July 1, 2025
Long story short - don't trust National Relomovers. They lied to us, misrepresented their business and were incredibly rude. Initially, I talked with Brendan. My daughter was moving from Michigan to Georgia. I was quoted a "discounted price" of $1599 due to a cancellation and I was also told that there would be no extra charges for load size etc. Brendan was really pushing the "deal" telling me that they really needed to fill the spot so they would have business on that weekend. I specifically asked him if he was a broker or a moving company. He said they were NOT a broker. Pick-up date was set as was drop off date - June 11 and 14 respectively.
My daughter talked with Brendan and so did her boyfriend's father, Jay, and we were all told the same thing. Contract was sent stating the same. Jay paid half of the moving fee on his credit card. The truck showed up on June 11. It was a Ryder rental truck with a poster board taped to the doors that had a business name and info printed on it. It was Best Quality Movers. So Relomovers are in fact a broker. They loaded their stuff and left. My daughter left for Georgia on June 13 and on the way there, she received a call from the movers and they told her the ETA was 10-14 days. She tried to tell them what our agreement was and they said that they would call her back in 20 minutes. After 4 hours, they had not. And so it began.
I tried calling the business, multiple numbers and got messages like "the cellular customer your are trying to reach..." and press this and press that to no avail. I could not get a hold of anyone. My daughter had an AirTag with her stuff in the truck and she told me that the truck was in Chicago. I was at work so it was difficult to make calls but on my way home, I finally got a hold of a customer service person. I inquired and was told that the ETA was 10-14 days. I told him that this was unacceptable as we were told something different and both my daughter and her boyfriend began jobs on that Monday and they needed their bed and clothes, etc. The rep on the line just kept repeating the ETA and eventually told me that an email was sent indicating the ETA.
I checked my email and did receive an email on the 11th at 6:25 pm after the truck had picked up their stuff. It was not a specific email for their trip, rather a flyer-like email that listed ETAs for various moving situations. This info would have been nice to have from the start, but we were lied to. I was very frustrated with them as they did not offer any valid explanation and dismissed the fact that we were lied to in a very cavalier manner. I advised them that I would be writing reviews and notifying the BBB of their poor business practices. To that, the rep suddenly said that he would call me back with a more specific ETA. He called back and immediately told me that they refunded the payment Jay made and he demanded that I send a wire transfer or certified check to them asap.
I was dumbfounded and asked him why in the world would he refund a payment only to ask for it again in another form. And why a wire transfer or certified check. That seemed a bit suspicious. He repeated his demand for a wire transfer or certified check, never gave an amount nor explained. He just demanded this of me and then said "Bye" in very sassy manner (for lack of better descriptive work) and hung up on me.
Ultimately, after many phone calls and talking in circles to the rep, the rep agreed to recharge Jay's credit card and told us that the ETA is still 10-14 days and that it will cost extra because the kids' belongings took up a little extra space than expected. We advised him of Brendan's assurance that we would not have to pay extra and the rep dismissed us and told us that they would expect cash at drop off for the balance. Our kids would not have that kind of cash. The truck showed up on the 6/21. The kids had to purchase air mattresses and pillows and some pots and pans, etc to get by before their stuff arrived. Movers accepted CC for balance. Not sure why all the chest pounding about cash & wire transfers.
Reviewed June 29, 2025
If I could negative stars I would. They came, saw everything that we wanted moved before the moving day, gave a quote and promised a morning window. The movers didn’t show up until late afternoon, and doubled the price on the spot. Customer service threatened to withhold the deposit and leave us in a lurch, with no other options. We’re also promised their employees were the movers (they were a third party), and the truck would be going to California, when come to find out it was all going to be unloaded at a warehouse and then shipped in a different container. DO NOT BELIEVE THIS PEOPLE OR THEIR SALESMAN BRENDAN!!
Reviewed June 1, 2025
Warning: Misleading Business Practices – Do Not Use This Company. This company falsely advertises itself as a family-owned, veteran-operated moving company and claims not to be a broker. These claims are completely misleading. In reality, they are brokers who subcontract your move to third parties and are not the ones who will handle your belongings. The movers who arrived were not professionals. They showed up in a rented U-Haul truck, not a company-branded moving vehicle, and were accompanied by individuals who appeared untrained and unprofessional. Some of them had poor hygiene and handled our belongings carelessly, throwing items into the truck without regard for damage.
This company does not support you from start to finish as promised. Instead, they disappear once they’ve collected your payment. They overcharge, mislead, and in some cases, hold your belongings hostage to demand more money. Avoid this company at all costs. Their practices are deceptive and predatory. Protect yourself and your property— Choose a reputable, transparent moving service.
Reviewed May 22, 2025
This is an absolute ridiculous company. They do not mention that they contract out for movers. Nikki (employee) never told me it was a rough estimate on the cost. So instead of paying $1600 after all said and done it cost me $2600. When you need information or have more questions you can not contact anybody.
Reviewed May 20, 2025
We contracted their services for a planned move. Our clients had a heart complication and required surgery and had to cancel the move. This company refused to give back any of the deposit. Very shady and terrible business practice.
Reviewed Oct. 21, 2024
I recently completed my move with National Relo Movers, and I can confidently say this was the best moving experience I’ve ever had. Having moved several times in the past, I’ve encountered many moving companies, but this was my first time using National Relo Movers—and they exceeded all my expectations. From the very beginning, their professionalism and attention to detail stood out. National Relo Movers is a family-owned, family-oriented business, and it shows in the way they operate. They took the time to understand my family’s specific needs and worked around our schedule, making the whole process far less stressful than I anticipated. I always felt that they truly cared about our situation, and their communication was top-notch throughout the entire move.
A special thank you goes to my move coordinator, also named Richard, who was absolutely fantastic! Richard was patient, knowledgeable, and extremely responsive—he kept me informed at every stage, answering all of my questions and addressing my concerns with care. His guidance ensured that everything went off without a hitch. One of the best aspects of the service was their straight delivery option, which was a lifesaver for me. I was starting a new job and couldn’t afford any delays, so knowing my items would be delivered promptly and directly to my new home gave me great peace of mind. The movers themselves were professional, efficient, and careful with all of my belongings.
Overall, I can’t recommend National Relo Movers highly enough. If you’re looking for a moving company that combines excellent service with genuine family values, they’re the perfect choice. This experience has left me with complete trust in their ability to make any move—big or small—seamless and stress-free. Thank you again, National Relo Movers, and to Richard, my coordinator, for making what could have been a challenging move into a smooth and successful transition.

Reviewed Sept. 28, 2024
I recently used National Relo Movers, and I couldn't be more pleased with their service. From start to finish, the entire process was smooth and stress-free. The team arrived on time, worked efficiently, and handled all my belongings with the utmost care. They took extra precautions to protect my furniture and frágiles! The movers were professional, friendly, and went above and beyond to ensure everything was placed exactly where I wanted it in my new home. They even helped me with last-minute packing I hadn't finished, which was a lifesaver! Their rates were fair and transparent, with no hidden fees, which I really appreciated. I highly recommend National Relo Movers to anyone looking for a trustworthy, reliable moving service. They made what could have been a stressful day into a breeze, and I’ll definitely be using them again for any future moves. Thanks again for the fantastic service!
Reviewed Sept. 24, 2024
I reserved my move from Ohio to Florida. They gave me an initial estimate and on move day is was actually cheaper. The service and attention to every detail was amazing. Would recommend to friends and family. Thank you to the entire team! The movers even took their shoes off at the door.
Reviewed Sept. 10, 2024
I hired National Relo Movers to do my first interstate move and boy am I so glad! The crew that packed me up was very nice and took care of my items like it was their own. The support staff was very helpful as well and never seemed upset with my questions. I was so nervous to use a moving company but they definitely made me feel better!
Thank you so much for taking the time to share your experience with National Relo Movers!
Reviewed Sept. 10, 2024
I am so grateful for National Relo. My family and I had to relocate for a change in job location and we only had a limited amount of time to do it. We initially sought to do it ourselves but realized how cumbersome it would actually be! We found National Relo after a quick online search and from the beginning of our conversations with them things were handled professionally, timely, and most importantly… extremely smooth! All of our items were packed up, transported and arrived safely to our destination. For any moves in the future we will definitely be calling these guys first!! Thank you National Relo!
We’re thrilled to hear that our team was able to make your move smoother and more enjoyable.
Reviewed Sept. 6, 2024
I'm beyond impressed. I move frequently for my job and was able to get serviced promptly and very professionally. They weren't the cheapest but they were less than Hay Flower. Im very surprised my representative financially and items wise hit the nail on the head. I paid the exact amount quoted and I even did a virtual tour so their weren't any surprises
Your kind words truly mean the world to us and serve as a great motivation for everyone here.
National Relo Movers Company Information
- Company Name:
- National Relo Movers
- Address:
- 1200 River Place Blvd.
- City:
- Jacksonville
- State/Province:
- FL
- Postal Code:
- 32207
- Country:
- United States
- Website:
- nationalrelomovers.com
