National Relo Movers Reviews

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Edited by: Matt Zane
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Edited by: Amanda Futrell

About National Relo Movers

National Relo Movers offers professional moving and packing services for local, long-distance and international moves. Customers can request full-service packing or opt for loading and unloading services only. The company operates nationwide and has offices in New York, Chicago, Los Angeles and Dallas.

Pros
  • Local and long-distance moves
  • Commercial and residential moves
  • Packing and storage solutions
  • Shipment tracking
Cons
  • Some missing information on website

National Relo Movers Reviews

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    Page 2 Reviews 10 - 40
    Verified purchase
    Customer ServicePriceMoversQuote AccuracyPackingStaff

    Reviewed Aug. 8, 2025

    Last month, I had a fantastic experience moving from Illinois to Arizona with National Relo Movers. My representative, Angie, was incredibly helpful and made the entire process seamless. She was always available to answer my questions and provided clear communication from the initial quote to the final delivery.

    The moving crew was exceptional. They arrived on time and were both professional and efficient. They handled all of my belongings with great care, meticulously wrapping and securing everything for the long journey. Everything arrived in perfect condition, which is a huge relief for a cross-country move. The crew was also friendly and respectful, making a stressful day much more manageable. I highly recommend National Relo Movers, especially if you have the pleasure of working with Angie

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    Customer ServiceContract & TermsTechSales & MarketingPriceMoversQuote AccuracyRefunds & PayoutsPackingStaffBillingRatesTransparencyHonesty & Transparency

    Reviewed July 1, 2025

    Long story short - don't trust National Relomovers. They lied to us, misrepresented their business and were incredibly rude. Initially, I talked with Brendan. My daughter was moving from Michigan to Georgia. I was quoted a "discounted price" of $1599 due to a cancellation and I was also told that there would be no extra charges for load size etc. Brendan was really pushing the "deal" telling me that they really needed to fill the spot so they would have business on that weekend. I specifically asked him if he was a broker or a moving company. He said they were NOT a broker. Pick-up date was set as was drop off date - June 11 and 14 respectively.

    My daughter talked with Brendan and so did her boyfriend's father, Jay, and we were all told the same thing. Contract was sent stating the same. Jay paid half of the moving fee on his credit card. The truck showed up on June 11. It was a Ryder rental truck with a poster board taped to the doors that had a business name and info printed on it. It was Best Quality Movers. So Relomovers are in fact a broker. They loaded their stuff and left. My daughter left for Georgia on June 13 and on the way there, she received a call from the movers and they told her the ETA was 10-14 days. She tried to tell them what our agreement was and they said that they would call her back in 20 minutes. After 4 hours, they had not. And so it began.

    I tried calling the business, multiple numbers and got messages like "the cellular customer your are trying to reach..." and press this and press that to no avail. I could not get a hold of anyone. My daughter had an AirTag with her stuff in the truck and she told me that the truck was in Chicago. I was at work so it was difficult to make calls but on my way home, I finally got a hold of a customer service person. I inquired and was told that the ETA was 10-14 days. I told him that this was unacceptable as we were told something different and both my daughter and her boyfriend began jobs on that Monday and they needed their bed and clothes, etc. The rep on the line just kept repeating the ETA and eventually told me that an email was sent indicating the ETA.

    I checked my email and did receive an email on the 11th at 6:25 pm after the truck had picked up their stuff. It was not a specific email for their trip, rather a flyer-like email that listed ETAs for various moving situations. This info would have been nice to have from the start, but we were lied to. I was very frustrated with them as they did not offer any valid explanation and dismissed the fact that we were lied to in a very cavalier manner. I advised them that I would be writing reviews and notifying the BBB of their poor business practices. To that, the rep suddenly said that he would call me back with a more specific ETA. He called back and immediately told me that they refunded the payment Jay made and he demanded that I send a wire transfer or certified check to them asap.

    I was dumbfounded and asked him why in the world would he refund a payment only to ask for it again in another form. And why a wire transfer or certified check. That seemed a bit suspicious. He repeated his demand for a wire transfer or certified check, never gave an amount nor explained. He just demanded this of me and then said "Bye" in very sassy manner (for lack of better descriptive work) and hung up on me.

    Ultimately, after many phone calls and talking in circles to the rep, the rep agreed to recharge Jay's credit card and told us that the ETA is still 10-14 days and that it will cost extra because the kids' belongings took up a little extra space than expected. We advised him of Brendan's assurance that we would not have to pay extra and the rep dismissed us and told us that they would expect cash at drop off for the balance. Our kids would not have that kind of cash. The truck showed up on the 6/21. The kids had to purchase air mattresses and pillows and some pots and pans, etc to get by before their stuff arrived. Movers accepted CC for balance. Not sure why all the chest pounding about cash & wire transfers.

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    Customer ServicePriceMoversQuote AccuracyPunctuality & SpeedStaffRates

    Reviewed June 29, 2025

    If I could negative stars I would. They came, saw everything that we wanted moved before the moving day, gave a quote and promised a morning window. The movers didn’t show up until late afternoon, and doubled the price on the spot. Customer service threatened to withhold the deposit and leave us in a lurch, with no other options. We’re also promised their employees were the movers (they were a third party), and the truck would be going to California, when come to find out it was all going to be unloaded at a warehouse and then shipped in a different container. DO NOT BELIEVE THIS PEOPLE OR THEIR SALESMAN BRENDAN!!

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    Sales & MarketingPriceMoversQuote AccuracyDamageStaffBillingTransparencyFollow-ThroughHonesty & Transparency

    Reviewed June 1, 2025

    Warning: Misleading Business Practices – Do Not Use This Company. This company falsely advertises itself as a family-owned, veteran-operated moving company and claims not to be a broker. These claims are completely misleading. In reality, they are brokers who subcontract your move to third parties and are not the ones who will handle your belongings. The movers who arrived were not professionals. They showed up in a rented U-Haul truck, not a company-branded moving vehicle, and were accompanied by individuals who appeared untrained and unprofessional. Some of them had poor hygiene and handled our belongings carelessly, throwing items into the truck without regard for damage.

    This company does not support you from start to finish as promised. Instead, they disappear once they’ve collected your payment. They overcharge, mislead, and in some cases, hold your belongings hostage to demand more money. Avoid this company at all costs. Their practices are deceptive and predatory. Protect yourself and your property— Choose a reputable, transparent moving service.

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    Contract & TermsTechPriceMoversQuote AccuracyStaff

    Reviewed May 22, 2025

    This is an absolute ridiculous company. They do not mention that they contract out for movers. Nikki (employee) never told me it was a rough estimate on the cost. So instead of paying $1600 after all said and done it cost me $2600. When you need information or have more questions you can not contact anybody.

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    Tech

    Reviewed May 20, 2025

    We contracted their services for a planned move. Our clients had a heart complication and required surgery and had to cancel the move. This company refused to give back any of the deposit. Very shady and terrible business practice.

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    Customer ServiceMoversQuote AccuracyPunctuality & SpeedDamagePackingStaff

    Reviewed Oct. 21, 2024

    I recently completed my move with National Relo Movers, and I can confidently say this was the best moving experience I’ve ever had. Having moved several times in the past, I’ve encountered many moving companies, but this was my first time using National Relo Movers—and they exceeded all my expectations. From the very beginning, their professionalism and attention to detail stood out. National Relo Movers is a family-owned, family-oriented business, and it shows in the way they operate. They took the time to understand my family’s specific needs and worked around our schedule, making the whole process far less stressful than I anticipated. I always felt that they truly cared about our situation, and their communication was top-notch throughout the entire move.

    A special thank you goes to my move coordinator, also named Richard, who was absolutely fantastic! Richard was patient, knowledgeable, and extremely responsive—he kept me informed at every stage, answering all of my questions and addressing my concerns with care. His guidance ensured that everything went off without a hitch. One of the best aspects of the service was their straight delivery option, which was a lifesaver for me. I was starting a new job and couldn’t afford any delays, so knowing my items would be delivered promptly and directly to my new home gave me great peace of mind. The movers themselves were professional, efficient, and careful with all of my belongings.

    Overall, I can’t recommend National Relo Movers highly enough. If you’re looking for a moving company that combines excellent service with genuine family values, they’re the perfect choice. This experience has left me with complete trust in their ability to make any move—big or small—seamless and stress-free. Thank you again, National Relo Movers, and to Richard, my coordinator, for making what could have been a challenging move into a smooth and successful transition.

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    MoversPackingStaffRatesTransparencyHonesty & Transparency

    Reviewed Sept. 28, 2024

    I recently used National Relo Movers, and I couldn't be more pleased with their service. From start to finish, the entire process was smooth and stress-free. The team arrived on time, worked efficiently, and handled all my belongings with the utmost care. They took extra precautions to protect my furniture and frágiles! The movers were professional, friendly, and went above and beyond to ensure everything was placed exactly where I wanted it in my new home. They even helped me with last-minute packing I hadn't finished, which was a lifesaver! Their rates were fair and transparent, with no hidden fees, which I really appreciated. I highly recommend National Relo Movers to anyone looking for a trustworthy, reliable moving service. They made what could have been a stressful day into a breeze, and I’ll definitely be using them again for any future moves. Thanks again for the fantastic service!

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    Verified purchase
    PriceMoversQuote AccuracyStaff

    Reviewed Sept. 24, 2024

    I reserved my move from Ohio to Florida. They gave me an initial estimate and on move day is was actually cheaper. The service and attention to every detail was amazing. Would recommend to friends and family. Thank you to the entire team! The movers even took their shoes off at the door.

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    Verified purchase
    MoversPackingStaff

    Reviewed Sept. 10, 2024

    I hired National Relo Movers to do my first interstate move and boy am I so glad! The crew that packed me up was very nice and took care of my items like it was their own. The support staff was very helpful as well and never seemed upset with my questions. I was so nervous to use a moving company but they definitely made me feel better!

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    National Relo Movers
    Response from National Relo Movers

    Thank you so much for taking the time to share your experience with National Relo Movers!

    Verified purchase
    Customer ServiceMoversPunctuality & SpeedPacking

    Reviewed Sept. 10, 2024

    I am so grateful for National Relo. My family and I had to relocate for a change in job location and we only had a limited amount of time to do it. We initially sought to do it ourselves but realized how cumbersome it would actually be! We found National Relo after a quick online search and from the beginning of our conversations with them things were handled professionally, timely, and most importantly… extremely smooth! All of our items were packed up, transported and arrived safely to our destination. For any moves in the future we will definitely be calling these guys first!! Thank you National Relo!

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    National Relo Movers
    Response from National Relo Movers

    We’re thrilled to hear that our team was able to make your move smoother and more enjoyable.

    Verified purchase
    PriceQuote AccuracyPunctuality & SpeedStaff

    Reviewed Sept. 6, 2024

    I'm beyond impressed. I move frequently for my job and was able to get serviced promptly and very professionally. They weren't the cheapest but they were less than Hay Flower. Im very surprised my representative financially and items wise hit the nail on the head. I paid the exact amount quoted and I even did a virtual tour so their weren't any surprises

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    National Relo Movers
    Response from National Relo Movers

    Your kind words truly mean the world to us and serve as a great motivation for everyone here.

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    National Relo Movers Company Information

    Company Name:
    National Relo Movers
    Address:
    1200 River Place Blvd.
    City:
    Jacksonville
    State/Province:
    FL
    Postal Code:
    32207
    Country:
    United States
    Website:
    nationalrelomovers.com