Mayflower International Moving Reviews

4,903,277reviews on ConsumerAffairs are verified
  • We require contact information to ensure our reviewers are real.
  • Our moderators read all reviews to verify quality and helpfulness.
  • We use intelligent software that helps us maintain the integrity of reviews.

About Mayflower International Moving

Pros
  • Fair and reasonable pricing
  • Reliable and punctual service
Cons
  • Significant damage to belongings
  • Delayed reimbursement for damages

Mayflower International Moving Reviews

Filter by Rating

  • (5)
  • (2)
  • (23)

Popular Mentions

    How do I know I can trust these reviews about Mayflower International Moving?
    • 4,903,277 reviews on ConsumerAffairs are verified.
    • We require contact information to ensure our reviewers are real.
    • We use intelligent software that helps us maintain the integrity of reviews.
    • Our moderators read all reviews to verify quality and helpfulness.
    Recent
    • Recent
    • Oldest
    • Most helpful

    A link has directed you to this review. Its location on this page may change next time you visit.

    How do I know I can trust these reviews about Mayflower International Moving?
    • 4,903,277 reviews on ConsumerAffairs are verified.
    • We require contact information to ensure our reviewers are real.
    • We use intelligent software that helps us maintain the integrity of reviews.
    • Our moderators read all reviews to verify quality and helpfulness.
    Page 2 Reviews 20 - 50
    PriceMoversQuote AccuracyPunctuality & SpeedPacking

    Reviewed Aug. 23, 2016

    Movers were well trained for packing and loading personal items. All items, including furniture, were well wrapped and/or padded for transportation. Movers worked quickly and efficiently. The costs associated with this move were reasonable and competitive. The final cost was very close to the estimate that was quoted. This company made certain everything was covered when the quote was issued. Although I did not have need to use the claims service of this company, I feel confident it would be held to the same standard as their other services. The movers were exactly on time and ready to begin. Their organization was impressive and efficient. Delivery to my destination was within the time range quoted.

    Thanks for your vote!
    MoversDamagePacking

    Reviewed Aug. 19, 2016

    Packed, moved to Sicily, unpacked, & placed in proper rooms. Removed all packing material & left house in ready to use condition. One could not wish for a better move or more professional workers. We had no complaints for the move, either on pick-up or delivery. It just is important to know what to expect when you arrive at new place of residence. We experienced no damage during the move, so therefore didn't have to place a claim in conjunction with the move. We were told what the procedures would be if a claim was necessary, but, in our case, none was required. We were given a date for pick up, number of days furniture was expected to be in transit, and the company delivered in the time frame that they gave us. I would say they are very reliable.

    Thanks for your vote!
    PriceDamage

    Reviewed Aug. 14, 2016

    Came to load us and began, but they forgot to load the car so the driver had one of his helpers drive the car to his house and they unloaded the trailer to get the car in and reloaded the trailer. At the other end, car had $1500 damages and numerous items were broken. Costs were very reasonable for me since this was a company paid for move. I don't believe I would have paid this much for the move without getting several bids to do some comparable shopping. The claim processing time was very successful. The reason the claim processing time was okay with me is because this was a company move and the company I worked for took care of all claims in a very timely fashion. I was absolutely amazed at the fact that they were so unreliable since the company I worked for was using them nationwide and did multiple moves yearly with this supposedly reliable moving company.

    Thanks for your vote!
    PriceMoversQuote AccuracyPunctuality & SpeedDamage

    Reviewed Aug. 9, 2016

    Always safe with my items. This company has always been top on getting the job done right and I have always enjoyed the price, the quote and I love the service. The costs are great. I love the value I get for the service they offer. The rates are based on so many options where you can decide what and when you want to pay. Always spot on get it done so it always right, fast and I love how it is set out. The claims are great and they are of top service. I go to the top notch strategy. They are always right there. I am right them and they are right there so the service works out great.

    Thanks for your vote!
    PriceMoversQuote AccuracyPunctuality & SpeedDamage

    Reviewed Aug. 8, 2016

    Overall the crew that came were friendly, nice, caring, dependable people who help us manage to get all our items together in one run. You would think hiring a moving company would cost a fortune but the price was fair and reasonable. I would definitely recommend because they did a great job. Nothing was broken and they came with smiles on their faces. The claim process was very quick and easy. I had no problems. I did not have to file a claim. Happy for the work. They were on time, did great work, and had not one single problem. Very reliable and responsible workers so I would have to recommend them.

    Thanks for your vote!
    PriceMoversPunctuality & SpeedDamage

    Reviewed March 20, 2016

    I hired Mayflower for a long distance move, the guys they sent were unprofessional and had no clue what they were doing. My furniture arrived 6 days later scratched, broken, wet. I took out full protection insurance on my move so that any damages would be taken care of. I filed a claim for damages 60 days ago and keep getting a runaround from the company about replacement of 7 pieces of furniture that are not usable anymore. Overall the company isn't worth the money that they charge and I would never recommend them to anybody. Mind you a 1100 mile move costs 6900 bucks for crap service and for your belongings being trashed in the process.

    Thanks for your vote!
    Verified purchase
    Customer ServiceMoversDamagePacking

    Reviewed Dec. 30, 2015

    I read all the reviews on Mayflower before I selected a moving company. Although many were poor, I found this with all moving companies so I figured that probably only unhappy people were reviewing. So, I selected them for a move from Omaha to Denver. I have to say that the staff in the office handled my move in a professional manner. They were very helpful, the quotes they gave me were accurate, and they helped me problem solve when I had difficulty with the placement of the container. While the movers who unloaded my container were excellent, those who packed it did such a poor job that they damaged nearly every piece of furniture. There were marks on one dresser that looked like they had tied the straps so tight that it damaged all four sides. I mistakenly thought that I would be OK because I purchased the additional insurance. That's all well and good but it took multiple e-mails and phone calls to get any service.

    Whoever handles claims is unresponsive! Finally, after many weeks of contacting them, they contracted with someone to repair some furniture. This company did an excellent job! I still have a table that cannot be repaired and although my insurance indicates that I should receive payment for it, they once again won't respond to calls. Finally after many weeks, I decided to cut my losses and put this behind me. Life is too short to continually try to get someone to keep their word. My advice: monitor closely the packing, get your own insurance, and if something goes wrong, don't expect any help from their claims department!

    Thanks for your vote!
    MoversDamage

    Reviewed Dec. 7, 2015

    We were given an estimate for our move and this representative went through our entire house to get this estimate. He misjudged our belongings which required another truck. The second part for our belongings were sent to a warehouse to be "crated" and shipped separately. This truck took 2 weeks longer to be delivered and the crating was so bad several of our belongings were destroyed beyond repair. Some stuff cannot be replaced. They delayed any type of reimbursement until their "deadline" was exceeded. If I ever had to use a moving company again I would never trust this group, under any name. They use several by the way. We chose them because they were members of the Better Business Bureau, which also failed to help. The BBB, is another organization not worth trusting. They sided with the business.

    Thanks for your vote!
    Customer ServiceContract & TermsPriceMoversQuote Accuracy

    Reviewed Nov. 20, 2015

    Stay away Mayflower Moving Company - they don't stand behind their subcontract moving companies. Let me start by noting that in the Washington, D.C. metro area there were many complaints of fraud and scams in the local home moving industry. To avoid these scammers my wife and I used an online registry to request a move from Springfield, Virginia to Dorado, Puerto Rico in May 2011 by the Mayflower Moving Company. Mayflower sent a local mover, Joe Moholland Moving who told us they were the local reps for Mayflower. The Joe Moholland Moving estimator gave us a quote of $14,000 for a 14,000-pound move (this quote was higher than other alternatives, but I thought it was worth using Mayflower for the peace of mind).

    The estimator also advised us to get rid of anything we could live without so as to reduce the cost of the move - he claimed anything over the 14,000 pounds estimate would be billed before the delivery, and anything under would be refunded after. My wife and I evaluated every item we owned and decided to donate, give away, sell, or discard a large portion of the belongings we'd accumulated over 30 years in Northern Virginia. When the move arrived in Puerto Rico the delivery driver (Crowley Freight) told us the total weight of the move was just over 10,000 pounds. We contacted Joe Moholland Moving to request our refund but after 18 months and over 40 phone calls or emails we had not received our refund. They eventually just stopped answering our calls or returning our emails. We became so frustrated with Joe Moholland Moving we decided to contact Mayflower directly to see if they could help.

    After about a year of exchanging emails with Mayflower they informed us there was nothing they could do because, to quote their most recent email: "As an agent for Mayflower Transit, Joe Moholland Moving represents Mayflower in interstate moving, however, with regard to international moving, (to Puerto Rico in your case), our agents can use any licensed forwarder to arrange transportation. Regrettably, they chose not to use our services to handle your move, therefore, we cannot help in this situation. After contacting Joe Moholland Moving on your behalf, John **, replied that he believed the forwarding company was settling this with you." I felt this was a cop-out because 1) when I contacted Mayflower I specifically stated the move was to Puerto Rico and 2) I didn't have a formal contract with the "forwarding company".

    I don't expect to get a refund, but I hope my experience can help other families that are moving in or out of the Washington, D.C. metro area to avoid using these scammers. Or at least, to go into a move knowing that the D.C. area moving company scams are unavoidable. Please don't make the mistake of trying to reduce the load to save money - the only money that was saved in this move was pocketed by the Joe Moholland Moving company on their freight forwarding costs at the expense of the items we gave up to lighten the load.

    Thanks for your vote!
    Customer ServiceMoversQuote AccuracyDamagePacking

    Reviewed Oct. 21, 2015

    First off, when we had an estimate date of delivery, which was supposed to be October 8th, we did not receive our shipment until October 17th after several attempts to contact our carrier with no response. When we finally received our furniture, our BRAND NEW couch was scratched up on the corners, the leather on the couch removed. Also, they unpacked and repacked items and it seemed as if they threw them into random boxes.

    For instance. I had winter scarves and hats in a box with Christmas decorations. Originally, I had all of my winter clothes packed into ONE box, only to receive the hats and scarves. ALL OF MY WINTER CLOTHES ARE MISSING. Also missing, is a full box set of dishes, not even used. And in return, we find a box of clothing not even belonging to us! I would never refer this moving company to ANYONE. Better off moving it yourself!

    Thanks for your vote!
    Loading more reviews...

    Mayflower International Moving Company Information

    Company Name:
    Mayflower International Moving
    Year Founded:
    1927
    City:
    Fenton
    State/Province:
    MO
    Country:
    United States
    Website:
    www.mayflower.com