Mayflower International Moving Reviews

Only 1 mover arrived in Colorado to unload and put things together. I have spent a year and a half finding out what a horrific he did. I should have gotten down and really looked at things within a few days but there was so much going on. I realized today that when he attached my mirror to my antique dresser, he didn't level it correctly and screwed through the top of it. I had to get level with the top to see the damage. Honestly, I don't think anything would have been done if I had noticed earlier. I experience their customer service representative and he was extremely rude. Once you sign the contract, they don't care about you. They will call and be very responsive until that day that you sign, then good luck trying to reach the person who swore they would work with you through the move.

Mayflower is totally unprofessional and at this point it feels like our stuff has been hijacked by some dude who just doesn’t want to drive when he was scheduled to do so. And that’s legit. And he told us before he told the scheduler. We are flabbergasted. You are better off hiring a truck and some local help to move the items than going with this over priced company.

I've had to hire a law firm and to this day I have paid like $22,000 pursuing litigation against Mayflower for breach of contract and the horror show that they have put us through. Upon arriving in FL, I've had to spend thousands of dollars buying new TVs, furniture, etc. And now they sent our Attorney a "settlement" for us to agree to hire another moving company and go and pick up our stuff and to agree not to pursue any further litigation for lost or damaged property. Which is preposterous and absurd. I would never agree to something like that. And they are saying that we owe them $16,000 for Cargo valuation (which was supposed to be the amount paid for) All of our furniture and belongings. Once everything made it to FL Which never happened and instead our furniture has been rotting in storage ever since. And they are also saying that we owe them $22,000 for handling and storage charges.

I am writing this review in case someone could be helped and spared the grief, frustration and anger that we have had because of their deception and being so cynical. Mayflower has been doing this for a long time and to many customers entrusting them to move their furniture and belongings. Do not be fooled by this company. This experience for us has been like something out of the Twilight Zone. Do your homework and research your moving company well before agreeing to anything or hiring them. Mayflower is full of deception and dishonesty. And if you don't believe me, just read the other horrendous reviews from other customers and what they have been put through.

Original Review: Hired Mayflower to move all of our furniture and boxes from NJ to Florida. They promised to send a tractor trailer and move all of our stuff in one day. Well, they are nothing but con men and deceitful. The imaginary tractor trailer never showed up. Instead, they sent 2 26ft trucks one sat in the Avenue back in NJ completely empty and left completely empty. The other one took all of our furniture and sent it to a warehouse or storage in Harrison NJ. I never signed a contract for 2 26ft trucks and never agreed upon anything to go into storage. To this day our stuff is still in storage. The move was supposed to take place on 07/25/2022. This company like many other moving companies are deceitful and con artists.

I have hired a law firm and I am suing Mayflower as well as their minions from Molloy Moving and storage. I hope by writing this review to help someone else, so that the same thing does not happen to them. They have many, many awful reviews on Google as well as the BBB. There is no appropriate adjective to describe the nightmare that we got into for trusting and hiring them. I had to rent 2 trucks from Penske at a cost of 7k to move 100-150 boxes that were in the garage. I am a 100% disabled service-connected Persian Gulf War Veteran.

And my wife and sister-in-law are disabled also. And I have a big hernia from complications of Colon Cancer Surgery that I had done at the East Orange NJ VA back in Jersey. And because of carrying heavy boxes that they were supposed to come back the next day and pick up (which they never showed up) my hernia has gotten worse and now I need to have surgery sooner than I was supposed to. For your peace of mind and if you want everything to go well with your move. STAY AWAY FROM MAYFLOWER. THEY ARE FULL OF IT!!!!!!

Last evening I got a letter from MAYFLOWER, "Respectfully declining" to repair or replace many of my broken items, they said I had to go back to Buehler for this. This is a Merry Go Round, Buehler tells me it is Mayflower's responsibility. Not only have I been lied to numerous times, but the false advertising they give is garbage. DO NOT UNDER ANY CIRCUMSTANCES USE A COMPANY THAT IS AN ENTITY OF MAYFLOWER. I CANNOT STRESS ENOUGH how much of my belongings were broken, or in one case never delivered to me. MAYFLOWER IS JUST THE PERFECT EXAMPLE OF THE REPUTATION MOVING COMPANIES HAVE - SCUM, GARBAGE, LIARS....

The driver was suppose to have 4 people help him move my stuff into the mini storage garage but he only brought one person. The driver had an injured knee and could not do much so basically that person moved all my stuff from the truck into the mini storage garage by himself. My furniture was dragged upside down & sideways & when I expressed my concern the driver said it wasn't hurting the furniture. They wanted to pack my furniture on its side & put boxes on top of it. They did not bring a ladder so they could only stack the boxes 6 ft high & they threw some of my furniture on top of the boxes. I expressed my concerns to the sales person who signed my job and filled out the survey they sent me but no one has bothered to contact me.

Not 1 item was unscathed. And everything was filthy as it wasn’t wrapped very well.

WEDDING GOWN. Being recently widowed I was devastated.

Please note that many boxes were delivered open. Many items not of any real value are also missing. The level of damage & loss makes it quite obvious that Mayflower does not take care of your items or it is intentional. A good thief (or bunch of thieves) would take just enough junk along with good stuff to make it look like it was unintentional.

Mayflower has refused to pay for or look for my missing items. They don’t care. They also refuse to pay for the tv they damaged. They did send someone to repair futon & dining room set. Unfortunately there are several gouges on the table that can not be repaired. They decided to pay for my mattress which can not be replaced (1 year old) as they don’t make it anymore & the smashed console cabinet. Their reasoning is that I signed the paperwork when the guys finished unloading the truck because anyone who has ever moved knows that 1 person can watch 4 guys unload & carry in each piece/box because we have 4 sets of eyes & ears.

No one EVER mentioned they were changing trucks. They sold our load and packed it in with two other destinations. I found out they only reimburse .60 per pound even with the added insurance we paid for. AND, due to the fact we were having the items delivered to a climate controlled storage unit because we had not closed on our house yet, we were informed we were not eligible for the $500 refund for it all being late! We fought that and won the $500, but our house purchase fell through and there was no way for us to unbox everything for an appraiser to even look at. We gave up on being compensated at all and to this day I am still unboxing broken items. In my opinion it was criminal for them to move our items from one truck to another. We paid a fortune to have the whole truck.