Alltrust Moving & Storage

Alltrust Moving & Storage Reviews

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About Alltrust Moving & Storage

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Alltrust Moving & Storage performs professional local and nationwide long-distance moving and storage for residential and commercial clients. The company employs trained in-house customer service, sales and dispatch professionals. Alltrust Moving & Storage provides free estimates and guarantees customer satisfaction.

    Pros & Cons

    Pros
    • Local and long-distance moves
    • Secure storage
    • Upfront pricing
    • In-house trained professionals
    Cons
    • Limited information on website

    Alltrust Moving & Storage Reviews

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      Page 3 Reviews 35 - 235
      Verified purchase
      Customer ServiceMovers

      Reviewed May 13, 2022

      It was the first time I moved with any moving company and then I just get too relaxed for next few days after my move. Then one simple email and the stuff turned up at the new place all reassembled and put where I need it. They were very professional. I recommend them to all.

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      Customer ServiceMoversPunctuality & SpeedDamage

      Reviewed May 11, 2022

      They did an amazing job, and made sure all my stuff was safe while in transport. The service was quick, and they went above and beyond. It was a pleasure to have them, and the conversation was great. This was my 2nd time with Alltrust, and so I definitely highly recommend them. I will continue to use their service in the future!

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      Customer ServicePriceMoversQuote AccuracyPunctuality & Speed

      Reviewed May 7, 2022

      When I received a call with my quote, the representative Luis on the phone clearly described the entire process. He was very attentive and friendly. Then David, Alex, and Jeffrey assisted with our move. The guys showed up at the early end of our scheduled time slot and were courteous and professional the entire time. They move quickly and they make sure to really take care of your belongings. The price for what you get is unbeatable.

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      MoversPunctuality & SpeedPacking

      Reviewed May 6, 2022

      They did a fantastic job and moved all of our furniture and boxes efficiently, quickly, and with care. Movers Aleks and Sergey were very professional and polite. They were very punctual and very nice to work with. I would 100% recommend them for your next move...

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      PriceMoversPunctuality & Speed

      Reviewed May 5, 2022

      We have moved a few times before, and Alltrust Moving was the best of all the companies we used. We used Alltrust Moving to move into our first house, and they made the whole experience easy and fast. They were prompt, professional, and had special pricing.

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      MoversPunctuality & Speed

      Reviewed May 4, 2022

      We moved our belongings from WA to NC. They arrived on time and gave excellent service. The staff was very competent and pleasant, and they handled our belongings with particular care. They made the transfer extremely simple for us and delivered the products on schedule, as did their team in NC. We are grateful to them and encourage everyone to use their services since they are honest and trustworthy.

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      MoversPunctuality & SpeedDamage

      Reviewed May 4, 2022

      I was very happy with how fast and careful they were with my stuff. The movers, Aleksei, Sergei, and Eric were cheerful and friendly and easy to work with. I moved from Miami to Chicago, and it was no problem! I mostly hired the movers to move my belongings to the truck but these guys were able to load everything and move it to Chicago. I will use them again.

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      Customer ServiceMoversPunctuality & Speed

      Reviewed May 4, 2022

      They were prompt in responding to all my messages and even accommodated our last minute changes. Excellent company to work with from start to finish! On the day of the move they arrived on time, with all the necessary equipment and completed our move very quickly and efficiently. I would highly recommend this company.

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      MoversPacking

      Reviewed May 4, 2022

      Aleksei was super professional and the work quality that he and his partner provided was top notch. Guys who worked with Aleksei was polite and helpful. All of the boxes and items were moved from the moving truck into my apartment with ease. Furthermore, everything was handled with care. I would highly recommend and plan to use again!! You won’t be disappointed!!!

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      Monte increased rating by 2 stars.
      MoversPunctuality & SpeedDamagePacking
      After a positive interaction with Alltrust Moving & Storage, Monte increased their star rating on April 30, 2022.

      Updated review: April 30, 2022

      Moving is an inherently stressful process, but Vanessa and team made the process easier and we're deeply appreciative for it. I recommend them!

      Original Review: April 29, 2022

      Pick up crew was several hours late getting to the house. They did a rush job wrapping the furniture. They laid the top to a wooden computer table in the street face down without protection. Had to leave a pantry cabinet and stand-up freezer behind because they wouldn't fit. Goods delivered in a different 28' truck. Did NOT receive all of our goods because they also loaded someone else's furniture on also. They have no concept of physics. We took at least 20 pictures of damaged goods including a patio set that is not even a year old and a hope chest that is 30 years old. There is damage to the corners of wood furniture and there are also missing items. Will put in a claim but, I'm sure they'll make it as hard as possible to collect. Use this company only as a very last resort. They get 2 stars because the delivery guys were nice.

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      Movers

      Reviewed April 29, 2022

      I can't believe my entire apartment was moved gently and in such a timely manner. They were friendly and efficient, and had no hidden fees. The rates were better than competitors as well, would use them again. They were one of the best companies that I’ve ever worked with. Recommended!

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      PriceMoversDamage

      Reviewed April 28, 2022

      The pricing was spot on with my expectations. The movers of this company were cautious, friendly, and comforting at all times. They handled all my things like they were their own. No damages to my house on the way out. If I ever need to move again, I will definitely use this company again.

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      MoversDamage

      Reviewed April 28, 2022

      They are amazing! Sergey driver was very helpful! Nothing was damaged and made sure they made everything right. He manage to put all our items on their places. Thanks so much for making our moving experience as seamless as possible and showing so much responsibility for your customer even after the move!

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      MoversPunctuality & SpeedDamage

      Reviewed April 28, 2022

      Extremely prompt, professional, courteous, and cautious! And it's super quick! It was the best moving experience we'd ever had, and it made moving into our first home much less stressful. Overall, it was a completely painless and enjoyable process. I would wholeheartedly recommend it to all of our family and friends! Five out of five! It was fantastic!

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      MoversPunctuality & SpeedPacking

      Reviewed April 28, 2022

      Their team were extremely professional, friendly, fast, efficient and organized. They managed to complete a 2 bedroom home to pack in 5 hours, with all furniture wrapped and all boxes labeled. I made a few requests which they were happy to accommodate. They all worked very hard and had the huge truck unloaded and items set appropriately in the house in under 3 hours! I recommend their services and would use them again.

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      Movers

      Reviewed April 28, 2022

      Movers Alex and Sergey were very friendly and efficient. They were both knowledgeable, patient and personable. They took pride in their jobs and wanted to make sure we were happy with the setup of all our furniture Pieces. As first-time movers we were very impressed with the service and will definitely recommend them in the future for any moving needs.

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      MoversPunctuality & Speed

      Reviewed April 27, 2022

      We had movers last month. They were punctual, fairly priced, and very respectful of our staff. Despite the fact that they were a little late, they kept us updated. A two-person crew accomplished everything in two hours. This was a fantastic team effort.

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      Customer ServiceMoversPunctuality & Speed

      Reviewed April 27, 2022

      These movers are so professional, Hector, Alex and Sergey was great! I felt immediate peace when I spoke to Tina on the phone. She was very helpful. Vanessa made the initial contact to let me know the time frame and he was not only professional, but also made me feel at ease with having to move my whole apartment. Everything arrived in its perfect condition!

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      Customer Service

      Reviewed April 24, 2022

      My experience with Alltrust was the worst. I tried to get my deposit of $5,440.00 returned because I cancelled my move with Alltrust the next day. Tina-Marie called me back to persuade me not to cancel. I told Tina-Marie that I was canceling the move and wanted my deposit back of $5,440.00 returned. Tina-Marie told me that Alltrust would return my money because they already received my cancellation email within the correct time period. She said she would put the cancellation through with no further action required on my part.

      Later that week, I called Alltrust to ask about my refund and found out that Tina-Marie lied to me about getting a refund. I spoke to someone in Customer Service and he said that his manager would not refund my money. The manager refused to come to the phone. Alltrust stole my deposit. I would NOT recommend Alltrust to anyone. They no longer answer my calls. Alltrust claimed they are a reputable company. I would differ with them and say they are NOtrust.

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      Movers

      Reviewed April 22, 2022

      From the start, the procedure was simple and the staff was fantastic. They put forth a lot of effort and did it in a professional manner. They even carry certain items that could not fit in the vehicle on their feet. They come highly recommended from me.

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      Movers

      Reviewed April 21, 2022

      The Alltrust Moving & Storage services are both of excellent calibers. I was astounded by how they geared up in masks and took extra precautions during COVID season. The gentlemens Hector and Alex were really kind and knowledgeable.

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      Customer ServiceMovers

      Reviewed April 20, 2022

      The movers were great and took exceptional care of all of our items. They were communicative and so helpful. These guys are amazing. Customer service making sure the customer is happy. But sometimes very difficult to get them on the phone. I felt the move was very reasonably priced. Recommend!

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      DamagePacking

      Reviewed April 19, 2022

      I have moved many times in my life, but this company has made my last move a very relaxed experience. They even offered to let me check the truck at the end to make sure nothing was left behind. As they were bringing boxes up they made sure to put boxes and furniture at least a couple inches away from the wall to avoid scratching anything. Recommended!

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      Movers

      Reviewed April 19, 2022

      It was a very hectic day but they used their experience and got down to business. They were very courteous, told me thoroughly about how the move will be executed and consistently asked where things should go according to my requirements. So happy I used their team in our move!

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      MoversPunctuality & Speed

      Reviewed April 18, 2022

      The three-man moving company arrived on time and ready to start with materials in hand on the day of the move. They moved everything from the apartment to the truck and to the new location in next 3 days, rather than the three to four days that had been expected. Recommended!

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      MoversPunctuality & Speed

      Reviewed April 16, 2022

      Fantastic job to the whole team. Alex was quick and responsive, updating me on a routine basis of the back and forth with my condo, and the movers' status. Hector and Den were superb movers, did the work quickly, intelligently, and with an excellent attitude. Highly highly recommend.

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      Customer ServiceMoversPunctuality & Speed

      Reviewed April 16, 2022

      Would definitely recommend. This company saved the day! I was in a pinch and needed someone ASAP. They were available to answer all of my questions before booking my appointment. The team was very professional, on time, and did a great job with our move. Thank you!

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      MoversPunctuality & SpeedDamagePacking

      Reviewed April 15, 2022

      I have moved a lot in the past few years. This moving company hands down is amazing. They were on time and responded to all my questions. They were quick and professional. They came in. Got the work done. Packed everything perfect and did not damage anything. I highly recommend them.

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      Customer ServiceMoversPunctuality & SpeedPacking

      Reviewed April 15, 2022

      I was on cloud 9 am!! Completely stressed about moving, but these guys made it so easy for me and my family. Showed up on time, paced everything into boxes, loaded to the truck. Moving is a daunting task, but The Moving Company made it seamless. Delivery from Chicago to Seattle took 10 days. But their customer service agent Vanessa was always in touch with me. I would hire them again and recommend them to others!!

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      MoversPunctuality & SpeedPacking

      Reviewed April 14, 2022

      The three-man moving company arrived on time and ready to start with materials in hand on the day of the transfer. They packed everything from my apartment and loaded to the truck in two hours, rather than the three to four hours that had been expected. Then delivery took them 5 days from Miami to New York. Which is I was aware of this. Recommended!

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      PriceMoversPunctuality & Speed

      Reviewed April 14, 2022

      They were incredibly friendly, hardworking, efficient, and professional. I changed the date on them like 3 times and they always accommodated my request. Tina is extremely responsive. On the day of the move, they showed up on time, and got all my stuff picked up from four different locations and moved into my house in exactly 5 hours. The foreman for my move, and the other two movers were fantastic! It was the least expensive move I've ever had.

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      Movers

      Reviewed April 13, 2022

      I am really happy I chose this company for my move. They managed my expectations, took ownership and responsibility for my move, asked questions to confirm they were doing what I wanted. Highly recommend!

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      Customer ServiceMoversPunctuality & SpeedPacking

      Reviewed April 13, 2022

      Joshua was very helpful on the phone. He prepared everything what we need before pick up. On moving day, the movers showed up on schedule. They did all the packing, and they showed up with all the right packing materials. We bought them lunch to keep them energized. They successfully moved my stuff and they were pleasant to be around. We gave them a nice tip to show our appreciation.

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      Movers

      Reviewed April 12, 2022

      Had a great experience with this moving company. The foreman Aleksander for my move, and the other two movers were fantastic! They came in ready to work! Everyone was very professional, efficient, and honest. Will use them again in the future.

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      MoversPunctuality & SpeedDamage

      Reviewed April 12, 2022

      I was very happy with how fast and careful they were with my stuff. I've moved too many times than I can count in my life and this was the first time I have used professional movers! The movers, Omar, Derick, and Smile were cheerful and friendly and easy to work with. I moved from a second story apartment to a 2 bedroom house, and it was no problem! I mostly hired the movers to move my stove and two guys were able to just lift it and move it up the stairs. I will use them again.

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      MoversPunctuality & Speed

      Reviewed April 11, 2022

      This is the first time I’ve used movers, but I plan to recommend these guys to everyone who asks in the future. They arrived on time, were honest, used the tape I gave them, worked quickly & efficiently and on the bottom line, were just nice. Alex and Sergey very professional.

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      Customer ServiceMovers

      Reviewed April 11, 2022

      Despite all the issues, the communication from them changed everything for me. They’re probably one of the most solid people I've come across in a long time. The company is very lucky to have those guys. Those people were honest about everything.

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      Customer ServiceMoversPacking

      Reviewed April 10, 2022

      Alltrust has excellent customer service, and they called us the next day to see how we were doing. Vanessa was very helpful. Thank you, sweethearts. A highly efficient, friendly, and professional organization. They were kind, efficient, and excellent at covering my furniture with care. Working with them on my move was a delight, and I would use them again in a heartbeat!

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      MoversQuote AccuracyPunctuality & SpeedDamagePacking

      Reviewed April 10, 2022

      Amazing, professional, and kind movers in a industry. Andrew Hector and Sergey were super willing to work around that, arrived on time, packed everything perfectly, and were extremely gentle and careful with my things. They were even able to pack more boxes than originally estimated for my international move! I am so thankful for them and this stress-free part of a very stressful life change. Great movers!

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      MoversPunctuality & SpeedDamagePacking

      Reviewed April 10, 2022

      The management was very helpful throughout. Tina were professional took inventory, checked all the items and boxes. Movers showed up on schedule, worked crazy, Alex and Hector packed all my antiques and handled them carefully. I got into my new place without a single scratch to my belongings. The movers have been very professional, efficient and took good care of my belongings. I had them move things around my new place several times and they were thoroughly patient the whole time. Good service.

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      Customer ServicePrice

      Reviewed April 5, 2022

      The reservation was easy to make, William explained everything over the phone in a good polity way. They also sent me a confirmation email 3 days before moving and called me. The pricing was competitive compared to a couple of quotes I got from other movers. Their personality and professionalism were top notch. Would recommend Alltrust.

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      MoversPunctuality & SpeedPacking

      Reviewed April 5, 2022

      Alex, Andrew and Hector showed up on schedule and were courteous. They packed things I had left and loaded the truck efficiently. Alex walked me through the process and made sure to ask me things along the way! Highly recommend them! Would definitely use them again.

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      MoversPunctuality & Speed

      Reviewed April 4, 2022

      Great experience! Arrived on time. The crew was very professional, courteous, and friendly. Delivery in Seattle were on time how they said. Very efficient and fast. I would definitely recommend this company.

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      MoversPunctuality & SpeedDamage

      Reviewed April 1, 2022

      I am very happy with the service delivered. The movers were professional, punctual, careful, and courteous. Alex was a leader! They hustled the entire time. I got a great value for the work that was done. Highly recommend with 5 stars! Thank you!

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      MoversPunctuality & SpeedDamagePacking

      Reviewed April 1, 2022

      Very nice guys. Alex and Andrew did good job packed up everything. But unfortunately some of my items got scratched up. We moved from Los Angeles to Salt Lake City. Also they were 4 hours late. I liked the guys very much, I would give them second chance again.

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      MoversPunctuality & Speed

      Reviewed March 31, 2022

      They were great! I scheduled a pick up for next week, but they called me and said they had availability the next 3 day. 3 guys came, and very quickly took all the furniture. I think it took less than 2 hours for them to haul everything away. Delivery was done 5 days later from Miami to Denver. Highly recommend.

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      Customer ServiceMovers

      Reviewed March 31, 2022

      I was very happy with Alltrust who did my move… I was given their name by a friend who was very happy with the move they did for her a few years ago. I have now referred my friend to them who will be using them soon! They called me when the move was over asking me for the quality of their service. I was very impressed!! Very professional in every way!!

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      Customer ServicePriceQuote AccuracyDamagePacking

      Reviewed March 29, 2022

      Alltrust does not deserve your trust, but they do want your money. This company is the worst. Ever. They are simply a Moving Broker who contracts with the lowest priced contractors. The contractors are treated terribly too. All seems well as the consumer until you sign their quote which has a 3 day moving window. One day you get a random text from their driver who says they are on their way, with no warning or the promised email confirmation. Then *after arrival* they add costs to the final bill; demanding more than DOUBLE the original estimate--padding their other fees in every way they can. They know you are stuck with them because now it's too late to hire someone else. If you can get someone to return your calls they lie about what you will be charged until your stuff is packed.

      Once they have your stuff, none of the employees will even respond or talk to you anymore. They just send emails to demand their crazy new charges and literally hold your stuff hostage until you pay them. Also, they don't use weight to calculate your moving/storage costs, they use cubic feet, and here is where it gets interesting: they refuse to pack your items close together and they CHARGE YOU FOR THE EMPTY SPACE between the items! Not just inside the boxes, but inside the trucks too! This is not an industry standard practice, this is only a standard practice for scammers to make their fraud easier to hide. It also doesn't protect your items while in transit and can lead to much damage. All my wood furniture is trashed.

      Don't get me started on Vanessa the phantom "Customer Service Manager" who does not respond to customers in any way. From what I can tell 'she' only responds to all the customer complaints online, and is likely also responsible for the creation of innumerable faux email addresses to post the good reviews from. Seems that would be a full time job to counteract the real ones and keep the average up! We filed a complaint of fraud with the FMCSA, and if they did the same to you: Federal Motor Carrier Safety Administration **. Save yourself the drama. Hire literally ANYONE else to move your stuff.

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      MoversPunctuality & SpeedDamage

      Reviewed March 27, 2022

      Moving is a nightmare on its own and my move was last minute and hectic as ever. This team came in and got all my items safe and sound 900 miles away from south Florida. Aleksei and Sergey was great. They were prompt and kind (not to forget patient). Highly recommend these guys! Thanks again boys!

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      Movers

      Reviewed March 24, 2022

      Alltrust Moving started at 7am moving my 4 bedroom house and when I tell you they are done packing and loading in 6 hours. Omar and his crew are the real deal. These guys are truly the best. I mean I'm telling all my friends in Miami and Phoenix. I'll definitely call them again in future.

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      Movers

      Reviewed March 24, 2022

      Alex and Andrey was very calm cool and collected during the move which was very helpful since I did it all alone. The moving team on delivery was organized and helped me back up and set up efficiently. I was very happy with my experience!

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      MoversPunctuality & Speed

      Reviewed March 22, 2022

      Paul is very professional and very efficient I must say, he never mislead me through the process. I was even a little bit embarrassed as I was late which it’s rare. The movers Aleksander and Andrew were amazing. Very polite and kind, I found them on random Google search and will support them again with my next move to my new house.

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      MoversPunctuality & Speed

      Reviewed March 22, 2022

      I am so happy I found this Moving Company. I was looking for a local company to utilize for my moving and during my search, the name stood out. After calling, speaking with and meeting Paul, I was done with my search. Very professional and responsive to questions and concerns. The day of my move, I met Alex, Andrey and Arthem. These fellas are quick and very professional. What I loved most, was their manners. Very well spoken and polite. I would definitely recommend Alltrust Moving Company.

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      MoversQuote AccuracyDamage

      Reviewed March 20, 2022

      Had a big move that required 1 18 wheeler truck, everything in the beginning and through the move was on the up and up, hard workers. Hector and his crew were professional. Did have 1 damage issue, claimed it on the damage report, took weeks to get through to someone to find out they haven't even processed the claim. After bickering with them and expressing the one damaged item issued item and was a time sensitive replacement they finally replied back and said they were not responsible but would reimburse me HALF the value of said item out of courtesy. I have to accept it. In conclusion everything was good up until they had to replace damages which was a small small fraction of what we paid $18k to move. So beware, they are not on the up when they damage your stuff.

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      Customer ServiceMoversDamage

      Reviewed March 20, 2022

      Gave an arrival call and had everything cleared out in under an hour. The team work flow was seamless. Completely professional and courteous at all times. Very nice guys. Unfortunately some of my items got scratched up but they provided claim form to file a claim. I recommend this service.

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      MoversPunctuality & SpeedPacking

      Reviewed March 20, 2022

      This a Professional and high quality moving company! Hector and his crew were punctual and highly efficient. They arrived little bit late but they completed the packing and loading in a timely manner. Hector did delivery in 3 days. The crew was friendly and hard working. I would use them again without a second thought. I highly recommend to anyone in need of moving service.

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      Punctuality & Speed

      Reviewed March 20, 2022

      All went smoothly. Showed up on time, very pleasant people, safely distanced and masked. Handled timely and professionally. We had lots of artwork and a ship's model that were quite challenging but Alex and Andrey handled it all well. Delivered to its destination quickly and professionally. I recommend them!

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      MoversPunctuality & Speed

      Reviewed March 18, 2022

      These guys were great. I had a last minute move. They were so great with squeezing me into their schedule for a same day move. They were reasonably priced and professional. I will use them again and refer to friends. Thanks :)

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      MoversPacking

      Reviewed March 17, 2022

      We would like to express our gratitude to the entire All trust Moving and Storage team for the outstanding job throughout our family's recent move. Our thanks to everyone who were so outgoing and most helpful with scheduling- to the awesome guys who worked so hard and were super considerate and conscientious in packing and transporting my father's belongings to her new home. We will be moving another family member in the future and will definitely reach out to All trust Moving and Storage for their wonderful service. Thank you for taking the stress out of our move!

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      PriceMoversQuote AccuracyPunctuality & Speed

      Reviewed March 17, 2022

      The movers worked quickly and efficiently and took good care of moving all the items with blankets and plastic. They gave a guaranteed not to exceed price, which was right on the money. I would highly recommend them to anyone needing a professional mover, thanks.

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      MoversPacking

      Reviewed March 16, 2022

      Alex and his team did an amazing job handling my move. It's always stressful to pack and move your life but he and his team took all the pressure off me and made this the easiest move I've ever gone through. I would definitely recommend them to anyone.

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      MoversPunctuality & SpeedPacking

      Reviewed March 14, 2022

      Great Work, Keep it up Guys! They were on time and started packing all our computers and furniture, and safely delivered everything to our new office location. Crew was highly professional, courteous and friendly. They made sure that everything was neatly packed. Me and my office staff didn't have to worry about anything because they took care of everything from packing, moving & delivering. Thanks a lot!!!

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      MoversPunctuality & SpeedDamage

      Reviewed March 13, 2022

      The moving crew arrived on time on the pick up day. They were absolutely delightful to work with. They took extreme care with all of our possessions. They worked quickly and efficiently to get our move completed. Delivery was 15 days later in San Jose. 2300 miles distance and no missing or broken items. I highly recommend this moving company and I will use them on our next move.

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      MoversPunctuality & SpeedPacking

      Reviewed March 11, 2022

      Cheaper than hiring some guys and U-Haul myself. The guys arrived early. They sorted the house out and moved everything. When my boxes were delivered, some were crushed. Surprisingly, none of my items were damaged; looks like all that packing they used came in handy. Decent move.

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      PriceMoversPunctuality & Speed

      Reviewed March 11, 2022

      The two gentlemen I had helping me unload stuff were phenomenal. Super helpful, and they went out of their way to make sure everything was in the right place. They also showed up on time and were so efficient. I couldn’t recommend them more and will definitely be using them again when I move. Also, you can’t beat their prices. Thank you so much, Alltrust Moving & Storage!!

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      MoversPacking

      Reviewed March 11, 2022

      Full house move including packing of lots of glass. This company make it happen. These guys were very nice, professional, and worked hard. Alex, Peter and Hector were very helpful and professional. Hopefully I won’t have to move again; but if I do, I will call them again. Thanks guys!

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      MoversPunctuality & SpeedDamage

      Reviewed March 11, 2022

      Hector and his team helped me move out of the apartment. I was renting and into a home I own in St Louis. They did a fantastic job during this very difficult time. Everything was moved quickly and efficiently to the truck with no damage to any of my possessions or the locations. The whole team was incredibly courteous and friendly. Would highly recommend.

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      MoversPacking

      Reviewed March 10, 2022

      Very professional company, responsible for their work. We moved from Miami to Denver, and we had to move our belongings, including furniture and appliances. Very nice guys Steve and Sergei came to us, they packed things securely, loaded them into the car and carefully brought them to our new office. The guys also helped us to assemble and arrange the furniture in a new place, for which we are sincerely grateful. We recommend.

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      PriceMoversPunctuality & Speed

      Reviewed March 9, 2022

      Very flexible and quickly adapted to change of scheduled. Competitve price the crew and coordinator are very capable, very professional. Nothing else mattered but the task at hand. Thank you guys! I will definitely be calling them again whenever I need your services.

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      MoversPunctuality & SpeedDamage

      Reviewed March 8, 2022

      Great moving experience! My movers Alex, Andrew and Sebastian was very professional, fast and careful. I had a China cabinet that is dear to me and it was taken care of with greatest care specifically. Arrived as new. Highly recommend!

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      MoversPunctuality & Speed

      Reviewed March 8, 2022

      They were great! I was trying to scheduled the move for next week but they called me and said they had availability in 2 weeks. 3 guys came, and very quickly took all the furniture. I think it took less than 2 hours for them to haul everything away. Highly recommend.

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      Movers

      Reviewed March 7, 2022

      Best moving company around. Highly recommend using them for your move. Use them for my move from Davie Florida to Chicago Illinois. Employees are very professional and handled all my items with extreme care and caution. I highly recommend them for any moves.

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      PriceMoversPunctuality & Speed

      Reviewed March 6, 2022

      These guys are the best movers in South Florida. They not only have excellent pricing, but the quality of their work is really high. They were on time, they did their work on time, they were very nice, polite and honest. They move us from Boca Raton to St Louis in record time. If we would need to move again I will definitely hire them. Highly recommend! In addition to all being said they are bilingual.

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      Movers

      Reviewed March 5, 2022

      I am so impressed by this company. Alex ** and his team are honest, reliable, communicative, professional, and efficient. They took great care of my items. Will definitely use their services again and recommend to everyone I know.

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      Customer ServiceMoversPunctuality & SpeedDamage

      Reviewed March 5, 2022

      The staff that I dealt with were awesome. They answered all my questions, returned my calls promptly, and took care of the problems that always seems to arise with relocation to another state. The movers themselves were professional and very careful. Not a single thing was missing.

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      Movers

      Reviewed March 5, 2022

      They were kind, super diligent, and super professional. They even did some extra things like placing everything in the new house. The move could not have gone more seamless. Since my last move with them I have recommended them to all my friends and co-workers, and I will continue to do so!

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      Punctuality & Speed

      Reviewed March 4, 2022

      They were quick, upfront, diligent and reasonably priced compared to other local moving companies. Very happy with their packaging and handling of items. I would recommend them to family and friends, and would use them again!

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      Punctuality & SpeedPacking

      Reviewed March 3, 2022

      I've never used a moving service before, I think everything went pretty well. It was easy to schedule and the guys that showed up for delivery and pick up were fine. The boxes were all in good shape when I got them. Not bad.

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      Customer ServiceMoversPunctuality & SpeedPacking

      Reviewed March 3, 2022

      Moving crew show up on time and they were professional with moving and packing. Thank you to everyone for making a very stressful time so much easier! Customer service representative very helpful. Will recommend them!

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      Customer ServicePunctuality & Speed

      Reviewed March 2, 2022

      Their customer support took care of us, always helpful and on time with answers. I think the owners would be happy with the customer service they provided - it was surely up to my standards!! I wish you all the best!

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      MoversPacking

      Reviewed March 1, 2022

      I am ecstatic with the service I received. They were professional the entire move. The foreman packed everything perfectly. Everything went according to plan. I was pleasantly surprised with the outcome of my move.

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      Packing

      Reviewed March 1, 2022

      My friend moved from Florida to the Midwest. She had them come out to help her pack and move her stuff. She said they packed her entire apartment in under 3 hours, without breaking anything. When I moved, the company I used, took 5 hours packing everything and broke my 55in TV in the process. I’ll be using them next time for sure.

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      Customer ServiceMoversQuote Accuracy

      Reviewed Feb. 24, 2022

      They quoted me at $6759.00 for my move from San Diego to Denver. A couple of days before the pick up, I got a call from Tina to confirm the inventory list again before the move. I’m glad she called me. I realized I forgot to add 2 items to the inventory list. After paying more money to add the two things. They told me the crew would come between 9am-12pm. They got there a little after 11:30am. I was annoyed because I had some errands I could have done in the morning. Once the crew got there the guys were good; they finished by 7:30pm, and they barely took breaks. I tipped them each $50 bucks to show my appreciation. Alex told me my stuff would be safe at their warehouse until I was ready. When I was ready to have my stuff delivered, they delivered it with no problem.

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      MoversPunctuality & SpeedPacking

      Reviewed Feb. 22, 2022

      Extremely pleased with this experience. I was able to book for the next day move. Large truck showed up with 3 guys, Alex driver and 2 helpers. They was on time. Guys was polite, hard working men. Got job done with the packing and loading within 5 hours. I had 2 bedroom house. Delivery was done 10 days later, From NJ to CA. The experience was as good as I could hope it to be, nobody likes moving.

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      Movers

      Reviewed Feb. 21, 2022

      My original moving company, Atlanta Movers, canceled with no notice. The sales guy, Phillip ** was able to get me a crew on short notice (of course at a high ass charge btw it was last minute so I get it). I am in NC not Georgia where the move was happening, so to say the least I was beyond stressed. They came and picked up my fiancé's stuff on 6/8 in Savannah, GA and delivered it on 6/22 in Santa Fe, NM. The driver Russel was great.

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      MoversPacking

      Reviewed Feb. 21, 2022

      My husband and I have moved three times with them. Even with some bumps along the way, we always come out with an overall positive experience. They arrived and carried out the whole move with care, courtesy, and efficiency.

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      Customer ServiceMovers

      Reviewed Feb. 20, 2022

      I wish it could be an A+ review but I don't sugarcoat anything. The guys that loaded my stuff were great. After everything was in the truck, I gave the leader my card to run the payment and he told me he can’t take my card. When I called customer service, she told me they sent me an email the day before. I was so busy I didn’t get to check my email. I had to leave to get money orders to give them. Had that not happened, they would have gotten an A+ from me.

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      Reviewed Feb. 20, 2022

      When David sent me a text with their DOT information, I didn’t know what DOT was. He took the time to inform me about brokers and how to find someone on the DOT website. The information he gave me really took the risk out of hiring an unknown mover. Excellent service.

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      Customer ServiceMovers

      Reviewed Feb. 19, 2022

      Super helpful; The text message communication is great (thank you to whoever I spoke to!!) I’ve had to call a couple of times but they always seem to text back. Every rep I spoke to gave me some good information about moving, very nice people. When the crew showed up, I thought there might be a issue with the language barrier because I could tell he was still learning English; but he wrote out whenever we didn’t understand each other. What more could you ask of them? I’ll call them again without a doubt. Highly recommended.

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      MoversPunctuality & Speed

      Reviewed Feb. 18, 2022

      Received great service from Alex in customer support. Tina was really helpful and upfront. As a vet, I like direct people. The foreman and his crew arrived on time and did the job efficiently. The delivery took longer than expected, they said it was because so many people were moving in the summer. Overall not bad. Thanks for everything, guys.

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      MoversQuote Accuracy

      Reviewed Feb. 18, 2022

      William had great follow-up from the estimate till the end of the move. On the day of our move, the crew were excellent-strong, efficient, and friendly. They are seriously far better than the other movers.

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      MoversPunctuality & SpeedDamage

      Reviewed Feb. 17, 2022

      I called a couple of long distance moving companies and they was the one that had good pricing and they get soonest schedule for me. The movers was excellent. They got my stuff up in timely manner. The only confusion was delivery time frame. They said time frame on my move 7-21 business days. I got my stuff from North Carolina 9 days later. Good service. Nothing was broken.

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      Customer ServiceMoversPunctuality & SpeedPacking

      Reviewed Feb. 16, 2022

      I called them in February 2021. I was moving from California to Arizona. My sales representative was Paul. He was very accurate with my inventory. He put all the items on the list. So then 4 days before my move I got call from them again. The quality assurance lady was going with me through my house again to make sure everything was correct. I had more boxes which I packed. Movers came on the day what they said. They were fast, disassemble all big furniture and packed with moving blankets. They even helped me to pack some of the boxes. Delivery was without any problems. They even gave me 1 month of free storage. Overall good experience. Would recommend them.

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      MoversQuote AccuracyPunctuality & SpeedDamagePacking

      Reviewed Feb. 15, 2022

      I was moving from Florida to Colorado. My movers Alex, Sergio, and Hector were able to pack everything on time within the time frame with my building in Florida. Then they said it will be delivered in Denver Colorado in 7-12 days. But there was some delay. It took them 4 days more to get there. But the company gave us a discount for the inconvenience. So overall good experience. And the good thing about them was everything came with no damage.

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      Customer ServiceMoversPunctuality & Speed

      Reviewed Feb. 15, 2022

      I had to move beginning 2021 from Los Angeles to Chicago. They gave me 3 day window for my move day. But customer service representative was always in contact with me. 2 day before Vanessa representative called me and said they will arrive between 10-2pm. Movers came 3 hours later. They said traffic was bad. But then I had problem with my building, movers said, "We will do the best to try move out everything." So finally they made it. So guys was very professional and fast. Their names Alex and Alan. Delivery was 3 weeks later and everything was smooth. So overall my experience was good. I'll Recommend this company to my friends. Thank you.

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      MoversPacking

      Reviewed Feb. 14, 2022

      They were diligent and ethical. Movers took extra responsibility with my fragile items. Alex and Anthony packed my belongings and protected all furniture with pads in the good way. I very happy with their service and attitude. Definitely recommend them!

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      DamagePacking

      Reviewed Feb. 2, 2022

      This moving Company has good qualities, reasonably priced, efficient, and personable. I would normally not allow someone, other than myself or family, to move my personal belongings and fine china, but for a small fee, they wrapped everything up perfectly and it arrived at my new home without a scratch. I would recommend them to family, friends and anyone else in need of a moving service.

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      Customer ServiceSales & MarketingPriceMoversQuote AccuracyPunctuality & SpeedDamage

      Reviewed Oct. 21, 2021

      All these positive reviews are fake unfortunately. I don't know who they pay or if ** (customer rep) writes them all. Avoid this company at all costs, seriously! It has been 4 months since our items were picked up on 6/21 in San Francisco and our items have still not been delivered to Virginia and Alltrust continues to provide zero timeframe for a delivery date. We are now 68 days beyond our first date of delivery and no date. I call and email this company everyday and can not get a response from anyone on a delivery date. The Customer Rep Vanessa has refused to connect me with the Owner on multiple occasions, no one in sales picks up the phone. This has been a nightmare. They are fully aware that we have been living with our 15 month old child out of 2 suitcases for 4 months now, without a crib, no baby clothing, no furniture, or any of our personal belongings.

      We are being forced to buy additional winter clothes to stay warm and have incurred significant unanticipated costs due to their delays. Our floors were damaged and admitted by their rep upon pickup (photos) and Alltrust has refused to compensate. They have tried to force additional charges that have required us to obtain permits that have now lapsed significantly that we are out of pocket for. They did not notify us of the day of pickup requiring us to move flights and travel arrangements. We were quoted $9302 in our binding estimate from San Francisco to Northern Virginia that then became $15,953 once packed after they grossly underestimated our things and doubled the cost upon pickup. At this point we were essentially at ransom with flights literally the next morning.

      This company has struck out at every step of the process and I truly have never experienced anything like this experience in my entire life. We received 2 notices of our date being pushed from 8/14 to 8/24 and then to 8/30 and then NOTHING. No date, just "we will let you know when we have an update". I have been and continue to be beyond unsatisfied with their ability to deliver and it has become an absolute joke. I have completely lost faith in them. This company never could deliver in the first place and I'm unfortunately thinking never will. AVOID, AVOID, AVOID. Go with literally anyone else. They have actually offered me to come pick up my things back in CA as an option and drive them myself. Absolute scam of a company.

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      Alltrust Moving & Storage Company Information

      Company Name:
      Alltrust Moving & Storage
      Website:
      www.alltrustmovers.com

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