Agility Van Lines Reviews

From the moment I engaged with Agility, everything was spot on. Everything that happened was just the way they talked about it. They were punctual, calling exactly when they said they would, and the movers were polite and incredibly helpful. They made sure I got out and got back to the car safe. As an older individual, these small gestures of assistance were greatly appreciated. Throughout the entire process, they were courteous, and no damage occurred to my belongings. They were transparent and honest, even pointing out existing damage to my furniture before moving it. I appreciated that they were careful to look and careful to show us.

My move was complicated, involving relocating items from Florida and North Carolina to Virginia, but Agility handled it seamlessly. When my plans to move into my apartment changed, they had my belongings stored safely, wrapping everything with quilts and paper to prevent damage in the next move. I found this attention to detail to be above and beyond the call of duty. I was incredibly impressed.

This was, without a doubt, the best moving experience I've ever had, with no complaints whatsoever. Everything was executed perfectly, which left me very impressed.

They started packing everything after inspecting the house and getting a game plan on where to start and where to finish. Steven explained the plan & how he would execute his plan. They did precision work. They cared about our property they packed. Our dishes are silverware are special belongings with pride and care. After spending the day packing everything in our house and boxing it, they arrive promptly the next morning at nine at 9 AM of course after calling me at 8:30 and said we should be there by nine. Steven was always prompt. His crew was ready they loaded the truck like engineers I had some heavy items and some delicate items. Everything was placed in the truck like it was their own personal property.

My Wife and I departed the next morning for South Carolina. We planned on taking two days to get there. I talked to Shane & Denice about this beforehand. They said no problem. "My drivers will be there whenever you want them to be during the drive." Steven texted and called me a couple times to update me on his position what time he wanted we wanted him to arrive & Shazam. We pulled in half an hour later in the moving truck pulled in. They came and checked out our new house. Made some measurements before attempting anything and then started unloading. Steven was in charge and Kendall and Travis both worked diligently to get it done quickly and as precisely as we wanted.

Prior to hiring Agility Van Lines Inc. I had a couple conversations with Shane and then I read probably 500 surveys of people that they’ve moved across the country, of course after that, I read 500 surveys from the competition and none of them were close to how good Agility Van Lines Inc. surveys were or reviews. I must say what Shane promised. He delivered. Denise who works for the company as well has been in contact me throughout the move almost like her and Steven were talking to each other every hour around the hour. Thank you Steven Kendall Travis Shane Denise for a perfect move. I couldn’t have asked for anything better. I would recommend you to friends and family and will certainly use you for the next move.

I was able to contact Shane. He described his company and how he works and I felt I trusted him from the outset. The estimate was very reasonable. There were a few follow-up calls and each resulted in new revised paperwork to document our understanding. There was the usual upfront payment to seal the agreement with the expected half remainder payments at pickup and delivery times. I paid the full amount as I could not be in Florida, where our daughter would accept delivery. Pickup in Indiana was handled by a crew of 6. They were professional, friendly and showed care in everything they did, the packing and transporting. I don't know how to better describe them.

A few days later they called and scheduled their delivery time in Florida, some items to the apartment and some to a nearby storage facility. Our daughter, also, had nothing but praise for them. In summary: We now have a lot of work to do, to reorganize our lives here in Florida, but the Move - the pickup, the delivery, the peace of mind and the professional staff at Agility Van Lines helped immensely. I highly recommend Agility Van Lines!

I finally decided on Agility Van Lines. Their rates and best practices were easy to understand, they answered all of my questions without hesitation and everyone I spoke to was polite and professional. Once I committed to Agility I was kept informed about the process and the moving date. The driver and his helper arrived on time and went straight to work. All furniture was properly wrapped in blankets and, whenever needed, other items were prepped with bubble wrap. The crew worked quickly and efficiently. They consulted me whenever something was in doubt and got the truck loaded in a reasonable amount of time. The same guys who loaded my belongings—Daniel and his team—were the guys who showed up at my new home two days later. It was a relief to see familiar faces and to have a good relationship in place. Daniel and his assistant made sure that everything was carefully unloaded and placed exactly where I wanted it.

But there’s more to my story. I still had miscellaneous things in storage in my old residence that I wanted to move, so I reached out to Agility again. I was able to schedule another pick up and delivery for a partial load. The new crew—this time Ontario and his helper—were able to meet my friends (way down south) and carefully pack everything for the trip. The second crew was just as phenomenal as the first—efficient, friendly and understanding of what needed to go where when the truck got here and was unloaded.

So, on a scale of 1 to 10, I want to give a 10 to all of the folks at Agility who helped me—John at the start, then Denise who kept me informed about everything before, during and after the move, and Shane, who worked with me up to and including the second move. I can recommend this company to anyone who is considering a move and demands excellence.

They crew who came for the pickup and delivery was awesome. We had six different guys, three on each end. They were very kind, respectful, and funny. They packed our stuff and put them in the storage, then took our stuff out of storage and brought them here. Everything was in perfect shape when we got our items. When I first started talking with them, I was worried that things were going to get broken. But the way they packed them, it was absolutely phenomenal. The TVs were bubble-wrapped in cardboard and you couldn't have broken them if you wanted to. You would really have to try to mess it up to break something. Agility's reps were also very communicative. They called and informed me where they were and how were going to do the move. Then they told me the date that they were going to pick up our things. Everything that they told me was 100% true and there were no issues at all.

Our moving date was confirmed within 48 hours and day of Move was great with the 3 gentlemen introducing themselves and detailing the steps for the Move. The gentlemen were very knowledgeable with the packing, especially when it came to our fragile items, all of which arrived in the same condition. The arrival of our items was on time with no issues. I would highly recommend Agility Van Lines for great quality work and fair pricing.