Agility Van Lines

Agility Van Lines Reviews

Agility Van Lines Reviews
4.9(30)
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About Agility Van Lines

Agility Van Lines is a family-owned and -operated moving company that offers services in 18 states, focusing on the East Coast and Midwest. It has been in business since 2015. It uses 26-foot box trucks. It does not use warehouses unless a customer specifies they want storage. It does not partner with third parties or other moving companies. Agility is based in Fort Lauderdale, Florida.

Pros & Cons

Pros
  • Doesn’t use subcontractors
  • Offers storage
  • Same crew picks up and delivers items
Cons
  • Not available in all states

Our editor’s take

Agility Van Lines is a carrier that offers an array of typical moving services, such as long-distance and short-distance moves, packing and unpacking, storage services, and specialty-item moving. According to the company, the same crew that picks up your items also does delivery. If that consistency is important to you, Agility Van Lines could be a good fit.

Agility Van Lines services

Agility Van Lines provides the following services:

  • Long-distance moving: Customers can expect a delivery window of one to 10 days, according to the company, with the same crew that picked up the items also delivering them. Items don’t go to a warehouse unless a customer requests storage.
  • Local moving: Agility began as a local moving company in South Florida and has since grown to provide service in 18 states across the country, mostly in the Midwest and on the East Coast.
  • Storage: Agility offers both short- and long-term storage options.
  • Moving supplies: Agility Van Lines can provide small and medium boxes along with specialty boxes for packing dishes, pictures, wardrobes, books, mattress covers and other items.
  • Packing services: Packing and unpacking services are available. This includes full-service packing, where Agility packs all the items in your home. It also offers partial packing.
  • Furniture assembly: Moving teams can disassemble and reassemble furniture.

How to get Agility Van Lines

If you are interested in learning more about Agility Van Lines or obtaining a price quote, go to the website and complete the online quote form, which involves entering your pickup state, pickup ZIP code, delivery state, delivery ZIP code, size of your home and the date when you are moving.

You will then need to enter your first and last name, phone number and email address and click “Submit.” Once you complete all that, a moving consultant will get in touch with you to discuss further details.

Types of Agility Van Lines moves

There are two types of move services available through Agility Van Lines: local and long-distance. Both moves are done completely by Agility Van Lines, not by any third party or subcontractor. Agility uses 26-foot box trucks with the company logo and uniformed, trained employees.

Agility Van Lines pricing

The best way to find out pricing for a move with Agility Van Lines is to get a free quote, which starts with filling out a form on the company’s site. You’ll then speak with a moving consultant to go over details such as what furniture you are moving, what professional packing services you require and how many boxes you need.

For a vague idea of pricing, you may want to look at Agility’s price estimate page.

Agility Van Lines coverage

Every move with Agility Van Lines automatically comes with standard liability coverage, according to the company. This means that your items are covered at 60 cents per pound per item. Agility also offers full coverage valuation.

Agility Van Lines FAQ

What is Agility Van Lines?

Agility Van Lines is a family-owned moving company that operates in 18 states.

How does Agility Van Lines work?

To get a price quote from Agility Van Lines, complete the quote form on the website, and a moving consultant will follow up with you and walk you through the steps.

Where is Agility Van Lines available?

Agility Van Lines is available in the following 18 states: Alabama, Connecticut, Delaware, Georgia, Florida, Indiana, Illinois, Kentucky, Maryland, Massachusetts, New Jersey, North Carolina, Ohio, Pennsylvania, Rhode Island, South Carolina, Tennessee and Virginia.

Is Agility Van Lines legit?

Yes, Agility Van Lines is a legitimate company that at the time of publishing is authorized by the U.S. Department of Transportation to transport household goods. Its USDOT number is 2564711 and its MC number is 895410.

Agility Van Lines Reviews

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    Page 1 Reviews 0 - 5
    Verified purchase
    PriceMoversQuote AccuracyPunctuality & SpeedDamagePacking

    Reviewed Oct. 26, 2024

    Agility got good reviews so I thought I'd go with them for my moving process. I got quoted almost double with other companies. Agility still had good reviews and lower from the other companies with less reviews, but it was that happy medium of cost versus positive reviews. I had to package everything up, but they disassembled the furniture and wrapped it and took it across state lines to Georgia from North Carolina. It's in the storage unit now. So, there was no reassembly. But, they were very careful and meticulous and methodical with their packing and they were in and out quickly and very flexible with scheduling conflicts.

    The crew was very professional. The only thing is they used packing tape to keep the door propped, which completely stripped the paint off the wall. Luckily, it was an apartment, and they come in after each tenant and repaint. At a house, that might look differently or at an apartment complex where they might not give you your deposit back because of that. Everything else was positive.

    This was my first move. They were very respectful. I saw another moving company coming right below that created a walkway with padding or mats just so you wouldn't dirty or stuff the floors, which they didn't include. But it was an apartment, so I didn't really care as much in their laminate floors. They're more hardy than other types of floors that and maybe tracking dirt in. If they maybe wear little booties on their shoes, which they didn't do, but these are just miniscule.

    Other than those, they utilized as much space as possible in order to cut the price down, even though it ended up being more space than they anticipated being used. They worked with me getting to and from the storage unit. They were very flexible, friendly, and understanding of what I was going through at the time. So, I would definitely use them again.

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    Response from Agility Van Lines

    Thank you for taking the time to share your detailed experience with Agility Van Lines! We’re thrilled to hear that you chose us based on our positive reviews and competitive pricing. It’s great to know that our team handled your furniture with care and was able to accommodate your scheduling needs during your move from North Carolina to Georgia.

    We appreciate your feedback regarding the use of packing tape on the door; we understand how important it is to properly protect your living space. The use of tape to hold open your door was not proper protocol. This has been addressed with team our for appropriate retraining.

    We're glad that you found our crew of Steven, Kendel and Trevor to be professional, flexible, and understanding during your first move. Your satisfaction is our priority, and we’re happy to hear that you would consider using us again in the future. Thank you for choosing Agility Van Lines, and if you need assistance in the future, please don’t hesitate to reach out!

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      Verified purchase
      Customer ServicePriceMoversQuote AccuracyDamage

      Reviewed Oct. 14, 2024

      When I was in Florida, we were moving to South Carolina back in April, and I went online and looked for local movers that were near us. I wasn't looking for a broker. I was looking for an actual mover. The way the business works is if you're a broker and you're trying to get my business, you're gonna hire out guys to move me. If you're a van line, then you have a full time or part time staff that work for you that moves. So, I had Agility and two others, and one of them disqualified themselves because they really were a broker. There were two I had left, but I liked the guy I was working with from Agility and the price was very fair compared to the others. I was price-oriented and I wanted the people that were moving me to own the company.

      I did the inventory, Agility gave me a price, and then we signed off on that. The crew was great. The kid that ran the crew was good. He had a couple of people come and packed with him. Then he had a guy move with him, and then when he got here, they had three trucks show up and help him unload. They happened to be in the area, dropping off other furniture, so they came here to help him make it a quick unload. They were done in two hours loading our stuff in the house.

      We didn't have any breakage, so that was good. We weren't missing anything. The only thing that was different than I expected was my original bid was that my golf cart would fit into the van, and my golf cart did not fit in the van. So, I had to pull that behind my car up here, but that was no biggie. It was about $200, so it wasn't that big a deal. Overall, I liked the people that I work with on the phone and the crew that came out. So, we were satisfied. Considering some of the other people I interviewed, I’d definitely recommend Agility.

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      Response from Agility Van Lines

      Thank you for sharing such a comprehensive review of your experience! We're thrilled to hear that you found Agility Van Lines to be a perfect fit for your moving needs, especially when you were specifically looking for a company that directly handles moves without relying on brokers. It's great to know that our pricing, transparency, and the professionalism of our staff stood out compared to other companies.

      We’re glad to hear that the crew, comprised of Ontario, Joshua and Cedric worked efficiently and that with the extra help from the trucks in the area, the move was completed swiftly. We're always happy to hear that no items were broken or lost, as we take great pride in handling belongings with care.

      We also appreciate your flexibility with the golf cart situation and are glad it didn’t cause too much inconvenience. Your satisfaction is our top priority, and we’re pleased that you had such a positive experience from start to finish.

      Thank you for recommending us—your support means a lot! If you ever need assistance in the future, we’re here for you. Safe travels in your new home!

      Verified purchase
      Customer ServicePriceMoversQuote AccuracyPunctuality & SpeedDamage

      Reviewed Oct. 13, 2024

      I really like that Agility Van Lines is a family-owned company, and they had a lot of very good reviews. I was moving from one state to the next. So, I was looking to do a move from Boston to Atlanta, Georgia. I filled out some information on Angie. Agility was very attentive and they reached out right away. Shane gave me a call and he walked me through the process and asked me about everything that I had, and what I would be taking with me and what I wouldn't. He explained everything to me in great detail, how much things would cost, what were the additional costs for, and what was complimentary. He provided me with a discount. Based off of the information I gave him, he gave me a quote. He gave me some dates. He let me know the turnaround time.

      After that, I was contacted again by Denise. She's the front desk associate. I was contacted by her to finalize the information after I signed the contract. She narrowed down the timeframe of days that they would be coming to get everything. After that, she kept in touch just to give me an exact date. The first time, it was between Friday and Sunday. And then she called me on Thursday to confirm it'll be on Sunday for sure and that they'd be there between this time and this time. She kept in touch with me the entire time. When the guys were on their way there to me, she called the men who moved my things. They called me to check in.

      The three crew members were awesome. It was almost like my brothers were moving me. The interactions were great. I packed my belongings. They came in, they broke down two of my beds and reassembled them. I didn't receive anything broken. Nothing was damaged. There was one box where I put a bottle of bleach, and the bottle opened. So, that wasn't on them. That was me, and it was just some towels that were in there that got ruined. Other than that, I had no issues at all. They weren't slamming things around. Agility did a very good job of offering me a discount. I didn't expect that at all. And because I was moving from state to state, I was getting some extremely high quotes. I was pleasantly surprised with the amount that I paid and the quality of the service. I paid less than $3,000.

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      Response from Agility Van Lines

      Thank you for sharing your positive experience! We’re delighted to hear that our family-owned approach and the many good reviews influenced your decision to choose Agility Van Lines for your move from Boston to Atlanta. It’s fantastic to know that you were pleased with our approach in being attentive and thorough in walking you through the entire process, explaining the costs, additional charges, and complimentary services clearly. We’re also glad we could provide you with a discount and a quote based on your needs. Your satisfaction is our top priority, and we appreciate your trust in us. Your team of Richard, Tyquan and Antwan will be recognized for a job well done. If you have any further questions or need assistance in the future, please don’t hesitate to reach out. Thank you for choosing Agility Van Lines!

      Verified purchase
      Customer ServicePriceMoversQuote AccuracyPacking

      Reviewed Sept. 15, 2024

      Agility was very responsive on getting back to me and getting me a quote and they were attentive where I reached out to a lot of people and they weren't getting back to me. I’ve used Agility three times. And the first time, it was local. It was just Orlando to Davie, Florida. To get a quote and schedule our move, I called the company, and I talked to a representative. They asked questions and sent me some documents to fill out with furniture, boxes, and size of rooms. Then within 24 hours, I got an email with the estimate back to me.

      The crew during pick-up and delivery was super friendly, super polite, very attentive, and was telling me what they were doing and why they were doing it, because I was like, “You don't need to wrap that. It's not an expensive piece of furniture.” They were like, “It's our policy. We wrap everything.” They were cleaning up after themselves and not wanting to make messes and asking permission to use the restroom. They were very helpful young men. I was really impressed with how Agility handled everything. I was informed in the process the whole way. If they ran into traffic, I was called and notified that they would be arriving at a different time due to traffic. Everything was smooth. There was good communication.

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      Response from Agility Van Lines

      Heather,

      Thank you for your detailed feedback! We’re thrilled to hear that Agility Van Lines has consistently provided you with excellent service across multiple moves. It’s fantastic to know that our responsiveness, attentiveness, and communication have made your experiences positive and smooth. Our team’s commitment to careful handling and keeping you informed every step of the way is something we take great pride in. Ontario, A.J. and Victor will be recognized for a job well done. If you need any assistance with future moves or have further questions, please don’t hesitate to reach out. We appreciate your continued trust and recommendation!

      Verified purchase
      MoversDamagePacking

      Reviewed Sept. 15, 2024

      I used Agility Van Lines for a move from Virginia to Texas. I was planning on doing all of the packing. So, it involved making an appointment with one of the people from Agility, but it was the owner doing a Zoom, and going around each room, showing how much furniture I had and estimating how many boxes I would have, how many garment boxes, and how many dish packs. And because I've moved before, I already knew the lingo and knew how many boxes I was gonna have. You could have a smaller move like a one-bedroom apartment, and Agility has a minimum. They thought that I would just come under that minimum. I went a little bit over because I underestimated my boxes. Then they just charged me for the extra boxes.

      The foreman and the crew during pickup and delivery were the best part, which was shocking because I've had multiple issues in the past and I wanted to get into with people not treating my contents like their own contents, which I somewhat understand. For instance, I had to buy all new legs for the feet of my couch. And that's what led me to take the feet off this time. I flipped the couch. My husband and I took them off because when the other company put them back on, they didn't even care if the hole was there. They stripped the screws. I couldn't even get some of these feet off. I had to hacksaw them off. That happens when someone's trying to take a bed apart and then put it back together.

      The ones from Agility were a team of a gentleman and his two crews. They were the ones who loaded my stuff in Virginia and unloaded my stuff in Texas. They were fantastic. The lead guy was the one who was handling all the paperwork and telling the other two what to do. They were very experienced, too. They probably didn't need a lot of direction, but they were very careful and respectful. Overall, my move with Agility was great.

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      Response from Agility Van Lines

      Thank you for sharing your experience! We're delighted to hear that Agility Van Lines exceeded your expectations, especially given your previous moving experiences with other companies. It’s great to know that our Zoom consultation helped accurately estimate your needs and that our team of Galye, Cedric and Shemmar handled your belongings with care and respect. We strive to ensure a smooth and professional service from start to finish, and it sounds like our crew in both Virginia and Texas delivered just that. If you need assistance with any future moves or have any questions, please feel free to reach out. Thanks for choosing Agility Van Lines!

      Verified purchase
      PriceMoversQuote AccuracyPunctuality & SpeedDamagePacking

      Reviewed Oct. 24, 2024

      I did a long distance move with Agility Van Lines. It was the first time I've ever used a moving service, and I was quite pleased. We stayed in constant contact and they kept me informed all the way as far as the quote. The movers were right on time, and they wrapped and packed everything real good. I moved into a storage unit, and they even left some of the padding on some of my furniture so it wouldn't get damaged being in storage. Agility Van Lines was wonderful, and I have recommended them to three other people who are moving long distance. My sister used another moving company, and they took two weeks to get her stuff to her. I moved from New Jersey to Georgia and Agility Van Lines did it in a day and a half. Their price was good as well.

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      Response from Agility Van Lines

      Thank you for your wonderful feedback! We’re thrilled to hear that your long-distance move with Agility Van Lines was such a positive experience, especially since it was your first time using a moving service. It’s great to know that our constant communication and timely service met your expectations. We pride ourselves on carefully wrapping and packing your belongings, and we're glad the team of Vilhomme and Asaac took extra precautions with your furniture during storage.

      Your recommendations to others mean a lot to us, and we appreciate you sharing your experience. We're also pleased to hear that we were able to complete your move from New Jersey to Georgia in just a day and a half! If you ever need assistance again in the future, please don't hesitate to reach out. Thank you for choosing Agility Van Lines!

      Verified purchase

      Reviewed Oct. 24, 2024

      The thing that I liked about Agility Van Lines was that the gentleman who answered the phone was very polite. We turned it into a FaceTime. He walked me around the office and introduced me to the other young lady who was working there that day. Just showed me some of their setups and walked me through everything. Moving day, I was concerned, though. I had not received a call from the actual person or people who were supposed to be moving me. When I called the office, the rep was very apologetic. She contacted them for me and called me back and gave me their timeline.

      Moving day, I expected them earlier than they got there. They did not get to my home until after 2:00. But once they got there, they got busy right away. Moved things out in the order they needed to get on the truck. I was there till 9:00. It took a little while, but I expected that. The moving crew was great. They were careful with my stuff. They were understanding about moving everything. They were nice to my little dog, and my little dog loved them, which is unusual. They made sure that I had a place to sit somewhere while I was hanging out, watching them move. If they had any questions, they asked me.

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      Response from Agility Van Lines

      Thank you for sharing your experience with Agility Van Lines! We're delighted to hear that you had a positive interaction with our team right from the start, especially with the FaceTime introduction to our office and staff. We pride ourselves on our customer service, and it’s wonderful to know that our representative made you feel welcomed and informed.

      We sincerely apologize for the initial lack of communication regarding your moving crew. We appreciate your understanding as our team worked to provide you with the information you needed.

      It’s great to hear that once the crew if Richard Tyquan and Antwan arrived, they got to work promptly and handled your belongings with care. We're especially pleased that they were kind to your little dog and ensured you had a comfortable place to sit while watching the move. Your feedback about their attentiveness and professionalism means a lot to us.

      Thank you for choosing Agility Van Lines, and we hope to assist you again in the future!

      Verified purchase

      Reviewed Oct. 24, 2024

      Convenient, frequent, and available communication from initial contact, while shopping rates with a variety of moving companies, to bidding goodbye to the 5-man crew that carefully packed, transported, and unpacked two 26 ft. trucks of our precious, and valuable household belongings. Shane, his office staff and employees are dedicated professionals, with an eye for detail, and operational efficiency. No time wasted with these folks. Charges were very competitive, and payment schedule was fair. First move using a moving company. Future moving is not anticipated, however, my first call will be to Shane at Agility Van Lines.

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      Response from Agility Van Lines

      Felix,

      Thank you for your wonderful review! We’re thrilled to hear that your experience with Agility Van Lines was so positive from start to finish. It’s great to know that our communication, attention to detail, and operational efficiency made the process smooth for you. We take pride in providing competitive pricing and a fair payment schedule, and we appreciate your recognition of our dedicated team of Daniel ,Elie, Alfred, Victor and Cedric. Thank you for choosing Agility Van Lines, and we look forward to assisting you in the future.

      Verified purchase
      PriceMoversQuote AccuracyPunctuality & Speed

      Reviewed Oct. 22, 2024

      Agility Van Lines is a top notch moving company that I absolutely would hire for an out of state move, and I highly recommend them. After speaking with John, and receiving the quote I was confident in my choice to hire them. Shane, (owner) explained the process of the move, and Denise kept in touch with me in regard to date of pickup, and time. The movers also contacted me to let me know that they were completing a job, and I would be the next stop. They were efficient with their time. They handled my items with great care from pick up to drop off, and were courteous and friendly. I was super impressed with everyone at Agility from headquarters to the movers. They are honest, trustworthy, and they really did make my move from SC to MA stress free. Shane, Denise, John, Richard, Vinno, Kirby, and Philip, thank you all for such a wonderful moving experience.

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      Response from Agility Van Lines

      Thank you so much for your glowing review! We’re thrilled to hear that Agility Van Lines provided you with a top-notch moving experience for your out-of-state move from SC to MA. It’s great to know that John’s quote and our detailed explanation of the process instilled confidence in your choice. We’re also glad that Denise kept you informed about the pickup schedule and that our movers communicated effectively about their arrival.

      Your recognition of the care and efficiency our team demonstrated is truly appreciated. We pride ourselves on being honest and trustworthy, and we’re delighted that we could make your move stress-free. We’ll be sure to pass along your thanks to Denise, John, Richard, Vinno, Kirby, and Philip. If you ever need our services again, please don’t hesitate to reach out. Thank you for choosing Agility Van Lines!

      Verified purchase
      MoversPunctuality & Speed

      Reviewed Oct. 17, 2024

      We recently hired Agility Van Lines for our move from NJ to Jupiter Florida. I received quotes from six moving companies and I received varying costs. I felt Agility was the way to go, as they do not utilize subcontractors or booking agents. I liked the fact that my items were in their possession at all times. They are accredited, we're on time. The workers were all professional. Courteous and hardworking. They were upbeat and personable. They made a trying time pleasurable considering we moved during hurricane Milton. From start to finish Shane, Denise, Daniel and Elie were awesome. I highly recommend the Agility family.

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      Response from Agility Van Lines

      Thank you so much for sharing your experience! We’re delighted to hear that you chose Agility Van Lines for your move from NJ to Jupiter, Florida, especially after comparing quotes from multiple companies. It’s great to know that our direct handling of your belongings, without using subcontractors or booking agents, made you feel confident in your decision.

      We’re also happy that, Myself, Denise, Daniel, and Elie provided you with professional, courteous, and personable service, even during the challenge of moving through Hurricane Milton. We strive to make every move as smooth and stress-free as possible, and we’re thrilled to have made a trying time more pleasurable for you.

      Thank you for the recommendation!

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      Agility Van Lines Company Information

      Company Name:
      Agility Van Lines
      Address:
      1500 W. Cypress Creek Road, Ste. 504
      City:
      Fort Lauderdale
      State/Province:
      FL
      Postal Code:
      33309
      Country:
      United States
      Website:
      www.agilityvanlines.com