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Casio Watch Reviews

2.9
44 reviews & ratings
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About Casio Watch

This profile has not been claimed by the company. See reviews below to learn more or submit your own review.

Casio has manufactured timepieces and electronic devices since 1946. The company produces watches, calculators and musical instruments for both everyday use and specialized functions.

Pros
  • Affordable price
  • Wide variety of models available
  • Water-resistant features
Cons
  • Frequent repair issues reported
  • Poor customer service experiences
  • Quality concerns with specific models

Casio Watch Reviews

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    Page 3 Reviews 40 - 240

    Reviewed Jan. 20, 2009

    I sent in a casio atomic watch in to have the band repaired. It was not able to be repaired by a local watch repairman at a jewler. I paid a little over $40 for the watch new. The repair cost is over $30 just to repair a broke band and they want me to pay for shipping also. I didnt ask them to pay me for my shipping cost. Anyway I told them just to ship it back to be broke.
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    Reviewed Jan. 11, 2007

    The Casio G-Shock solar-powered watch is the worst excuse for a watch I have ever seen. Attempting to keep the watch powered is ridiculous, and the result is the watch will run out of power frequently. For example, I'm teaching class and in the middle of it there goes the watch...it's now a blank screen...and this happens over and over. Does the Timex Ironman ever do the same? The answer would be a resounding no.

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    Reviewed July 20, 2006

    Bought a Casio WaveCeptor wristwatch. The case broke after 6 months, at the point where the pin connects to the case. The case is specifically excluded from the warranty. I am an office worker and don't abuse my watches. I believe that the broken case is due to a design and/or manufacturing defect. I plan to go out and buy a good old reliable Timex now.

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    Reviewed April 26, 2006

    I purchased an LW200 watch for my 10 year son for Christmas 2005. The watch touts a 10 year battery lifetime. 6 months later the battery died. I went to a jewelry store to replace the battery. The cost of replacing the battery was $16.00. 1 month later the battery died again. I contacted Casio and explained the situation. I was told without a receipt they would not repair the watch under its warranty unless I notarized letter stating when and where I purchased the watch along with a letter stating the problem.

    I explained it was purchased for Christmas and given to my son as a gift. I also explained the cost of creating a letter to be notarized, getting the letter notarized, creating the letter explaining the problem and steps taken, and finally mailing in the watch with all this outweighs the cost of the watch.

    No matter how I explained this, Casio would not honor its warranty.

    The day before this contact was made, I went to the store where I purchased the watch originally and found the ownership has changed. The new owner would not assist as "I didn't sell the watch to you" was stated to me. He then gave me Casio's information. When I returned home my son asked about the watch and very disappointed to find I could not get the watch fixed and that I needed to send to Casio for repair.

    For as large a company Casio is, I think their warranty requirements suck!

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    Casio Watch Company Information

    Company Name:
    Casio
    Country:
    United States
    Website:
    www.casio.com