Better Homes & Gardens Reviews

Bought glass containers with lids and they're horrible, the seals don’t stay in and the clips break off!! Better Homes and Gardens DON'T stand behind their products, when they're contacted all they have to say is they have a contract with “Walmart” to contact them! WHAT A JOKE. Guess I won’t be purchasing this brand anymore. They're just another company/business out for the buck and could care less about the customer!! Very poor customer service.

Purchased Better Homes and Gardens towels. 5 out of the 6 have begun to come unsewn in approximately one month of use. Brand new towels are frayed. Also, these towels discolor very easily. They feel ok but they are overall terrible!

Not good products and can’t get a hold of anyone!!! Bought non stick pans. Non stick. Yeah right. May have used the wrong spray and used nfl receiver spray. Will not be buying products with anything affiliated with this name and will make no one else does either.

Better Homes & Gardens Bamboo Stackable Shelf, Natural Bamboo Color, Easy Assemble, 16 x 10 x 1.18in. is a piece of junk. Either the screws are too short or the wooden dolls pins were too long. Put the screw in and the wood split in middle.

I used to subscribe to BHG and was looking forward to every issue. For years. Then they changed an editor in chief. And it all went downhill. The magazine became just a collection of ad with 3-4 pages of actual text. I suppose it is a nod to the younger generation of readers who don’t read anymore. But they don’t read BHG either. They are in TikTok and IG. They just sent me an Xmas issue as a freebie. I looked through it and I see that it got only worse. Now the ads are even more, but the only actual BGH content is 3-4 pages of repetitive pictures of the same candles or decorations in Xmas flavor. Junk! Pure junk! And so many trees are killed for this useless magazine that nobody reads!

I bought a bathroom fixture at Walmart and it was missing a part. I called Home & Garden who said the part would be shipped the next day. Three months later, I still have not received the part and when I called again, a recording said I was eligible for a $100 Walmart gift card but there would be a small processing fee. Are they seriously working with scam companies now? So I may be out around $33 for an unusable bathroom fixture but H&G will be out much more in the long run as I will not do business with this company again.

We've experienced the exact same scenario as, "William in Matteson, IL Reviewed Dec. 12, 2021" see below. But our issue is three years later now, Oct 17, 2024 & involves four cube units, (2) 4-cube & (2) 6-cube, all "Tobacco Oak" finish per Better Homes & Gardens" model listings & pictures, all shown on Walmart's website. Unfortunately, the two 4-cube "Tobacco Oak" cube units & the two 6-cube "Tobacco Oak" units, all ordered at the same time, from the same online Walmart site, are DIFFERENT COLOR FINISHES & do NOT MATCH.

I got a notice In the mail from Better Home and Gardens that I could get 2 free subscriptions for a gift for 2 people. I ordered it. It's been 3 months and my aunt and mother-in-law still hasn't gotten there. Subscriptions, I've called customer service twice and got nowhere. Just they want to pass the book I'm through dealing with them. I won't be resubscribing, and I wouldn't Advise getting the 2 free subscriptions that you never get. Thanks better home and gardens for nothing.

I buy a lot of wax melts for my wax warmer. I like my house to smell good. Since about Christmas 23, I have noticed BH&G wax melts are losing their scent when in the warmer for a couple hours. They use to last for days. I emailed BH&G and their response was, "We don't make them anymore..Someone else makes the product for us." If a company is going to put their name on a product and sell it under that name, they need to back the product. All I want are wax scents that hold their smell longer than an hour.

Better Homes & Gardens failed me twice when I ordered the same furniture there. I wasted two months waiting for their response and every time they referred to system failure. Worst service and awful customer support. Don't do business with them!