Lively Mobile Plus

The device is not sold out, nor is it out of stock, do not allow the two companies lie to you. The device is defective and on recall for "Public Safety Reasons". As one of the many victims of this defective device, they too tried to mislead me as well. That is why they had to recall it. 911 does not work, it is NOT waterproof as they say, the Fall Detection does not work, GPS does not work. Now a Federal Class action Lawsuit is pending against both companies.

On 5/26/19 I called Customer Service to report that my mother's Lively Mobile Pendant was not holding a charge. They tried for over a half hour to re-activate the device and finally determined it was "unfixable". I expected them to send a replacement, but they said the pendant was out of stock, they did not know when they'd have any more, and there was no "Waiting list." They offered to substitute their Jitterbug flip phone, but I said that was not acceptable. If it's not on a necklace, I don't think my mother would be carrying a phone up & down the cellar stairs.

I set up the Lively Mobile device for my mom last fall. I was delighted with customer service, the price and the app. And they call right away if she presses the button. However, we want to be able to track her if she goes out of the house alone, since she is likely to get lost. Most of the time (like right now), it will just say that it's fetching data. Sometimes it can take 10 minutes to update, and then she's likely to be a couple of blocks away from the result. We're really sorry that the technology doesn't work better given the GPS technology that's available today.

I purchased a Lively Mobile and noticed in the manual (thankfully before activating the device) that it was for one single user. My mother is fully functioning but my father is in early stage dementia and can no longer remember how to use his cell phone to make a call. They do not have a landline so I wanted an emergency button he can use either for Mom or himself. I called Great Call and the customer service lady said it was no problem, I just had to let the folks know when I called the activation number. The man in the activation department was one of the rudest men to whom I have ever spoken.

Yesterday when I was cleaning my house, I got my feet tangled up in the cord and fell hard on my knee and as my face was headed into the tile floor my put my arm down first. I was afraid to move because my knee and arm were hurting. I grabbed my Lively out of my pocket and pressed the button. Nothing. No light no answer from anyone. It was dead. I keep my Lively on the charger at night and then carry in my pocket during the day. So there should have been plenty of juice in the device. I called GreatCall and I told the representative my story and he said, "you have two options, buy a new one or cancel your account."

They will not let me return phone. They misled me & not truthful. They told me 2 keep phone & I would get what I expected. They lied so I would keep phone & go beyond time to return. I paid 4 something they knew not useful. I hope you can help!!! Thank you!!!

I purchased GreatCall - Lively Mobile One-Piece Water-Resistant Medical Alert Device - Silver for my 89 year old mother. She lives alone as my father has passed. She still drives, so wanted a device that could travel with her. She is also still very active around her property but is fearful of falling & needing assistance. I checked coverage availability for her area. It reported that there was coverage.

I’m as active as I can be but I had fallen across the fence at my front yard. Also my husband passed away three years ago so my kids just kept on wanting me to get this medical alert device. I had a friend that got one and hers was only good for so many feet out there in the backyard or front yard. I wanted one that was good anywhere so I got Lively Mobile. I wear it when I get up in the attic and I wear it when I get up on the ladder. I called them not very long ago because I wanted to be sure it works, and the response time was very good. The rep answered right away. So I was very happy. I would recommend Lively Mobile.

I have people in my family who is falling down and I have bad hips and can’t get up. Also, I’m 90 years old now and I thought I should have a medical alert device. The device that I had fell apart and I'm ordering another from Lively Mobile because of the reasonable price. It was something I could handle. I ordered on the phone and the rep was friendly and nice. I felt really comfortable.

I thought it would be safer to have a medical alert device so I got one from Lively Mobile. I hook it on my bra strap and it's all right. It feels comfortable. Also, I call in a couple of times to test it and make sure it's working. Overall, I'm satisfied.

In the middle of the night, when you fall, you need somebody. It makes me feel good knowing I have my Lively Mobile. The device is all right that I wear it just like a necklace. It's excellent and if a friend asks about it, I would say it would be a good thing to get. I wouldn’t go without it, I know.

I was getting old and I was having a few problems. I was just 84 years old but I couldn’t walk very good so I got a walker. And I got the Lively Mobile as well. I wear it around my neck and it doesn’t bother me. It's right where I can just mash it if I need anybody. If I fall or something happens, somebody will come and see what it is. I wear the device when I’m by myself but if somebody’s with me, I don’t wear it. I like Lively Mobile. They're very nice and I would recommend it to anybody if they need something that they can buzz when they get hurt and they don’t have anybody with them.

I got a medical alert device due to my age and my daughter thinks it’s good that I got one but I just feel fine. I also wonder sometimes if I could get one cheaper. Still, I’m glad I got the Lively Mobile. If I need it, I got it and I have it with me most of the time. I don’t like it on my neck though. I feel that weight. I have it in my pocket or in my purse instead when I’m going. I also always have it by my bed but I live right in town so I'm wondering if it wouldn't be better if I just use my phone and call 911. It would be faster rather than having Lively Mobile come on the phone then they'd have to get someone to come here. If I call 911, they know where I live and they’d be right here. But now that I got the Lively Mobile and I have signed up, I just need it.

I’m 93 and seeing the commercials about life alert made me feel as if I needed it. I’ve read things about Lively Mobile in different advertisements and I’m convinced it’s the best. I like it very much and I want it with me. I’ve kept it with me day and night. I keep it charged and put it in either my blouse or pants pocket. I used it once when I fell and I couldn’t get up, and their team responded quickly in a timely manner. I feel more secure since having the device and it’s serving a purpose of what it’s meant to be.

I’m 85 and I’m frightened that I might fall so I needed a medical alert device. I haven’t had to use it at all but I’m glad I have Lively Mobile. I have it in my pocket and if not, I have it on the outside of my purse. I tried the device when I first had it. I wanted to make sure it was activated if I sleep. I feel a lot safer and I have it in the cradle right by my bedside. It’s there if I fall and I’m very satisfied with it.

My father passed away in January of 2017 and my mother had been with him and the caregivers until that point in time. After that, we thought that it might be good for her to have access to a medical alert device since she was living at home by herself. She’s been using the Lively Mobile for about 18 months now. It would work outside the home. So she can wear it while she’s outside the base area range and she would need to have her cell phone with her if she needed help. We've tested the button and the response is immediate. It's great.

My wife got the Lively Mobile for me. I wear it sometimes when I want to go outside and I feel secured with it.

I got the Lively Mobile for emergencies. I need it because I live here in the ranch by myself and it's 20 acres. The only time I have somebody come is on Wednesdays. They bring in firewood in the winter and mow and blow in the summer. I kept the device all the time with me because that’s the purpose of it. I feel safer and more secure when I have it. I have recommended it as well.

A year and a half ago, I was having problems coughing and sometimes I would almost black out. So, I looked into getting a medical alert device and wound up with Lively Mobile. I'm alone and I'm a widow and if I'm outside and working, having the device is like having a safety belt on.

My mother is home alone and she wears her Lively Mobile device like a necklace. She accidentally used the button and she had two falls where it has worked. The device, however, doesn’t hold a charge for the full day and it has been a bit concerning. We had a problem already where it wasn’t charging and Lively Mobile gave us a replacement. The people there have been fine whenever I speak with them. They said that what they gave us was a rebuilt model and yet it is doing the same thing. We’ve been tracking the device's performance for the past week to see what time it starts beeping that it needs to go back on the charger. We are gonna call Lively Mobile again.

I had fallen about three times and I live by myself. Last time I fell, I was on the floor for six hours. My kids insisted on me getting a medical alert device and I feel comfortable with my Lively Mobile. The one time I needed it, it came through. I fell a year ago and the response was very quick. The young lady who answered the phone took care of exactly what she was supposed to do. Plus she stayed on the line with me the whole time until the EMS got there. Within 20 minutes, the EMS was there and they took care of me. At the time, I had injured my arm but they were just scrapes and bruises, and I didn’t have to go to the hospital. Everything went smoothly and it was very professionally done. I’m very pleased with Lively Mobile and I’ve also recommended it to a number of friends.

I carry my Lively Mobile device everyday and while I really haven’t used it, I’m happy with it. I put my device in my pocket. I can’t stand it around my neck because it’s jiggling around it. Shortly after I got my device, my cradle didn’t work and they sent me another one. They were very nice because they mailed it to me right away.

Lively Mobile is a good product and cheaper than others. I've had it for a couple of years and I feel pretty good about it. I wear it around my neck but I've gotten tired of it so I put it in my pocket. I like the other one which was on my wrist instead of hanging around my neck. I've had some falls and the response has been good. I pushed the button and the help came right out.

I have a tendency to fall and I decided I better have somebody to rely on. I've had Lively Mobile for a few years and it makes me feel more secure. I wear it around my neck and I've been trying to remember to put it on every day. At night, I have it next to me on my nightstand. I've been doing okay.

I fell down one time and my kids bought a Lively device for me. I didn't want it, but I'm getting older and if I go down, I'm gonna need somebody to call. The device works all right and it's been nice. I like the idea, but I'm not satisfied with the piece. I had the big metal one and then they cut down a little bit, which is still bulky. I've had it a little over two years and when I go to the club, everybody's got a small one hanging under their shirt and you don't even know it's there. Meanwhile, I got this in my pocket and if I fall in my pocket, I don't know if I'm gonna be able to get to this. If you go on TV, they got these thin ones people put on and I'd like to get one of them instead of this heavy thing, which is also so damn wide and big. It's ridiculous.

I've had my Lively Mobile button for three years now and I've only used it one time. I woke up at around 11 o’clock and I didn't know what was wrong with me. When I pushed that button, I had help quickly. The rep called everybody on the list but because it was a foreign area code, none of the family would answer. It wasn't the rep's fault. She did everything she could do, and she stayed on the phone and didn't leave me, not one minute. It was 25 minutes before I ever got any help. I finally called my niece myself and she got the ambulance. When I started out the door, I said that I knew what was wrong with me. My sugar had gone up to 400 and some. But I had never had experience of that sugar being up so I didn't know what was wrong with me. But now, the family knows to answer Lively Mobile.

My father in law was having difficulty using the telephone, so we got him a Lively Mobile. My interactions with the reps of Lively Mobile have been very good. He wears the device every day around his neck and then puts it in his shirt pocket. We feel more at ease now. I don’t know if he would use the device, but if someone were to find him, then they would be able to use it. We would recommend Lively Mobile.

I am 73 years old and do at times trip and fall. I have had my device maybe 2 years and when the newest one came out it was upgraded. The problem I have had is that in the past year I have fallen 3 times and the fall detection never did anything. I have talked to customer service each time and had gotten 3 different answers. All have said that it is only activated when you fall a certain way. REALLY. I have complained enough that each time I was sent a new one. I just received my third one and I am hesitant in using it. The last time I fell (3 weeks ago), it did not go off until 14 hours later, surprise. I guess I was very lucky to be able to finally got up on my own, maybe next time I will just lay there till I expire. I really want to believe in the product, and feel that if I am paying extra for the fall detection, It should work when I do fall. Not really happy.

I have reached the age where I needed a medical alert device. It would also make my kids more relaxed if I got a button that I can push if I fall. The Lively Mobile device is fine. I wear it around my neck when my daughter is gone and usually if she's here. I also feel safer having it. I know that if I fall, either the doctor or the emergency people would be here in no time flat and my children would know.

I wear my Lively Mobile device all the time. In case I'm out driving around or I'm home alone and I have a situation, I can call for help. I dropped it a couple of times and it went off, and they responded quickly. I didn't realize it was gonna cost this much, but when I added the fall protection, that's what made the price go up. The experience has been fine overall.