
Tripinsurance.com Reviews
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About Tripinsurance.com
TripInsurance.com offers some of the best value and service in travel insurance. They make it easy to compare and select the best coverage for your trip by grouping their plans into three categories: Good, Better and Best. They are the only comparison website that lets you file claims on their website. They provide telephone support when you buy, while you travel, and when you file your claims. All their plans come with e-Travel Alerts to inform you of any problems that may occur during your trip.
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Tripinsurance.com Reviews
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Reviewed June 21, 2016
I’ve known about TripInsurance for a long time and I’ve used them several times including the time when we went on a cruise. We always travel and we always make sure we insure ourselves. We do it with them because they were much reasonable. They give us the best coverage for the price.
Reviewed June 18, 2016
We went to Europe and a house cost can be significant without a local insurance, so it was a good idea to have one and TripInsurance seemed like a reasonable choice compared to the prices of the other places I considered. In my experience, it wasn't very painful to have the documents printed out and go through the procedure of acquiring it, and that's a good point. Luckily too, we didn't have to use it.
Reviewed June 15, 2016
Instead of using the insurance provided by the cruises we take, we usually try to find our own because I feel like they’d be for us instead of for the cruise line. Trip Insurance usually gives several options like good, better, best and so we get to choose which ones of those I believe fits our class. I've called and talked to some of their reps and they were helpful. Their customer service reps were good, answered our questions at least, and told us to call back anytime. Their prices, compared to others, are within the range of what we look for. Sometimes, the cruise lines or the travel places we've used don’t cover quite as much as what we can get with Trip Insurance.
Reviewed June 11, 2016
Our travel agent told us about TripInsurance. He offered it to us right before we did our trip. Our experience with them was good. If we needed anything, they were very helpful. I’ve done my claim online, but I had to send the paperwork in through the mail.
Reviewed June 10, 2016
I was traveling out of the country and when I do, I want a policy with emergency evacuation because I normally travel to Africa. I got TripInsurance because they gave me the coverage I wanted and the options I needed to make a good decision. I had a positive experience with them and I’d buy insurance from them again. I’ve already recommended them to friends.
Reviewed May 11, 2016
I do a lot of traveling and I always worry about some accident happening in some foreign country. So I want the evacuation types of things. I googled for trip insurance and ended up with Tripinsurance.com. I liked their website and what they had to say. I called their customer service, talked to them about it and they were very helpful. It was a positive experience and I'm very satisfied. Their price must have been very good because I chose to go this way. Although it was a bit more than what I wanted to spend but looking at everybody else's trip insurance, it was probably the best I could do. I have recommended it to other people.
Reviewed May 10, 2016
Having TripInsurance gave me a peace of mind that I would receive monetary aid if issues arose during my trip to China. Wanted to be able to travel without further worries. Having to know foreign language was hard, so one fewer challenge was having peace of mind. TripInsurance helped me feel comfortable that my loved ones would be taken care if an unfortunate incident was to occur.
Reviewed May 9, 2016
We worry about something happening to us before the trip and having to cancel. I did a quick review and comparison of travel insurance providers and, although it wasn't a detailed investigation, TripInsurance's travel insurance fits our needs and was reasonably priced. Most of it was spelled out pretty well online. The customer service was also very good. We needed the protection while we were on the trip, and now that the trip is over, we're glad nothing happened.
Reviewed May 6, 2016
I’ve been using Tripinsurance for a long time. Last time I got sick a week before my scheduled cruise and I had to cancel it. I called the insurance and asked them what I should do, and they said I need a doctor and report. So I went to the doctor, and I got the forms, filled them out, and sent them all in. I filed it the 30th of March and Tripinsurance got all the paperwork April 7th. And I called and they said that they were going to be making a decision last Friday. I haven’t heard anything yet, but I figure I’d give it a week or 10 days and see, give them a call and see what’s going on. The people that I talked to were extremely helpful and very informative, and my overall experience was really easy.
Reviewed May 2, 2016
I always used to buy travel insurance through the airlines but then, I found through a friend that Trip Insurance could be a better choice so I went with them. I have used them about seven times in the last couple of years because I’ve done a lot of traveling with my family and I found it very easy to use when buying an insurance. When I was comparing quotes and features their price seemed to be competitive. I was very happy buying it but now I'm questioning myself. Service isn’t as good as it could be.
Service isn’t as good as it could be. I’m not totally happy with filing a claim. I had to file one recently online and it took them a month to process it. I had to make several phone calls, and when I called the service number for claim, I get the music and I always have to wait for service. It’s not as easy as it used to be. I had to put in a lot of effort to follow through. Just today, I found out what the reimbursement is going to be, and it looks like I have to file a claim or appeal for one of the items. And so, it remains to be seen. And again, this is another step, another time on my part to go through it.
Reviewed April 28, 2016
TripInsurance.com was recommended to us by the individuals who organized our cruise. We then purchased the insurance just in case something goes wrong with the cruise and the flights because you don’t get refunds if there’s a snowstorm. Everything was so positive as far as the convenience in the signup, the feedback and the comparisons on the website. It was easy to negotiate and to navigate. Everything worked out.
Reviewed April 24, 2016
With TripInsurance, I like the convenience of doing the registration online and then calling them to confirm and finalizing it. I prefer to work with somebody that I'm actually talking to than to book something online if I'm not clear on it. Calling in just makes it easier for me. It was originally recommended to me by my travel agent, who also helped me pick the right policy for me. I had tried AAA and their rates were much higher and compared to TripInsurance, I don’t think AAA's coverage was any better.
I utilized TripInsurance's complimentary 24/7 e-travel alert but I only used them for two trips. Maybe I did it wrong but as soon as I booked the trip, there was bad weather in the area even though I wasn’t there yet. I would get the weather alerts and everything so I quit using it. I've used TripInsurance a few times and I would be using them again shortly.
Reviewed April 17, 2016
I have another travel insurance agency before but TripInsurance seemed to be what I needed. I was able to choose the right policy for my budget online without having to talk to anybody.
Reviewed April 15, 2016
The travel insurance covers the cost of the insurance and also the medical particularly when a person is going out of the country. I looked at five or six comparisons and went with the one that met our needs. Tripinsurance had a whole bunch of providers and I could look at all of them. A couple of interactions with customer service were on cruises and the price went down afterwards. One cruise went down by a thousand dollars, so I had to call. I called and I said, "listen, the price of this cruise went down a thousand dollars. What do we do about the insurance?" They said that I'll get a refund and the difference was $300 or $400 on it. So, I had a good interaction with the rep. We have another trip next January and I'll be insuring that through them.
Reviewed April 13, 2016
Tripinsurance.com is great. I feel confident with them so I’ve been using them a lot. Compared to other travel insurance provider, their price is better and the way they set it up. When I had a question about the policy, I called customer service and they responded quickly and that's important to me.
Reviewed April 9, 2016
I was worried about whether we needed medical coverage or anything of that nature, and since Tripinsurance was recommended by the Cruise Radio Podcast and the rates seemed to be a little bit cheaper, we purchased from them. Their website was pretty easy to understand, but I would like to make one comment as to how they could improve it. If they could set up a username and password, I wouldn't have to reenter all my personal information every time I take a trip. That would speed up the process.
Reviewed April 5, 2016
The prices were very affordable for Tripinsurance.com. It was very easy to get and got all my papers right away. I would recommend them but the only issue I can’t be 100% sure is because I didn’t have to use the insurance. So I don’t know how they deal though I wish I had the time to have done with them again on my recent trip because I’m having issues. But it was a last minute trip and when I purchased the tickets, I just did whatever the airline offered which was the biggest mistake.
Reviewed March 30, 2016
I always buy travel insurance and it's easy to buy something with the mobile carriers so I got Tripinsurance.com. I looked at others too but if I were to compare their prices, it wouldn't be the same if I go directly to each company website as it wasn't discounted. So it was more efficient to buy something in the apps that the companies deal with. Overall, it's easy and efficient.
Reviewed March 26, 2016
My husband spent quite a lot of time researching on various trip insurance companies and Tripinsurance.com had what seemed like the best deal with the most coverage. That was important because we can get coverage through our Visa credit card. When we went to Europe, we used TripInsurance and it was fine. Luckily I never had a claim. But it was useful because they sent us alerts all the time and their alerts seemed to be specific for our destinations. We went to a variety of different countries last December and they were capital cities of Europe, so it was high alert time.
Every time we go on a big trip like that, we spend so much money on the plane ticket. And then I had to pay for all my Airbnbs and hotels ahead of time so if we had been held up, we could have lost money for sure. And there was a recent terrorist attack so that was definitely a questionable time. With the trip insurance that we bought, we were covered for medical as well as flights or any kind of missed connections, so that was good. But Tripinsurance doesn’t help you if you have a claim while you’re over there, and it was really limited as far as medical insurance. But overall, it was a good value for the money.
Reviewed March 23, 2016
I've been traveling extensively for the past 30 years, and decided I needed to purchase travel insurance. Everybody that I've talked to at TripInsurance was so helpful and non-partial. It's really good that they've included the fire company in the package. It's expensive but it's really comprehensive and they laid out all of the different insurance companies to go to.
Reviewed March 17, 2016
I've had bad experiences with trips in the past so I bought a travel insurance, which I knew I needed. I did a comparison of travel insurance providers and Tripinsurance.com had the best products that I needed at the best price so I went with them. They're affordable and easy to deal with.
Reviewed March 2, 2016
My destination apparently required me to purchase travel insurance, and I went with Tripinsurance.com because their website was easy to make it happen. I was able to compare products, and pick the right policy for my budget. Also, their price is certainly competitive. Although the description was good on the website, there were questions about what kind of evacuations would be covered - medical, emergency, political or some other kinds. Since I did not have to make a claim, I did not have to go through that experience of finding out. And this was not just with this company but with all companies.
Reviewed Feb. 21, 2016
I wanted to be protected on our trip, have a good investment and some insurance in case something happened so I contacted TripInsurance. I'd done a little research, they sounded like a reliable company and the quote they gave me was a little lower than what I've gotten before so I signed up. They also have very good customer service reps. I had a couple of questions and they called back and answered those. I was well-satisfied.
Reviewed Feb. 18, 2016
TripInsurance seems to have better coverage for a better price than some of the other companies. I did everything on the internet and I had a problem because one of the last trips we did, I booked it a little over two years out and the calendar on the website wouldn't go that far. The chat wasn't open so I sent a message and they sent a message to me back saying how I could get it to go beyond the two-year calendar.
Reviewed Feb. 14, 2016
We initially compared products to get the right policy for our budget and we found that Tripinsurance.com has satisfactory prices. The comparison tools that we used were very helpful to identify just what we needed. Their customer service is excellent and I've already recommended them to friends.
Reviewed Feb. 12, 2016
We wanted to make sure we had travel insurance in the event something should've happened, and our trip was rather expensive. We set up everything online, and the prices with Tripinsurance.com were reasonable for what we're looking to cover.
Reviewed Feb. 9, 2016
I'm a regular customer of Tripinsurance.com - for at least 5 years. I find them cheaper compared to CSA which I had used in San Diego. I had several claims which they solved in a timely manner. I have confidence in their company. As a matter of fact when friends ask me about trip insurance, I always mention them.
Reviewed Feb. 4, 2016
It was easy to sign-up with TripInsurance.com, and there were no issues on my trip so I didn't really had to use it, which I see as a plus.
Reviewed Jan. 29, 2016
We usually purchase travel insurance every time we go on a trip and TripInsurance has the least expensive for coverage compared to other companies. I am happy with them.
Reviewed Jan. 27, 2016
We took a trip to Alaska a couple of years ago and we used Tripinsurance.com, though we didn't file a claim for that. Their price is about the same as the others, however, they had good references and reputation so we as well use them again this time. We haven't taken the trip yet but I hope we don't have to use it.
Reviewed Jan. 25, 2016
I decided to purchase travel insurance because of my second trip. I have a comparison of their offerings of the different policies that are available to other companies and the prices from Tripinsurance.com is lower and better coverage. I arranged it all online and they have a well-organized and easy to use website, which answered all my questions.
Reviewed Jan. 21, 2016
We’re getting ready to take a trip to Israel with our church and the website recommended to get an insurance. We went on it and Tripinsurance had the things that we were looking for at the same price as others. That’s why we got it.
Reviewed Jan. 17, 2016
I decided to purchase travel insurance because I do quite a bit of traveling. After checking prices and other factors, I found that TripInsurance offers a nice selection of different companies and prices that were good. Purchasing my TripInsurance policy has been very straightforward. I like the fact that you can compare the plans, like the silver or the gold level plans, and this makes it easy to decide what you want. So far, everything's been good. I've never needed to place a claim with them yet, so it's uncertain how easy or difficult it would be should I ever need to. Hopefully, I'll never need it.
Reviewed Jan. 14, 2016
Trip Insurance offers better pricing compared to others. The website is beautiful and ordering was easy. I never had the chance to actually use the insurance, which is a good thing.
Reviewed Jan. 11, 2016
Dealing with tripinsurance.com was a very unpleasant experience - one I plan to never repeat. Because of illness my husband and I were forced to cancel a trip we had insured with tripinsurance.com. We filed a valid and fully documented claim which we had every reason to expect to be promptly processed. Every time I called to check on the status of the claim I heard a series of weak and vague excuses - "It's being reviewed", "We're very busy right now", "Your file is on the top", "Maybe next week." Finally I became convinced that tripinsurance.com was stalling simply because they did not want to pay the claim.
It appears I was probably right because after hearing yet another preposterous excuse I expressed my frustration and anger and said it was time to involve my attorney. Suddenly all the issues evaporated and the claim was approved that afternoon. Tripinsurance.com received our claim on October 6, 2015 and we did not receive payment until January 2, 2016. Almost three full months! And at no time was there any question about the validity of the claim or requests for additional documentation. How long much longer would we have had to wait if I had not threatened legal action? So yes, we did get our money, but no, we will never again do business with this company. I refuse to support an organization like this.
Reviewed Jan. 11, 2016
We were able to compare prices and found what we were looking for with TripInsurance.com. We didn't have any difficulty getting the travel insurance. Based on my purchasing experience and the plans offered, I would recommend them to a friend.
Reviewed Jan. 8, 2016
I read an article that listed a whole bunch of different sites you can go on to get travel insurance. I scanned a lot of them and Tripinsurance.com was listed as good, very good, and excellent. Their prices were good compared to the others I looked at. Their customer service was good, too. One lady was very good but she wasn't excellent like the first one I talked to, needs a little bit more enthusiasm and more willing to answer.
Reviewed Dec. 22, 2015
When the unexpected happened, we needed to file a claim for our delayed luggage. The peace of mind we had when our bags didn't show up was well worth it! Having customer service/claims back us up was icing on the cake - everything was quickly resolved and we were reimbursed.
Reviewed Dec. 21, 2015
The departure date of our trip was 8/3/2015 and the return date was 8/14/2015. On the Purchase Confirmation/Declarations issued by the United Fire Insurance Company, the trip dates covered in the plan are 8/3/2015 to 8/14/2015. Our returning flight home on 8/14/2015 was being delayed by the airline for more than 12 hours. We were rescheduled by the airline to the next available flight out home on 8/15/2015. While being stranded at the airport, we had incurred expense for meals. United States Fire Insurance Company denied our Travel Delay Claim for additional meal expenses on the reason that the meal expenses incurred for 8/14 and 8/15 are not covered. We do not understand why it is so since 8/14/2015 is part of the trip dates and for 8/15/2015, we were still in travel status due to the delay caused by the airline. We feel our claim has been improperly denied.
Reviewed Dec. 18, 2015
My TripInsurance experience was straightforward, and everything went okay. I didn’t have any problems, and I’m satisfied.
Tripinsurance.com Company Information
- Company Name:
- TripInsurance.com
- Company Type:
- Private
- Year Founded:
- 2010
- Address:
- 17960 Andrews St.
- City:
- Monte Sereno
- State/Province:
- CA
- Postal Code:
- 95030
- Country:
- United States
- Website:
- www.tripinsurance.com