Tripinsurance.com Reviews

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About Tripinsurance.com

TripInsurance.com offers some of the best value and service in travel insurance. They make it easy to compare and select the best coverage for your trip by grouping their plans into three categories: Good, Better and Best. They are the only comparison website that lets you file claims on their website. They provide telephone support when you buy, while you travel, and when you file your claims. All their plans come with e-Travel Alerts to inform you of any problems that may occur during your trip.

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Tripinsurance.com Reviews

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    Page 2 Reviews 20 - 50
    Verified purchase

    Reviewed Sept. 30, 2016

    I take one or two week-long trips a year so it's good to get travel insurance to make sure that if anything happens and I can't go, I'm not gonna lose the money that I've put into the planned trips. Everything that I did online at Tripinsurance.com went very easily. I got the information that I needed to make the decision on what insurance would work for me. I've also used their 24/7 e-travel alerts.

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    Verified purchase

    Reviewed Sept. 29, 2016

    I looked at a few of websites, and TripInsurance was the most user-friendly. The rate was very good too. There were some others that compared very well. However, the information that was provided was not as precise as theirs. I did everything online, and it was so easy to move around. The information was complete and easy to understand. While a lot of the others have contracts that are wordy, and half of the time I don't understand what they're telling me, this one was very clear. Also, a lot of the airlines were having strikes where we were going, and the 24/7 e-alerts was very informative in case we had a change in flights.

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    Verified purchase
    Coverage

    Reviewed Sept. 28, 2016

    I went to Tripinsurance.com on the computer but we’ve had it for a couple of trips. They pretty much covered what we wanted covered. We usually get it timed ahead since we never know when we might fall or break our legs. I also get their complementary alerts on the computer and mobile phone all the time.

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    Verified purchase
    Customer Service

    Reviewed Sept. 26, 2016

    I had a 28-day tour of Asia but my mom had a stroke back in April. She was stable but she was elderly at the time and we knew that at any point, if something happened to my mom and she decided to not do any life-sustaining things, I should get home quickly. So it came down to, 'Do I simply cancel my trip or skip the trip with TripInsurance?' It was a very difficult decision but what I liked about TripInsurance was that even if I have to come home, I could go back and pick up on my trip where I left off because it was a long trip and it was going to be a big hit, especially with the kind of money I will put out on a trip. An extra $100 to $150 can guarantee that your money is safe.

    But more than the money, what was important to me was the experience of being over there. Although TripInsurance wasn't the cheapest, they had what I needed. I want the better product for my dollar and I want to know that what I’m buying is going to be conducive to what I need it for. Their customer service was fabulous and they made the process very easy, so easy that I booked a trip to Italy, Greece and Amsterdam and I'm going back with TripInsurance. The trip will be for myself, but my daughter’s coming too, so I’m encouraging her to use TripInsurance also. My daughter’s graduating from pre-med so the trip is my graduation gift but she has a little girl, Kelley, who will be staying home. If something happens to Kelley, I want my daughter to have that peace of mind that the money invested in the trip is not going to be a total loss.

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    Verified purchase

    Reviewed Sept. 25, 2016

    We purchased a travel insurance as a precaution in case we needed to cancel if something came up, and chose TripInsurance.com because they offered everything we needed. I felt confident that if I needed to use them, I'd be able to in those circumstances and emergencies which may come up. Their 24/7 e-Travel Alerts lets me know what's happening.

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    Verified purchase
    Customer ServicePriceStaff

    Reviewed Sept. 19, 2016

    It's always good to have a backup plan. I bought a travel insurance from Tripinsurance.com as they have what I needed and they were rated well for what I needed. Their price was fair too for what I was getting and I had a good experience with their customer service team. It was straightforward and very simple with them.

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    Verified purchase
    Customer ServiceCoveragePunctuality & Speed

    Reviewed Sept. 11, 2016

    I live in Metropolitan Atlanta and Clark Howard recommends buying TripInsurance whenever we travel, so I do that. I really like the method that TripInsurance uses to compare the prices and coverage of different policies. Right policy for whatever my needs might be for any particular trip, which can vary from one trip to another. The one experience that I had with customer service was when I needed to get a copy of my policy before a trip. I sent an email on a Saturday and had a response email on Sunday with the copy of the policy. I thought that was very speedy response especially for a weekend.

    TripInsurance.com provide excellent service, and they're honest and thorough. I've purchased four or five policies over the last three years for various trips and I have a policy that's currently in effect for a trip that I'm going on later this month. So every time I get ready to travel, I always go on and look it up and get coverage for me and my family. It's an excellent company, and I definitely would recommend it to anyone in need of such insurance. Thank goodness I have never had to submit a claim. I came close one time when there was a big thunderstorm at the Atlantic Airport and our plane was delayed for five hours and then we had a misconnection going to Europe. But it all turned out fine.

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    Verified purchase
    Staff

    Reviewed Sept. 10, 2016

    I had a bad experience a couple of years ago so I no longer want to travel without an insurance. A friend of mine gave me the information about TripInsurance.com and I have always been buying my travel insurance through them. They're fantastic and I haven't had any problem at all. I have used it once when my brother-in-law was hospitalized and we had to stay longer. They reimbursed me the amount I paid to the airline.

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    Verified purchase
    Customer ServicePriceStaff

    Reviewed Sept. 9, 2016

    I've used TripInsurance before when I had to cancel one cruise. They handled it very well so I stayed with them. I compared different policies and TripInsurance's price was very good. They are also very convenient and provide great products. Their customer service team is excellent - knowledgeable, friendly and able to answer all my questions.

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    Verified purchase
    Customer ServiceStaff

    Reviewed Sept. 8, 2016

    Every time I fly somewhere, I buy travel insurance from TripInsurance. They are better than everyone else upon my research. Their prices are good and their customer service team is excellent.

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    Verified purchase
    Staff

    Reviewed Aug. 27, 2016

    I have purchased TripInsurance before and, for what you get, the insurance was reasonable compared to others. I got them through a travel agency and it was all good.

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    Process

    Reviewed Aug. 26, 2016

    Took over a month to begin to process claim for around $100. That is BEGIN, not process. Asked for information that they knew was not available. For example the itinerary from a travel agent. I did not use a travel agent. They asked for the medical bills from the hospital. They were told in the form that there were no bills from the hospital and the Scandinavian hospitals refuse to issue paperwork, even when cases are serious. My case was routine, not serious. Of course, being travel insurers, they know the policies of Scandinavian hospitals. Wasted a lot time getting info together and following claim form instructions and instructions from the insurer.

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    Verified purchase
    Staff

    Reviewed July 30, 2016

    I was looking for a coverage that fits my need and found Tripinsurance.com on the internet. I thought about the circumstances that might be involved and trying to find balance between coverage and cost. I couldn’t decide then so I spoke to their rep and asked for advice. She was very nice. After that, I keep going back to them and without talking to anyone, I just chose my plan. I haven't filed anything yet but I’d rather not. I do like that they send updates.

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    Verified purchase
    PriceStaff

    Reviewed July 16, 2016

    Travel agents and the cruise lines charge so much that I thought of exploring on my own years back. TripInsurance.com presents four policies per level and we go from there. I would recommend them for their pricing. I’ve been using them for years. When I'm happy with something, I keep going back to it.

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    Verified purchase
    Price

    Reviewed July 11, 2016

    My experience with TripInsurance has been really good. They were the least expensive, and I always buy through them.

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    Verified purchase
    Customer ServicePunctuality & Speed

    Reviewed July 9, 2016

    I was travelling and found TripInsurance on the internet. I decided it was the best one for me at that time and it's worked well with me indeed. I had no problems at all. I'd recommend TripInsurance any day. They were well-informed and have very good customer service. They provided me with the information that I had asked for.

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    Verified purchase

    Reviewed July 3, 2016

    I got the TripInsurance because I was going to Jerusalem and it was the recommendation from the church I work for. The experience was painless and seamless. I didn’t have to think about it.

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    Verified purchase
    Customer ServiceCoverageOnline & AppEase of Use

    Reviewed June 28, 2016

    I found TripInsurance on the internet. Their website was easy to use and it provided the comparative information I needed. They compare about five policies at three different levels of coverage and it gives me a good, clear view of what I'm buying. I purchased from them because I spend a lot of money to go on a trip which may get cancelled for various reasons. Also, it closely provides medical insurance while many of the insurances won't provide coverage overseas. Although I've never made a claim, the few times that I've called them, I got a good response.

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    Verified purchase

    Reviewed June 26, 2016

    I am a travel agent and I'm always searching for insurance that will work best for a client. My thinking is if some clients don't have the fund or the additional money to pay for about $150 worth of insurance per person, I offer them TripInsurance.com as an alternative. I also use TripInsurance myself and I don't have anything negative with them at this point, but I need to get more in-depth with how it works.

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    Verified purchase
    CoveragePrice

    Reviewed June 21, 2016

    I’ve known about TripInsurance for a long time and I’ve used them several times including the time when we went on a cruise. We always travel and we always make sure we insure ourselves. We do it with them because they were much reasonable. They give us the best coverage for the price.

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    Verified purchase
    Price

    Reviewed June 18, 2016

    We went to Europe and a house cost can be significant without a local insurance, so it was a good idea to have one and TripInsurance seemed like a reasonable choice compared to the prices of the other places I considered. In my experience, it wasn't very painful to have the documents printed out and go through the procedure of acquiring it, and that's a good point. Luckily too, we didn't have to use it.

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    Verified purchase
    Customer ServiceCoveragePriceStaff

    Reviewed June 15, 2016

    Instead of using the insurance provided by the cruises we take, we usually try to find our own because I feel like they’d be for us instead of for the cruise line. Trip Insurance usually gives several options like good, better, best and so we get to choose which ones of those I believe fits our class. I've called and talked to some of their reps and they were helpful. Their customer service reps were good, answered our questions at least, and told us to call back anytime. Their prices, compared to others, are within the range of what we look for. Sometimes, the cruise lines or the travel places we've used don’t cover quite as much as what we can get with Trip Insurance.

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    Verified purchase
    Staff

    Reviewed June 11, 2016

    Our travel agent told us about TripInsurance. He offered it to us right before we did our trip. Our experience with them was good. If we needed anything, they were very helpful. I’ve done my claim online, but I had to send the paperwork in through the mail.

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    Verified purchase
    Coverage

    Reviewed June 10, 2016

    I was traveling out of the country and when I do, I want a policy with emergency evacuation because I normally travel to Africa. I got TripInsurance because they gave me the coverage I wanted and the options I needed to make a good decision. I had a positive experience with them and I’d buy insurance from them again. I’ve already recommended them to friends.

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    Verified purchase
    Customer ServicePriceOnline & AppStaff

    Reviewed May 11, 2016

    I do a lot of traveling and I always worry about some accident happening in some foreign country. So I want the evacuation types of things. I googled for trip insurance and ended up with Tripinsurance.com. I liked their website and what they had to say. I called their customer service, talked to them about it and they were very helpful. It was a positive experience and I'm very satisfied. Their price must have been very good because I chose to go this way. Although it was a bit more than what I wanted to spend but looking at everybody else's trip insurance, it was probably the best I could do. I have recommended it to other people.

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    Verified purchase

    Reviewed May 10, 2016

    Having TripInsurance gave me a peace of mind that I would receive monetary aid if issues arose during my trip to China. Wanted to be able to travel without further worries. Having to know foreign language was hard, so one fewer challenge was having peace of mind. TripInsurance helped me feel comfortable that my loved ones would be taken care if an unfortunate incident was to occur.

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    Verified purchase
    Customer Service

    Reviewed May 9, 2016

    We worry about something happening to us before the trip and having to cancel. I did a quick review and comparison of travel insurance providers and, although it wasn't a detailed investigation, TripInsurance's travel insurance fits our needs and was reasonably priced. Most of it was spelled out pretty well online. The customer service was also very good. We needed the protection while we were on the trip, and now that the trip is over, we're glad nothing happened.

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    Verified purchase
    Staff

    Reviewed May 6, 2016

    I’ve been using Tripinsurance for a long time. Last time I got sick a week before my scheduled cruise and I had to cancel it. I called the insurance and asked them what I should do, and they said I need a doctor and report. So I went to the doctor, and I got the forms, filled them out, and sent them all in. I filed it the 30th of March and Tripinsurance got all the paperwork April 7th. And I called and they said that they were going to be making a decision last Friday. I haven’t heard anything yet, but I figure I’d give it a week or 10 days and see, give them a call and see what’s going on. The people that I talked to were extremely helpful and very informative, and my overall experience was really easy.

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    Verified purchase
    Customer ServicePriceEase of Use

    Reviewed May 2, 2016

    I always used to buy travel insurance through the airlines but then, I found through a friend that Trip Insurance could be a better choice so I went with them. I have used them about seven times in the last couple of years because I’ve done a lot of traveling with my family and I found it very easy to use when buying an insurance. When I was comparing quotes and features their price seemed to be competitive. I was very happy buying it but now I'm questioning myself. Service isn’t as good as it could be.

    Service isn’t as good as it could be. I’m not totally happy with filing a claim. I had to file one recently online and it took them a month to process it. I had to make several phone calls, and when I called the service number for claim, I get the music and I always have to wait for service. It’s not as easy as it used to be. I had to put in a lot of effort to follow through. Just today, I found out what the reimbursement is going to be, and it looks like I have to file a claim or appeal for one of the items. And so, it remains to be seen. And again, this is another step, another time on my part to go through it.

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    Verified purchase
    Online & App

    Reviewed April 28, 2016

    TripInsurance.com was recommended to us by the individuals who organized our cruise. We then purchased the insurance just in case something goes wrong with the cruise and the flights because you don’t get refunds if there’s a snowstorm. Everything was so positive as far as the convenience in the signup, the feedback and the comparisons on the website. It was easy to negotiate and to navigate. Everything worked out.

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    Tripinsurance.com Company Information

    Company Name:
    TripInsurance.com
    Company Type:
    Private
    Year Founded:
    2010
    Address:
    17960 Andrews St.
    City:
    Monte Sereno
    State/Province:
    CA
    Postal Code:
    95030
    Country:
    United States
    Website:
    www.tripinsurance.com