Mercury Insurance Homeowners Reviews

Mercury Insurance Homeowners offers coverage with many options for homeowners, condo owners, renters, landlords and other customers. Its specialty coverage includes options you may not find with every insurer, such as coverage for home cyber damage and losses. You can bundle your Mercury home coverage with auto and business insurance if you need multiple policies.

This insurer isn’t available nationwide and doesn’t offer a fully digital experience. Mercury may be best for customers who prioritize an in-person experience.

To start a new policy, you’ll need to get a quote from Mercury Insurance by calling its customer service or contacting a local agent. When you apply for homeowners insurance, you’ll usually need to answer questions about your home, your household and your property.

The insurance company may ask you questions about when your home was built, how it was constructed and what structures are located on your property, such as sheds and outbuildings. These and other questions can help shape your policy coverage and your premium pricing.

Landlord insurance quotes typically involve similar questions – although Mercury may also ask about your property manager, if you have one, and about the renters who occupy your home. For a renters insurance policy, however, the company will likely focus on asking about your household and personal property.

Mercury will likely try to estimate your risk of filing a claim. To do so, it may check your credit history and credit score as well as your history of filing previous claims. Once it knows your risk, Mercury may decide whether to offer you coverage and how much to quote for your premiums.

If you decide to choose a Mercury policy, you can then begin your coverage. Premiums are usually due monthly, once per quarter, twice per year or once per year. Your mortgage company may make the payments for you from an escrow account you pay a portion of your mortgage payment into.

Save any documentation and records from your policy in case you need them later or have any questions. To file a claim, use Mercury’s online portal or contact the company’s claims center. Answer any questions about the damage and save receipts from repairs and expenses. Once your claim is approved, Mercury will likely pay you directly. Note that filing a claim will likely increase your future premiums.

Since every home and every customer is different, Mercury Insurance Homeowners policies are all different and are customized for individual households. Your costs may vary depending on your needs, coverage, deductible, risk and credit history. Mercury Insurance agents can provide you with a quote based on your unique situation.

Typically, you’ll pay higher home premiums if you have a low credit score, have a history of filing claims or live in an area with high crime levels or high risk. The lowest premiums usually require a high credit score, low risk and changes to your home that increase safety (such as installing a home security system).

If you want to save more on your premiums, ask your agent how you can reduce your costs and be sure to shop around with more than one insurance carrier.

Mercury Insurance Homeowners offers different options so consumers can choose the right package for their needs:

• Homeowners coverage: Standard Mercury homeowners policies include dwelling, personal property, liability and additional living expenses coverage. You can add other coverage to your policy also, such as extended replacement cost coverage to increase reimbursement amount maximums for rebuilding your home.
• Condo insurance: Condo coverage is different from homeowner policies that cover detached, single-family homes. Mercury condo coverage focuses on your personal property, improvements such as flooring and cabinets, loss coverage for assessments levied by condo associations and other coverage for a shared property.
• Renters insurance: Covers personal property, protects against liability and pays medical expenses for in-home, part-time employees such as nannies if a household employee files a claim.
• Landlord insurance: Landlord policies provide property and liability coverage as well as insurance protecting the dwelling itself.
• Optional insurance: Aside from what you get from a traditional home policy, you can also add Mercury Insurance's optional residence coverage. These options include coverage such as identity protection, home cyber protection and home systems coverage for appliances and electronics.

Although Mercury Insurance Homeowners policies are offered in 11 states in the U.S., not every state offers every option or every policy. You’ll have to check with Mercury directly through your local agent or its customer service department to find out if the coverage you need is available where you live.