MassMutual Reviews

Author pictureAuthor picture
Author picture
Written by
Author picture
Edited by

Our promise. We provide a buying advantage with verified reviews and unbiased editorial research.

About MassMutual

This profile has not been claimed by the company. See reviews below to learn more or submit your own review.

MassMutual sells life insurance in term and whole life policy types as well as disability and long-term care insurance. Based in Massachusetts, it offers a comprehensive range of financial services, including retirement and investment services. Term life insurance policies range from 10 to 30 years, while its whole life insurance policies come with guaranteed level premiums, a guaranteed death benefit and guaranteed cash value growth.

Pros & Cons

  • Wide range of life insurance options
  • Free initial consultation
  • Opportunity to work with a financial professional
  • Lack of online application for most financial products

Our editor’s take

MassMutual is a mutual life insurance and financial services company. You can purchase term or permanent life insurance coverage, depending on whether you want to build cash value for a guaranteed death benefit or be covered for a limited term, such as 20 years.

The company has an extensive network of financial professionals, including 4,500 online at and over 7,500 located across the U.S. In addition to the company’s life insurance and disability policies, you can also invest in retirement funds to grow your nest egg in IRAs, ETFs and mutual funds.

How does MassMutual work?

MassMutual provides life insurance and coverage for disability and long-term care. If you need insurance with a cash value, you can opt for whole-life coverage, and the company also offers term life insurance to protect loved ones.

To sign up with MassMutual, create an online account with your email. You can then search for a financial professional near you to begin the process of applying for insurance or setting up retirement accounts. This individual will ask questions to assess your financial wellness and coverage requirements. You may need a medical exam to enroll in an insurance policy.

MassMutual coverage

MassMutual sells a variety of life insurance policies and offers professional financial guidance to help you decide whether a whole-life policy or a term policy would be best. It also offers universal life and variable life insurance policies.

  • Whole life insurance: Whole life insurance or permanent life insurance from MassMutual builds cash value over time. It also pays a guaranteed death benefit and may pay dividends.
  • Term life insurance: Term life insurance with MassMutual is in effect throughout the designated term of 10 years, 20 years or another length of time.
  • Disability income insurance: You can buy coverage in case illness or injury prevents you from working for an extended time.
  • Long-term care insurance: You can also purchase this coverage that takes the financial burden off you if you’re unable to care for yourself.

MassMutual costs

The cost of insurance coverage with MassMutual varies by your age, gender and health, among other factors. For a 55-year-old male in excellent health, a 20-year term policy worth a $100,000 benefit costs an average of $39.24 per month.

A 35-year-old female also in excellent health would pay $9.84 monthly on average for the same $100,000 coverage over 20 years. The price of term coverage shoots up considerably with age and for males, as a 65-year-old male in excellent health can expect to pay an average of $111.80 a month for $100,000 in 20-year term coverage.

MassMutual FAQ

What kind of insurance can you get with MassMutual?

MassMutual sells a wide range of life insurance, including both term and whole life insurance and universal insurance policies. It also offers disability coverage for periods when you lose income due to your inability to work.

How do I determine the amount of life insurance coverage I need?

You can use MassMutual’s online life insurance calculator to get an estimate of how much you need. Input your date of birth, zip code and people you need to cover, such as spouse or dependents.

Can you change your policy with MassMutual?

You can change or cancel your MassMutual policy by speaking to your financial professional for guidance. Certain types of policies, like universal life insurance, allow you to temporarily lower premiums if needed.

Are there additional riders or benefits available with MassMutual life insurance policies?

MassMutual offers certain riders to add coverage for special circumstances. These include guaranteed insurability, renewable term riders, life insurance supplement riders and waivers for unexpected misfortune. Try to cover all of your needs through your insurance policy itself before considering riders, however.

Is MassMutual legit?

MassMutual brings over 170 years of experience to fill customers’ insurance and investment needs. You have a large number of options to ensure that your life insurance policy protects your loved ones during your working years and possibly offers income even beyond that time.

If you prefer a completely online insurance-buying or investing experience, MassMutual may not be the way to go, since you typically must consult with one of its financial professionals before opening an account.

  • Recent
  • Oldest
  • Most helpful
Select stars to rate your experience
Very dissatisfied with the experienceDissatisfied with the experienceSatisfied with the experienceHappy with the experienceWould recommend to a friend

A link has directed you to this review. Its location on this page may change next time you visit.

Loading more reviews...

MassMutual Company Information

Company Name:
1295 State St.
Postal Code:
United States