APRIL Travel Protection Reviews

We used another travel protection provider when we went to Africa several years ago. We had looked at new benefits and the current company we went with, APRIL Travel Protection, seemed to do what we needed the best. Our experience with APRIL was easy and everything went great -- from talking to people, getting information sent over to getting the paperwork, and faxing it in. There was a lot of stuff to fill out, but it was thorough, which we completely expected.

APRIL Travel Protection was recommended to us. I bought the travel insurance online and the service rep was good. However, when we had to make a medical claim, it took way longer and way too many follow-ups on my part to get it handled.

We purchased APRIL Travel Protection online as we wanted to make sure we had insurance in case we would be in a foreign country. My daughter is allergic to fish and she was at a buffet. One time at a resort, she thought she was grabbing chicken fingers and it was fish sticks. She had a minor reaction where she was nauseous for three days, so we brought her to the medical clinic there, where she was seen by a doctor and given an anti-nausea medication. We submitted a claim and APRIL's representative was very thorough with what she needed in order to expedite it. She said she would email us and told us what documents we needed to send for reimbursement. Travel insurance is nice to have in case something happens.

We had to cancel a trip because my wife had surgery. The cancellation process with APRIL Travel Protection went well. It was the first time I ever had to do it. I’m not the brightest bulb in the chandelier and I got through it. The service reps were helpful. Some of the paperwork was a little tricky so I asked them and they provided me with the information I needed. It was a lot of paperwork but eventually, I muddled through it and we got our money back. I was happy with my experience but it could have been expedited a little quicker.

We usually book our trips far out in advance, our children are in their child-bearing years, and our parents are already elderly so we buy travel insurance. We purchased April through InsureMyTrip.com. And we already have some of our own other insurance but with April, I was able to choose to cover what I wanted to cover which brought the cost down.

I had a travel insurance plan with April Travel Protection three years ago, which I had to cancel. But the people that I spoke with were very helpful. I'd recommend April Travel Protection.

We rarely use travel protection, but we're getting older now. So, we thought, "Well, we should." The people who placed the vacation suggested APRIL. When we purchased our April insurance plan, we did everything over the phone with our agent. And APRIL was absolutely awful. My husband got cancer and we had to cancel it. They put us through the wringer and didn't believe anything we told them. We had to provide all kinds of paperwork, which were impossible to get. When we finally got it settled months later, they took off a big percentage for whatever they did. They took off handling fees and other kinds of things. So, with whatever we paid, it came in at 60% that we got back. It was ridiculous. It didn't help that the discussion between APRIL and the person who placed it was difficult as well and we had to go back and forth between the two entities. I will never use them again.

We were taking a trip on our own and we needed trip insurance. I went online and looked for insurance companies and there was one site that listed the five best travel insurance providers. April Travel Protection's rating came up good and we gave them a whirl. Initially, when we had to cancel our trip last May, I called April and I told them what had happened and they sent me the forms. We filled them out then we had a doctor fill out his portion and sent it back to them.

On a cruise that we had about 18 months ago, we had to use our APRIL travel insurance as my wife got an earache. The rep that I dealt with at the time was very nice and told us the name of the two hospitals in London which were APRIL-known approved providers. That was proactive on their part to be able to provide that type of information. We then paid for our expense with a credit card and then APRIL reimbursed it. About six years ago, however, we had to cancel a trip prior to going. I booked my own tickets on Delta from Cincinnati to London and we were gonna get on the ship at Southampton. And then my wife had to get a knee surgery and we couldn't go. I also had APRIL insurance then but nobody wanted to reimburse me the $3,000 worth of airline fees, thus the finger-pointing between APRIL and Delta. It was a little bit disappointing but they were just probably following the normal rules in what was reimbursable or not.

My wife and I travel a lot. Having a travel insurance at my age is smart since the world is not particularly safe. On one trip, my wife broke her ankle and so there was a fair amount of expenses on that. Also one time, I almost caught pneumonia when about half the people on a ship had something. I got it and for 20 days, I was not feeling very good. There were medical expenses and APRIL Travel Protection paid them right away.

I have a five-year-old kid and I don't want any unplanned interruptions to affect my schedule so I get travel insurance for my trips. I purchased one from APRIL Travel Protection directly on their site. I read a good review on one of the travel websites I visit frequently so I decided to give it a try. When I called them about filing a claim, their rep took down my information and then processed it quickly. It was awesome and I'm completely satisfied. I would recommend APRIL to my friends and family. It's a great service to get for every trip.

The tour group that I was going to travel with strongly suggested that I get a travel insurance. I looked up online to see what were the best companies and settled in on APRIL Travel. They had the best reviews. I had a terrific experience signing up with them and then they handled my situation very well. They were efficient and excellent when I had to collect on the policy. I was happy. I would definitely recommend APRIL without hesitation and would tell people that I was well satisfied and they would be too.

I liked the price and reviews of April Travel Protection Insurance. So, I purchased insurance from them online through InsureMyTrip.com. It was with the whole Delta Travel snafu in April and I ended up filing a claim. I spoke with someone by phone twice and they were fine. They directed me to a policy then they confirmed receipt of my claim. But I never got any question or communication that it was approved. Fortunately, I was paid within a couple of weeks, so that part exceeded my expectations. I thought it’d be a long process that I would have to stay on top of, so that was good.

We use travel insurance every time we travel. We pay a few thousand dollars for a trip and we don’t know what can happen while on a cruise or while driving a car cross-country. And when we’re in foreign countries, our insurance here normally doesn’t cover so we don’t want something to happen and not have some type of coverage.

We wanted some protection overseas in case we got hurt and purchased an April Travel Protection plan online.

I was flying to New Zealand and it was really an expensive trip. I always get a travel insurance just in case something happens as I don’t want to lose out much money. I purchased an APRIL Travel Protection insurance online. I got stuck in Taiwan for a day and a half ‘cause of a missed connection, then they lost my luggage for about a week so I had to buy all of my stuff. I filed a claim which was really easy and ended up getting paid for all the stuff. I just had to email APRIL some receipts and that was that. It was all simple and good. Their reps were nice and helpful too.

APRIL Travel Protection was very easy to work with when we ended up having to cancel a trip due to illness. My spouse has health problems. But even though there was no indication initially that there might be a problem, we also have aging parents and we were spending a lot of money on the trip. So, I wanted to make sure that we were insured in case anything happens. I found APRIL Travel Protection on My Trip Insurance, and then I purchased the insurance plan directly from APRIL.

I will never have April Travel Protection's insurance again. The airlines lost our luggage and we missed all of our flights. Consequently, we missed the first day of the whole cruise. Eventually, my travel partner, the other teacher that I travel with, got her reimbursement check for $250. I had the filed the claim back on January 8th and I dealt with Alexandria, April's rep. I sent copies of every single paper that I had to the regular place and her department. She claimed that she didn’t get all the stuff and that I was unwilling to send further documentation. For some reason, the paperwork went to a different department. I told her to tell me what she needed and I had sent everything. Even my travel agent Edwina had to deal with her and she gave her a hard time. Also, my emails would show that it would usually take a week to hear back from her.

I have used different travel insurance providers over the years. They all seemed reputable and some a little less difficult to deal with than others, but April was satisfactory. Their availability and cost seemed appropriate. One time, there was a trip I had which had to be canceled because of health reasons. My wife was having an issue and once that we substantiated the problem with letters from the physician, etc. they paid the claim. They were pretty reasonable about it.

My boyfriend had used APRIL Travel in the past. He gave one to me. I was motivated to have travel insurance because of the international stuff. You never know what may happen and it was for a longer trip. I've had some email correspondence with a claim that I had. And it was very easy and very quick. The reps handled the claim very well. It was a very good experience overall. I'll use them again next time I go somewhere.

I bought a plan from April Travel Protection at the tour company. They were the ones they recommended. Overall, I had a good experience with them.

We've been traveling a lot for years and I've had so many cruises. I've used TravelPro for protection and other providers, too, but April Travel Protection is very superior compared to all providers I've used. I had two experiences with lawsuits and one was bad with another provider, but April was very good. Travelpro was quite expensive and I used them when we had a fire on our ship and we lost all of our clothing. I had a complete list of everything in my suitcase because I always take pictures and we never found everything. My sister had the same policy and she had some new items in our stateroom. They hired a company and things got sent to wrong places. All we got off was with the clothes on our back and I ended up with a man's shoe and clothes that were too big for me.

I purchased my travel insurance plan from Online Vacation Center and APRIL was the only option I was given. I filed a claim 18 months ago and had positive interactions with some of their reps. The claim was for my wife who got pancreatic cancer and was gonna live for about 10 weeks. The cruise was gonna depart January 3rd, and we got a doctor's certificate that said she was dying and couldn't go on the cruise. So, I sent the doctor's certificate and they filled out the paperwork. And within 30 days or so, I got the full amount of the refund.

I purchased April Travel Protection out of Online Vacation because the travel agent put me up with them. Prior to April, I have used Princess, Royal Caribbean and several others. April, however, was a little bit more expensive. Nevertheless, other than that, I would recommend them.

My husband's mother is 96 and mine is 95. On the day before we were supposed to go out on a very big trip to South America, his mother had a massive stroke and lost almost all her vision that night when I was getting ready to check in so we had to cancel everything. Our overall experience with April Travel Protection was excellent. They were wonderful, efficient, fast and they paid a claim for us.

We’re in our 70's and we realized that a lot of things can happen so we normally buy travel insurance when we go on trips. My wife and I had APRIL Travel Protection as our insurance provider during our trip to South America. We purchased the plan from Online Vacation Center and during our trip, APRIL did us right. The trip was so long and we had the flu. My wife worked with their representatives and I didn't hear anything negative from her.

When we started using Online Vacation, we switched to APRIL since Online goes with them. Also, we weren't happy with our previous provider. So far, we've been very happy with APRIL. We had a bad medical year. We had to cancel one cruise because I broke my ankle and that was fully refunded in a very timely manner. We also had to cancel the next cruise because I had to have an emergency hysterectomy and that too was totally refunded very timely.

We've been with the same travel agent for 23 years and only in the last 12 years or so, because of our age, that they recommended APRIL Travel Protection. Whenever we go on a cruise, April Insurance is the one we sign up for and we feel very comfortable with it. We're going on three cruises this year, in September, October, November, and again in March and April 2019, and we have April Insurance for all three of those cruises.

I purchased April insurance for a pair of concert tickets for my wife's birthday on November 11th 2017. We ended up getting the flu and not being able to attend. I called in the following day to make a claim, received the forms, and returned them all within an hour. They requested a doctor's note and I informed the agent that I did not see a doctor since I wasn't able to leave the house with my flu. He just shrugged it off and kept going with his speech. The next day I received an email requesting a doctor's note. I emailed back the same response that I gave the agent that I did not go to the doctor.

We're at the age when things happen to us now and I’ve used different travel insurance providers from time to time with the primary concern of medical coverage and medical evacuation when we're outside the US territories. I had two claims with APRIL Travel Protection over a couple of years and with my most recent one, I accumulated all the paperwork and I was able to settle it by scanning the materials and emailing them, rather than having to use US mail. So, it was very convenient. And once I got them, the agent that I was working with approved them but he said that because of the amount, it had to be approved by a secondary person and it might take a few days,which it did and then, they issued a check. It was handled in a very timely matter and the service reps I dealt with were satisfactory.