AIG Homeowners Insurance Reviews

Whirlpool should and could have have fixed this under the manufacturer's warranty. Currently, I have been waiting for over six weeks for repairs. There is no part that will fix it according to the tech that has been repeatedly sent to my house. AIG insists that they keep trying. This is clear avoidance of the terms of the extended warranty agreement-- I am supposed to receive 75% of the purchase price if appliance is not able to be fixed. If AIG keeps extending this for several more months, the amount drops significantly to 45%. STAY AWAY from ANYTHING RELATED to AIG INSURANCE. It is clear to me they just car about their bottom line.

About one month later, the inspector showed up and we thought everything was OK. A week later, we received a letter (no phone call) stating our insurance was cancelled at the end of the month. This was less than a week away. There was no reason stated and only after repeated calls did I get an explanation. It seems the incompetent inspector didn't know we had a fire department less than 3 miles. I spent the next three days calling AIG and visiting our local fire department to make certain AIG had the documentation they needed. They finally accepted a call from the office manager of the fire department and I thought we were OK again.

About one month later we received another letter from AIG stating our rate was being increase by 86%. They claimed this was due to our house having almost twice the footage it actually had. Since they refused to call me back or respond to emails about the price increase, we cancelled our policy two days after receiving the letter. I have never dealt with a more incompetent company. In the three months in dealing with them, we also went through three separate agents since they were quitting. Never trust this company with anything! They will simply lie about anything to get your business then try to ** you.

The insurance company just delay and welch on their agreements with loopholes. This time of year is the time to sell houses and it is not practical to wait for insurance runaround. I'm not sure that the adjuster is even in the United States. I'm not waiting for the inspector and for more damage. Just the ceiling sheet rock is damaged now. Waiting for an inspector would allow the water to damage the walls, floor and carpet.

After the phone call, I called a couple other insurance companies to get a quote for the exact same coverage and found rates to be lower or in line to my 2007 rate. These companies also did not feel that a 40% increase was justified for a Connecticut condominum policy. I have not moved nor increased the coverage amount to justify such a rate increase either.

I am a senior, 70+, and have concerns that AIG is targeting their senior policy holders who may not challenge the increase or are having their bills paid automatically and would not pick up on the increase. The Insurance Department needs to look into whether they are targeting seniors with unjustified increases as well.

so i tried. when i called the rep i was told there was nothing under my name. so i hung up, called right back and was told i had to wait for a policy number. i hung up and called back again. THIS time i was informed the policy was not in my name but in my partners name and he had to be the one that cancelled the policy. now they NEVER talked to him! They took MY information ( full name, date of birth and place of birth) had the rep not informed me of this we would have been charged a premium each month and went through a HUGE hassle trying to get our money back (which they add to your mortgage payment). who knows how long that would have taken because we would have had no idea we were being charged for insurance we did not apply for!

my partner is not at home at the time of me writing this so no more action has been taken as of yet. i am just so irate beyond words!

Upon receiving the permission to return to our home, we were happy to see that our home did not sustain any major damage other than a few roof shingles that had blown off, in which we immediately replaced for fear of leakage. However, we had lost all of our refrigerater and freezer foods because of spoilage. When I applied for a claim for my for my expenses, (Approx $2000.00), AIG promply refused to reemburse or offer help in any way whatsoever. The only compensation that I had received was for our lost food items, and that was a small amount that they had paid. I did not realize it at the time, but we had also lost our outside freezer, but I did not have it in my claim.

To make a long story short, AIG has from the year 2006 steadily raised our premiums on our home. Just an example, for the year 2007, they charged my wife and I some $2500.00 from July 1st 2007 until July 1st 2008. Upon just receiving the premium due for July 2008 through July 2009 the premium has went to $4400.00, some $3300.00 rate increase since the year 2005. I feel they are just taking advantage of homeowners in our area.

Well, the deal between AIG and my dad, whom I have POA, was re-fi with her, add what is needed to repair the house, and if a little was left over, use it to pay monthly notes. My dad could still handle that and made him happy, plus our old family home could be saved. It is one of the only homes left on this stretch of Hwy 51. We still had a very comfrontable income, so... fast forward to 2006. My father fell (72), but had paid the notes up until July 2007. He lost his entire estate, except the house. The house notes started to come out monthly on auto-draft, 961.00, a military acct. With any knowledge of how the military works, one should know our people over seas shouldn't have to worry about their mortgage pyts! Plus, if you're high ranking in the military, no bad credit, bounced checks, overdraft charges, or anything of that nature isn't allowed. While underway in Italy, I called to see about getting a deferment in Dec.because being in another country, using euros and such, we were afraid of the mortgage pyt getting messed up. Our truck pyt got screwed up too. I called and Mary was fired, but spoke to Rhonda, whom I taken Christmas presents to. I explained the acct was screwed up and told her why. I offered to take her the letter to make a copy of. I informed her that it should be cleared up soon, so I need to get a differment on Dec. as we had done all of our other debtors. She told me NO PROBLEM. Not to worry about it, that they wished all customers paid as well as I did. To tell him thank you for serving our country. I asked her if there was anything I needed to do and she told me no.

The payment came out anyway and there is the start. In Jan., it came out again with O/D fees, returned check fees, and made all our other bills bounce, causing a snowball effect. I called, furious, Rhonda told me she didn't know I was on auto-draft, she didn't pull my acct while talking to me on the phone, that there was nothing she or I could do. I demanded it back, plus the fees they cost us. Another lady, Michelle, said it wasn't fault, that they would drop the late fees and such and to call the bank and put a stop payment on the exact amount, I could have until the 15th of the month to pay instead of the 5th, but that I had to pay again, the deferment. That is supposed to tack on to the end of the bad loan. I

asked for a letter from them to forward to our other debtors and his Chief, stating they had made a mistake and drop any O/D charges. Got it, but they are after us for this deferment pyt, and say we owe them 961.00 plus late fees! Anyway, after a letter from the USN, Master Chief stating... the bank accts of many sailors had been incorrect and their automatic deposits delayed due to an error not made by any saiolrs aboard the USS Rooselvelt, to please work them in a curtious and professional matter, as they have been serving our country. Well, it was suffice enough for everyone except American General. My interest rate over 10%, I went to them in a time of need after the storm b/c I knew them and tried to do the right thing by calling them about the mess up. I was in an accident 4 weeks ago and was in the hospital, unresponsive, lucky to be alive. I was out for over a week, then developed pneumonia. But had the money for the house put up and my sister paid it on the 15th.

These people started calling my cell, which my sister found at the crash site. It took her a bit to figure out my password to use the phone. They started calling my home, which family was here b/c of the wreck. That looked bad. Someone finally told them what happened and for a second, they were normal. They kept calling, and this was the local office, who knew me! They had the nerve to rudely tell my sister when and IF I came to, to call them NOW! Not only did we suffer with all those checks bouncing, O/d fees, but the charges made over seas started coming out. That was bad, real bad. They cost us over 1400.00. Plus, he got wrote up for excessive debt. It was their fault, now they want us to pay a mistake they made, after the hell they caused. We started looking to re-fi elsewhere VA loan, better interest rate. THEY knew, they called to remind us of the penalities to payoff. I never told them, how did they do that?

I have labored in vain it seems to get anyone to respond to my reinstatment request since 2003 May 21. I should not be required to treat clients with a disrespect of inaileable rights to all Americans.

I told them that they could cancel because I cannot pay that.

I guess this is how the home owners insurance game is played. I suppose hiring a professional engineer who actually lives in the area and understands local building codes may be an option to counter these so called insurance experts. Maybe this is why so many class action suits are filed against large insurance companies. If you read this account, and you still choose AIG or Homesite for your homeowners Insurance carriers, you have been warned! Find a company that still understands responsibility to the consumer and who are actually concerned about the corporations reputation.

The cost to repair my roof ranges from $16,000 on the low end to $47,000 on the high end. If the insurance company (AIG/Homesite) denies my claim, I will have to pay for the entire roof to be replaced.

We had a finished basement with pressed board floors (looks like hard wood). All the floors have buckled up and have to be replaced. We had to buy a generator to help us out. My sons lost a lot of personal items, including one of them losing a bed. I have to replace the floors and doors, and we are worried about the insulation and sheet rock getting mold.

This unauthorized withdrawal overdrew my checking account. I am disabled, permanently wheelchair bound, and having to dispute this issue has caused me additional physical, emotional and economic pain.

People will start matching stories. AIG's unsatisfied clients are going to talk to Allstate clients, and State Farm clients and going to talk to Farmer's Insurance clients. The stories will be the same; only the companies are going to change. Eventually, people will opt not to get insurance altogether. If I wanted to throw my money away, I could've done it myself on my way from work.

My insurance adjuster has informed me that she was forced to "come down on the price" on my home's estimate because it looked to Mr. N that the pictures to my home does not show the equivalency to the amount of monies requested. Basically, he saying that it is his decision if homeowner's get any support from a company that they have been paying into for years. My estimate now is standing at a little over 16, 000 dollars and they still refuse to pay.

I need help and they are not conducting themselves in a professional way, in a timely manner and they are playing games with me, calling my house when I ask to be called on my cell while at work. I consider their behavior immoral and illegal. They are, I can only presume, being paid/instructed not to pay me what I am owed and to wear me down with games and antagonism until I relent out of desperate need for money to fix my house or at least start on repairs.

I have paid for a roof myself with the expectation of being reembursed immediately. I can't get the right people on the phone. The person who said they'd send out a separate check for the roof is no longer with AIG and they won't even give me the living expenses for October even though it was agreed that it was covered because of the structural damage, roof damage, ceiling damage, and damage to the gas lines.

I am at the point of desperation and can not deal with the way I am being treated which is totally immoral and as far as I'm concerned liable.