Wolf Cooking Appliances Reviews

The technician says that the dramatically uneven browning is related to the design of the flue and cannot be rectified. Wolf’s technical service manager says the temperature variations are “within their tolerance levels” and that these ovens are “far better roasters than bakers”. (I have owned numerous run-of-the-mill gas ovens and have never had this problem.) The interior is only 24” wide and the rack glides protrude another inch on each side. My old roasting pan barely fits. Absurdly, you get 3 racks with your oven. I don’t know how you could use more than one.

Not a fan of Wolf. We have a 7 year old 30in induction cooktop. A couple weeks back it suddenly stopped in the middle of cooking spaghetti noodles. A fuse associated with a generator blew. Wolf said they can no longer replace that part, and the entire unit must be replaced. They did not offer any loyalty enticement such as even a modest 10% off for purchase of a new appliance. Based on this experience of weak longevity/durability of the components and inconsiderate customer service, I will not buy another Wolf nor recommend the brand.

We have a 36" Wolf gas Range (stove and oven) stand alone unit. We use the cooktop every day but use the oven about twice/week. The range is beautiful with the red knobs and the company smartly recessed the knobs beneath the front edge so that when grease spatters, it doesn't also spray on the knobs so less cleaning required of the knobs. We ordered this brand due to its reputation, looks and availability during the pandemic- just a 4-6 week lead time. The range is not cheap but if you love to cook, it's worth it. I mean, you use it every day and will for years. We can see why so many love it. The best part is that the burners each have a separate simmer range from high to low which really does work! And there is one small burner for using smaller pans.

Unacceptable customer service: one of my burners stopped working and I have now been waiting for over a year for a replacement. I have called so many times, first they blamed Brexit (part stuck in USA, I even offered to bring it myself from there), and now one year later the service manager told me that the company that makes one of the components has gone into liquidation. Not only this is concerning regarding their supply chain (supposed to be too range, price included!) but also how is this a valid excuse a year later? The service manager pretended to be surprised “How come you have not been contacted about this? I will sort it out TOMORROW”, weeks later still no news, another empty call right now. Please stay away from this company if you live in the UK - and Wolf/Subzero please get involved!

4 year old e series oven…. Ran perfectly well till a week ago when the relay card and wiring harness stopped working. Replaced relay card twice, appears that it caught fire during this process and melted the wiring harness connectors and the card. Certified repair contractor was excellent. Oven still non-functional and Wolf cust service seems defensive rather than helpful. They need to consider the user more.

We purchased a Wolf double oven in 2018 so we have it for about 3 years. The issues started almost immediately where within six months we had to have the motherboard replaced the first time. In 2020 we replaced the motherboard again after the oven would shut off every time the door was open. We discovered this on Thanksgiving and didn’t realize the oven was off for a good hour with the turkey still in it. It seems that if we try to cook anything at 400 or above the oven can’t handle it and shuts down. When checking the temperature of the oven against a thermometer it is about 30° off. The probe only lasted about a year. Now if we are using the top oven at a high temp it will shut off the bottom oven.

I’ve had over experience with Viking and Wolf stoves. Wolf is by far the winner! After about 10 years the Viking gas oven started making loud noises as if the gas was rushing out. It was frightening and I’d have to turn it off then back on to get it to stop. It would also burn cookies on one side of a cookie sheets and not get them done the others. A Viking familiar repairman said it was a common problem for Viking. In contrast, the Wolf remains almost like new over a similar time period and provides more even cooking.

I love my Wolf range & oven. My Wolf microwave/convection oven has had to be repaired twice because the door wouldn’t open. The second time we had to call the dealer (within two weeks) the servicemen cracked the edges of the glass & I found 3 bolts on the floor after they left! When we continued to have the same issue with the door latch my husband put a double piece of gorilla tape on the inside of the door so now we just pull that to get the door opened! Wolf needs to educate their repair personnel better or make better door latch.

We spent thousands of dollars to purchase supposedly top of the line Wolf double oven and within few usage the large oven blew. So we contacted mechanic to fix the oven and it took over a month to get the tech. This supposed tech shows up with very limited knowledge and ordered a wrong part. I asked him if wolf breaks a lot. He said it seems to be happening more and more. Now they are telling us to reschedule. I would not buy these products ever again. Buggiest mistake ever.

We purchased this oven in 2016 shortly after we bought a Wolf six burner gas stove. The warranty was 5 years. The oven quit working 3 months after the warranty expired. Wolf Canada said too bad, the warranty has expired. They also told me they do not sell parts for these, so even if it's an element or thermostat as I suspect, it's not repairable. The two year old Breville I gave to my daughter when I bought the Wolf still works fine. I'm buying a new fridge and it will likely be a Meile.

Very well built, made of thick stainless steel that will last a lifetime. Wolf BBQ36BI's super heavy and gets extremely hot. Numerous burners give you flexibility in making it super hot for searing or just right for grilling. Also has the capability for a rotisserie but I don’t know who bothers doing that.

We bought the wolf kitchen set - well over $30k for a 6 burner plus grill range, fridges, etc. The range is the worst ever quality you can get. We have had it replaced, we have had oven panels replaced due to enamel flaking, we have had starters and burners replaced because they don’t work and the last straw left is that it starts on its own now. Literally we are looking at it and it starts the oven. Some of the worst products ever made.

I bought this microwave to complete the Wolf appliances in my home. 2 month new the keypad stopped working. It took 2 months for a service call (bad keypad). Now 4 more months waiting for parts. This is a brand new appliance under factory warranty. It's useless. Buyer beware. Spent over 2000.00 for a useless microwave...

I have a 30", four burner gas range. It cost $5,000. The two buttons flanking the oven heat setting are for the oven "light" and for "convection". Both buttons are plastic coated to look like metal. Both have had the metal coating flake off. I contacted Wolf and they agreed to replace the buttons. I would have to pay for the labor - $200. I inquired if the button material had been upgraded and was told "no". It was suggested that leaving the oven door open or slightly open after use or while broiling was the problem. Really? These two buttons are 3 inches above the oven door opening. This is very disappointing on a product that should be of much better quality.

I would much prefer the oven to run on gas instead of electric. It takes a long time to heat up. The stove top (6 burner) which runs on gas is a pleasure to cook on. The stove top also has a griddle that we use often to make fried eggs, bacon and pancakes.

After about 5 years of using top oven, its spring broke and we had to pay an expensive part replacement and installation. It was professional service. After 10 years of using it, its electronic touch panel starting to fading but still readable.

Love my Wolf range. Easy to keep clean. Heats up fast. Never had a problem in 6+ years. It replaced an old downdraft coil cooktop. I choose the wolf for its great recommendations and found an amazing deal on an open box return that had never been installed.

Our new Wolf E-Series double oven cooks just fine but:

Don’t really like induction cooking. Bought it because clean up is so much easier than with a gas top. Some of the pans don’t work well at all. Have had trouble with the oven control panel. It seems working on an induction system was an oddity for the technician.

I wish I would have seen these reviews before I purchased $58,000 of Wolf & Sub Zero appliances.

Remodeled about 5 years ago with all Wolf appliances. They *look* great! We cook very little (honestly, bought them for style and appearance). Still, with light use, they are unreliable. We use the wall oven, model SO36U, maybe twice/year. But, the control panel already failed with "Keyboard Error". The repair is to replace the control panel ($1200 part + labor). The induction cooktop is also lightly used, but exhibits various errors. So far, an occasional reset of the circuit breaker restores it. But...come on. With a whole kitchen of matching Wolf/Subzero, what now? Replace the whole lot? Or, budget $1000/year for repairs?

We spent nearly $35,000 on Wolf and Sub-Zero appliances. First, the built-in coffee maker never got to a hot temperature. Called the customer service numerous times within the first month of being installed, they sent out someone to work on it but they never could get it any hotter. Gave us an extended warranty on our refrigerator because of the issue for the coffee maker??? Second, built in double oven has never been at the precise temp so we have always had to guess and bake longer. Third, the gas cooktop knobs do not stay in position so they will slightly turn so you can't get at a precise temperature. And last, refrigerator alarm kept sounding so I called customer service and the rep was rude and augmentative. That was the last straw and therefore this review. If you think these are top of the line appliances without issues I would skip buying them because they are overpriced and definitely not worth it!!

I bought a 5 burner stove. The red knobs and the stainless steel base, burners are all upscale. The reason I gave a two star is because it is difficult to clean the grates and the burner. These stoves are actually good for people who have fancy kitchens but only toast bagels and use the stove to boil water. I cook a lot but cleaning the stove is difficult because it leaves streaks and the burnt oil or food splattered the base leaves discoloration.

I worked in a high volume - high end restaurant for years using Wolf stoves that were probably at least 25 years old. They were amazing work horses. I swore by Wolf brand. I've finally worked up to building a beautiful high end home so of course I wanted my beloved Wolf stove. I paid about $10,000 for a six burner w/ griddle and dual ovens - one is a convection oven. It's 5 years old, but the issues I started when I moved in to the house. I called my Wolf certified installer and they suggested that I watch some videos to solve the issues (great service right?), which I did and followed to the T.

We bought an all gas range for our kitchen remodel. The range looks nice and thought it was top of the line, that is why we spent the money on it. Now, we truly believe, the reputation that both Wolf and Subzero both have is just left over from the past and the quality is just no longer there. When you open the door to the oven, it is really heavy and just falls. There seems to be no system that allows it to stay in place so it’s either closed or falls all the way open. Not great. All four gas burners just continuously click and try to fire but do not ignite which is frustrating and releases fumes in the air.

We spent 10,000 dollars on an induction range stove and the oven does not work. The vendor we bought it from, East End Kitchens, has totally abdicated responsibility and has passed us off to a local repair vendor who showed up and said he had no idea when the multitude of parts that may be needed will be in or when a real service call could be scheduled. Really! It seems that if you are going to order one of these ovens, you need to order from a company that uses Authorized Installers, which we did not -- do not use East End Kitchens for appliances, use only for cabinets. They make plenty from the appliances, but do not stand behind anything. We called Wolf and they referred us to the same service shop that came out, that is all they did, still waiting -- please call us to resolve **.

Current home purchased 5.5 years ago had the Wolf kitchen. Range hood did not work on inspection. Shortly after, undercounter frig stopped cooling. Parts were covered under warranty, labor was not, $1000 and many weeks to repair. When reinstalled under the counter, door could not be fully opened to slide out racks to hold the beverages. It had been pushed up against the wall. Called certified repair tech said I could reach down and pull it out myself and adjust the feet to level to make it fit. WHAT? Then microwave broke, $750 more. The ice and water dispenser in subzero worked intermittently, certified repair service (which you have to use or it voids warranty) said, "that's just the way it is."

The touchscreen on this microwave has failed multiple times. We have replaced it once, now have to do so again. The quality of the product is high questionable. Moreover, I have been told that the warranty is limited and probably useless in terms of the cost to replace the part. We don't abuse the product, the screen sensors just fail to record our selections (open/shut the drawer and turning the microwave on/off). I cannot express more strongly how much we consider this a failed product and recommend to anyone that they not make the same mistake we did in purchasing it. Wolf has been a giant disappointment to us.

Updated on 09/24/2020: Back again to write about the Wolf drawer microwave. I want to scrap it and by a cheap microwave at this point. Had the magnetron replaced, and now the touchpad is not sensing any touch. Can't set time, can't add one minute auto, now can't press the '1' button. The microwave is just past the 2 year warranty, of course, so now paying out of pocket to have the technician out again to evaluate the problem. Nothing but problems with this product!

Bought a Wolf 60" Dual Fuel range about 10 years ago. Had quite a few problems with the thing. Circuit board had to be replaced several times - would fry if the self cleaning function was used. Despite the occasional problems, we used the range heavily, but after about seven years of use, I was fed up with the issues and was going to scrap it and get a different brand. To my amazement, Wolf offered to replace the range for less than a quarter of the original price. I figured that I had gotten at least that much use out of it and agreed. In short order, they brought in a new one and took the old one away. No problems whatsoever since then.

Products look shiny and everyone loves the name brand high end status symbol.. But it ends there.. Quality is poor and flimsy..Fit and finish do not meet expectations. Oven door actually fell off. Glass leaked and inside between glass is streaked forever.. Changed Broiler after 6 - 8 uses. 4 times already.. and this is acceptable? Sears products run 20 yrs.. We got 2 yrs trouble free and thats because we were away 40% of time in Florida.. Would Never buy their products Ever again.. Boiling water in commercial kith. takes 3 mins.. On our stove..it takes 11 mins.. Think twice before you buy Wolf.

I can only compare to Thermador ovens/cooktop that I had for 30 years with no issues. The new house I bought has the double ovens E-series. Everything I make takes way longer to bake/roast and the results are so disappointing!!! Mushy instead of crispy, no colour on baked goods... I even have to add 10 degrees or more or extra time to try and get better results. The panel is SO user UNfriendly! Hard to see and confusing! I also have 48" 6 burner and griddle. I have the same issue as others, when you set the flame the dial wants to bounce back to a different setting.

We remodeled our old house. Since we are avid cooks/bakers, we decided to splurge on a Wolf. This was our purchase of a lifetime. We bought a dual fuel range with a griddle and a grill, 4 burners, a full and a half-size oven. Ours is a 48" wide model. We believed this would really improve our cooking and baking. Let me just say that the griddle and the grill have been great and lots of fun. However, for a $14,000 range, this has been a total failure. From the beginning, the oven took forever to heat up. Like, 30' for 350F. And then, we began to suspect that the temp was off. We used an oven thermometer faithfully. The oven temperature is between 40-60F lower than the temp displayed on the control.

For a luxury product. The quality of stainless steel is terrible. It scratches very easily. I have had other much cheaper non luxury brands and the quality of steel was much superior. After spending on a luxury product I would expect it to last under normal use. Or are we just supposed to install the product and look at the Wolf label rather than touch the product. I urge anyone thinking of purchasing a Wolf product to buy some other brand.

I am a very proficient home cook. My new Wolf range took so much time and energy to figure out, even something as simple as cookies. The stainless surround for the cooktop is very scratched. I believe they used cheap metal.

Bought this unit and after less than a year of normal use, top glass panel shows cluster of cracks. Worst, it is not covered by warranty and will charge you for half the unit price. Service center (Better Life) not so helpful.

Regretfully I just had a $5,000 Wolf M Series wall oven installed by an authorized dealer. The oven is dead on arrival, will not work. In addition, the overall workmanship is shoddy, the door is crooked relative to the non-working control panel. The soonest Wolf can get a repairman by to take a look is a week, even though I live near a major metropolitan area. I truly regret trusting Wolf as a brand. Please do not make the same mistake, do not buy anything Wolf.

Bought Sub Zero refrigerator and Wolf dual fuel for Kitchen remodel 10 years ago. (Also bought a Bosch dishwasher that deserves 5 stars). From the beginning problems one after another. While under warranty it was okay with some help and parts replacement. Once warranty was over things got really bad and expensive. The refrigerator is essentially a $10,000 ice box—freezer side works refrigerator has never been right. For awhile we used ice from freezer to supplement refrigerator cooling now we just have a separate fridge until we can replace the POS sub zero ice box...42” built in's very expensive but not as expensive as sub zero we probably have 18000 into this junk box by now.

We replaced 4 heating elements cost of over 1200 dollars then ovens did not come up to temp. Called the service guy. He stated we should use convection bake. That would work better. Then cleaned the top oven and after that the lower oven wouldn’t work. Called the repair guy at a cost of 160 dollars. He said the cleaning tripped some manual reset in the oven. Told me not to use the cleaning cycle. So the long and short is, baking cycle not adequate for baking. On convection let heat over half hour. Never use cleaning cycle. Asked the repair guy if he needed to move in to keep the ovens going. To be fair I have 6 burner wolf cooktop I love. No problem so far.

I bought a house and the previous owner did a major reno and installed Wolf appliances. A glass panel fell off the range hood. Wolf replaced free of charge as they felt it was a manufacturing defect despite the unit being 8 years old. Yes you can find appliances that are cheaper but I highly doubt those companies would stand behind their craftmanship as Wolf did in this case. Without hesitation, I will buy Wolf again. Very impressed. William **, Edmonton Alberta Canada

Updated on 02/02/2020: This is an update to a review I posted in August 2018. I'm going to address the grate issue. Standard grates that come with the range (in my experience) are inferior. I had standard grates replaced "3" times and they were all so wobbly that I finally asked Wolf for an alternative. Wolf (very willingly) sent me a set of their upgraded grates which is normally a cost of in between $300-$400 per set. Yes, they are less wobbly (still wobbly to some degree) but if you even "scoot" a pan across the grate it wears off the black finish. I do not use the searing method where you use a shake and flip method as I know this is not friendly to Wolf grates.

Beautiful device but broken too often considering the price. Two repairs this year, 4 so far. Our low end GE never broke. The last time the Wolf decided to die it was 5 weeks to get the part. Wolf has gone downhill. My non-technical thought too much high tech right above the oven. That heat must be tough on the circuit boards. They just need on-off broil or bake, temperature and then connection. No high tech. It’s just an oven. Simple doesn’t break. I would advise you to look elsewhere.

Paid extra to have a Wolf oven. I've had it four months and the control panel needs replaced. "The Factory Knows About The Problem", but we can't use the oven without turning on and off the breaker. This company (SubZero) is over hyped, over priced, and has at best average products. Would never buy anything from them again. Have now been waiting for almost a month for the new control panel and they do not know when it will be in.

Paid for Wolf double oven April 2019 at Ferguson’s in Jacksonville. Paid in full April 2019, and paid for pre install, appliances were delivered in May. After removing my oven (that still worked) installed Wolf double oven that didn’t work. A Wolf tech came out about a week later, said new oven needed a new Brian. Ordered the part, it came in a week later. The day of the oven repair I get a call saying the part is no good, Wolf won’t release the part. So they send another new oven a few weeks later. We are in July now, install second new oven, it doesn’t work. Same problem. Wolf overnights the new part to us, Wolf tech arrives August 9 and replaces the bad part on the new oven. I haven’t actually used the oven yet, but it looks like it works. I suggest you wait for a different model before buying. I have been without an oven for 3 1/2 months. Not a happy camper. Hopefully this one will work.

Just purchased our brand new Wolf double oven. Have not even used it yet. It started when I started to set the time. The touch panel would not respond or would jump to another setting. It became very frustrating as I tried to push the touch panel and nothing would happen. Just got off the phone with the service rep and was informed that the M series was having problems and they had an updated panel they would install for me and it would take up to three weeks to arrive. Why would they continue to sell a product that they knew was faulty. I’m trying to contact the dealer to have it taken out and pay the restocking charge and get another oven. My old 20 year old oven may not look as pretty but has worked right from the start, wish I had saw all the reviews before purchasing.

We have had the stove for 5 years. We have had a repair call once per year, and the repair calls are very expensive. Why? Because very few people provide maintenance and they charge what they want. Last time the charge was $200 bucks for the technician to show up. The repair parts can only be acquired from Wolf, and they really stick it to you. We have had problems with igniters, burners going out - the flame just drops back on its own. Now our broiler won't work. In short, we are absolutely disgusted with Wolf. Do yourself a favor and buy any other brand. I feel like such a dope for buying their appliance. Not recommended.

We remodeled our kitchen in 2015 and purchased a new Wolf from standard appliance. In the 3.5 years of normal use for a family of 4 this stove has had multiple problems. First, the front right burner will not stay on medium heat. If you try to put it on medium, it just falls back to low. If you turn it to high it stays but at lower settings it just falls back to the lowest position. If you hold your breath and twist your tongue just the right way, you can get it to stay at a medium temperature but it’s a pain.

I remodelled my kitchen in 2015 and decided to go with Wolf appliances, I wish I hadn't! I used a Wolf certified installer which is necessary to receive the extra two year warranty of course the installer was twice as expensive than other installers. About three years in the downdraft to the stovetop stopped working and needed the main component replaced. I had to prove that I had the extended warranty because Wolf didn't want to cover the cost. The microwave which is installed on top of the oven stops working if I have the oven on too long so I need to have that seen to. The sub zero freezer stopped working last week and needs a new compressor which is covered but I have to wait a week for the tech. to come back. The toaster was replaced after one year but now the second one has stopped working. Wolf is expensive but honestly not worth the money.

High price. Definitely not high quality: I’m starting with my 36” built in Wolf oven. It turned on by itself with the front display showing off. Could smell something burning. The handle was so hot you couldn’t touch it. Had to turn main power off. Apparently a contactor was faulty causing it to turn on to full power. It did trip the Hi temperature safety. Parts were covered but would not cover the door which is badly scorched. Wolf induction 36” cooktop. 2- burners have errors E08. The other 3 give inconsistent heat. I can have boiling water 1 minute then nothing. After renovation to kitchen I switched to Wolf. I had Miele appliances for over 15 years with no problems. I should have stayed with what was working.

I have a brand new Wolf Induction cooktop. The cooking aspect is SUPER! However, I need a flashlight to find the burner designated areas. The top is very “designer oriented” but it is very hard to see the burner designated areas without turning on all of the lights in the kitchen. If you are like most people, you do not fully lamp up to fry an egg!

I purchased a wall mounted oven, model SO36U/S. Used it rarely as it takes a very long time to heat up and it was just too big for everyday meals. Went to roast a prime rib and experienced a "relay stuck" error. Am told my oven went over 500 degrees and that caused the problem. Called customer service again, was told it's my problem as my oven is older than 5 years. Now I see all of the online reviews and realize buying Wolf products was a mistake. Am happy to say, I bought a $300 Breville Smart Convection counter oven and it is wonderful and can cook at high temperatures without failure! Even a prime rib. No need for Wolf and will never purchase again.

Wolf claims to be a USA company. We love our stove that we purchased 25+ years ago. BUT, we went to purchase a toaster oven, thinking they still manufactured in the USA, only to find out it was MADE IN CHINA. I, for one, refuse to give my hard earned capitalistic dollars to a communist company. Shame on Wolf for selling out. You have lost a faithful customer. You cannot tell me that you cannot manufacture in the USA. The toaster oven at William Sonoma was almost $600 dollars.

The people who work for this company are the most disrespectful, rude, obnoxious people I have ever met. The $6,000 stove I received was in "refurbished" condition. I am so upset with the whole purchase.

I purchased a $12,000 Wolf dual range in a recent kitchen remodel. One of the worst mistakes of my life. The temperature control on the ovens is totally worthless, had too may repairmen out to try and fix. No luck. One day the temp is 250 degrees with 350 selected, another 425. I have never had problems with less expensive models in the past. Recipes I've used over my life in four different ovens, no longer work on this beautiful looking worthless piece of kitchen equipment. I thought I did due diligence in vetting this before I bought it, wrong. I should have gone with Viking or General Electric. Learn by my mistakes.

Half the burners on the range stopped working within about a month - I need to use a match to light them because the electronic ignitor failed. No way to know the temp setting. So dumb - but the oven has no clear line or indent adjacent to the circular temp knob - it is just "approximate" when a temp # is at the roughly 12 o'clock position. Convection fan has no indication if it is on or off except a very quiet hum that is barely audible. The switch is pushed on but appears same when in on or off position and there is no indicator light or anything else. Dumb design. We have left convection running for hours at times since it is nearly impossible to tell when it's on.

I just burned two fingertips as I tried to move the pot next to the big front burner to make room for the large pot being brought to a boil on the large burner. The flame is so huge on the large burner that even with a 14" diameter pot the flames shoot out around it. This 5 burner stove has one huge burner- this is way too big. The next one in the front barely boils water. There is a medium burner in the back - but if you have a pot in front of it, you won't really fit more than a tiny saucepan on the back - and who really has so many burners going at one time? I hate this stove - never again will I buy something like this. I had the range top before and it was much better.

I have a three year old USD1000 Plus wall mounted Wolf Microwave besides 60 inch Sub-Zero refrigerator systems, huge dual fuel oven System and a Steam Oven as well. Unfortunately for me, I did not any research before buying and renovating my kitchen. Since last one year Wolf Microwave is repaired four times from qualified technicians (once under warranty). Wishing weeks of repair, the product conks off. Last three times with twenty four hours power system shuts off itself within microwave. Technicians come and replace fuse, the PC board with no luck. I have used for years small countertop Microwaves. For more than 20 years nothing happens to them. I am disappointed with my all American built Microwave and the Manufacturer.

I was very excited to purchase #wolfdoubleovens when I received a letter from #jimbakke, President and CEO of #subzero, the parent company of #wolf welcoming me to the family and promising "high standards and a rewarding experience." My cousins raved about these ovens and the reviews I had read assured me of a smooth cooking experience and terrific product support, if necessary. What I found instead was a company unwilling to live up to its reputation, skirting responsibility and blaming others for its failures. My troubles began when I opened the crate and found a used product instead of new, out-of-the-box ovens promised by the dealer I found on eBay, #LQDLLC, who claimed to be the largest open-box Wolf dealer in the country.

We've had our Wolf oven for a few months now. When operating, it has this horrible, loud hum that just won't stop until I turn the oven off. So the entire time something is baking, you have to endure loud humming. We've had the appliance maintenance man out several times, and he said the hum was "normal". He claims it is "the fans on low". Not sure what that means, but I have no choice but to deal with it. I can't return the unit. I have learned to just leave my kitchen, but I would recommend to all to avoid purchasing a Wolf oven.

Fan stopped working due to a bad installation probably. Wolf was AMAZING about it. Immediately replaced the oven with a completely new product totally free within 2 weeks flat. I recommend Wolf because they have amazing customer service and you can rest easy they stand by their products. Called some other companies and was told their companies never would have replaced the oven only repair. So glad I went with Subzero-Wolf!!!

We have bought all Wolf/Sub-Zero appliances (fridge, wine fridge, 36" range, oven, microwave) for our second home in Napa Valley. installed in 2016. The Wolf microwave display has always been very dim, now cannot see the numbers at all! The repair tech came out today and said he would have to try to change out the display but I am not sure if this will fix the problem.

I posted a few days ago about the issues I had with the racks (36" Wolf Dual Fuel Range Oven) after self cleaning. I can now report that I contacted Wolf and after some discussion they will replace my racks. I also suggested that their brochure state that racks and rails will distort if not removed during self cleaning. Extremely happy with their customer service.

Within one month of receiving a new Wolf electric cooktop because first one had a fan problem, it looks terrible. I have an area on one of the burners that looks like the top layer has been removed. It is so difficult to clean, that I had to have my son try it. I spend at least 20 minutes every other day trying to get this thing clean. It's literally impossible to do it. That's why it gets such low ratings.

We have had Wolf/Subzero in a prior house so when we redid the kitchen in this house that's what I wanted. Our last house had a Wolf gas cooktop, double oven and Subzero fridge. We had no problems. This house was different. We have a Wolf Induction cooktop, Wolf Oven and microwave and Subzero fridge. Our major disappointment has been the Wolf Oven. It simply cannot maintain the selected temperature. The probe is off by 40 degrees F. My thermocouple meter is accurate to less than a degree by the way.

The problem with this 48" dual range/oven is when the oven is off. Bizarre. Once the oven is off, the outside of the oven, especially the control panel box, gets extremely hot. My thermometer registers it at 120 degrees, plus. When I spoke to Wolf, they kindly explained that this is fine with them. What? Then continued to tell me that they are within the industry and government standards, wherein these standards allow the temperature to reach 90 degrees above the ambient temperature of your home. Really!

In 40+ years of appliance ownership, we have never had a more temperamental and needy appliance than our Wolf Range, (48" dual fuel). Numerous problems haunt this expensive thing. I wish I had access to this type of information prior to purchase. If you are considering a Wolf appliance and choose to believe these reviews are merely a small percent of bad-luck stories, then best of luck to you. One of my Wolf breakdowns came two days before Thanksgiving. Since Wolf was unable to send a repair representative prior to the holiday, I called a local appliance repairman that had previously been a Wolf & Sub-Zero Authorized Repair Rep.

Purchased the 36 inch Wolf Range because we thought it was the best in the world, finally arrived and the oven would shut off after we turned it on. Had it serviced under warranty and after the third time the repair guy came out because it still wasn't working properly. He told me he did all he can do. He basically replaced about 6 parts, still not working properly, so I had to call again, this time they sent out the supervisor, very nice guy by the way, he told me the other guy didn't line up the ignitor properly.

Bought a 6 burner in 2004. Have replaced the seal under burners (mfg defect) under warranty, the oven igniter 3 times and the oven burner once because it melted near the igniter. Now it looks as though we will have to replace the oven burner again. As many have said, we also replaced the cheap plastic knobs on the fan. You decide if this normal course for a very expensive product. Don’t think we would purchase again.

Wolf Dual Fuel 30" Range - I think each buyer needs to decide for themselves whether these stoves are worth the money. We believe we made a great purchase. The dual stack burners are amazing for precision heating. The oven is perfect and very accurate. The cooling fan, unlike our older DCS is quiet. The burner drip pan is enameled, making cleanup a breeze. That said, I have two issues that I would expect on a premium stove. Major - there are no led indicator lights at each burner knob that clearly states (from across the room) that the burner is lit. Especially with a very low simmer, it can be hard to determine whether the burner is on or off. A simple led will clearly tell you. Minor - I think the oven light should come on and remain on as long as the oven is on, not just went the door is opened. My preference!

Purchased oven (Wolf dual 48 “ Oven) about 7 years ago. Nothing but costly repeated problems. Two motherboards replaced 3 times. Blower and temp controls replaced. Wolf offered to replace if I paid 3000 and shipping and installation. Crazy. Now I have to bang oven to set temp and often fails to hold temp. If you try to change temp during baking it will shut off. For 17,000 Dollars you would think It should be quality. Absolutely not. I won’t put another penny in this junk. Call me for more details and warning. ** Vero Beach Florida.

I purchased my Dual Fuel Range 15 years ago and repeatedly have had costly problems. I can’t even use the grill as I’m tired of putting money into something that doesn’t work. Next the ovens won’t maintain a constant temperature. Now the latest the entire gas manifold has deteriorated and has to be replaced. So here it is a week before Christmas and I have no stove top. The cost of this repair is well over $1000.00. Plus the mere fact that this could have happened just blows my mind. I have a 60inch range that costs more than a lot of cars and is and has failed so many times. Wolf offers no support in any of these problems.

Purchased 3 Wolf products. $14,000.00 1. 36" Range/Oven Has been serviced 2 times in 3 years. Igniter broke twice. No help from Wolf. $7,000.00. Range Hood Very loud. Broken light and fan knob made out of plastic. Went to Ace Hardware and bought replacement knobs in metal for pennies. $2,000.00 for plastic that easily should have been metal. They obviously do not care about quality. Outdoor BBQ w/ infrared burner. $4,000.00. Radiant burner replaced 3 times. One was warranty with $250 labor charge. The other two times were on me for $400.00 each, It is now broke again and seems ready to blow up should I use it. Wolf should contact me and make things right but my guess is I will not hear from them. WE have told many that their products are not worth 1/4 of their cost. Should have bought GE or other.

After much worrying over whether to spend the money, my Wolf 48 inch stove arrive, broken. One of the burners did not work right out of the box. We had to have it serviced before we used it once. After reading the other reviews, I am worried we just wasted a lot of money.

Bought a Wolf range (6 burner) gas, paid almost 8,000 CAD for it. Worst investment of my life! The inside of the range is peeling (second replacement). The igniters have a mind of their own. It stays on for several hours before it shuts off. The oven turns off on its own mid through baking or roasting, messing up my cakes etc... I need to turn on a burner to kick start the gas flow to the oven again. I would never buy another Wolf product again. Very disappointing.

The fan knobs on my Wolf expensive exhaust fan kept falling off. As soon as I am cooking for a while the knobs fall off in the pots, the oil or sauces are in. I paid for a technician to come out because the fancy company bought all from did not bother to tell me anything! Even though, you and I, know they know fully well the problems these brands have. Then the company sent me new knobs. Finally they admitted to the defect and that new knobs will be coming out. I have not heard back from them and now I am getting the runaround!!! They never had a complaint from me!!! Two years plus now. Meanwhile the oven door is not closing right and the middle gas burner in front comes on like too strong and high.

Wolf 36" Range- Bad and Service Horrible. 2-3 years after spending 8k on this range it essentially stopped working. We called Wolf for service. They referred us to a service company. That service company charged for the appointment and said it was an electrical issue. We hired an electrician to run service to the unit and this turned out not to be the issue. We continued to have the same issue with the main control board. Then an igniter went bad. Then the control for the front right burner went bad. Now, the oven door spring must have gone bad, as the door wont stay closed and the oven won't stay on. Read their website speaking of their customer service - It's non existent. - It says 24/7- that's as much BS as the rest. Call them on the weekend or in the evening - it's an answering service. DO NOT BUY THIS BRAND - BEWARE.

After four repairs on the first steam oven, Wolf agreed to replace the entire unit. I'm on my second one now and after less than a month I have another part failure. Extremely unreliable product. It's too bad because I had high hopes of enjoying healthier cooking but it's worked for about a week out of the 6 months I've owned it. Beware.

My Wolf 36" hood is 10 months old and the light switch knob broke. Took a look at it and it is made from cheap, flimsy plastic. Yes, the outside LOOKS like stainless. I then looked at the fan control knob. Even worse--both the shaft AND the knob are cheap plastic. Hmm--expensive hood, cheesy-cheap plastic parts from a company that likes to exude quality--makes you wonder what's under the appliance "hood".

So far not so good on our Wolf oven. Wolf sends out a tech who represents them for service. Our oven will not maintain temperature. The tech replaces an element & a burner. That did not take care of the problem & cost us close to 500.00. Wolf is going to send out that same tech this week to try & take care of the problem. Why not keep replacing parts until the problem is solved. Let's hope the problem is taken care of this time at n/c... Next call will be to the Attorney General.

First, we went the 36" induction cooktop (914 - Model CT36IU) and downdraft 2 years ago when remodeling our kitchen. No gas line meant no gas cooktop, so after research, went with the induction. I LOVE the almost instant 'heat up' and immediate 'cool down' control that induction gives me. After the initial investment in a new set of cookware after 43 years of marriage, I'm hooked on induction! However, I periodically notice a 'sour milk' smell that comes from the glass cooktop after using. Following directions, I clean it with a soft cloth and water. I can't determine if the smell originates in the glass or from the downdraft area. Has anyone else noticed this?

I love my Wolf 6-burner cooktop and oven, however my Wolf Fan Hood (all purchased 3 years ago) is a piece of **. We've had to replace the PLASTIC fan switch 4 times on our powerful, stainless steel hood. They cost something like $20 each time. Recently, the light switch started to wobble and then stopped functioning. Today, we paid $173 to have the service company come and replace the switches. He confirmed that he has seen these times many times before on Wolf hoods. I'm very disappointed with this hood and will go NON-WOLF with all my appliances, in my next kitchen.

The oven looks wonderful, but I question the accuracy of the temperature. I hate how it takes over 12 minutes to preheat to 350. My crappy old oven at the cottage heats up in minutes. That's my only really big issue, but I have never done anything about it. Just live with it.

We completed a total remodel of our kitchen recently which included all new appliances. We went with KitchenAid except for the cooktop which we got the Wolf (Wolf 36" gas cooktop). My wife really liked, which I can understand, the 2 tier burner with low and high flames. We finished right before Christmas and our daughter's wedding so the house was full and a lot of cooking going on. Naturally there were a couple spills but NOTHING major. My wife pointed out that one lower burner was not functioning. I have always done all the repairs on everything as we own a manufacturing company and I am a tool and die maker by trade. Just so you understand, I could have built this thing from scratch if I was inclined to do it.

Got wolf stove in 2009. Love the look and love the operations. Recently began having trouble with door closing and found out that it is now 200 dollars just to have Wolf representative show up. For price I would go with another provider with better service. Our experience was with Caplan's where we purchased all appliances. Was the worst experience we have ever had in after purchase service. Would not return under any circumstances ever.

I've owned my Wolf microwave going on 11 yrs w/ absolutely no problems. It does everything I need it to do. I'm sure technology has only improved it's capabilities...if that is even possible! Money spent well! I would highly recommend my Wolf microwave.

I purchased a subzero freezer and Wolf induction cooktop. Both broke within 1 month of installation. The subzero freezer's ice maker stopped working and needed to be serviced and a burner on the Wolf cooktop never worked. You pay top dollar for this stuff and it doesn't work. They make a big deal about how you can call 24 hours a day, but that is very misleading. Yes you talk to a live person anytime, but that person knows basically nothing about the products and essentially all they do is give you a phone number to a service technician. Something you could get online. The company makes it sound like you get 24 hour care... good luck with that. You have to wait for a technician to come out just like any other appliance company. Their products looks nice, but that is really what you are paying for.

We purchased a Wolf microwave, one we were told was manufactured by Sharp, as part of a kitchen remodel two years ago. Along with it a Sub Zero fridge and Wolf stove. Time to step up to the best we thought. I really hope our experience isn't indicative of what actually is the best. Horrible to think about what happens with less than best. The latest microwave service call, I believe our third, resulted in a new electronic control, the previous one having "burnt out", the result of living near the ocean we were also told. This product has not met reliability expectations for even an average product not to mention one that cost as much as this did. Wolf, sooner or later this will negatively affect your brand reputation.

Condensation caused both electronic boards and transformer to burn. Heat from transformer causes condensation. Parts are very expensive. Both boards and transformer cost $600+. With labor total bill will be more than the cost of the Ice maker. I will never, ever buy or recommend to anybody to Sub-Zero appliance.

All our kitchen with Wolf appliances for 5 years, so many issues, very cheap, plastic material. The worst is the oven, many changes of sensors motherboard, thousand $$$$ more lost. This brand is not a PROFESSIONAL one, a true shame.

I have 5 sub zero/wolf appliances some of which I have had for over 20 years. They are the best! I have found Wolf to be a great company and very supportive. After years of owning my subzero refrigerator I did not realize how fresh it kept my food as it had just became a norm. At my lake home because of expense we did not get a subzero refrigerator/freezer. What a mistake! When I asked my husband what he would have changed in our major remodeling project, his response was to get the subzero refrigerator/freezer. Nothing Better then Subzero/Wolf.

Very big mistake. A big blunder. I bought the highest brand and a big crap. Impossible to clean and coating already coming off. Stove is just 2 months old. I would never recommend to anyone. Waste of money.

I own a LP Gas and electric oven Wolf Range. It was delivered broken (the elements broke during shipping) I've had 9 or 10 repairs on it. It started a fire during a cleaning cycle. I replaced the entire oven cavity, all of the elements and fans. Now it's broken again. It is the WORST appliance I've ever owned. Spare yourself the headache and the $10,000. You cannot get parts to fix it yourself, you have to pay HUGE amounts for a Wolf appliance repair.

Wolf 48 Inch Range with griddle - Sorry folks! I absolutely love my range. Wouldn't trade it for anything else. I had a very small problem with it when it was under warranty and repairman fixed it without any complaint. Love the griddle for cooking for large groups. Love the simmer and the list could go on and on. I've had it for 6 years!!!

I purchased a Wolf 48-inch free standing gas/electric oven SS# 16003876, Model # DF484F back in 2006. Nothing but problems and expensive repairs. Multiple motherboard replacements, solenoids, switches, etc. Now the one of two ovens don't work at all and the other oven will shut down if you try to lower temperature after reaching set temperature. To add insult to injury it is a task to find competent service providers... haven't found one yet. STAY CLEAR OF WOLF OVENS. For me, I think I'll just purchase a common brand for under $1,000 rather than the $17,000.00 retail price for my WOLF. Oh yes, Wolf did offer to replace my unit, but they wanted $3,000 plus I would have to pay for shipping and installation. Another $5,000 on top of the $15, 000 I paid... What would you do?

I purchased Sub-Zero and Wolf appliances approx. one year ago for my lake home. I have had three issues with my griddle on my gas cook top. Each time the service provider claiming it was repaired after the visit. And it was for a short term but then shortly after failed again. The last time I called was January 29th, 2016. The service provider came three times for this particular issue. The last time they left they said it was fixed, "We took video". It was not. So I call Wolf and complain. They in turn now send a different service company to double check the first service company.

Cannot register a toaster online. While the model number is listed on the toaster there is No Series number. Therefore, the system will not take an empty field. I called them and they can provide no solution.

My wife and I needed a new toaster and had very specific requirements. When we saw the Wolf unit we were convinced that it would address our needs. What a disappointment!! If you like your toast dark, forget it. You'll have to run it through twice. And yes, it handles the thicker artisan breads, but totally fails in the other direction, i.e. thin slices. These are two issues that are easily handled by your everyday toaster available from Walmart at a quarter of the price. But hey, my problem. I guess I could have tested and returned, versus trusted the Wolf brand.

We recently purchased a Wolf Cooktop and Downdraft hood vent. When we purchased the two items we were very clear that they had to match because our existing did not. The showroom didn't have them both for us to see so we took their professional opinion on them "matching", they don't. It's ridiculous that items that sit next to each other, touching, on the counter top not have the same stainless steel finish. So, if you are buying the Wolf Downdraft and cooktop be aware that they are not the same finish and that the cooktop scratches extremely easy. We had the top in for 1 day and had scratches in the SS from wiping clean with a dish cloth. Never would have guessed that we spend a lot of money to get nice cooking equipment and end up with mismatching and low quality.

Oven is very hard to use and very slow to temp. We have our oven under a cabinet (my fault) so it is very hard to read and set the digital display. The broiler is VERY slow to come on requiring kneeling down and looking in to see if it is hot yet. Most broilers are virtually instant on. The oven takes longer to reach temperature than any oven I have used. The trays/racks are very complicated and are to be removed before self-cleaning! That means you have a ton of work to clean the racks separately and reinstall them. Very stupid for the average consumer. We just leave them in and take our chances. Truly regret paying such a premium for an oven I do not like.

Had my Wolf dual fuel range and oven for a little over three years. A couple of weeks ago I was baking banana bread when I could smell burning all over the house. Came into the kitchen and the oven was filled with blue smoke and there was a large (7-8") black circle in the bottom of the oven. Thinking it was burning up I called Wolf who authorized a service call. Before the serviceman came out he told me it was probably the heating element under the oven. 10 days later he finally made it out. Pulled the heating element and told me it was just fine. He wanted to clean off the bottom of the oven and in the process used his pocket knife on it. When I objected, he informed me it was porcelain and would not scratch. I now have a scratched oven floor. Wolf finally agreed to replace the interior of the oven but want to used the same "repairman" if that is what you can call him to do it.

I am currently working with the distributor where I purchased the range and also working with Wolf tech support. The condensation on my cream tile backsplash during preheat will soak a paper towel and is now turning the tile dark brown. I am being - I should expect this and that the tile will be black within a year. My biggest concern is the back of the range rusting out over time. The distributor is trying to help but claims they've never heard of such a thing. One tech rep told me I should have been warned about using cream tile as the backsplash. Funny that's what is in the showroom and brochures, etc. Very frustrating customer no service.

Wolf 36" Duel Fuel Range/Oven - In using my oven for the first time, I preheated it to 375 degrees. Around the 330 degree mark, the interior glass on the oven door shattered. I called my sales person and they in turn called the Wolf service person. 4 hours later, I had still not received a return phone call. I called the service person myself and was told it could be fixed on Wednesday (it's Friday). Brand new & not receiving any quality customer service. Wondering why I spent so much on a product that doesn't care about the customer.

It still leaks. They said the wolf company would have to fix it.

Wolf mdl. GR304 30" range - 3 service calls in 1-1/2 yrs. and we hardly ever use it. Nice looking but unreliable and has let us down. Circuit Board, top burner ignitor, gas valve and now oven gas but no ignition. Serviced through warranty but it's a hassle. Needs service again (4th). Is this a lemon or their S.O.P.

I recently bought a 30" Wolf range top with oven. It was delivered 3 weeks late. I had bought my first Wolf in 2004 and had been really happy with it. However when I sold my home I decided to get what I thought was the same model minus the dual fuel. Well not only did it not have dual fuel but it also did not have Self Clean, a temperature gauge, or a timer. In short this is about the most OVERPriced, basic stove I can imagine having. Looks good though. Pumpkin pie took an hour and ten minutes so I also think the thermostat is low.

Wolf stove 366-lp - Purchased and installed in new home 2011. All was OK until Oct, bottom of oven rusted and enamel flaked off while in normal use. Called Wolf, they said, "Sorry, we'll send new bottom under warranty." Great! I also opted to replace it myself saving Wolf a service call. Received new panel, and upon inspection, observed the underside with defective paint and distinctive fingerprints in the paint. Called Wolf, woman apologized, said, "This did NOT reflect well on wolf." Said another oven bottom would be sent and requested a photo for quality control, I complied.

We put a Wolf gas cooktop and a Wolf double wall oven in the home we built 10 years ago. We loved the cook top and it worked well. The only problem we ever had with the cooktop was one of the back burners would need a little tweaking to get it to light up. The ovens worked great and it was really nice to have two to work with. My only complaint with the oven was the amount of air that would blow out of it while it was on. Other than that it worked great and we never needed any repairs on either appliance in 10 years.

These ovens have a bug in their electronics. Wolf refuses to fix them but sends out a technician who just gets it going again temporarily. If this had been a car, there would have been a recall. Wolf should take responsibility for their malfunctioning equipment, but they don't. This is the 2nd Thanksgiving dinner this oven has ruined by locking and refusing to unlock no matter how many times I shut off the electrical circuit breaker. I shouldn't have to suffer this problem more than once. But it happens all the time! DON'T BUY WOLF Appliances!

We had a Wolf gas 5-burner cooktop installed last week. Functionality is fine. However it is WAY too delicate. Already there is a scratch on the stainless. The cooktop has been barely used. Unlike other gas ranges I've used, the burners don't come apart for cleaning. Thus, with surgical care, one must try to clean them in place. Good luck with that. Anything strong enough to clean the burner assembly is too strong for the stainless. The pilot is exposed so it's inevitable that a cleaning solution gets on it, creating clicking when you turn on the burner. This is all very discouraging.

I am very disappointed in the quality and reliability of the 3 Wolf products that I purchased. Below is the list of products installed at my home. I purchased the more expensive Wolf products on the premise that they were extremely durable, had impeccable quality and rarely break. Well, after yet ANOTHER required repair (i.e. My oven required a new relay board, which was a $ 221.50 out-of-pocket repair expense for me) that I won't be recommending Wolf to my friends & family.

I've read a bunch of negative reviews here regarding Wolf products. I'm not here to complain, but rather came across this as I was looking for instructions for replacing one of my burner igniters. I actually have very LITTLE to complain about. I did an extensive remodel of my kitchen in 2006, and part of it was a new range. I purchased the 2007 model of the Dual-Fuel 48" Ranger, with 4 burners, the char-broiler, and the griddle. The ONLY complaint that has been raised until NOW has been the pain it is to clean the burner pans. And, it IS a bit of a pain. The black enamel gets dirty very quickly, and even a little splash of water looks like hell if it's allowed to dry.

We bought a Wolf 5 spot induction stove top. We only had it for 2 months before things started going bad. We got an error signal E09 that came up and the stove top started beeping. We discovered that 2 parts of the 5 cooking spots stopped working. We called the Wolf hotline for help. They were good about providing guidance as to how to reset it. But couldn't tell us why they wouldn't work and said if the corrective action didn't work call back and they would look into a authorized repair shop for us. We ended up calling back due to the same problem, so they found us a repair shop. It turned out that the repairman was undecided as to whether he would travel the 25 miles to come fix out stove. We called Wolf company and let them know about it.

When I turn on my broiler, it builds up gas in there for probably more than 3 minutes, then KABOOM! The oven door flies open and flames come out. I've had the igniter changed at least 6 times since 2002. Also, while the broiler is on or the oven is on, the top burners don't get enough gas to work. This was supposed to be the "top of the line". As far as I'm concerned, they can keep it. It is also a dirt and grime catcher and there is no self cleaning option. I would never buy another one.

I purchased a WOLF DF 304 oven in March 2011. I've had no problems with the oven until the last time I used the self-cleaning feature in early December 2014. During that cleaning process, the porcelain chipped on the floor of the oven exposing bare metal.

Wish I did more research on the Wolf Dual Gas/Electric. We bought the 6 Burner with Griddle as I cook for a big family weekly. I find that when heating my pot and placing i.e. ground beef, the center of the pot is never hot enough and the sides always burn. It seems like the temperature drops significantly and so it takes forever to cook anything. Already had to replace the element on the oven as the coils had 'exploded' only the tech found out when he realized my 'Roast' light wasn't lighting up. That left a burn mark on the interior Blue enamel. (Not covered by the warranty) Also whenever I use the oven and it is cooling down a loud bang sound is heard. The tech said I had to use the cleaning cycle a few times to 'Mold' the oven. WTH? Nothing but disappointment with this Range. I think I should have gone induction!

Built a new home in 2008. Decided to go with the Wolf double wall oven D0302FS. Within the first year was replaced due to "oil canning" and the blue porcelain coating was cracking. Approximately a year later did a self-clean and the blue porcelain coating was disappearing. After weeks of waiting Wolf offered to replace wall ovens for $1400.00. I was not happy. Wolf asked me to see if Baron's Appliances would help out so I did. After weeks of trying to get an answer from Baron's, the manager at Baron’s told me they would do nothing to help and actually wanted $400.00 to install the new Wolf ovens. Needless to say I will not be buying Wolf appliances as well as dealing with Baron's Appliances again. To top it all off there is only my wife and I at home so the oven hardly gets used.

November 30th, 2010 we purchased a Wolf Range Model DF366. This thanksgiving we turned on the self-cleaning mode after we roasted our thanksgiving meal. Upon inspection of the oven floor there was left a dull marring on the oven floor. Obviously the integrity of the porcelain has been damaged by the high heat of the self cleaning mode as well as crazing of the blue porcelain oven floor where the heating elements are underneath. In researching on the Internet, we are now aware that Wolf has had multiple problems with their blue porcelain oven surfaces crazing, flaking, and peeling. The problems are all over the Internet. Problems with both the ranges and wall oven units. I also believe that the company knew of this problem previous to our purchase, and were still selling their product at the tune of 7,919.00 per range. I have started a paper trail with a certified letter to the CEO of Sub Zero Wolf, and if no satisfaction is received I will start a Class Action lawsuit on behalf of all those that have been ripped off! Buyer BEWARE!

We built a custom home 10 years ago and decided to purchase the best quality appliances. We installed a Wolf gas cooktop/range with griddle, Wolf electric double ovens, and a Subzero refrigerator. The salesperson said they were commercial quality and we would never have problems with them. The gas cooktop has worked well although it is difficult to clean.

Two oven cavities have been replaced - under warranty... blue glaze peeled on both. Now the glaze - on the third cavity - is burnt and will not come off with cleaning. It takes FOREVER to preheat.

15 year ago we bought a Wolf Gourmet Cook top. Fantastic stove, every night was a pleasure to cook on it, it was even a joy to look at. Last year we had a lightning strike and the igniters were destroyed, we could light the burners manually but because, since Sub Zero took over and the original parts were handle by third party vendors (very expensive), we decided to buy a new cook top. The new cook top burners are terrific, but the rest of the cook top, compared to the old Wolf, is pretty bad. The burner rings stain easily and are impossible to clean, the grill cover does not fit well, the grill cover distorts from the heat if you have two adjacent burners going, the polished stainless surfaces scratch very easily.

We purchased our Wolf oven and range in 2008. The range works great. The oven is crap. It never reaches the proper heating temperature and when it does, it will only stay heated for 5 mins and then the temperature starts to drop. You never know what temp you are cooking at. I usually have to cook things double the recommended time because the oven is on 300 instead of 475! Or it's suppose to be at 375 and it is only at 200 degrees. It is crap. We have had it repaired twice and it still doesn't work. The repair people tell us we don't know how to use our oven. I know how to use an oven. I've never had a problem with any other oven. They have replaced our bake element twice and it still sucks. I will never buy another Wolf product ever again.

I purchased a 4 gas burner and 2 burner induction a few months ago. Model number CT5G/S. I was not able to regulate the gas, it went to high and then I tried to lower it, it would go off. I would just hear a ticking noise. When I went to shut it off after cooking, I burnt my fingers because the knobs had melted!!! I called and they told me my frying pan was too large. Don't you think the knobs would be heat resistant? For the induction I had to buy all new pots because they have to be magnetic to work.

Complained about dual fuel oven taking over 25 minutes to preheat the oven. We were told this is what happened for the oven to be Energy Star Certified! Pure junk as far as I am concerned.

Called Wolf to go over product history of 12 service calls to fix my broken dual-range six burner gas double oven. Spent 9k on oven and 1k on repairs. Was told by Mike ** of Product Consultant department that he only wanted to discuss the current problem and not all the past problems.

We purchased a home in 2007 and did not move in until 2012. I am an avid cook and never had any problems with ovens In all the homes I owned. The Wolf Range has been nothing but painful. I cook almost every night and have to clean the entire surface of the stove top which takes more than an hour. I don't mind cleaning or that it takes up my time away from relaxing but you cannot remove the stains from the burners and the rest of the 36" range. Also, I have to clean the oven manually since it isn't a self cleaning oven. Hate this expensive oven. Buyer beware!

We have had this since it was first installed and we have had nothing but ignitor problems during this whole time. The dealer that we bought it from hasn't been able to fix the problem and it's always the same re-occurring problem. I was a professional chef for years and I have cooked with Wolf stoves for years and I knew that was the manufacturer that I wanted and I have ever since wished I went another direction. When I want to cook at medium-high, the ignitors will all start trying to light and it's really annoying.

We recently purchased the PW362418 Wolf range hood with powerful external blower. Installation is extremely complicated even for experienced contractor, HVAC and electrician! What I noticed is poor installation documentations and also no installation video available in YouTube as well. This range hood comes with vent pointing towards the cabinet. Since we need to punch multiple 10" holes in the cabinet to properly install it, we chose the option to install the horizontal discharge kit (822166).

We have had a dream...the best in cooking appliance!!!! And we have hall TOP...lol Wolf: oven, mix oven microwave, hook, cooking top!!! plastic buttons we have to change each 3 months, crazy oven that lock and don't want to cook more, ignition of the cooking top that fails. WOLF is a shame, it's worst than a Eastern European material...maybe is from China...lol. Shame on WOLF and on the seller in the Napa Valley!!!

We thought we were buying a quality gas range top. We were wrong. The simmer settings rarely ignite properly. For two of the burners - mini-explosions occur randomly once they do light. We are careful owners, keep things very clean, are not heavy users, etc. Online I saw that sometime parts loosen up under the burner elements. Ours were indeed very loose (poor design!). I tightened the large hex nut that is exposed. It helped. But gas still collects somewhere in a little pocket until it ignites with a small boom. Poor quality. Poor design. Seems like some regulatory body has totally missed this one. And apparently Wolf never did a recall nor do they stand by their products. I do not recommend Wolf.

The oven was not holding the temp in the bake mode. This was an intermittent problem. Every fourth or fifth time my bake goods were not baking at the correct temp. I did not figure out that this was the ovens fault and not mine because 1) This is a Wolf and is the "Maserati" of ovens, and 2) two months after it was delivered a repair person found out that a coil under the oven unit was broken (I never assumed that this oven would have two problems). I started to call Wolf AFTER my "warranty" expired and they paid for several repair persons to come and fix this problem. After about 8 to 10 different visits from several repair persons the problem was still not fixed (mostly because of the intermittent problem). My most recent call to Wolf, which was six years after installation, I spoke was a high level tech specialist and he offered to send out a service person one more time OR offered to replace my range. I took the replacement offer and within two weeks I had a BRAND NEW WOLF!!!!! And this one works perfectly!!!!!!!!! Squeaky wheel (me), great customer service (Wolf).

In 2002 we bought a Wolf gas range for home use. The enamel is now peeling off of the interior of the oven. I contact Wolf and they say that this is not covered by the warranty. Do not buy a Wolf range.

We purchased a Wolf range to replace a vintage gas range that had a "grillevator" for broiling and had hoped by buying top "grade" expensive stove we would have trouble free cooking for "ever. " Not so, this Wolf is not half the stove the old Merritt O'Keefe was. We have had the broiler unit replaced twice while it was in warranty and now the broiler has failed again and will not respond at all. Without the broiler this hunk of metal is of little use to us. It is hard to believe that Wolf can continue to sell these very high priced items that are so faulty. They have to know from service experience that these broilers fail.

This new and high end expensive oven looks great, but does not function as it should. It takes ages to heat and starts dropping temperature right after that. This happens in roast, convection and broil modes. Setting timed features is just as disappointing. The timer functions and the meat is raw. The technician has replaced the circuit board, no improvements. Very unsatisfactory.

Ten years ago, we built a new home and I convinced my husband to purchase the best kitchen appliances on the market - Wolf. I told him paying 3 times the amount of any competing products would ensure we'll never have any trouble as long as we owned this home nor would the next lucky family who followed. I don't like to admit this, but I've been saying "you were right" for about 9 years!

I am so disappointed with my 48" Wolf oven. The stove top is fine, as well as the griddle. It's the best thing on the stove. Luckily, it's covered since it gets very dirty and they don't recommend griddle cleaner. It takes forever, at least 20 minutes to heat up. It cooks all cookies, cakes, French fries, etc., unevenly, and yes Wolf, I had them on the correct settings and racks. Customer Service told me that most people rotate their cookie sheets half way through cooking so they brown evenly. I've never had that issue in my old, builder's grade model, $500 oven. They also told me the oven does not cook frozen food well - I couldn't even bake half-baked pizzas. One was all burnt at the bottom while other was half done. You have to increase the temperature or increase cooking time as it is slow to cook.

I have had the Wolf Double Ovens L series for about three months. The probe continues to be approx. 20 degrees off, indicating food is done when the food is still raw (I verified internal food temp with a Thermapen). I have had two service calls, but the repairman has been unable to correct the problem. He called Wolf experts during his last visit for advice. They said that it was not possible to re-calibrate the ovens for the probe, and suggested that I just add 20 degrees to the target temperature. That is an obvious workaround, but I find it hard to believe ovens that were this expensive ($7,000) are not more accurate. Had I known about this defect in functionality before purchase, I would have considered another brand. The probe feature was highlighted at the Sub-Zero/Wolf cooking demo but buyer beware - it is inaccurate. This is really too bad because the ovens seem to work very well otherwise.

I purchased this Wolf Double oven on January 1, 2007 for $5,259. For the fourth time in five years, my Wolf Double oven had failed to cook food. The first was within only 11 months from the date of purchase. While covered by warranty, I was also told that there was a design flaw where the floor of the oven would "flex" when hot and cause the bake element to burn out. They recommended a service company who claimed that they fixed the problem and the design flaw. Within another 18 months, the electronic panel blew out, rendering many of the control buttons inoperable.

I have a Wolf double wall oven installed about 6 years ago. It was very costly, about $7,500. It began having problems after a few years. I am on my 2nd electronic keyboard ($350 repair) and it is acting up again (keyboard error “oven shutting off”, lights coming on). The Pizza burner has been replaced twice as the prongs come off when you remove the burner. I have had to replace the meat probe as well. One igniter would not on work my expensive Wolf Rangetop. It was a little plastic tip on the knob that was broken off, pure junk and bad design. Parts and labor will keep you broke if you buy Wolf or Sub Zero for that matter.

Our Wolf double wall oven is only 4 years old. After using the self cleaning mechanism, it has not been the same. The electronic controls blink wildly and stop working. Then, they come back on and behave normally, only to break down again. Worse, there is no online help for issues on Wolf products as they arise. This is true not only for our Wolf oven but also our Wolf outdoor grill. After buying top of the line Wolf appliances, I expected quality product and service. We did not get either. Wolf and SubZero, be ashamed. We will tell everyone we know that your product and service are inferior.

I purchased the 48" Wolf Range with Dual Ovens model no. R48 back in 2006 and paid around $10,000 for it. Last night I was preparing dinner and I was about to put something in the bigger 30" oven, but when I opened the door a burst of flames came out. It burnt my hair, eyebrows, eyelashes and the upper left side of my face was stung. I was thrown backwards and my back, neck, right shoulder and left elbow hurts. When checking the website, I came upon recalls on the smaller 18" oven describing the exact problem that happened to the 30" oven that was never recalled.

We purchased the stove about 2-11-03 and set in place sometime in july, as we were doing a complete kitchen remodel. The oven broiler has been used less than 50 times since new. My wife first noticed the broiler was taking awhile to ignite around christmas of 2005 as I recall. We are senior citizens and do not use the oven or broiler very much. we buy almost all our food already cooked at the local whole foods market and just heat for a meal when ever.