Wolf Cooking Appliances Reviews

This review is a year into using a 30” Wolf dual fuel range used daily. I owned a 30” Wolf gas range for 17 years. Simple and a real workhorse. A year ago I replaced it with a 30” Wolf dual fuel. As expected it is well-built and nice looking. This version is a lot more “automated” than my previous Wolf. Features I never use, all hidden behind slow moving control panel. I’m sure Wolf/Subzero spent a lot of time developing these features, but I just see them as more crap to break. Glad they are hidden most of the time. The oven light is only accessed by opening the slow moving control panel, it should just be a switch on the oven face. The electric oven is fine; heats up quickly, pretty even heat and good hot broiler.

We purchased Wolf ovens about 4 years ago for our second home and we rarely use them, but have had nothing but problems. Replaced control panel, worked for a while and now it has completely shut down and I can’t get it on right in time for thanksgiving. I am upset beyond words. Please do your research before purchasing these appliances. They’re beautiful, but the costs we have endured are insane.

Purchased the Wolf 30" Dual Fuel Range and paid for it in August 2022 for $8000. Not low cost. Damage occurred when it was installed in February 2023. 7 months later and numerous calls to their authorized factory service center and not even a schedule yet to repair this damage. Totally disappointed at the service for a supposedly premium product.

I would like to express how disappointed I am with the service that I got from the minute the Wolf Pro Cook Series 36" Gas range was installed. I had the Gas Range installed on July 29, 2023 and on July 30, 2023 the Charbroiler knob was not working properly. This high end appliance was not working the next day after install and I could not believe that. I called in today July 31st, 2023 to have the appliance serviced and was told that I would have to wait one week to have a technician come out. After insisting I was given an emergency service date which will be on August 03, 2023 to have a technician come out. This is unbelievable... Horrible service for such an expensive appliance!

I am writing to express my disappointment with the Wolf 48 6 burner gas stove that I recently purchased, it was supposed to be one of the high end stove and it costed us more than $16000. Unfortunately, the stove has not lived up to my expectations, and I feel that it has been a poor investment. Ever since we got the stove installed in May 2022, we had five service calls already, first with broken Grill, and the next three times are the burners, they just stopped working out of blue. We treat the stove as gentle as we do to a baby, it still breaks for no reason. Three days again, I turned on the left stove and that stopped working too. This is the WORST stove we have ever had, although the most expensive one. I am very disappointed in the quality of this product and do not feel that it is worth the price that I paid. Owner of wolf stove, Serial # 18639903

Purchased Speed oven along with other appliances from Pirch. Waited for a year for appliances. Finally got the Speed oven installed after two weeks it broke and have been waiting for parts to come in for 7 months, keep receiving emails that the part is delayed.

During a kitchen remodel I replaced all my 20-year old Kitchen-Aid appliances (which were all trouble free) with all Wolf and Sub-Zero. I was repeatedly told by sales that spending the extra money would be worth the quality. The gas cooktop did not work right out of the box (professionally installed)--so that speaks to quality right there. Rather than being able to take it back for a working model, I had to sit and wait for a repair service---on a brand new appliance!

I have the following S030-2U/S wall oven MWC24 convection microwave and a 36" induction cooktop. They were purchased in 2010. The Oven's first repair in less than a year Dec 6, 2010 with an MDL circuit board failure. This happened again in Dec 13, 2011 a year later with a MDL failure so they replace the latch as well. These were still under Warranty. Since then I have had no less than 6 MDL failures at around $390 for repair and the microwave has the cheapest four $6 microswitches that they charge $45 each for. The microwave failure happened every year for the last five years averaging $346 a repair. Today the microwave had the same door switch failure and I am calling an appliance company that does not peddle this overpriced junk.

We purchased the Wolf 30 E-Series Transitional Speed Oven and the first time we used it as a convection oven the glass in the door exploded all over our kitchen. Wolf is well aware of this problem as it’s shown under their “common” issues on their website. Customer service rep I spoke with said that she’s only heard of it happening 5 or 6 times over the six years she’s been there, so obviously this is acceptable to Wolf. I was standing 3 ft. in front of it when it happened, but luckily had my back turned or I would have been digging glass out of my face rather than my hair. Wolf said they would replace it with the same product - period. No way am I taking the chance again and having it blow up in my grandson’s face.

The technician says that the dramatically uneven browning is related to the design of the flue and cannot be rectified. Wolf’s technical service manager says the temperature variations are “within their tolerance levels” and that these ovens are “far better roasters than bakers”. (I have owned numerous run-of-the-mill gas ovens and have never had this problem.) The interior is only 24” wide and the rack glides protrude another inch on each side. My old roasting pan barely fits. Absurdly, you get 3 racks with your oven. I don’t know how you could use more than one.

Not a fan of Wolf. We have a 7 year old 30in induction cooktop. A couple weeks back it suddenly stopped in the middle of cooking spaghetti noodles. A fuse associated with a generator blew. Wolf said they can no longer replace that part, and the entire unit must be replaced. They did not offer any loyalty enticement such as even a modest 10% off for purchase of a new appliance. Based on this experience of weak longevity/durability of the components and inconsiderate customer service, I will not buy another Wolf nor recommend the brand.

We have a 36" Wolf gas Range (stove and oven) stand alone unit. We use the cooktop every day but use the oven about twice/week. The range is beautiful with the red knobs and the company smartly recessed the knobs beneath the front edge so that when grease spatters, it doesn't also spray on the knobs so less cleaning required of the knobs. We ordered this brand due to its reputation, looks and availability during the pandemic- just a 4-6 week lead time. The range is not cheap but if you love to cook, it's worth it. I mean, you use it every day and will for years. We can see why so many love it. The best part is that the burners each have a separate simmer range from high to low which really does work! And there is one small burner for using smaller pans.

Unacceptable customer service: one of my burners stopped working and I have now been waiting for over a year for a replacement. I have called so many times, first they blamed Brexit (part stuck in USA, I even offered to bring it myself from there), and now one year later the service manager told me that the company that makes one of the components has gone into liquidation. Not only this is concerning regarding their supply chain (supposed to be too range, price included!) but also how is this a valid excuse a year later? The service manager pretended to be surprised “How come you have not been contacted about this? I will sort it out TOMORROW”, weeks later still no news, another empty call right now. Please stay away from this company if you live in the UK - and Wolf/Subzero please get involved!

4 year old e series oven…. Ran perfectly well till a week ago when the relay card and wiring harness stopped working. Replaced relay card twice, appears that it caught fire during this process and melted the wiring harness connectors and the card. Certified repair contractor was excellent. Oven still non-functional and Wolf cust service seems defensive rather than helpful. They need to consider the user more.

We purchased a Wolf double oven in 2018 so we have it for about 3 years. The issues started almost immediately where within six months we had to have the motherboard replaced the first time. In 2020 we replaced the motherboard again after the oven would shut off every time the door was open. We discovered this on Thanksgiving and didn’t realize the oven was off for a good hour with the turkey still in it. It seems that if we try to cook anything at 400 or above the oven can’t handle it and shuts down. When checking the temperature of the oven against a thermometer it is about 30° off. The probe only lasted about a year. Now if we are using the top oven at a high temp it will shut off the bottom oven.

I’ve had over experience with Viking and Wolf stoves. Wolf is by far the winner! After about 10 years the Viking gas oven started making loud noises as if the gas was rushing out. It was frightening and I’d have to turn it off then back on to get it to stop. It would also burn cookies on one side of a cookie sheets and not get them done the others. A Viking familiar repairman said it was a common problem for Viking. In contrast, the Wolf remains almost like new over a similar time period and provides more even cooking.

I love my Wolf range & oven. My Wolf microwave/convection oven has had to be repaired twice because the door wouldn’t open. The second time we had to call the dealer (within two weeks) the servicemen cracked the edges of the glass & I found 3 bolts on the floor after they left! When we continued to have the same issue with the door latch my husband put a double piece of gorilla tape on the inside of the door so now we just pull that to get the door opened! Wolf needs to educate their repair personnel better or make better door latch.

We spent thousands of dollars to purchase supposedly top of the line Wolf double oven and within few usage the large oven blew. So we contacted mechanic to fix the oven and it took over a month to get the tech. This supposed tech shows up with very limited knowledge and ordered a wrong part. I asked him if wolf breaks a lot. He said it seems to be happening more and more. Now they are telling us to reschedule. I would not buy these products ever again. Buggiest mistake ever.

We purchased this oven in 2016 shortly after we bought a Wolf six burner gas stove. The warranty was 5 years. The oven quit working 3 months after the warranty expired. Wolf Canada said too bad, the warranty has expired. They also told me they do not sell parts for these, so even if it's an element or thermostat as I suspect, it's not repairable. The two year old Breville I gave to my daughter when I bought the Wolf still works fine. I'm buying a new fridge and it will likely be a Meile.

Very well built, made of thick stainless steel that will last a lifetime. Wolf BBQ36BI's super heavy and gets extremely hot. Numerous burners give you flexibility in making it super hot for searing or just right for grilling. Also has the capability for a rotisserie but I don’t know who bothers doing that.

We bought the wolf kitchen set - well over $30k for a 6 burner plus grill range, fridges, etc. The range is the worst ever quality you can get. We have had it replaced, we have had oven panels replaced due to enamel flaking, we have had starters and burners replaced because they don’t work and the last straw left is that it starts on its own now. Literally we are looking at it and it starts the oven. Some of the worst products ever made.

I bought this microwave to complete the Wolf appliances in my home. 2 month new the keypad stopped working. It took 2 months for a service call (bad keypad). Now 4 more months waiting for parts. This is a brand new appliance under factory warranty. It's useless. Buyer beware. Spent over 2000.00 for a useless microwave...

I have a 30", four burner gas range. It cost $5,000. The two buttons flanking the oven heat setting are for the oven "light" and for "convection". Both buttons are plastic coated to look like metal. Both have had the metal coating flake off. I contacted Wolf and they agreed to replace the buttons. I would have to pay for the labor - $200. I inquired if the button material had been upgraded and was told "no". It was suggested that leaving the oven door open or slightly open after use or while broiling was the problem. Really? These two buttons are 3 inches above the oven door opening. This is very disappointing on a product that should be of much better quality.

I would much prefer the oven to run on gas instead of electric. It takes a long time to heat up. The stove top (6 burner) which runs on gas is a pleasure to cook on. The stove top also has a griddle that we use often to make fried eggs, bacon and pancakes.

After about 5 years of using top oven, its spring broke and we had to pay an expensive part replacement and installation. It was professional service. After 10 years of using it, its electronic touch panel starting to fading but still readable.

Love my Wolf range. Easy to keep clean. Heats up fast. Never had a problem in 6+ years. It replaced an old downdraft coil cooktop. I choose the wolf for its great recommendations and found an amazing deal on an open box return that had never been installed.

Our new Wolf E-Series double oven cooks just fine but:

Don’t really like induction cooking. Bought it because clean up is so much easier than with a gas top. Some of the pans don’t work well at all. Have had trouble with the oven control panel. It seems working on an induction system was an oddity for the technician.

I wish I would have seen these reviews before I purchased $58,000 of Wolf & Sub Zero appliances.

Remodeled about 5 years ago with all Wolf appliances. They *look* great! We cook very little (honestly, bought them for style and appearance). Still, with light use, they are unreliable. We use the wall oven, model SO36U, maybe twice/year. But, the control panel already failed with "Keyboard Error". The repair is to replace the control panel ($1200 part + labor). The induction cooktop is also lightly used, but exhibits various errors. So far, an occasional reset of the circuit breaker restores it. But...come on. With a whole kitchen of matching Wolf/Subzero, what now? Replace the whole lot? Or, budget $1000/year for repairs?