Wolf Cooking Appliances Reviews

During a kitchen remodel I replaced all my 20-year old Kitchen-Aid appliances (which were all trouble free) with all Wolf and Sub-Zero. I was repeatedly told by sales that spending the extra money would be worth the quality. The gas cooktop did not work right out of the box (professionally installed)--so that speaks to quality right there. Rather than being able to take it back for a working model, I had to sit and wait for a repair service---on a brand new appliance!

I have the following S030-2U/S wall oven MWC24 convection microwave and a 36" induction cooktop. They were purchased in 2010. The Oven's first repair in less than a year Dec 6, 2010 with an MDL circuit board failure. This happened again in Dec 13, 2011 a year later with a MDL failure so they replace the latch as well. These were still under Warranty. Since then I have had no less than 6 MDL failures at around $390 for repair and the microwave has the cheapest four $6 microswitches that they charge $45 each for. The microwave failure happened every year for the last five years averaging $346 a repair. Today the microwave had the same door switch failure and I am calling an appliance company that does not peddle this overpriced junk.

We purchased the Wolf 30 E-Series Transitional Speed Oven and the first time we used it as a convection oven the glass in the door exploded all over our kitchen. Wolf is well aware of this problem as it’s shown under their “common” issues on their website. Customer service rep I spoke with said that she’s only heard of it happening 5 or 6 times over the six years she’s been there, so obviously this is acceptable to Wolf. I was standing 3 ft. in front of it when it happened, but luckily had my back turned or I would have been digging glass out of my face rather than my hair. Wolf said they would replace it with the same product - period. No way am I taking the chance again and having it blow up in my grandson’s face.

The technician says that the dramatically uneven browning is related to the design of the flue and cannot be rectified. Wolf’s technical service manager says the temperature variations are “within their tolerance levels” and that these ovens are “far better roasters than bakers”. (I have owned numerous run-of-the-mill gas ovens and have never had this problem.) The interior is only 24” wide and the rack glides protrude another inch on each side. My old roasting pan barely fits. Absurdly, you get 3 racks with your oven. I don’t know how you could use more than one.

Not a fan of Wolf. We have a 7 year old 30in induction cooktop. A couple weeks back it suddenly stopped in the middle of cooking spaghetti noodles. A fuse associated with a generator blew. Wolf said they can no longer replace that part, and the entire unit must be replaced. They did not offer any loyalty enticement such as even a modest 10% off for purchase of a new appliance. Based on this experience of weak longevity/durability of the components and inconsiderate customer service, I will not buy another Wolf nor recommend the brand.

We have a 36" Wolf gas Range (stove and oven) stand alone unit. We use the cooktop every day but use the oven about twice/week. The range is beautiful with the red knobs and the company smartly recessed the knobs beneath the front edge so that when grease spatters, it doesn't also spray on the knobs so less cleaning required of the knobs. We ordered this brand due to its reputation, looks and availability during the pandemic- just a 4-6 week lead time. The range is not cheap but if you love to cook, it's worth it. I mean, you use it every day and will for years. We can see why so many love it. The best part is that the burners each have a separate simmer range from high to low which really does work! And there is one small burner for using smaller pans.

Unacceptable customer service: one of my burners stopped working and I have now been waiting for over a year for a replacement. I have called so many times, first they blamed Brexit (part stuck in USA, I even offered to bring it myself from there), and now one year later the service manager told me that the company that makes one of the components has gone into liquidation. Not only this is concerning regarding their supply chain (supposed to be too range, price included!) but also how is this a valid excuse a year later? The service manager pretended to be surprised “How come you have not been contacted about this? I will sort it out TOMORROW”, weeks later still no news, another empty call right now. Please stay away from this company if you live in the UK - and Wolf/Subzero please get involved!

4 year old e series oven…. Ran perfectly well till a week ago when the relay card and wiring harness stopped working. Replaced relay card twice, appears that it caught fire during this process and melted the wiring harness connectors and the card. Certified repair contractor was excellent. Oven still non-functional and Wolf cust service seems defensive rather than helpful. They need to consider the user more.

We purchased a Wolf double oven in 2018 so we have it for about 3 years. The issues started almost immediately where within six months we had to have the motherboard replaced the first time. In 2020 we replaced the motherboard again after the oven would shut off every time the door was open. We discovered this on Thanksgiving and didn’t realize the oven was off for a good hour with the turkey still in it. It seems that if we try to cook anything at 400 or above the oven can’t handle it and shuts down. When checking the temperature of the oven against a thermometer it is about 30° off. The probe only lasted about a year. Now if we are using the top oven at a high temp it will shut off the bottom oven.

I’ve had over experience with Viking and Wolf stoves. Wolf is by far the winner! After about 10 years the Viking gas oven started making loud noises as if the gas was rushing out. It was frightening and I’d have to turn it off then back on to get it to stop. It would also burn cookies on one side of a cookie sheets and not get them done the others. A Viking familiar repairman said it was a common problem for Viking. In contrast, the Wolf remains almost like new over a similar time period and provides more even cooking.

I love my Wolf range & oven. My Wolf microwave/convection oven has had to be repaired twice because the door wouldn’t open. The second time we had to call the dealer (within two weeks) the servicemen cracked the edges of the glass & I found 3 bolts on the floor after they left! When we continued to have the same issue with the door latch my husband put a double piece of gorilla tape on the inside of the door so now we just pull that to get the door opened! Wolf needs to educate their repair personnel better or make better door latch.

We spent thousands of dollars to purchase supposedly top of the line Wolf double oven and within few usage the large oven blew. So we contacted mechanic to fix the oven and it took over a month to get the tech. This supposed tech shows up with very limited knowledge and ordered a wrong part. I asked him if wolf breaks a lot. He said it seems to be happening more and more. Now they are telling us to reschedule. I would not buy these products ever again. Buggiest mistake ever.

We purchased this oven in 2016 shortly after we bought a Wolf six burner gas stove. The warranty was 5 years. The oven quit working 3 months after the warranty expired. Wolf Canada said too bad, the warranty has expired. They also told me they do not sell parts for these, so even if it's an element or thermostat as I suspect, it's not repairable. The two year old Breville I gave to my daughter when I bought the Wolf still works fine. I'm buying a new fridge and it will likely be a Meile.

Very well built, made of thick stainless steel that will last a lifetime. Wolf BBQ36BI's super heavy and gets extremely hot. Numerous burners give you flexibility in making it super hot for searing or just right for grilling. Also has the capability for a rotisserie but I don’t know who bothers doing that.

We bought the wolf kitchen set - well over $30k for a 6 burner plus grill range, fridges, etc. The range is the worst ever quality you can get. We have had it replaced, we have had oven panels replaced due to enamel flaking, we have had starters and burners replaced because they don’t work and the last straw left is that it starts on its own now. Literally we are looking at it and it starts the oven. Some of the worst products ever made.

I bought this microwave to complete the Wolf appliances in my home. 2 month new the keypad stopped working. It took 2 months for a service call (bad keypad). Now 4 more months waiting for parts. This is a brand new appliance under factory warranty. It's useless. Buyer beware. Spent over 2000.00 for a useless microwave...

I have a 30", four burner gas range. It cost $5,000. The two buttons flanking the oven heat setting are for the oven "light" and for "convection". Both buttons are plastic coated to look like metal. Both have had the metal coating flake off. I contacted Wolf and they agreed to replace the buttons. I would have to pay for the labor - $200. I inquired if the button material had been upgraded and was told "no". It was suggested that leaving the oven door open or slightly open after use or while broiling was the problem. Really? These two buttons are 3 inches above the oven door opening. This is very disappointing on a product that should be of much better quality.

I would much prefer the oven to run on gas instead of electric. It takes a long time to heat up. The stove top (6 burner) which runs on gas is a pleasure to cook on. The stove top also has a griddle that we use often to make fried eggs, bacon and pancakes.

After about 5 years of using top oven, its spring broke and we had to pay an expensive part replacement and installation. It was professional service. After 10 years of using it, its electronic touch panel starting to fading but still readable.

Love my Wolf range. Easy to keep clean. Heats up fast. Never had a problem in 6+ years. It replaced an old downdraft coil cooktop. I choose the wolf for its great recommendations and found an amazing deal on an open box return that had never been installed.

Our new Wolf E-Series double oven cooks just fine but:

Don’t really like induction cooking. Bought it because clean up is so much easier than with a gas top. Some of the pans don’t work well at all. Have had trouble with the oven control panel. It seems working on an induction system was an oddity for the technician.

I wish I would have seen these reviews before I purchased $58,000 of Wolf & Sub Zero appliances.

Remodeled about 5 years ago with all Wolf appliances. They *look* great! We cook very little (honestly, bought them for style and appearance). Still, with light use, they are unreliable. We use the wall oven, model SO36U, maybe twice/year. But, the control panel already failed with "Keyboard Error". The repair is to replace the control panel ($1200 part + labor). The induction cooktop is also lightly used, but exhibits various errors. So far, an occasional reset of the circuit breaker restores it. But...come on. With a whole kitchen of matching Wolf/Subzero, what now? Replace the whole lot? Or, budget $1000/year for repairs?

We spent nearly $35,000 on Wolf and Sub-Zero appliances. First, the built-in coffee maker never got to a hot temperature. Called the customer service numerous times within the first month of being installed, they sent out someone to work on it but they never could get it any hotter. Gave us an extended warranty on our refrigerator because of the issue for the coffee maker??? Second, built in double oven has never been at the precise temp so we have always had to guess and bake longer. Third, the gas cooktop knobs do not stay in position so they will slightly turn so you can't get at a precise temperature. And last, refrigerator alarm kept sounding so I called customer service and the rep was rude and augmentative. That was the last straw and therefore this review. If you think these are top of the line appliances without issues I would skip buying them because they are overpriced and definitely not worth it!!

I bought a 5 burner stove. The red knobs and the stainless steel base, burners are all upscale. The reason I gave a two star is because it is difficult to clean the grates and the burner. These stoves are actually good for people who have fancy kitchens but only toast bagels and use the stove to boil water. I cook a lot but cleaning the stove is difficult because it leaves streaks and the burnt oil or food splattered the base leaves discoloration.

I worked in a high volume - high end restaurant for years using Wolf stoves that were probably at least 25 years old. They were amazing work horses. I swore by Wolf brand. I've finally worked up to building a beautiful high end home so of course I wanted my beloved Wolf stove. I paid about $10,000 for a six burner w/ griddle and dual ovens - one is a convection oven. It's 5 years old, but the issues I started when I moved in to the house. I called my Wolf certified installer and they suggested that I watch some videos to solve the issues (great service right?), which I did and followed to the T.

We bought an all gas range for our kitchen remodel. The range looks nice and thought it was top of the line, that is why we spent the money on it. Now, we truly believe, the reputation that both Wolf and Subzero both have is just left over from the past and the quality is just no longer there. When you open the door to the oven, it is really heavy and just falls. There seems to be no system that allows it to stay in place so it’s either closed or falls all the way open. Not great. All four gas burners just continuously click and try to fire but do not ignite which is frustrating and releases fumes in the air.

We spent 10,000 dollars on an induction range stove and the oven does not work. The vendor we bought it from, East End Kitchens, has totally abdicated responsibility and has passed us off to a local repair vendor who showed up and said he had no idea when the multitude of parts that may be needed will be in or when a real service call could be scheduled. Really! It seems that if you are going to order one of these ovens, you need to order from a company that uses Authorized Installers, which we did not -- do not use East End Kitchens for appliances, use only for cabinets. They make plenty from the appliances, but do not stand behind anything. We called Wolf and they referred us to the same service shop that came out, that is all they did, still waiting -- please call us to resolve **.

Current home purchased 5.5 years ago had the Wolf kitchen. Range hood did not work on inspection. Shortly after, undercounter frig stopped cooling. Parts were covered under warranty, labor was not, $1000 and many weeks to repair. When reinstalled under the counter, door could not be fully opened to slide out racks to hold the beverages. It had been pushed up against the wall. Called certified repair tech said I could reach down and pull it out myself and adjust the feet to level to make it fit. WHAT? Then microwave broke, $750 more. The ice and water dispenser in subzero worked intermittently, certified repair service (which you have to use or it voids warranty) said, "that's just the way it is."

The touchscreen on this microwave has failed multiple times. We have replaced it once, now have to do so again. The quality of the product is high questionable. Moreover, I have been told that the warranty is limited and probably useless in terms of the cost to replace the part. We don't abuse the product, the screen sensors just fail to record our selections (open/shut the drawer and turning the microwave on/off). I cannot express more strongly how much we consider this a failed product and recommend to anyone that they not make the same mistake we did in purchasing it. Wolf has been a giant disappointment to us.

Updated on 09/24/2020: Back again to write about the Wolf drawer microwave. I want to scrap it and by a cheap microwave at this point. Had the magnetron replaced, and now the touchpad is not sensing any touch. Can't set time, can't add one minute auto, now can't press the '1' button. The microwave is just past the 2 year warranty, of course, so now paying out of pocket to have the technician out again to evaluate the problem. Nothing but problems with this product!

Bought a Wolf 60" Dual Fuel range about 10 years ago. Had quite a few problems with the thing. Circuit board had to be replaced several times - would fry if the self cleaning function was used. Despite the occasional problems, we used the range heavily, but after about seven years of use, I was fed up with the issues and was going to scrap it and get a different brand. To my amazement, Wolf offered to replace the range for less than a quarter of the original price. I figured that I had gotten at least that much use out of it and agreed. In short order, they brought in a new one and took the old one away. No problems whatsoever since then.

Products look shiny and everyone loves the name brand high end status symbol.. But it ends there.. Quality is poor and flimsy..Fit and finish do not meet expectations. Oven door actually fell off. Glass leaked and inside between glass is streaked forever.. Changed Broiler after 6 - 8 uses. 4 times already.. and this is acceptable? Sears products run 20 yrs.. We got 2 yrs trouble free and thats because we were away 40% of time in Florida.. Would Never buy their products Ever again.. Boiling water in commercial kith. takes 3 mins.. On our stove..it takes 11 mins.. Think twice before you buy Wolf.

I can only compare to Thermador ovens/cooktop that I had for 30 years with no issues. The new house I bought has the double ovens E-series. Everything I make takes way longer to bake/roast and the results are so disappointing!!! Mushy instead of crispy, no colour on baked goods... I even have to add 10 degrees or more or extra time to try and get better results. The panel is SO user UNfriendly! Hard to see and confusing! I also have 48" 6 burner and griddle. I have the same issue as others, when you set the flame the dial wants to bounce back to a different setting.

We remodeled our old house. Since we are avid cooks/bakers, we decided to splurge on a Wolf. This was our purchase of a lifetime. We bought a dual fuel range with a griddle and a grill, 4 burners, a full and a half-size oven. Ours is a 48" wide model. We believed this would really improve our cooking and baking. Let me just say that the griddle and the grill have been great and lots of fun. However, for a $14,000 range, this has been a total failure. From the beginning, the oven took forever to heat up. Like, 30' for 350F. And then, we began to suspect that the temp was off. We used an oven thermometer faithfully. The oven temperature is between 40-60F lower than the temp displayed on the control.

For a luxury product. The quality of stainless steel is terrible. It scratches very easily. I have had other much cheaper non luxury brands and the quality of steel was much superior. After spending on a luxury product I would expect it to last under normal use. Or are we just supposed to install the product and look at the Wolf label rather than touch the product. I urge anyone thinking of purchasing a Wolf product to buy some other brand.

I am a very proficient home cook. My new Wolf range took so much time and energy to figure out, even something as simple as cookies. The stainless surround for the cooktop is very scratched. I believe they used cheap metal.

Bought this unit and after less than a year of normal use, top glass panel shows cluster of cracks. Worst, it is not covered by warranty and will charge you for half the unit price. Service center (Better Life) not so helpful.

Regretfully I just had a $5,000 Wolf M Series wall oven installed by an authorized dealer. The oven is dead on arrival, will not work. In addition, the overall workmanship is shoddy, the door is crooked relative to the non-working control panel. The soonest Wolf can get a repairman by to take a look is a week, even though I live near a major metropolitan area. I truly regret trusting Wolf as a brand. Please do not make the same mistake, do not buy anything Wolf.