Wolf Cooking Appliances Reviews

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About Wolf Cooking Appliances

Pros
  • High-quality construction
Cons
  • High cost of ownership

Wolf Cooking Appliances Reviews

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    Page 2 Reviews 10 - 40
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    Customer ServiceSales & Marketing

    Reviewed Aug. 6, 2025

    Hi we bought all Wolf kitchen appliances and are very happy with all except the microwave. It's the one that mounts in lower cabinet. The main panel does not light up and is very hard to see. Sales person tried to steer us away from buying but I wanted to stay with Wolf. Should have listened. Called Wolf. They sent someone out right away to look but it's the design; all other companies are light up, bad design.

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    Customer ServiceTechPricePunctuality & SpeedOnline & AppStaffRates

    Reviewed July 17, 2025

    I purchased the Wolf Counter Oven about 3 1/2 years ago. The warranty on this item is 5 years. I paid almost $800 (Wolf just came out with their counter ovens). After 3 1/2 years the oven started doing weird things. I should only take a maximum of 10 minutes to heat up it was taking 20-30 minutes. There were times I would see the temperature stuck no matter how I turned the knob. When using convection one side would cook much faster than the other. There were many issues. I contacted Customer Service and they sent me out a replacement oven. I didn't realize they sent out a REFURBISHED oven. I didn't pay almost $800 for a refurbished oven. Now it's been 2 1/2 months later and this oven is acting up.

    I went on the website and you can no longer email them. I tried to call the number listed on the site and no agents ever come to the phone (I called more than once) and when it goes to the prompt to leave your information, it hangs up on you. I was lucky to have my prior emails to contact them that way. And now it seems they are blowing me off. This is not how to treat customers, especially at this price point. I would not recommend Wolf. I don't know what happened to American companies.

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    Customer ServicePriceMaintenanceRatesValueHonesty & Transparency

    Reviewed July 9, 2025

    I bought 48” gas range for our new home in in 2022. It was installed 2023. The range looks great but for this price it is highly unreliable: I had to call repair company twice in these two years: both sides of the range stopped igniting. The small oven was not closing properly… honestly I didn’t have that many issues while using my old cheap gas stove for 10 years. The repairs are very expensive as well. Not worth it.

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    CoveragePunctuality & SpeedStaff

    Reviewed July 8, 2025

    I purchased a Sub Zero refrigerator, Cove dishwasher, Wolf range top and wolf double ovens in May. Immediately upon installation, two burners on the range top would stick and continuously click, making them unusable. After two attempts to repair it, Wolf concluded that there was a problem with the frame and they would replace it. I am still waiting. They tell me they cannot find any installers willing to install it. I don’t know where this leaves me, or what to do about it.

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    Reviewed June 13, 2025

    We bought a Wolf Range/Oven two months ago. While beautiful aesthetically, I regret this purchase. This is an impossible tame and oven to clean. Because you cannot use ANY abrasive (even the blue end of a sponge because it will scratch), the oven and stove never ever are clear. They always have grease bubbles and acne that, no matter what you use, do not clean off. I deeply regret buying this beautiful stove — if you never cook or bake, impress your friends, but if you cook and bake, buy a GE instead and save your pain.

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    Customer ServiceCoveragePriceRatesTimeliness

    Reviewed May 7, 2025

    We purchased a home with Wolf appliances and have been nothing but pleased with their customer service. You get a live person when you call and you find resolution within minutes. The price tag of a Wolf appliance is steep, but you will not need to replace it for 20 years and when/if something goes wrong before then, in my experience, customer service will offset the cost of repairs to make your investment worth it. Could not be more pleased with my interactions.

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    Rates

    Reviewed May 3, 2025

    Unfortunately the design engineers at sub-zero/Wolf range have failed to take into account how hot the stop of the stove gets when cooking a large pot. There are these silicon feet that cushion the surface burner grills which are not able to withstand the heat of the propane flame and therefore crack and fall out. In the one and a half years that I have owned this stove I have replaced no fewer than four of these feet. I did insist that they send me a good supply but at this rate I'm not going to get six or seven years out of the stove before I have to go and find those feet and buy them for myself. Lovely stove but they clearly made a mistake in choosing this material. Bad engineering. Do not buy a wolf.

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    PricePunctuality & SpeedMaintenanceStaffValue

    Reviewed April 11, 2025

    The Wolf Speed Oven is probably one of the worst appliances I have ever owned. Have had it for a 1 1/2 years and it is always malfunctioning. Replaced once, repaired around 6 times now and it's still not working properly. When you microwave, or reheat, water and steam vapors pour out of the door. Unfortunately, that causes water leaking into the control panel of the main oven below it. Recently, the hinges broke, so the door was in danger of falling off when you opened the oven. Argh such fun. Wolf has been obnoxious about repairs to it. Repair people do as best as they can - all have agreed this thing is not worth the money and actually kind of a piece of junk....

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    Maintenance

    Reviewed March 19, 2025

    Nothing but headaches. Several breakdowns on appliances. Built a 7M luxury house and "thought" I would go for top quality appliances. Bought the M Series top of the line wall oven and steam oven. Oven broke after a year. Fan sounded like a truck and had to be replaced. Steam oven computer fried after 2 years. Grill broke over the flush mount cooktop. The built in coffee machine is the only thing that has not broken but occasionally has an error message where you have to run water through it to go away. I always use the recommended descalers and baby them but in reality they are poorly made and a continual headache and time vampire.

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    Reviewed Feb. 27, 2025

    I have a new Wolf range that came with my new house as a package deal. I do love my Subzero refrigerator but the Wolf range leaves much to be desired. The cooktop works great but I really HATE the ovens. The smaller oven has no broiler (just an FYI) and no matter what I've tried to cook in it, it just doesn't cook well. I tried cookies that I've been making for years and they just don't brown up.

    I tried muffins and cooked them for 10 extra minutes and they don't brown and just don't cook properly. The larger oven just doesn't cook like other ovens I've had. It seems that no matter what I cook in the larger oven it just comes out weird, I can't describe it any better. And seriously....you couldn't be bothered to put a clock or timer into this range? Also, no way to notify me that the preheat is done other than a tiny red light that goes out? I would NEVER buy Wolf again.

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    Punctuality & Speed

    Reviewed Jan. 30, 2025

    The hinges on our speed oven cause it not to shut securely. It is inconsistent and requires an extra push, which may or may not do the job. If it does not shut securely, it won't run. The fan comes on but no heat. We're having to have the hinges replaced at considerable expense since it is out of warranty. If it weren't for that, we'd be happy with it but it has been frustrating.

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    Customer ServiceCoveragePunctuality & SpeedStaff

    Reviewed Jan. 18, 2025

    Don't bother, Temu quality. We remodeled our kitchen last year. My wife insisted to get set of Wolf Speed microwave oven, big oven under and the induction cooktop. The 3K microwave oven SPO30TE/S/TH hinges stuck so you can't open the door and the door handle got loose too only after 12 months of light use. Warranty crew arrived fast though, they sprayed DW40 on hinges to unlock the door and ordered new hinges, and in case the inside door cover which usually brakes during hinges change. They back after a week, removed microwave, of course broke the new cover they ordered, then broke my old cover, assembled everything together and promised to order new cover for next attempt and left.

    After couple of hours my wife called me and said that microwave is not heating anymore. Sad I did not checked if microwave still working after hinges installation and handle tightening, it's Wolf!. Professional "technician" aside. I did checked the "old" hinges and can tell that they changing shape due to a heat generated from oven and thin metal, that's why the DW40 helped for a short time to soften friction. Also I don't believe it's not heating because of the magnetron is faulty, but due a low quality of assembly. One of the connectors fell after technician put it on a back to change the hinges.

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    Contract & TermsTechPriceHonesty & Transparency

    Reviewed Dec. 4, 2024

    I can't even explain how disappointing my experience has been with my WOLF range and hood. Honestly the biggest waste of money ever!!! I purchased as an Ex Chef hoping to have an ultimate cooking experience. The hood holds a light napkin, which is acceptable to WOLF standards. Ridiculous! My microwave performed better than this piece of garbage. It's attractive, but does not perform. And the range!!! Ha!!! What a joke! Burners don't work if you are cooking multiple dishes. Wolf suggests it's a gas issue. Nope, we have had plumbers and HVAC out. It's the stove, but WOLF will never own up to it. My wife and I have taken off multiple time slots of our days to accommodate their service tech to diagnose problems. Nothing ever gets solved, and WOLF never owns up to us that we have a lemon. Or is it? Do they just make garbage products??? Sad!

    I want more than anything to support an American made product! That said, my wife and I can't keep taking off work to have this appliance serviced. WOLF is now costing us money on top of having a product that does us more harm than good. What happens when we are out of warranty???? Money pit!!! Save your money consumers!!! Trust me on this!!! Nightmare!!!

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    PriceMaintenanceRates

    Reviewed Nov. 27, 2024

    10K double oven lasted 2.5 years. I am speechless. Really expected with prices like this the quality to be much higher. It's beyond disappointing. Night before Thanksgiving fan stopped working and both ovens shut down. Agh..

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    Customer ServicePricePunctuality & SpeedMaintenanceStaffRates

    Reviewed Oct. 25, 2024

    We put all Wolf/ Subzero/ Asko appliances in during a remodel in 2018. Since then the company has separated from Asko so is no help with issues with dishwasher (already has needed 3 service appointments). Our Wolf downdraft fan has never worked consistently (won’t come up to run). Now, the 3rd time we are having it worked on we are waiting many months for parts, can’t reach the company to see when there will be parts. Service company we are using is certified Subzero Wolf group, says part not even being made at this time and told us to track it down with Wolf, but their customer service number is not working. I have spent hours on this while paying premium for appliances and for service. I recommend against buying from Wolf Subzero. It is a waste of money for appliances you can buy for a fraction of the price.

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    Customer ServiceSales & MarketingPunctuality & SpeedRefunds & Payouts

    Reviewed Oct. 10, 2024

    We saved up to purchase an entire kitchen of Wolf appliances and spent $46K. We were promised $4K in countertop appliances as a promotion. We waited over two years for appliances to be delivered. Then had to wait to get on an installation schedule. Wolf’s countertop appliance promotion required serial numbers and installation date before they would honor promotion. When I turned in all the required information I was informed promotion expired and Wolf will not honor it. I paid for my appliances in full and waited almost two years for my appliances and this is the customer service I receive!? Not happy. So much for buying American products.

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    Maintenance

    Reviewed Oct. 2, 2024

    The wolf range works beautifully. Cleaning it, is not fun. I like cooking and cooking can be messy. Unless you clean up while the mess is fresh, you're in bad shape. I needed to ask my husband to take it apart so I can soak off the enamel. If you like a great stove and you'd like to keep it in pristine condition, the Wolf is not it. If you don't mind dirt and grime and you want a great stove, The Wolf is it.

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    MaintenanceStaff

    Reviewed June 3, 2024

    Four years ago we completed our new home and proudly displayed our Wolf/Subzero/Cove kitchen. We have a built in range top with flat iron grill -that burst into flames because grease from using it has nowhere to go. Our Subzero fridge beeps everyday letting us know there is something wrong, (sometimes the beeping starts at 3:30 am). Our Cove dishwasher came with broken thermostat which was a recall item so it has been repaired. Our wall ovens have never heated evenly and the top door has sprung rendering it useless. I am absolutely heartbroken and disgusted with this brand. We do not have a repairman closer than 100 miles. I cannot recommend these brands to anyone.

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    Customer ServiceCoverage

    Reviewed May 31, 2024

    Impossible to clean stove top. Anytime even a little water gets on it it starts to click incessantly. Have to pull the whole range - extremely heavy - out from the wall to unplug it. Multiple service calls including replacing one of the burners hasn’t fixed it. I rarely cook anymore as a result.

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    Customer ServiceStaffHonesty & Transparency

    Reviewed Feb. 22, 2024

    Range issues from get go. Igniters keep clicking after lit. Wolf never resolved. Now the range is close to 20 years old. Repairman called the Wolf tech line, they brushed him off & told him to sell me a new oven. DON’T BUY WOLF SUBZERO. When I called about issues shortly after having it professionally installed, they told me it was because I have a propane converter on it. This was a lie to get me off their back. I will probably have to throw this junk out and buy something else. I will be so glad to be done with Wolf!

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    CoveragePricePunctuality & SpeedMaintenanceStaffResolution

    Reviewed Jan. 17, 2024

    We purchased a 30" double wall oven as part of a remodel in 2018. We were willing to spend a little extra on a quality brand that is considered a luxury appliance. $10,000 and almost 6 years later, we realize that was a huge mistake. Since we've owned the oven, we've had five service technicians out to the house to fix various problems that have come up with it. We even once had the oven replaced! Yesterday was the last and final straw when our oven broke down yet again. The technician quoted us $1800 for the repair, which I later found out from speaking with a Wolf "advocate" could not even be fixed! The problem is a probe socket issue, and that it cannot be repaired because there is no part that can be replaced due to it being put in before the porcelain coating was done and it's part of the frame of the oven! How convenient.

    I mentioned that after looking up reviews here on ConsumerAffairs, I see pages upon pages of 1 star reviews (75% of reviews are 1 star), of course he skirted around that and denied that their products are crap. He said since the product has been in our home for 5 years and it's out of warranty, they are not obligated to do anything as far as a credit to make up for their poor, unreliable product. Basically the only thing offered was to replace the oven with a brand new one, not for free, which would have been the right thing to do, but for $1500 to have the cost of a certified technician coming out and removing the old oven and replacing it with a new one.

    I asked why we'd want to replace the same item that keeps having problems year after year. It's like slapping a band aid on it and then waiting for the next repair to pop up. He said there was nothing he could do for us unless we choose to stay with the Wolf brand. When I suggested escalating the issue above him, he said he's the highest in the company and a supervisor or manager would tell me the same thing he did. Just save your money, do not purchase any of these Wolf appliances unless you want to spend your time waiting for technicians and spending money on repairs, after you've already spent $10,000 on a "top of the line" appliance. They are a joke. We ended up buying a whole new oven and are staying far away from the Wolf brand.

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    CoveragePricePunctuality & SpeedMaintenanceRates

    Reviewed Jan. 6, 2024

    This review is a year into using a 30” Wolf dual fuel range used daily. I owned a 30” Wolf gas range for 17 years. Simple and a real workhorse. A year ago I replaced it with a 30” Wolf dual fuel. As expected it is well-built and nice looking. This version is a lot more “automated” than my previous Wolf. Features I never use, all hidden behind slow moving control panel. I’m sure Wolf/Subzero spent a lot of time developing these features, but I just see them as more crap to break. Glad they are hidden most of the time. The oven light is only accessed by opening the slow moving control panel, it should just be a switch on the oven face. The electric oven is fine; heats up quickly, pretty even heat and good hot broiler.

    The gas burners are problematic. First, they are just too big, flames shoot out past most of my pans. A bigger problem for me is lack of control on the medium/medium-low range: you have to move your pan out of the way to see the flame size. Even the tiniest turn of the knob makes a HUGE difference in heat output. You can’t tell by looking at knob markings how high the flame actually is. Very poor design at this price point. On the plus side, the dual stack simmer burners are quite nice. Much better at an even simmer than my old Wolf. I don’t regret buying this Wolf, however I think it could use a burner valve redesign.

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    Price

    Reviewed Nov. 21, 2023

    We purchased Wolf ovens about 4 years ago for our second home and we rarely use them, but have had nothing but problems. Replaced control panel, worked for a while and now it has completely shut down and I can’t get it on right in time for thanksgiving. I am upset beyond words. Please do your research before purchasing these appliances. They’re beautiful, but the costs we have endured are insane.

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    Customer ServicePricePunctuality & SpeedRefunds & Payouts

    Reviewed Aug. 1, 2023

    Purchased the Wolf 30" Dual Fuel Range and paid for it in August 2022 for $8000. Not low cost. Damage occurred when it was installed in February 2023. 7 months later and numerous calls to their authorized factory service center and not even a schedule yet to repair this damage. Totally disappointed at the service for a supposedly premium product.

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    Customer ServicePricePunctuality & SpeedMaintenanceStaffTimeliness

    Reviewed July 31, 2023

    I would like to express how disappointed I am with the service that I got from the minute the Wolf Pro Cook Series 36" Gas range was installed. I had the Gas Range installed on July 29, 2023 and on July 30, 2023 the Charbroiler knob was not working properly. This high end appliance was not working the next day after install and I could not believe that. I called in today July 31st, 2023 to have the appliance serviced and was told that I would have to wait one week to have a technician come out. After insisting I was given an emergency service date which will be on August 03, 2023 to have a technician come out. This is unbelievable... Horrible service for such an expensive appliance!

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    Customer ServiceContract & TermsPriceMaintenanceRates

    Reviewed March 29, 2023

    I am writing to express my disappointment with the Wolf 48 6 burner gas stove that I recently purchased, it was supposed to be one of the high end stove and it costed us more than $16000. Unfortunately, the stove has not lived up to my expectations, and I feel that it has been a poor investment. Ever since we got the stove installed in May 2022, we had five service calls already, first with broken Grill, and the next three times are the burners, they just stopped working out of blue. We treat the stove as gentle as we do to a baby, it still breaks for no reason. Three days again, I turned on the left stove and that stopped working too. This is the WORST stove we have ever had, although the most expensive one. I am very disappointed in the quality of this product and do not feel that it is worth the price that I paid. Owner of wolf stove, Serial # 18639903

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    Customer ServicePunctuality & Speed

    Reviewed Feb. 26, 2023

    Purchased Speed oven along with other appliances from Pirch. Waited for a year for appliances. Finally got the Speed oven installed after two weeks it broke and have been waiting for parts to come in for 7 months, keep receiving emails that the part is delayed.

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    Customer ServiceSales & MarketingPricePunctuality & SpeedRefunds & PayoutsMaintenanceStaff

    Reviewed Aug. 16, 2022

    During a kitchen remodel I replaced all my 20-year old Kitchen-Aid appliances (which were all trouble free) with all Wolf and Sub-Zero. I was repeatedly told by sales that spending the extra money would be worth the quality. The gas cooktop did not work right out of the box (professionally installed)--so that speaks to quality right there. Rather than being able to take it back for a working model, I had to sit and wait for a repair service---on a brand new appliance!

    I have both the steam oven and the wall oven as well. Both have repeatedly given me issues and regularly do not work, triggering me to call (and pay for) appliance repair. And of course, the repairs are not cheap. I have tried to talk to Wolf politely about my lack of satisfaction with quality, but they really seem not to care. The technical desk will just tell you to call the Wolf certified repair service (the repair service in turn calls the technical desk every time they come). If these were cheaper appliances from a big box store I might just chalk this up to a bad experience. But, these are far from cheap and the fact that I have significant issues with all of them is problematic.

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    Customer ServiceCoverageTechPricePunctuality & SpeedMaintenanceStaff

    Reviewed July 7, 2022

    I have the following S030-2U/S wall oven MWC24 convection microwave and a 36" induction cooktop. They were purchased in 2010. The Oven's first repair in less than a year Dec 6, 2010 with an MDL circuit board failure. This happened again in Dec 13, 2011 a year later with a MDL failure so they replace the latch as well. These were still under Warranty. Since then I have had no less than 6 MDL failures at around $390 for repair and the microwave has the cheapest four $6 microswitches that they charge $45 each for. The microwave failure happened every year for the last five years averaging $346 a repair. Today the microwave had the same door switch failure and I am calling an appliance company that does not peddle this overpriced junk.

    I am a professional baker and foodie and these have to be the worst appliances I have ever owned. I am having propane installed and pulling the induction for a gas cooktop and buying a name brand over for about a 1/4 the cost. I figure I can throw them away myself and buy new when they go bad. I would never pay $5300 for a wall oven, $1500 for a microwave, and over $3000 for the cooktop which goes into demo mode if someone leans on it wrong. You have to reset the breaker according to the dealer. I made the error of a designer that worked for an appliance company when I remodeled. I should have put a 40" Viking or ILVE range in with a Bosch or Viking convection microwave. I would have saved in the long run. So no I would never recommend buying garbage from Wolf/KitchenAid. GE, Whirlpool, LG have them beat in my book.

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    Customer ServiceCoveragePunctuality & SpeedOnline & AppStaff

    Reviewed April 18, 2022

    We purchased the Wolf 30 E-Series Transitional Speed Oven and the first time we used it as a convection oven the glass in the door exploded all over our kitchen. Wolf is well aware of this problem as it’s shown under their “common” issues on their website. Customer service rep I spoke with said that she’s only heard of it happening 5 or 6 times over the six years she’s been there, so obviously this is acceptable to Wolf. I was standing 3 ft. in front of it when it happened, but luckily had my back turned or I would have been digging glass out of my face rather than my hair. Wolf said they would replace it with the same product - period. No way am I taking the chance again and having it blow up in my grandson’s face.

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    Wolf Cooking Appliances Company Information

    Company Name:
    Wolf
    Year Founded:
    1945
    Address:
    4717 Hammersly Rd.
    City:
    Madison
    State/Province:
    WI
    Postal Code:
    53711
    Country:
    United States
    Website:
    www.subzero-wolf.com