Whirlpool Water Heaters Reviews

My family has been without hot water for two weeks. We have the same water heater, we have been to Lowe's where we were told the recalled parts were no longer available, unless we wanted to drive 3 1/2 hours to Arkansas to get it. Whirlpool wants to give me a "free" part for $36.00 worth of shipping and handling! All the local suppliers say I have to go through Lowe's, or the manufacturer. I don't want to give whirlpool another dime. This has been a fiasco. How much more can a company disrespect their customer, than to make us pay for a faulty product replacement? It is unacceptable. This is ridiculous. It is December, and I have a family of 7, including a child in a wheelchair.

I own an FG flame lock water heater and have been having the same problems with the pilot light not staying lit. This is very frustrating! I have searched many websites and am not able to find a replacement thermocouple for the stupid thing. Also, I have been told that the parts for the type of water heater that I own is no longer available. I tried to call the Whirlpool number a handful of times, but unfortunately, I was on hold the entire time and could not speak with a rep.

Similar to what I am reading below and on other sites, my hot water heater stopped working. I spent about an hour trying to relight the pilot light, which apparently you can't do with this model because it breaks. My first thought and action was to call a plumber to come fix it. When he arrived he said it was reverse thread and that I would have to call Lowe's to get a replacement part.

I purchased a rental home with a Whirlpool hot water heater. In the home inspection, it was deemed to be in good working order. The first day the tenant moved in, I received 3 service calls for no hot water. My contractor told me I needed to replace the start up assembly and it needed to be ordered from Whirlpool directly, as it is not available in stores. When I contacted Whirlpool Customer Service, the operator, Stacey, was rude and unhelpful. She told me that the warranty was void because I was not the original owner, even though it does not state that the warranty is not transferable. She also told me she could not help me order a replacement part without the item number.

It's a piece of ** warranty through Whirlpool and Lowe's! You want me to pay for a warranty part on a faulty unit? Shame on you! You don't even have enough replacement kits for replacement **F. Left hand thread on your thermocouple? **? This is a total joke in my book!

I purchased a 50 gallon Whirlpool water heater, model FG1J5040T3, in November, 2005, and have had the same experience as reported by the hundreds of others, whose comments I have been reading. Basically, pilot won't stay lit. I called Whirlpool, relight the heater, when it doesn't relight, wait to receive repair parts, call a plumber, and pay to have them install it, then repeat same problems. Each time going for a week or so, without hot water.

I bought a Whirlpool water heater in March, 2008. Last time (not sure if it's last year or 2 years ago), I had an issue of the water not heating. They have someone came in to replace a part. Recently a humming sound (scary one) keeps on coming on from time to time. It took me some days to find where the sound is coming from, and there it is, my fairly new whirlpool water heater.

It looks like I have the exact same problem as everyone else. Purchased an "Energy Smart" Whirlpool water heater at Lowe’s. Now I need a new controller. Hope they send me the "non-catching fire" type of controller.

After Hurricane Katrina, six years ago, the gas water heater in my house had to be replaced due to the house getting flooded. For the past six years, the pilot light and/or igniter for the gas water heater has had to be replaced if not once a year, twice a year because it will not stay lit. Each time, Whirlpool would send a new igniter and/or pilot light part and would reimburse me the cost of labor to have the part(s) replaced.

We purchased a Whirlpool hot water heater approximately 4-5 years ago and have had problems with the pilot staying lit. I contacted Whirlpool and their trouble shooting included doing a draft test (I am a teacher not a plumber) and removing the closet door that houses the unit. I am very frustrated by this entire ordeal and would like if they would replace the entire unit. At this point I don't want another Whirlpool product. The plumber made a service call at 12 noon and by 3:30 we had luke warm water and by 6:00 pm the water was ice cold! I will never recommend any Whirlpool products.

I purchased a 50-gallon Whirlpool natural gas water heater (12 year warranty) from Lowe's approx 2.5 years ago. Just before Thanksgiving, the pilot light started going out once a day, then twice a day. Now, I can light the pilot light in Pilot mode but as soon as I release the red button, the flame goes out. I called Whirlpool and received phone troubleshooting support resulting in a recommendation to pick up a new thermocoupler from Lowe's which I did.

The 12 year warranty, means nothing. The heater only worked for 30 months, and then its upper sensor fault code flashes, and the heater shut down. I called Whirlpool, and they have me use an ohm meter to help troubleshoot the problem. So if you are not handy, you are out of luck. They decided it was my control unit that is defective. They will send me the part free, but I have to pay shipping and installation. What a deal, and what kind of management would dream up of this. The heater is marketed as a 12 year warranty model (only on the tank). Would anyone, having been through this, buy another Whirlpool product?

I bought 40 gallon gas water heater in June 2004 and had to have it worked on twice, costing more than I paid for it. I am replacing it now because pilot light will not stay on, and it is currently out of warranty, and I have no faith that "simple" repair will hold more than 1 year stint. Customer service was attentive but product itself failed to meet expectations.

After reading endless stories regarding Whirlpool water heaters, I ended up here and read numerous complaints and every company response had the same message from Chris-- "Go to whirlpoolwaterheaters.com/help". I went to the website and called the number (877) 251-1679. I spoke with the most helpful gentleman (Lenny) who helped me troubleshoot some things and even called me back to inquire regarding success and gave me other tips to check if the problem occurs again.

I keep replacing thermocouples due to the pilot light going out and not able to restart. Whirlpool has sent out parts including the upgrade kit. I would like Whirlpool to replace the entire unit. It has a twelve year warranty.

My Whirlpool water heater had to be replaced. I got a new water heater, and filed a complaint against Chris from your company. Talked to Chris, and he requested for paperwork on the old warranty. I tried to send it through fax number 1 800 999 9210, but got no response. Chris, please reply with the fax number so I can send the info you requested

Water heater is crap. Worked on three times in three years and still does not work right.

I had an addition added to my home in 9/2007, which included a new bathroom. A whirlpool hot water tank was added. This week, I woke up to no hot water, so I called the whirlpool customer number regarding the warranty on the model FG1F4034T3NOV. T hey told me the serial number shows it's out of warranty, although I may have only had it since 2007. They also said there was a screen that needed to be clean under the bottom of, it that if not clean, would make it stop working.

I purchased the Energy Smart Gas Water Heater about a year and a half ago, intending to install right away as part of our upgrades. Just now, I was able to install this replacement to our 30-year-old water heater that was showing problems. When trying to start the unit, I kept getting the response that the lower sensor unit failed. We contacted plumbing companies. We were told they would not work on any Whirlpool models purchased from Lowe’s, because they were the worst hot water heater ever made. I called Whirlpool support. They wouldn't put me through to a tech support person until I was registered in the system. I gave up trying after many minutes of frustration.

3-4 years ago, I had replaced my hot water heater with a Whirlpool, which was purchased at Lowes. On 10/23/11, I awoke to a flooded basement from the said water heater. When I entered the basement, I was able to verify that the water was spraying right from the casing of the unit. Who knows how long it had been spraying, but the place was a complete mess. The water was about 10 inches deep and many things were ruined.

I have had too many problems with the thermocouple beginning about two years after I purchased the water heater in 2003. Whirlpool keeps replacing the thermocouple, but I have to pay for the plumber to come out and repair the unit. This runs me about $180 each time. The thermocouple has burned out three times since September of this year. The plumber didn't charge me anything the second time it went out. But it went out for the 3rd time today and he recommended that I replace the unit. Of course, it is out of warranty and Whirlpool was happy to tell me that I could purchase a new thermocouple at my own expense from them. I have paid for this water heater three times over with repairs. Whirlpool knows that there is a defect with the design of the water heater. There is no way that a regular consumer can get inside the water heater to clean it. I will never purchase any Whirlpool products ever! I advise anyone reading this to follow suit.

I have gallon Whirlpool hot water heater. After 2 1/2 years, the heater started indicating upper sensor failure. I have had servicemen out here every 3-4 weeks since June. I have replaced gas valves, a new sensor and a new gas meter. I have made several calls to Whirlpool, but can't keep this hot water heater going. I am going to have to find a new heater.

Whirlpool water heater out again. This is the forth time I have replaced the thermocouper. Got from lowes early 10 sn fg1f3030s 3 Nov. Sent compete burn unit in April of 20ll. I cannot afford to buy replacement due to SSi and cost of living.

My house was built in 2004, therefore the Whirlpool water heater was installed in June 2004. The water heater broke down (It flooded my garage) in 2007. I didn't have to pay for the water heater at Lowes (It was under Warranty), but I had to pay for the delivery and labor. Now, I had to call customer service, because the Whirlpool water heater installed in 2007 has problems too. The pilot light would not stay lit. I have to pay a certified technician $180, just to come to my house to fix this problem, when this is a recurring problem, with this Whirlpool water heater that was purchased at Lowe's.

I called customer service because my pilot light would not stay lit on my 2005 Whirlpool water heater. I was told that I needed to install the upgrade kit and that the water heater was malfunctioning because of a lack of air and that it needed to be cleaned at the bottom. I paid for the shipping of the kit although I believe it is called an upgrade or conversion kit versus a recall for this water heater to save money and to get the consumer to pay for replacing defective parts.

The thermostat failed and the water temperature got too hot. It wouldn't let the pilot light stay on and pushed extremely hot water and steam out of the pressure relief valve, and flooded our basement floor.

Our Whirlpool gas hot water heater was purchased and installed (through Lowes) in April 2008. In February 2009, the thermostat failed. Because the failure happened less than a year after purchase, Whirlpool replaced the part and paid for labor.

Update: My water heater's pilot light would not stay lit. After seeing the large number of similar complaints on this site, I contacted Whirlpool and asked whether they would cover the cost of labor in addition to the parts, which were under warranty. The representative was very understanding and agreed. The thermocoupler and gas valve were replaced a few days ago. It seems to be working fine. Additionally, a representative contacted me directly in response to my Consumer Affairs complaint, not knowing I had already gotten approval for the repair. He wanted to make sure I received the help that I needed and called to follow-up after the repair. I'm very pleased with the response.

We purchased a 50 gallon water heater in 2005. In 2008, the thermocoupling unit went out and Whirlpool sent us the replacement part and we had a plumper install the piece (at our expense, of course).

We bought the Whirlpool water heater and not long after, it quit heating. After many phone calls, we finally got a response and were told to get the replacement thermocouple. We did this and it was the wrong part. We found out that we had to have a right hand thread thermocouple. Now, the heater is out of warranty and we cannot keep it lit at all. It takes at least 3-4 times before it will light once and then it goes out every time the hot water is used.

Our Whirlpool 40-gallon electric hot water heater, purchased in 2008, has performed fine, until today when it flooded our basement and, of course, did not provide hot water. As the paperwork says, it has a 12-year warranty. What options do we have for repair or replacement, preferably replacement?

We purchased an "energy efficient" Whirlpool water heater on 10-20-2005. This water heater has been serviced at least if not more than three times. The computer box on the top has been replaced twice each time leaving my garage flooded. This time the water is running from the thermostat box again the garage is flooded.

This morning is the fifth morning I had to take a cold shower. My hot water heater keeps going out. When we call, we are told to dust the underneath better, as it sucks dust. Are you kidding? The hot water heater is still under warranty, which means I will have to spend around $200 to have repaired again. So much for top of the line.

We bought an 80 gallon lifetime warranty electric water heater. We get about 20 minutes of hot water and then cold water. We've had 2 plumbers out and checked our system and said it has to be the water heater, but they don't want to mess with it in case it voids the warranty. Fine. We called Whirlpool and since the alarm system isn't indicating an issue, they say it's not the water heater.

I keep having to replace the thermocouple. I have paid $300.00 on 4 occasions to have a repairman come out and check it over to tell me what it needs. It is still under warranty until 2015 and when I call the warranty company with the exact same concern I get asked what tests were done. I am not a repairman so I have no idea. Now I am having the same problem again. I'm getting tired of it and cannot afford constant repair bills for repetitive warranty concerns. I need help.

My hot water tank wont stay lit. I replaced the heating element, and the thermo couple. It will light up now but it only stays on for about 10 minutes.

I was having trouble with our Whirlpool water heater and thought that we'd have to shell out and buy a whole new one. Chris saw my complaint and helped me find the right replacement kit at a minimal cost, as my unit was out of warranty. He even took the extra step and overnighted the parts for us at no extra cost. I was extremely impressed with Chris' professionalism and customer support skills.

Leaks cold water inlet. I can't see it but if you put a sock around it in a couple of hours, the sock will be completely moist. No leaks from above. I purchased a 40 Gallon Electric Water Heater from Whirlpool through our local Lowe's on 9-21-11. I finally got around to install it a couple of days ago. I thought this would be pretty easy as it was accessible and I have enough experience to install. First of all, I was disappointed to have to buy about $100 worth (install kit no soldering allowed) of accessories, but took it in stride. I have tried three times previously to get this leak to stop and just finished trying for the 4th time to complete this job and now, I can just wait and see.

I have a whirlpool water heater. This is the third or 4th time that the "upper sensor failure" code has come on. Our water heater turns off all the time and we have to fire it back up. In the past few months, it has started pouring water out from the long tube on the side of it anytime we turn it on for more then 10 minutes. The last time we called a plumber, I was trying to get a quote on a tankless water heater. I've been so fed up with ours and I thought that would be a better route to go. The plumber explained the negative sides to a tankless water heater and explained that our water heater was a really nice, really expensive and fairly newer model. I told him that I had just gotten it about four years ago. He said he could just fix that one.

I purchased this water heater (Model# E2F40RD045V, Serial# 1122T461615, Product# 0826354) 1 week ago (Oct. 17, 20011) and it has been installed only after 5 days (Oct 25, 2011). It has yet to heat the water more than warm. I called Lowes (Oct. 21, 2011) and tried to return it only to be told that I would have to get an authorization number from Whirlpool. I called and Whirlpool wanted me to trouble shoot the problem. I had to have an OHM meter and amp meter to do so, which means that I needed to have an electrician present to do these test because I don't own any of these things. I was then told that they could send someone to my house, but I may end up paying for this. I then asked to speak to a supervisor and was told that she would tell me the same thing. The call ended when I told them that I guess I would have to do the best I could because I was not getting any help from them. Out of desperation, I went back to Lowes and got a new heating element to try to fix this problem myself. I installed it and it still did not work. I called back the next day and still did not get any help, I was only told that I needed to have these meters on hand to trouble shoot the problem.

I purchased a Whirlpool water heater on 9/30/2011. It is leaking at the point of cold water entry and is spewing a brown colored watery substance, leaking on the floor.

Our Whirlpool water heater (Model: FG1F4034T3NOV / SN: 0443102743 / Product Number: 0730264) stopped functioning and we have been without hot water for several days--the pilot will not light. The technician said it was a bad thermocouple but since it's left handed thread, we are out of luck since it's discontinued! He then said that we would most likely have to buy a whole new unit. We are quite upset with this faulty design and lack of solutions. We are highly inconvenienced by a lack of hot water. Due to the faulty and poor design, there does not appear to be any immediate solutions.

I am having problems with my Whirlpool Water Heater. The pilot light goes off often and now it won't stay lit at all. I checked the thermocouple and measured the voltage, it is 19+ mV. So according to the manual, the gas valve/thermostat must have gone bad. I called the company and they gave me a name of the contractor but asked me to pay for the labor cost. This is a 50 gallon, 12-year rated heater bought from Lows in 2008. The heater's model number is BFG1J5040T3NOV. This thing has some serious quality issues.

Chris from Whirlpool contacted me the same day that I filed my complaint. He offered to replace our water heater at no charge. We will pick up our new water heater this weekend and install it. Hopefully, it is designed better than our current water heater.

We purchased our Whirlpool water heater model FG1J5040T3NOV in 2005. It has a 12-year warranty. Last year, we had to replace the thermo coupler because the pilot light would not stay lit. It's been a little over a year and we are encountering the same problem.

We purchased a Whirlpool Water Heater from Lowe's. This unit has been a problem from day one. We had continuous problems with the pilot light which was not staying lit.

We purchased the Whirlpool model# BFG1J4040T3NOV 40 gallon natural gas hot water tank in the spring of 2010. The pilot light went out this weekend, 2011. And it will re-light but does not stay lit. This was bought at Lowe's, rated as a 9-year warranty on the tank and parts. This is premature failure of a product that is listed as 9 years. Due to all the other similar complaints of this Whirlpool hot water tank, I would like my money back plus installation. I do not want the Whirlpool replacement as obviously it does not work. I will use a different brand and vet it much better in the future. We almost purchased at Home Depot but decided it would be a better bet to go with the Whirlpool reputation and name and Lowe's than with the only Home Depot option, which is the self branded water heaters. It was a big mistake!

My unit has "on-and-off" problems, keeping the pilot light lit. Now, it will not stay lit at all!

I purchased a Whirlpool gas water heater for one of my properties that developed an issue outside of the warranty period. My initial CS complaint is with Whirlpool's IVR system, which was far less than a desirable experience. After "tricking" the system, a CS agent answered promptly but was not able to address my concerns. I asked to speak to a supervisor and received a return call from Chris within minutes. I found Chris to be patient and understanding of my issues. Chris promptly assisted me with my issues and offered an equitable resolution. Chris is what's right with American companies and domestic customer support.

We purchased a Whirlpool Water Heater at Lowe's - model no. FG15040T3NOV, serial no. 0434120861, product no. 0730267 & we've still been having issues keeping the pilot light lit. We purchased the bottom unit piece that Whirlpool said would fix the problem but we've still been having problems with the pilot light going out. The water heater isn't under warranty anymore, so last night was the last straw & we finally decided to get another water heater that wasn't a Whirlpool. I've done a research on the internet and found out that a lot of consumers are still having this problem to this day.

The Whirlpool water heater I bought 2 years ago at Lowe's has had continued problems with it's thermocouple causing the water heater to shut down. At first I would have to relight it about every 2 weeks, now I had to do this everyday. I was going to replace the thermocouple until I read numerous sites explaining that several people did this and experienced the same problems.

I have a Whirlpool water heater (model BFG1H5040T3NOV), and I purchased it in less than three years ago. The pilot light won't stay lit if it is set to the lower temperature settings, but it seems okay if the temperature is set high. A phone diagnosis indicated the gas valve has some corrosion. It's under warranty for parts, not labor. It will be expensive to hire someone to replace it, and I'm not able to do that right now. I worry that someone will be burned by the high water temperature in the meantime. This shouldn't happen after three years. After reading all the complaints, I believe it's a defective water heater.

I bought two Whirlpool (Model: bfg1j4o4t3nov4o) natural gas water heaters. The pilot light would go out to so I re-lit it and sit in the attic until the water got hot and the burner go out. But before the burner went out, I could see the flame go from blue to yellow and hear the water dripping down on the burner. So, after the burner goes out, the water would drip down on the pilot light putting it out.

I have bought two Whirlpool water heaters and with each one have had the same problem: the pilot light will not stay on. I have to continually turn the pilot light on each day. I have replaced the entire flame/pilot/thermal couple assembly several times. Each time I use the unit, it works for about 2 weeks, then I'm back to turning on the pilot light every day. I'm convinced that there is an inherent design flaw that Whirlpool should be forced to deal with. It seems that this should be a fraud case to sell a known, documented, defective product. Shame on you Whirlpool! It's obvious that it's all about the money! Band all Whirlpool water heater products!

I purchased a Whirlpool electric water heater from Lowe’s in 2007. It lasted 2 years until a faulty weld on the tank started leaking and flooded my basement. Whirlpool did replace it. However, my second water heater did the same exact thing in a different location on the tank after 2 1/2 years. It also flooded my basement.

I purchased a Whirlpool 40 gallon gas water heater from Lowe's approximately 4 years ago. As of yesterday, the pilot will not light. I assume the t-couple is bad. But in the process of doing some research, I could not help but see that there is a quality problem with heaters manufactured around the time mine was. I don't have the model number with me at the moment. I would like to know what the permanent fix is for these heaters.

I filed a complaint late Oct. 4, 2011 about a problem I was having with one of my Whirlpool water heaters. Chris from Whirlpool emailed and phoned me twice within 12 hours! He was courteous and very helpful. He shipped the parts that I needed overnight. They came in this evening, I installed them and everything is working great! Thanks to Whirlpool and Chris, we now have hot water!

I have a model FG1F4034T3NOV water heater that was a problem since day one. The pilot will not stay lit, and apparently, there was some sort of class action lawsuit due to a defective part that I missed out on because I didn't know about it. The telephone representative is quick to point out that it is out of warranty due to the date of manufacture and that it needs about $200 in parts because I can't find the receipt from 4 years ago, when I bought it from Lowes. The company flat out refused to do a courtesy replacement for parts or discount them.

I posted a complaint late last night about problems I was having with a 30 gal. Whirlpool Flame Lock water heater. I received an email and three phone calls from Chris at Whirlpool within 12 hours concerning this matter. He was courteous, knowledgeable, and very helpful. He is shipping the new parts overnight by FedEx. Thanks to Whirlpool for being so prompt in handling this matter!

I owned a Whirlpool water heater and the only thing I have with it is problems! The pilot keeps on turning off. Since I am a 64-year-old lady, I have no idea on how to fix things (widowed). I keep on paying for the plumber to fix it. It started with flooding all my front yard because of a faulty valve. I paid $165.00. After the pilot went off, I paid another bill to fix that. And it turned off and on again (lost count of times). Today, I found another pool of water (the valve again? ). What a piece of "work"! Please, can you help me? I'm heading to the store to buy a new one, not a Whirlpool!

In 2007, I purchased two 30 gal. Whirlpool Flame Lock water heaters (Model: FG1F3030T3NOV) from Lowe's for two different homes that I own. I started having trouble with one of them after about two months. I replaced the thermocouple several times, with each one working only about a month. After that, Lowe's replaced the complete burner assembly and that, so far, fixed the problem.

This is my second water heater in three years. The problem is the thermocouple thermostat. Also, when I drain the water, it comes out of the heater black because of the corrosion in side. I spoke to people in the company, and they were nasty to me. This happened to my two heaters in 2 1/2 years. Please, do not buy a Whirlpool heater.

I purchased Whirlpool electric hot water tank in May 2011 (model no. EEZ80HD055V). The water tank was working fine for four months. It does not work anymore. I tried to get a hold of Whirlpool customer service. But I couldn’t get a hold of customer service at 877-817-6750. It is motel business without hot water. We could not open the business. We tried the best we could, but there is no contact or support from Lowe's or Whirlpool. We have no other choice other than replace the hot water tank. We tried to find the right phone number to explain the situation to Whirlpool customer service rep.

After filing the complaint, a very helpful rep contacted me and suggested I replace the gas valve. The rep gave me an RA #, so I could pick it up at Lowes. I bought it, installed it, and returned it for credit.

On May 25, 2008, I bought a Whirpool Model# BFG1J4040T3NOV 40 gallon natural gas hot water tank. The pilot light went out today, Sept. 26, 2011, and it will not re-light. This was bought at Lowes and was rated as a 12-year warranty on the tank and parts. This is premature failure of a product that is listed as 12 years. Due to all the other similar complaints of this Whirlpool hot water tank, I would like my money back ($455.81) plus installation or a new tank installed.

My Whirlpool gas hot water heater will not stay lit. The thermal coupling has been replaced by my plumber. It did not help. This tank is defective. The product details are as follows: model # FG1F4949S3NOV, product # B07330262, and serial # **.

I posted about our problem with the Whirlpool water heater on the 20th. Chris ** of Whirlpool called me back. He totally took care of the problem and got us back working. After 3 years, our problem is resolved. I am grateful to Chris for finally resolving the problem. He was professional, courteous and knowledgeable. Thank you.

Our water heater was defective. We called and they sent the wrong part to replace! When we called back, they told us to install it anyway. We did and it is not working. It is getting dangerous.

Purchased in 2007, put in the recall parts 3 months later, the heater pilot has been going out again. It happened maybe 6 times in the last 4 months.

I bought Whirlpool gas water heater on July 2009. It keeps going out. It is not working. I found out you can't even get parts for fixing it. The dealers told me it's junk. I was told to buy a new one. Then, I found out it's been in class action lawsuit. How did I get to buy it after it was recalled? I don't know what to do.

I bought a 40 gal. Whirlpool water heater from Lowe's. It was just outside the 6-year warranty when the pilot light went out and won't relight. I called Whirlpool. They are about as worthless as box of rocks. They refuse to replace the thermocoupling free of charge or at least no shipping charge, when they know in fact there is a problem. It was because no class action lawsuit was filed. It's too bad for the customers. I wished they would have just said: “lady, please take your business somewhere else.” It would have made things easier. Or, better yet, they should just put a sign on their water heaters in the store stating: “If you have problems with our product, sorry about your luck. ** you and have a nice day.”

I bought a new Whirlpool gas hot water 40 gal tank from Lowes. I Installed it, but the pilot light would not light. So Cal Gas Co came out and said they did not like the new design, but that was how they were now making them. Gas is shot out from a pipe into the tank, however it's fairly open. The pilot ignitor is similar to the one on barbarque's that often do not last. You cannot get to it to light it manually. Several calls were made to Whirlpool and they sent a repair man out to fix it. You can imagine buying a new hot water heater and having it work part time. The repair man explained that the unit needed a new thermopile, but he could not put one on until whirlpool authorized it, which they would not. After a rather heated conversation with whirlpool they agreed to FedEx a part overnight.

Purchased a whirlpool water heater 04/08/2005 and it worked for a short time. It had a 6 year warranty. I had to replace the thermocoupler assembly 1 time and it worked fine until last week. 09/02/1011, 4 months after warranty ran out, the unit started leaking severely from the top ? (Could of understood the bottom) here. After investigating further and being told to basically pound salt by the warranty number I called, I removed the top cove r(glued on by spray in insulation) and carved away the spray in insulation.

I bought new hot water heater. I installed it did and it did not work. I called them, and they sent a new part. A service man installed it, and it still did not work - he was unable to get it working. They said my gas supply line 1/2 od was too small. I had it replaced to 5/8 od 1/2id, and it still did not work. I called them again. They offered to send more parts and try again.

I have purchased a Whirlpool Water Heater on May 21, 2005 from Lowe's Model number FG1F4040S3NOV, Product number 0730261, Serial number 05181291061. It is one of the Flame Lock heaters that was part of a class action law suit. The lawsuit has been settled however. I have had three thermocouples to date installed and each time the heater has gone out after three to four days. The technicians I have contacted at Whirlpool all have stated something else is wrong with the heater even knowing that this model has been seriously defective from the beginning. They always tell me to do this and that to repair it. I do not have hot water as of the date of this writing. The original problem began June 19, 2011.

My water heater stopped lighting. I found out that I needed to replace the thermocouple. I wasn't able to find the right one anywhere. I called whirlpool and they sent me the parts I needed totally free. I was so happy to get it in the mail the next day cause I have gone 1 week without hot water.

Warning: Whirlpool water heaters are junk! Spent $553.00 for a high quality ( lmao ) water heater that had a 6 year warranty. Started leaking internally and rusted through, then rusted a hole in the bottom. 6 years and 3 months later they said you are S.O.L. Leak occurred well over 3 months ago, but they said it has to be reported before the 6 years. Do not waist your money on this junk!

My water heater was installed in 2007 (model BFG2J5040T3NOV). It has required 3 repairs in 4 years because part failures make the pilot light shut off. The gas controller was replaced in 2008. The manifold/burner assembly was replaced in 2010. This month (August 2011), I have replaced the thermocouple, which did not fix the problem. Now I am having to replace the gas controller again. The part is failing, but not completely inoperable, so occasionally when on the phone with customer support, the pilot light would stay lit. When this happened, the tech would act as if the problem was solved and tell me to call back if the pilot light went out again. The next day, the pilot light would go out again. Thus, I have spent several hours on the phone with customer support running the same tests and answering the same questions over and over again.

This is a followup complaint, I have talked to more people about our hot water heater reaching such high temps. We have had it set only on pilot for 2 weeks and the water coming out of the faucet is 130 degrees. It may be that the pilot light is keeping it this high, I have not seen it on at anytime and it is set on pilot .My complaint is that it is extremely dangerous for it to get this hot, and I want others to know that if you have small children in the house they could get burned very badly. I have already scalded my hands several times thinking that I had enough cold water on. DD

I purchased a Whirlpool water heater from Lowe's in October 2009. My husband and son installed the water heater on October 24, 2009. Beginning in November of 2010, the water heater pilot would not stay lit. We have cleaned the burners, and replaced the thermocouple four times since November 2010. As of today (July 22, 2011), we have no hot water again. I told Anne at Whirlpool that the gas company red flagged the water heater due to the placement of the pop-off valve (at the top), and the pipe not being long enough. So, Anne at Whirlpool told me that since the gas company red flagged the unit, she can't help me. The first time I called them (November 2010) I was looking for answers. All I have ever gotten from them is throwing the blame for the non-performance of their product back on me. I absolutely will never purchase another product from Whirlpool, nor wills any of my family.

I can not find parts for 50-gallon Whirlpool hot water heater. The left hand thread thermocouple quit functioning so I have no hot water. I have called every plumbing concern in a 50-mile radius and everyone said that it was some kind of class action suit because you can not replace the part of the thermocouple and that they only make right-hand thread couple now.

we bought a hotwater heater and it gets scalding hot set on the low setting, we had the gas valve replaced by a@e paid for by whirlpool. It still gets above 125 degrees,set on vacation with me using it all during the day.I have contacted them several times, they told me to let the hotwater run about 10 minutes everyday, or just turn the heater off and let it cool off. I bought a water heater to use not light the pilot everytime I need hot water.

We bought and installed a Whirlpool BFG1F5040T3PV 50 gallon Propane water heater from Lowes on 10/13/2003 one week after we bought and moved into our home. The pilot light went out last week and restarting it would only last until the burner would go off and then the pilot would extinguish. I know because I watched it. The warranty expired in Oct 2009. Ok, I've seen worse lifespans for products...So, figuring the themocouple (TC) had failed, I went to Lowes and happily paid $8.07 plus CA sales tax, for a new thermocouple. Got home and found it was a generic right hand thread TC and I have a left hand thread TC on this unit. Called Sears appliance repair and they wanted to charge me $216.00 for a new TC!! So, I looked on line here and found all these complaints on these units. Great...I have a piece of junk. From what I can tell though, I'm lucky it lasted 7 years.

One week before the 6 year warranty was to expire the hot water heater started failing. It's not like it stopped working totally but was just going out after some hours of running. By the time I for sure knew there was a problem I was one day past the warranty. And for that I lose, what a way to learn that whirlpool is not whirlpool.

I purchased this water heater from Lowe’s in 2007-2008. About 14 months after I bought it, it wasn’t heating up the water. I had to replace the thermocouple because the pilot light wouldn't light. You can always tell when the water heats up, the sounds are loud popping, gurgling sounds like it may blow up! Anyway, aside from it sounding like it's going to blow up, I didn't have any problems until four days ago! Again, no hot water. So, I tried to light the pilot light and it wouldn’t light.

We bought a Whirlpool Flamelock BFG1F3030S3NOV Water Heater at Lowe's in May 10 2007 that just turned 4 years old. I was in the shower when suddenly, no hot water. Checked the water heater it; had gone out and I could not restart. After several hours of research and troubleshooting, it appears the gas control valve/thermostat is a defect. Even though it still has almost 2 years left on parts warranty I feel the time and trouble is not worth it. I'm headed to Home Depot to purchase a new heater like my neighbor's which he has owned 6 plus years with no problems. I will never buy Whirlpool again.

I purchased a Whirlpool flame lock, model #BFG1F4034T3NOV. Over the last year and a half, I have replaced parts twice. Today, 05/12/2011, the pilot light is out again! I am really considering purchasing a non-Whirlpool water heater simply because of the inconvenience. I believe they, Whirlpool, should refund the money or correct the problem! They just have you replace with more faulty equipment! I thought they were a good American brand! And people wonder why we buy foreign stuff, because they are better built! American companies and their profits, to hell with the consumers! I will not purchase anything from Whirlpool again!

I purchased a Whirlpool flamelock water heater and have had nothing but problems with the unit ever since.

In 9/13/07, I purchased a water heater (Model: BFG1F3030T3NOV / Serial Number: 0735139532). In December 2010, the pilot went out and would not relight. In April 2011, the same thing happened! I heard that there was a recall and class action suit!

My fairly new Whirlpool water heater stopped working last week. It was identified that the control valve did not work. I called Whirlpool and was told that the warranty does not cover it as I am not the original owner. I bought the house with the water heater which looks pretty new. I will not purchase any Whirlpool water heaters in the future. The quality sucks and the warranty sucks! As a result, I had no hot water for over a week. I plan to replace the water heater entirely for about $700 installed! No more Whirlpool!

Purchased a 50-gallon electric hot water heater from Lowe's on October 2005, model # ee3250rd055v with a "lifetime" warranty.. I did a self installation to replace an existing hot water heater that began leaking after 20 years of service. After installation, the hot water heater would not work and after some diagnostic work, I discovered that the control board was out. I called Lowe's and was told that I needed to contact Whirlpool. My response was that I didn't buy the hot water heater from Whirlpool, I bought it from Lowe's, and that I expected Lowe's to fix it. Lowe's did step up to the plate and sent a repairman out to verify that the board was bad and ordered another one. When the replacement board was installed it was bad as well!

We bought a Whirlpool Flame Lock Water Heater at Lowe's in June 2007. The problem is that it no longer heats water. No kidding! It was not even 4 years old and yet it was dead as a doornail. After nine days and many calls later, there was still no hot water. Go online and pick your choice as to which problem affects the heater. The bottom line is that it's a dud. A plumber will be coming over tomorrow to fix it for $200, which is outrageous!

I called the customer service warranty line today at 8 am and spoke with customer service representative named Igor. I was calling in reference to a Whirlpool Flame Lock Gas Hot Water Heater. I purchased this at Lowe's in Wichita, KS on 10-30-04. It has a 12 year warranty on all parts and the heater itself. I have replaced the same parts numerous times, have had to wait for Whirlpool to ship the parts to me, and then pay for the high priced postage on something that is under warranty.

Several years ago, I bought a Whirlpool water heater. I did not suspect that I was buying such a big nightmare. For years, I kept changing the thermocouple with the hope that I will not have to do it again next month. I was wrong. The flame in the pilot went off every two months. Finally, a representative from Whirlpool told me that I should install some kind of conversion kit that should resolve my problem. Everything was fine for two more months. I was lucky that my house did not burn out. The miracle kit exploded to the point that the burner got sold to the body of the water heater. My nightmare continued when Whirlpool agreed to replace my FG model water heater for a newer one.

I replaced my old hot water heater with what I thought was going to be a better product, a Whirlpool. It's a 30-gal. and is the worst investment I have ever made. Within three months, we had to replace the thermocouple. Not even three months later, we were told we had a bad gas valve, imagine that! It has been about two years since we purchased it. The gas valve has been replaced twice and have gone through four thermocouples. Whirlpool was nice enough to pick up the tab on only one! We have invested way too much money into a product that's not even worth the scrap metal.

I purchased a 50-gal. Ultra Low Nox Whirlpool water heater with the Flame Lock system in June 2008 from Lowes. After a few months, the pilot light began extinguishing unexpectedly. Calls to customer service inquiries revealed a bad gas control valve/thermostat. It was still under warranty and Whirlpool paid for the part and service.

We purchased a 40 gallon Whirlpool gas heater with the flame lock. It was purchased at Lowe's, model no. BFGIF4040S3NOV. It was installed on 9-1-09. We called Whirlpool on 4-13-10. They did send someone out to check it. They found a faulty gas valve. Whirlpool did pay for the service call and repair. This gas water heater has been nothing but problems ever since it has been installed. Do not buy a Whirlpool gas water heater with the flame lock. The water does not stay hot and needs reset like everyday. It is a piece of junk. My old gas water heater was very old, but it didn't cause me any problems. It kept the water hot and had no problems. I wanted an energy saver. My old gas water heater was a Montgomery Ward.

I bought a Whirlpool 30 gallon gas water heater 03FG1F3030T3NOV in 2003. My water heater went out on New Year's day, 2011. I called Whirlpool and they told me to go to Lowe's to get a thermo cubelet kit that was free. I had it installed and the heater went back out in a couple days. I called them back and they told me that I probably need the gas valve, it cost $62. I had it installed, the heater wouldn't stay light. They know that these heaters are problems.

Like numerous others, I have a problem with my Whirlpool 40 gallons, gas water heater. The pilot light won't stay lit. It is on a 12-year warranty and they already sent me a replacement part that I had to pay to have installed. The problem persists and now they want me to get a voltage meter to test the new part (installed four months ago). It's not reasonable to expect me to continually check and pay to install new, faulty parts. They should be fixing the problems that they know exist the first time. I have lost trust in Whirlpool, and will no longer purchase any of their products. It is just unfortunate that such a widely known issue is still being handled so poorly by Whirlpool, and that they are not being forced to right their wrongs. There should be a class action as others have stated. Consumers are getting the short end of the stick on this one and it's shameful.

I purchased a Whirlpool energy smart gas water heater (Model: SG1J5040T3NOV / Serial Number: 10l5T422354). Our house was built in 1993. On 11/23/10, we replaced our original gas water heater that came with our house after 17 years. With confidence, we had a 50 gallons, 12-year warranty, Whirlpool energy smart with flame lock safety system gas hot water heater professionally installed. We're not "greenies" by any means, but thought that we could reduce our energy bills by buying the "energy smart" water heater.

I purchased a Whirlpool gas water heater flame lock (Model: fgif404053nov) on 12/12/03 and keep replacing the thermocouples. Whirlpool replaced the first thermocouple and I have had to buy eight thermocouples since. I entered into the Bowen, et al. vs. Whirlpool Corporation in 2008 and was supposed to have gotten a free manifold door assembly kit but I never did.

Our 50-gallon Whirlpool gas water-heater just broke down, conveniently, after the 1-year warranty. We are experiencing the same issues as many other consumers have had with the pilot light not staying lit. We just paid a plumber to install a new thermo-coupler yesterday (Dec. 31, 2010) and today (Jan. 1, 2011) we are still having the same problem.

First and foremost, I have been in the real estate business for 7 years and I have never heard of such nonsense. I purchased my home on Sept. 5, 2007 from a Remax Realtor Randy ** (**). Prior to my purchase, a new roof, carpet and water heater were installed. Three years later, I am having a leak at the top of my unit, so I called the number listed alongside the text that says there is a 6-year warranty! I spoke to a representative on 12/28/2010 who proceeded to give me a difficult time, stating that I had to provide her with a copy of my settlement statement showing that the water heater was part of the sell. I proceeded to call back and spoke to another representative, who then read the notes and coincided with the first representative.

After purchasing the new 40-gallon gas water heater from Lowe's, the pilot light went out and would not stay lit. I found out that there were a lot of problems with this particular manufacturer and that they would provide me a new thermocouple to solve the problem. I picked one up at Lowe's and it was installed and seemed to work fine for a year or so. Then, it started all over again and I am now facing the same problems. I am tired of dealing with this product that obviously suffers from inferior design and/or manufacturing process.

This is my 2nd Whirlpool Water Heater in several years. This latest, a replacement purchased 3/09 from Lowes for a 3 yr old Whirlpool water heater purchased from Lowes-due to the pilot light continually going out. Now this 1 1/2 yr old Whirlpool water heater Mod# UG2F4040T3NV is having the same problem! A Class Action lawsuit is called for! Lowes has no business selling this Whirlpool product knowing its bad history!

My Whirlpool water heater (gas) stopped working; I tried to light up, but it didn't work. I called the gas co. and I was told that it needed service due to the pilot unlit. I went to Lowe's to get the part, they didn't have it. I was told to call the manufacturer, Whirlpool. When I called, I explained what I was told by the gas company. I spoke with Missy. She said that they have to void the warranty due to my property was on flow zone. I told her that was not true, that I have the papers from Escrow when I bought the property six years ago.

Hot water heater that never works. First unit failed multiple times with replacement parts - Thanksgiving 2009. Whirlpool repalced unit (install at our cost), which promptly failed less than six weeks from installation on Christmas Eve (serviced) only to fail again less than 24 hours later. I'll never purchase a Whirlpool (is that GE) appliance again!

My husband & I bought our house & it had the original water heater which lasted for 30 years. Sadly, I don't recall what kind the original one was. It went out & was replaced in 2007 with a Whirlpool. Big mistake. Here we are only a few years later & we have no hot water. A repairman came out today & said it was not fixable. It's leaking & the pilot light wont stay lit. He said we needed to replace it. We got it at Lowe's & thank God, the store was willing to replace it for us. So, as of tomorrow, we will have a new one. I can only hope it will be a better one than this one has been. What has happened? It used to be that brand names were reliable. But not any more. We've been through 2 new microwaves in a matter of a few years.

Whirlpool water heater (model 044212630nov) will not stay lit. You can light the pilot. Sometimes, however, once the burner goes off, the pilot goes out also. I contact Whirlpool and they replaced the thermocouple assembly (they shipped it to me and I installed it) and gas valve. However, this has not fixed the problem. I also cleaned the screen at the bottom of the heater ,even though it wasn't dirty, and this has had no affect.

This is about the resolution to my Whirlpool water heater issue. It had pilot light that would not stay lit. Whirlpool sent a replacement burner assembly that never worked. Four months later, we are still manually lighting the pilot and it would only stay lit for a couple of days at most then finally stopped working altogether. Two weeks without hot water in December is too much!

I purchased at Lowe's a Whirpool 40 gal Natural Gas Hot Water Heater mfg'd by American Water Heater Company (Johnson City, TN) in July 2004. Exactly 6 years later, just before the warranty expired, the pilot light went out and we couldn't get it back on. I called Whirlpool customer service and they sent a replacement thermocouple unit, stating that it was easy for anyone to replace. I am a seasoned DIY-er and this was no simple task. We called in a licensed (Georgia State) plumber to install the unit which cost us $150. The plumber told us that he was very familiar with this unit and that the problem would return even with the new part. He said there was a problem with the burner assembly plus the threading was not industry standard, making it impossible for any professional plumber to adapt and fix the issue.

I purchased a Whirlpool gas water heater model #BFG1F5040T3NOV Serial # **Product # ** last January 2010. Just 10 months after installation, the thermal couple had to be replaced. I also noticed the thermostat gradually moves to hotter settings until it is so hot then auto safety shuts off the water heater. This water heater has manufacturer defects and could potentially result to very serious burns.

Water heater was just three years old Whirlpool Model# BFG2F4040T3NOV and would not stay lit. Called Whirlpool. They said warranty on parts but labor expired at 1 year. I was told by WP to take the burner out and take it back to Lowe's. Burner contains the thermal couple. Okay. This is a one hour job on the floor and I'm not getting any younger! Lowe's gives me a new burner, three hours labor I have it back together and running. Now six months later thermalcoupler is bad, no millivolts output. Called Whirlpool back to inform them of the test and they say go to Lowe's with this case number and they will give you a new $10 thermalcoupler. And also vacuum out the bottom grill as this makes the thremalcoupler go bad if it's clogged (**). Spent four hours putting it in and back together. My aching back! This thing is unreliable, cheaply made. With all the complaints om line there should be a class action suit or an extension of the labor warranty to a full six years. I'll bet that in six months I will be back on the floor replacing the parts again.

Less than two year-old, Whirlpool Model #BFG1F4040T3NOV, 40 gallon Hot Water Heater kept releasing hot water at the pressure relief valve. I was told by our local plumber that it was either the thermocoupler or the gas valve/thermostat that was bad since he had received many complaints of the same type - so much so that they no longer carried or installed Whirlpool water heaters. Checking online I saw why. Nothing but complaints. Most for a pilot light that would continually extinguish and for which none of the suggested repairs by Whirlpool worked.

I purchased a Whirlpool Hot Water Tank and since I have had it, I have had nothing but problems. The thermal couple keeps going out on it. That's is and that's all I wish; that they were made to replace everyone's hot water tanks because I have heard nothing but negative things about this brand and all the problems that it's been causing consumers. They came out with a conversion kit. Well, I got that and it still doesn't work. It won't stay lit, so what now?

I purchased a Whirlpool gas water heater with Flame Lock System in January 2008. I had to have repairs or replacements on the thermocoupler done in April 2008, Sept 2008, May 2009, Oct 2010 and now it is Nov 26, 2010 & it's out again! This is definitely a defect in their design or I would not have had the same problem 5 times in 2 years! What can be done? I'm tired of dealing with this mess and taking cold showers!

I purchased my home in June 2010 and as part of my contract I was given a home warranty through Fidelity. In September 2010, we began having issues with the water heater pilot going out. When we would re-light it, it would stay lit for a few days to a couple weeks, then go out again and need to be re-lit. The warranty company sent out a repairman from their contracted plumbing company, who stated he could not find anything wrong with the water heater. Several weeks later, the exact same situation occurred, with a different repairman giving us the same story. Several times, the same issue has occurred, but we have simply re-lit the pilot light ourselves since we needed the hot water and didn't have time to wait for someone to come out and tell us the exact same thing; that they couldn't find anything wrong with the water heater.

I have replaced three times the thermocouple on our Whirlpool water heater that is still under warranty. This is habitual and absurd that they have this happen to everyone with these water heaters.

Whirlpool 50 gl hot water heater purchased new at Lowes Home Improvement store (model no. FG2J5040T3NOV UNIT) turned into a lemon last week. Pilot lite went out. I got a free change-out kit and put it in. It worked for three days. Today the lite was out, turned it on and the water heated up but then the pilot lite went out. I turned on the pilot lite but then the burner would not go on. They told me to clean the fire trap, which I did. They said I could get a new temperature valve at Lowes. Lowes did not have it. I called Whirlpool. They are sending out a part. A plumber came by and said he could fix it for $250 once he got the part. I gave up and got a new water heater. This was only four years old with a 12-year warranty. Give me a break.

Issues with Whirlpool Hot Water Heaters made by American Water Heaters continue. And Lowe’s continues to sell them. I purchased a 40-gallon gas Whirlpool water heater (BFG1J4040T3NOV) from Lowe’s on 11/18/08 for a rental unit I owned and had it installed the same day (12-year tank and parts warranty). I thought purchasing a Whirlpool water heater with 12-year warranty would provide me with trouble-free problems.

In the meantime, I have been without hot water for showers or dishes for a minimum of 3 days and counting.

We bought a water heater in 2003 and this is the second time we have had to replace the thermal coupling. We've had unexpected cold showers, replacing the coupling and having to pay someone to replace the coupling.

Purchased hot water heater FG1F404053NOV in 2005. Pilot light would not stay lit. I called a technician that I have a repair contract with and was told I needed to order a part from Whirlpool. I actually got the part from Lowe's for free, so I didn't have to wait for the part but the technician charged me $123.50 because he said the contract only covers normal wear and tear, and this is a manufacture defect.

It will be 5 years since we moved into our house and bought a Whirlpool Hot Water heater. It seems that every six months we are replacing the thermocouple. This water heater is defective and something needs to be done about it. I am tired of not having hot water.

I bought a Whirlpool hot water heater 3 years ago. Heater had a 6 year warranty. I called Whirlpool to get return authorization. Whirlpool representative insisted that I remove the heating element from the heater, wrap Teflon sealing tape around the threads of the element, reinstall the element, and then recheck for leaks. I informed the rep that the tank was leaking, not the seal around the element. The water was streaming from the heater and I could clearly see it was not coming from the element locations. The rep insisted that I perform this "repair" before a return authorization would be granted. I told the rep that I would not waste my time doing this as the leak was due to a rusted through tank, not the element seals.

Hot water went out. I called a repairman. He told me to call Whirlpool. They said I could pick it up at Lowes. I tried seven different Lowes and none of them had part. I called Whirlpool again and they overnighted the part. Now a repairman can't come to fix it. I am without hot water for over a week now.

I purchased a Whirlpool hot water heater model FG1F40400S3NOV in 2005. This is the third time I am having trouble with this. It seems like the thermal couple keeps going. December 09 the whole burner unit had to be changed due to the left handed thread that was used. If somebody wants to give me a Whirlpool product I will have to pass. This product is junk. I have replaced the thermal couple but there appears to be a gas leak inside of the unit.

I am going on my 2nd water heater in 5 yrs. We bought our home in 2005, in which a Whirlpool water heater was already installed brand new. Within 6 mos., the water heater stopped working. We contacted Whirlpool customer service and was told the thermal coupler had to be replaced. They sent us the part and we installed. 5 mos. later, the water heater stopped working. We were so fed up at this point, that we just bought a new one. Within 1yr, it stopped working. I again contacted customer service and was told again that the thermal coupler had to be replaced. Again, we replaced and it worked for another year. It has yet again stopped working. I have had it with Whirlpool water heaters. I will never ever buy a Whirlpool product again.

On Aug 15, 2010, I ordered a Whirlpool LP water heater from Lowe's. After installation and inspection by a county inspector, I noticed that the water was very hot even though the thermostat was set to warm. I rotated the thermostat clockwise to see where the thermostat switched and it was slightly above the Hot setting, very near the mechanical stop. I notified Lowe's about this condition and they sent a technician who also verified that the water was too hot and suggested that I contact American Water Heater Company directly for further instructions.

On 11-09-07 I bought a whirlpool gas water heater that we had installed by a friend. On 11-15-07 our water heater stopped working. I called whirlpool and they said it was the gas control valve and thermostat that’s was bad. On 12-01-07 someone finally came to fix it. On 4-10-08 my water heater went out again and I called whirlpool, they said the thermo coupling was bad so the sent someone out on 4-25-08, the man wasn’t gone for 2hrs and it was out again. I had some out to work on my tank a total of 14 times since I bought the tank and finally last month I said I was calling a lawyer and they told me to return it to Lowes and they would replace it.

This same problem occurred about a month later so I called Whirlpool. They sent out an entire new thermostat assembly which took me about an hour to install. The hot water heater has worked correctly ever since.

Product: Whirlpool gas hot water heater, Model BFGIF4034T3NOV, 30 gallon Purchased: December 2007 [2 years 9 months old today] Retailer: Lowes [They only carry Whirlpool] Problem: Pilot would not stay lit and was very hard to light and overflow pressure valve leaked. Diagnosis: Gas control unit faulty. Electronic pilot igniter was OK. Solution: Throw the Whirlpool on the curb and go to Home Depot which carries both Hotpoint and GE [both are made in Mexico, probably in the same factory].

I purchased from Lowe's, in late 2008, a Gas Water Heater with Flame Lock Model BFG1F404053NOV and keep having problems with the pilot light. Now, I have to wait another two days for the repair to come out. No hot water. I am a breast cancer patient and don't need this further aggravation. So many people with so many problems with this gas heater. Something needs to be done for all of us. This is just not right.

We purchased a Whirlpool model #FGIJ5040 T3NOV in November 2005, but I will never buy a Whirlpool product again. This is the 3rd time we have had to repair this water heater in 5 years. Nothing but problems. We just paid $93.97 a year ago and it needs to be fixed again. We ordered this part from American Water Heater. We have been without hot water too many times with this thing.

I bought a Whirlpool model FG1F4040S3PV water heater approximately 3 1/2 years ago. One day the pilot light would not light so I called the toll free warranty number in the owner’s man. And I was told that they would have to ship the whole ther. unit because it had left handed threads. After waiting 3 days, received and replaced the unit. It fixed the problem until now. Now the pilot light will light but will go out 1 to 2 times a day. Whirlpool has definitely gone in the wrong direction with quality. All of my appliances in the past have been Whirlpool. I will be changing that in the very near future.

This past Feb. or Mar. time frame, we had to buy a new hot water heater because we were having problems with the one that was bought before we bought our home. About six months after we bought this house, we had to replace the thermal coupling and it was one of your reverse thread type which none of the dealers have on hand. We had to order it and I ended up having to pay the shipping charges, which I think is not right. Six (6) months after this, we had to replace the hot water heater because it was not holding the water and wouldn't warm up even if we had it all the way on high. So we had to buy a new one and again we had to pay for it.

I bought an FG model Whirlpool Water Heater from Lowe's like a lot of other people who have posted here. I have had it for about 5-6 yrs, I can't remember exactly, and I have not had trouble until last night. The pilot light went out and would not reignite. I went out to Lowe's to pick up a new thermocouple for it. I know quite a bit about home repairs and I could not find the left hand threaded one that this particular model had. Obviously, the universal ones will not work.

Our thermal coupler went out and we went days without hot water as we did not have the money to hire a plumber. My husband was trying to learn how to fix the problem on his own. We are very dissatisfied because the hot water heater is only about 4 years old.

In May 2007, I purchased a Whirlpool model SG1J4040T3NOV 40-gallon water heater from Lowe's with a supposed eight-year warranty. There are only two of us in the home and I've had nothing but problems with it. I just finished replacing the control valve and the lighting is still sporadic. No more Whirlpools for me.

Whirlpool has been responsive in getting the replacement parts, but this is getting old. We purchased PN fdih4040t3nov back in February 2005. The TSTAT went out in 9/2008. It started having problems with the pilot lite. The gas valve then had to be replaced in 4/2009. Restarting the pilot is quite a process now with this heater and now it is taking longer to heat the water in the tank. I'm not sure what that is. Other water heaters I have had lasted 15 years with no problems until they just stopped working. This has been the worst.

I have a Whirlpool gas water heater purchased from Lowes with model number 1F3030T3NOHV and I have had nothing but problems with it. It’s been going out the past two years. It had the gas valve replaced in January of 2010 and has gone out this week for the third time. I have had it up to here with them. There should definitely be a recall or class action lawsuit. I am writing this to further that cause and encourage someone with similar problems to make them known. Whirlpool, never ever again!

I bought two water heaters from American Water Heaters a few years ago. One pilot went out and would not light. I couldn’t get to relight. I ordered parts. They worked for about a week and it started doing the same thing. I decided to check on the internet and found lots of people having the same issues with pilots, thermocouple units and a class action lawsuit. I decided to forgo fixing it and bought a Whirlpool from Lowes.

My complaints are only starting. It first started with our Whirlpool water heater going out and discharging cold water. We followed the instructions on relighting, it would heat for a few minutes then cut out again. We continued the same progress on lighting and more and more, the pilot light would not remain lit after releasing the red button. We then were told the thermocouple was out. So we replaced it by buying a new one. During installation, we found out that the threads that hook up to the control panel were threaded for a left-handed unit. We then made several trips to 2 appliance stores in our area, with no luck. Then we were told Lowe's had them.

I have a Whirlpool Flame Lock gas water heater, which I purchased from Lowes in 2006. This is sold only by Lowes. Class Action settled on thermocouple. Two have been replaced on this water heater. I am under mental anguish.

Anyone looking for a water heater should steer well clear of anything Whirlpool offers. I bought one five years ago and have had nothing but problems with it. While the tank still holds water, the tank destroys thermocouples like they are going out of style. When these things go out, they are dead forever. For models with the flame lock system, thermocouples will cost 3 or 4 times what a normal thermocouples costs and they are left hand threaded. So you can't just put on a regular thermocouples without changing the entire thermostat. I finally broke down and replaced the thermostat (over $50.00 American currency) after the ** thing went through 3 in 2 weeks.

Around the end of June 2010, the same thing happened to our Whirlpool Flame Guard water heater built by American Water Heaters. The lack of air circulation due to the tiny vent caused the flame to starve for oxygen making it flare out and trip the thermal fuse. When this happens, the thermocouple stops working and the pilot light goes out. No replacement parts were available. Only by requesting and receiving the burner upgrade assembly were we able to get the water heater working again. Luckily, I'm a bit handy with a wrench, otherwise, it would have cost us money to have it installed. Needless to say, no more Whirlpool for me, period.

My FG1H5040T3NOV water heater pilot lite went out. Whirlpool sent a new valve; it's still out. Then I was informed that I should have a retrofit kit with new thermocouple set up. So I'm on my third day with no hot water; I sit and wait.

I purchased a 40-gallon Whirlpool water heater (bfg2f4040t3nov) from Lowes about 4 years ago. That's pretty ancient for this model so I wasn't too surprised when the little plastic thermal switch that was attached to the base crumbled off while I was performing standard maintenance (i.e. replacing the thermocouple assembly unit). I'm not sure if this is dangerous, so I initially didn't turn it on. But, I changed my mind during yet another freezing cold shower and went down and turned on the gas. Fortunately, the pilot light wouldn't stay on, allowing me to come to my senses. I do hope my next water heater won't encourage me to risk my life. So far just a week of cold showers, parts, and time spent performing life-threatening repairs.

My 87 year old mother, has had repeated repairs done on her hot water tank. 6 times in a year and a half, and twice this week already. Labor is killing us, parts you might pay for, but that's a problem too. I know she is tired of the stress, and will never buy another Whirlpool product. It must be a lemon. All I hear is one thing or another. I have incurred t of pocket expenses amounting to $200 or more, for all the times she has called a plumber.

Purchased a 50-gallon Whirlpool hot water heater three years ago and have had to replace the ignition/thermocouple assembly twice. This last time, Lowe's gave me the part for free but it cost (again) $150 to have it installed. Cold showers and unnecessary work lost having to wait for repairmen. This shouldn't happen unless they are 10 years old.