Assurant Service Protection Advantage

In this case, damage was due to someone locking key inside safe. So I didn't mind the fact that I used my "1 year replacement warranty" up and I no longer can use this insurance policy. I have a flashlight that breaks too easily and I should not have to buy another policy every time it needs replacement-it was obviously is cheaply made-switch wears out immediately. That one is a tipoff. This made sense.

I can't express enough how much this replacement was well worth it. Not a lot of people think it's worth it to add a protection. But I do because it can be done in store when the replacement item is available. & It can also add a new replacement to reach item without having to purchase another item at retail price. So to get another item for the price of the replacement saves on a lot of money when you need the item & don't have $229 every single time you burn it up. I'm glad Harbor Freight offers this plan.

When I brought my saw in for warranty, the store clerk checked for my warranty upon entering. I was able to get a new saw and have the warranty processed easily and with a smile from Emily the cashier. She was very efficient at getting my info verified and the paperwork filled out. My Wife and I were very impressed as it was so easy. I purchased another warranty for the new saw because the process was so easy and Emily was very nice through the whole process. Very impressed with her customer service skills and positive personality, Quite rare to find lately! Thank you for a great service product!

Very easy website to follow and making service appointment was easy also. It was very clear on what to do. The questions were very clear and easy to answer. Would not hesitate to tell friends and family about this service plan.

I would like to have next day appointment, because more than likely after the service tech diagnoses the problem, he will have to order a part and schedule another appointment. This all adds time to the repair. Just a little frustrating. Also this will be the 4th repair we've had on this refrigerator. I know that is not Assurant's fault, but I am glad I have the repair contract.

Save your money and pay out of pocket for repairs. We bought multiple Assurant plans when we purchased all new kitchen appliances for a remodel. We placed service calls on our GE Café refrigerator and GE Café dishwasher in early April 2021. (Freezer temp fluctuated between 0 and 40; dishwasher would not clean dishes). Both appliances have been in service about 18 months. After more than a month, both pieces of equipment are still down. The wrong part was ordered for the dishwasher (a tech has been out twice also). He decided we needed a new motherboard after the second visit. A part was ordered and delivered. GE says the next available tech will be on on 5/24, more than 5 weeks after the original call. If you can wait four or five weeks for repairs, these warranties might be okay. We consider it money wasted. Would rather pay for needed repairs on a TIMELY basis.

We have had Assurant for appliance repair for a number of years. When needed they have provided excellent service and quick response. The repair people have been excellent and honest and very helpful.

I have been with this company for over 6 years. Did not have any issue other than had to fight to get an actual GE repair service man. The last time I renewed in 2019 I was told they now charge $25 for each repair call. I recently noticed the wood floor under my dishwasher start to curl. Had a plumber look and he said I needed gaskets. At the same time my built in Microwave started making noise so I called service for both. My dishwasher needed a gaskets and the repairman saw that the control panel was not working. I asked if they covered the dish rack as they were starting to have a minor rust on tips problem.. He said he would check. My microwave needed a new fan. Both claims were denied. Told they did NOT cover gaskets and would close the claim until I first repaired the rust and gaskets. Then open a new claim for the panel. I told them one had nothing to do with the other just repair what was on my contract.

Return some cameras I purchased along with the extended warranty and exchange them for some new ones because the ones I purchased no longer worked. No questions asked. Fast. Easy and very customer friendly. Very happy!

Purchased extended warranty on tool. The tool broke. Went back for warranty and found out within a year it was discounted wow. Now I have to pay for upgrade. 2nd time now at Harbor Freight has done that. Another way to get customers money. Not very happy.