Assurant Service Protection Advantage

Service person was very excellent. Identified the problem. The Monogram range was installed 2/13/2019. The bake igniter has been replaced 6 times. GE Monogram Preferred, Special Programs & Recalls has NOT solved the problem. Monogram Preferred, Special Programs & Recalls.

Making a claim, arranging an appointment and ease of filing a claim was easy. Thank you. My washer is making an unusual loud noise when draining and spinning. The noise seems to tells me something needs oil or tightening. The noise drowns out the sound of my radio or TV.

I purchased an add on warranty for my Bean Bag Chair and I am really glad I did. Less than a year after purchasing my Bean Bag Chair, I unzipped it as it needed more shredded foam added to the inside, the zipper broke and I couldn't close it back up, thus the shredded foam went everywhere… I spoke to a representative at Assurant about this, the whole process took less than 10 minutes. In about two hours, I had an Amazon gift card in my email for the full purchase price of the Bean Bag Chair! SO happy that I purchased the add on warranty!

I purchased a sewer camera (first time) when my RIDGID unit broke, while waiting for repair I purchased a weak inexpensive knockoff (kinda) online and opted for the $50 3yr warranty. ! Year later the unit failed. I contacted Assurant, answered a dozen questions and was emailed a return credit in the amount of the unit I purchased, It took all of 5 minutes- turned around and bought the same unit (different name this time..) and another warranty. Again, 1yr later, unit failed... Return process the same, 5 minutes, return credit in hand (the return credit was credit from the store I purchased from..) This was a week ago.... Went to purchase a third unit and unfortunately had no option to purchase the warranty a third time.... But it was great while it lasted.

Refrigerator is set at 41 degrees but ice forms on water in refrigerator at times. I set at 42 degrees today and it went up to 50 degrees. Then Turbo Cold setting took it down to 30 degrees. Have up to 20 insulin pens requiring refrigeration but cannot freeze. Extremely costly to replace. Prior visit by technician cannot determine why this occurs as nothing unusual registers on computer at time of checking.

The coils failed again but this time i had a policy to cover them. Assurant took care of the problem quickly with very little hassle, I would recommend without any hesitation. I will be purchasing these policies when I think the item may fail. Thank you.

It was so easy to get my return and my new power washer, I love this warranty. I was able to walk in the store. Got on line. Another line was open immediately. I was 4th person But I got my return and my new power washer in my hands and out of the store so fast. It was amazing.

My experience with Assurant today with submitting a claim request was good. That being said, this is my 3rd repair for the same problem, so it's not getting fixed properly by the techs sent out by Assurant which is very frustrating. I expect much better performance from my GE products and from repair technicians servicing my refrigerator.

I put my remarks in the previous field. I shall repeat that here, and add: EXCEPTIONAL CUSTOMER SERVICE would have been to make the exchange at my home, even if it would have taken three or four business days. And there would be no "restocking fee" for the customer to pay. A faulty machine and not insignificant inconvenience.

Our tech was so very very good. He knew exactly how to fix my washer which is not even 2 years old. I was so unhappy to need a repair this soon on this newer washer, but our technician made everything better. Ty so much. Eileen **