Ned's Home Reviews

Hunter and his team did a superb clean gutter repair at my house. It was a small gutter repair job due to the extreme wind. Hunter was very friendly and he explained what he was doing. He answered all my questions.

I used them last Spring. They showed up without notice last Fall just after my gutters were replaced. That’s the thing they just show up. They are like a boomerang. You can’t get rid of them. I told them I did not need gutters cleaning for obvious reason and that I will contact them. The manager was pushy, acting like a bully telling me they also do dryer duct cleaning and everyone needs that. Being that pushy and bully made me go the opposite way. He became rude and I told him again I will let them know if I needed service.

We have had an account since Gutterman sold its operations to Ned’s Home. For a while, the service was reliable and the work reasonably good. However, in mid-November your crew showed up unannounced a month earlier than our oak leaves would be down. (Had they called before coming they would have been told to wait.) We were billed for the service. The oak leaves fell until mid-December.

Poor service all along. We informed them we were selling our home. Yet after selling our home they call to schedule fall cleanout, we informed them again that we no longer own that home. Today I received an inspection report and a bill. Someone is playing games, stay away from this service.

Spammer spammer spammer! Don't use these people. Texts, emails, phone calls are all unwanted and never requested. They send fake messages pretending to be responding to you, but it is all spam. There are many complaints online about these people.

The gutter cleaning was great, timely and clean up was good but the tick and mosquito spraying not so good and costly. I paid 69.47 every month for the past 3 months, which I had no idea that was the charge. Now, they are wanting more even though I canceled the service. In 3 months, I have paid them over 500.00 to clean gutters and spray gutters, was 145.47 every month 3 months, would not recommend this company. They said one thing and do another on cost.

The worst company I have ever used. I have recently replaced all of my windows. 2 years ago I had a new roof put on. I like to keep up with my house. I decided to replace my gutters. The other ones were 40 years old. Never leaked, never had a drop of water Come in my house. After they installed my new gutters. I now have water coming in UP under my roof and into my kitchen ceiling and leaking on my countertops. I've had the same Incapable people come back several times they have no idea what they're doing. There's no real carpenters involved. They just slap gutters on. Worst contractors I have ever used. Do not use Ned Stevens for any reason.

They refuse to schedule on a regular day or time, and instead randomly send a text saying they're on their way - which consistently arrives *after* they are already here. And because they cannot seem to figure out how to set up a regular schedule, I can't set up a regular payment structure. All they care about is trying to get more money from you. Every single time they come they leave a door hanger saying the found a problem. After having them "fix" 2 problems (at high cost) they still left me a door hanger every time. I learned my lesson. Then they got bought out by *Private Equity* and started buying all kinds of service businesses, which they now spend all their time trying to sell me. Constantly. Leaving me stuff in my mailbox, mailing me stuff, and on every call I've ever had to make.

Do NOT use Ned's home!!! I contacted Ned's Home in Colbert, GA to perform gutter cleaning. The first scheduled date, they couldn't find my house and sent a message. I called and provided directions despite the fact that we live in the age of mobile phones & global GPS systems. The second scheduled date, the exact same thing happened. I call again and attempted to cancel, but they promised they could get it done quickly. After them not showing up for weeks I called someone else and paid to have my gutters cleaned. Six weeks after the original appointment they showed up, my daughter told them the service was already provided and they should leave. They left and charged me $129 for doing nothing, then refused to remove the charge from my credit card despite their obvious incompetence.

Just signed up for lawn care and tree and shrub care. Paid in full for the service. I catch the technician not test my soil NOR spray my backyard. I get accused of lying by one customer service tech, "the amount of spray he used means he treated both areas". Second customer service rep, same thing, by the 3rd customer service rep suddenly he called in saying he didn't spray the back and they had to go back to do it. I sent the video of him not testing my soil yet reporting a 6.5 reading .... I get no response about it other than the supervisor will look at it.