Kitchen Magic Reviews

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About Kitchen Magic

Family-owned since 1979, Kitchen Magic is a kitchen remodeling company that offers complete kitchen remodeling from cabinet refacing services to installing completely new countertops. Kitchen Magic also offers a slew of other products and services including tile flooring, cabinet lighting, various storage options and more. To get started, contact Kitchen Magic for a free estimate.

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Kitchen Magic Reviews

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    Page 1 Reviews 0 - 15
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    Customer Service

    Reviewed Feb. 18, 2026

    I contacted Kitchen Magic about my bathroom remodel; gut the bathroom and build me a new modern bathroom. I told them repeatedly that, at this point, I could only communicate via email. We set an appt. for a designer to come to my place and discuss options, design, and estimate today 2/17/26 at 2 PM. Several days before the appt, I received an email confirming our appt. and saying they were excited about our meeting. 2/17/26, 2 PM came and went. It's now 8 PM and I have still not seen Kitchen Magic's designer nor have I received an email telling me they aren't coming. I wouldn't hire this company to shovel s__t out of the barn.

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    Kitchen Magic
    Response from Kitchen Magic

    Hello Diane,

    We’re sorry to hear about your experience. This is not the level of service we strive to provide. We understand how frustrating this must have been, especially after confirming your appointment. Unfortunately, we’re unable to locate your information in our system based on this review. We’d appreciate the opportunity to look into this further. Please send us a private message with your information so we can investigate and assist you directly.

    Sincerely,

    The Kitchen Magic Team

    Contract & TermsCoveragePricePunctuality & SpeedMaintenance

    Reviewed Feb. 9, 2026

    In 2021 I had my kitchen cabinets refaced. I loved it at first but only 2 years later in 2023. The doors on each side of the stove started to peel from the door. I had them replace the doors which cost me $200.00. Which I thought THEY should have paid. Now February 2026 those same doors are starting to peel Again. Is it going to cost me $200 again or more this time? Is this going to reoccur every couple of years? No wonder they don't guarantee their work. I'm angry and disappointed. I would not recommend to anyone!

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      Customer ServiceContract & TermsCoverageTechPricePunctuality & SpeedMaintenanceValue

      Reviewed Oct. 1, 2025

      I trusted this "family owned" company with nearly $40,000 to remodel my kitchen. At first, I was mostly happy with the remodel, although communication from customer service was lacking. About 2 months after my new cabinet doors and kitchen island were installed, the laminate began to pucker and pull away from the wood. Kitchen Magic at first tried to blame me for using products that caused this. I did not. I had to go around and around with the company for literal months before they would honor the warranty and wvwn come out to look at the issue. When they finally did, they had to admit it was a MANUFACTURING FAULT. Then, they tried to charge me for repairs! I absolutely refused and had to go around and around again, being handed off from one person to the next.

      Finally, after threatening legal action, they made new doors and a tech came out to replace them. The tech, however, was clearly lazy and didnt want to replace the doors that showed no issues. When I asked why, he basically told me there was no reason to replace doors that were not having the issue. That left me with 5 new cabinet doors that were never replaced. Guess what? Another door has now failed. (Pictured) I am furious. I'm certain they will now claim I am outside the warranty period and will charge me to have those doors replaced.

      This job was nowhere near worth the money I spent or the aggravation of having to deal with a slow responding customer service department full of folks with negative attitudes and techs who aren't capable of measuring or installing properly. I will never recommend this company, and at this point am considering legal action. BUYER BEWARE.

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      Punctuality & SpeedStaff

      Reviewed June 28, 2024

      We used Kitchen Magic back in 1994 for our kitchen remodel and were extremely pleased. When we decided a few months ago to reface our kitchen in our new home, we didn't hesitate to contact them again. This time around, though, 30 years later, their service is very poor. After waiting for our order for 6 weeks, when the first installer, Chuck, was here, he told us he had never seen so many mistakes made on one order before, and it took 4 more weeks for new parts to be ordered. That order was incomplete as well and the second installer, Dylan, said he had never seen so many mistakes either.

      There are 7 drawer fronts that need to be redone because the handles are crooked, and two drawers and two cabinets doors are the wrong size. We are currently waiting for a third attempt at completing our kitchen. We have spoken to representatives from several different departments and we are consistently told that we have to wait. We don't know where to turn.

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      Staff

      Reviewed April 27, 2024

      Easy process with great staff...Right from the start, we were in good hands. They was very professional and differently knows his profession and did a great job...They have done this work flawlessly, came when they said they would and were very friendly.

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      Kitchen Magic
      Response from Kitchen Magic

      Hello Kathy,

      Thank you so much for your kind words! We're happy to hear that you had such a positive experience with Kitchen Magic. Our team works hard to ensure a smooth and professional process, and it's incredibly rewarding to hear that it paid off for you. We truly appreciate your business and wish you many happy memories in your new kitchen.

      Sincerely,
      Cindy Purcell

      Kitchen Magic

      Staff

      Reviewed April 23, 2024

      Highly professional and skilled craftsmen tackled our kitchen remodeling project with precision and expertise. The result is a stunning kitchen that has become the heart of our home. Thank you for your hard work!!!

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      Kitchen Magic
      Response from Kitchen Magic

      Hello Luis,

      Thank you so much for your review! We're happy to hear that you're enjoying your new kitchen. It was a pleasure working with you on your remodeling project. Enjoy your beautiful new space!

      Sincerely,
      Cindy Purcell

      Kitchen Magic

      Reviewed April 22, 2024

      Impressed with the attention to detail and craftsmanship displayed by Kitchen Magic. They transformed our outdated kitchen into a modern masterpiece. Couldn't be happier!!! Highly recommend their service!!!

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      Kitchen Magic
      Response from Kitchen Magic

      Hello Elizabeth,

      Thank you so much for your review! We're happy to hear that you're impressed with our attention to detail and craftsmanship. It was a pleasure transforming your kitchen into a modern masterpiece! Thank you for recommending our service, and please don't hesitate to reach out if you ever need anything else! May your kitchen always be filled with joy and wonderful memories for years to come.

      Sincerely,
      Cindy Purcell

      Kitchen Magic

      Profile pic of the author.
      Staff

      Reviewed April 17, 2024

      We love it and are very pleased with the results! He did a top notch renovation and new construction on our home. We really appreciated the professionalism and attention to details and quality that the whole team. Thanks for the great design

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      Kitchen Magic
      Response from Kitchen Magic

      Hello Elieen,

      That's fantastic to hear! We're thrilled that you're delighted with the renovation and new construction. We will be sure to pass along your kind words to the whole team. If you ever need anything else or have any questions, feel free to reach out. Enjoy your beautifully renovated home!

      Sincerely,
      Cindy Purcell

      Kitchen Magic

      Profile pic of the author.
      Staff

      Reviewed April 13, 2024

      I like them very much. The people who come are knowledgeable. The people they send out are very patient in answering my questions. Everything looks nice. We get compliments from our friends. I just love the result, Thank you so much..

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      Kitchen Magic
      Response from Kitchen Magic

      Hello Kora,

      We're absolutely delighted to hear how much you love the results! Thank you for your kind words about our knowledgeable team and their patience in answering your questions. We take pride in ensuring that our customers feel confident and informed every step of the way. It's fantastic to know that you're receiving compliments from your friends as well! We wish you many happy memories in your beautiful new kitchen.

      Sincerely,
      Cindy Purcell

      Kitchen Magic

      Profile pic of the author.
      Staff

      Reviewed April 13, 2024

      The build team worked hard to make sure there was minimal disruption to our lives and went above and beyond to make sure we were happy. Team patiently guided us through the process and ensured we felt comfortable asking all our questions.

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      Kitchen Magic
      Response from Kitchen Magic

      Hello Cynthia,

      Thank you so much for sharing your positive experience with Kitchen Magic! We are truly delighted to hear that you felt well-supported by our team throughout the process. Our goal is always to ensure minimal disruption and provide an informative experience. We wish you many happy moments in your beautiful new kitchen!

      Sincerely,
      Cindy Purcell

      Kitchen Magic

      Staff

      Reviewed April 12, 2024

      Very well professional to do the job. I'm blessed to have someone walk into my house and make me feel comfortable and at ease! Very trusting! I am very happy with this service, Thank you Kitchen Magic.

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      Kitchen Magic
      Response from Kitchen Magic

      Hello Gloria,

      Thank you so much for your kind words! We are very happy to hear that you had such a positive experience with our team. We appreciate your trust in us and are delighted that you’re happy with our service. If you ever need anything else, don’t hesitate to reach out. We hope your kitchen continues to be a place of joy and great memories for many years to come!

      Sincerely,
      Cindy Purcell

      Kitchen Magic

      Profile pic of the author.
      Staff

      Reviewed April 9, 2024

      You were right, we LOVE our new Kitchen! They are excellent at their craft of cabinetry and kitchen design/knowledge. We encountered challenges in our remodel as all homeowners do. I am very happy with our vanity and it is definitely a quality product.

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      Kitchen Magic
      Response from Kitchen Magic

      Hello Bettie,

      Thank you so much for sharing your wonderful feedback! We are very happy that you love your new kitchen and are enjoying the quality and design of your vanity. It was a pleasure working with you and helping bring your vision to life, despite the challenges that came up along the way. If you have any more projects in the future, or if there’s anything else we can assist you with, please do not hesitate to reach out. We hope your kitchen continues to be a place of joy and great memories for many years to come!
      Sincerely,
      Cindy Purcell

      Kitchen Magic

      Profile pic of the author.
      TechSales & MarketingPunctuality & SpeedStaff

      Reviewed Jan. 22, 2024

      My kitchen is where I spend all of my free time and I couldn’t be happier. From start to finish we had an awesome experience. Most of my cabinets were in great shape so I wanted to use what I had. We added some new and gained more cabinet space. Added a gorgeous functional island. And what brings it all together is the Cambria quartz countertops. Wow!! Is an understatement. Sales person was knowledgeable and accommodating. Contractor was prompt and clean. Engineer was extremely patient with all my decisions and changes. The Business staff was accessible and timely, and the photographer was professional and precise. We could not be happier and I love have family dinners and gatherings around the island. Thanks Kitchen Magic, my new and improved kitchen is a dream come true!!

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      Kitchen Magic
      Response from Kitchen Magic

      Hello Bonnie,

      Thank you so much for your heartwarming feedback! We're so happy to hear about your experience with us and the transformation of your kitchen. It sounds like your new space is not only beautiful but also perfectly tailored to your needs. We're delighted that our team could contribute to making your dream kitchen a reality. Enjoy many more family dinners and gatherings around your gorgeous island! If you ever need anything in the future, we're always here for you. Cheers to your new and improved kitchen!

      Sincerely,

      Cindy Purcell

      V.P. Customer Experience

      Staff

      Reviewed Jan. 15, 2024

      I would highly recommend Kitchen Magic to anyone considering a kitchen remodel. Their professionalism, attention to detail and commitment to customer satisfaction make them a stand out choice! My kitchen is now a beautiful and functional space that I absolutely love! Thank you Kitchen Magic!!!

      Thanks for your vote!
      Kitchen Magic
      Response from Kitchen Magic

      Dear L,

      Thank you so much for your incredibly kind words! We are thrilled to hear about your positive experience with Kitchen Magic and are delighted that your kitchen remodel has resulted in a beautiful and functional space that you love. Our team takes great pride in our professionalism, attention to detail, and commitment to customer satisfaction, so it's truly rewarding to receive such positive feedback.

      If you ever need anything else or have friends and family considering a kitchen remodel, we would be honored to assist them. Your recommendation means the world to us, and we are grateful for the opportunity to be a part of transforming your kitchen.

      Thank you again for choosing Kitchen Magic!

      Sincerely,
      Cindy Purcell

      V.P. Customer Experience

      Transparency

      Reviewed Jan. 12, 2024

      We were looking to renovate our original kitchen in our home built in 1982. Our cabinets were made of real wood, just very outdated. The entire renovation took about 2 weeks and was a very uncomplicated seamless experience! They saved our original cabinets, just updated the door fronts, and you could never tell they refaced. They also matched our existing island and made it look like it was a completely new kitchen!! We also had custom build ins made with a coffee bar which completely exceeded my expectations!!! Highly recommend!!

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      Kitchen Magic
      Response from Kitchen Magic

      Hello Theresa,

      Thank you so much for taking the time to share your positive experience with us! We’re delighted to hear that the renovation of your original kitchen from 1982 was a seamless process. It’s fantastic that we could preserve your original cabinets by updating the door fronts, providing a fresh look without losing the charm of real wood. We are happy that the custom coffee bar exceeded your expectations. If you ever need assistance with anything else or have future projects in mind, feel free to reach out. Thanks again for choosing us for your kitchen renovation.

      Sincerely,
      Cindy Purcell

      V.P. Customer Experience

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      Kitchen Magic author review by Joseph Truini

      Specializing in cabinet refacing, new cabinetry, backsplashes, kitchen storage accessories, and luxury countertops, Kitchen Magic provides advice and education to consumers on their website. With its headquarters and showroom in Nazareth, Pa., the company serves eight northeastern states.

      • Free in-home estimate: Estimates are free, and a professional will personally review the planned work and supervise the process.

      • Free design guide: Consumers can download a free design guide from the company's website. This guide helps consumers formulate a design for their project before committing to the renovation.

      • Website education: The Kitchen Magic website offers lots of advice and comparisons of options so consumers can educate themselves before contacting the company.

      • Family owned: Kitchen Magic is a second generation, family-owned business. The company has received numerous awards and positive feedback for its services.

      • Warranty: A Lifetime of Home Ownership Warranty is offered on all projects.

      by Joseph Truini Home Improvement Advisor

      Joseph Truini is a home improvement expert who writes extensively about do-it-yourself home remodeling and repair, woodworking projects and tools and techniques. His work has appeared in several national magazines, including This Old House, Popular Mechanics, Country Living, Woman’s Day, and Today’s Homeowner.

      Kitchen Magic Company Information

      Company Name:
      Kitchen Magic
      Company Type:
      Private
      Year Founded:
      1979
      Address:
      4243 Lonat Drive
      City:
      Nazareth
      State/Province:
      PA
      Postal Code:
      18064
      Country:
      United States
      Website:
      www.kitchenmagic.com