Kitchen Magic

From beginning to end, Kitchen Magic is a dream company to work with. They are customer oriented and make sure to inform you about every option or possibility. I had a 20 year old wall unit which needed help desperately. It was old fashioned looking, chipped from a move, shiny Formica, so not only did it look its age, but the shiny surface showed every fingerprint. I had tried to find refacing companies several times, but there aren’t many, and those I found never bothered to call me back. I found an ad for Kitchen Magic and hoped I would be luckier this time. I was. An appointment was made for the following week, I was given plenty of choices for the “face lift,” and the work was scheduled only 3 weeks later.

Hired and signed contract on March 27 2019. Started project on May 7 2019 to reface cabinets, new backsplash and countertop. Cabinets were completed May 10 to find out the measurements we were wrong so they had to do a teardown. That didn’t happen for 6 weeks! Tile man came did a horrible job (have video) put on backsplash in two hours a complete disaster. Not only did the guy measuring measure wrong but had wrong color of tile!

Kitchen Magic refaced my kitchen cabinets, replaced my counter tops and backsplash. They did an excellent job! I am extremely satisfied and love my new kitchen. I received excellent service from the beginning to the end. The staff in the office provide timely updates. The guys that worked on the kitchen were professional and very friendly. I highly recommend Kitchen Magic! Thank you Kitchen Magic for a beautiful kitchen and excellent experience.

We refaced our kitchen cabinets with Kitchen Magic a couple of months ago and are so pleased. The customer service is 5 star! From the salesman who spent 2 + hours in my home explaining the process and advising me on choices, and helping me pick out the granite countertops to the day of installation with Tony who carefully installed our cabinet doors and laminated all the old surfaces. Looks like a new kitchen and it only took a few days to install (vs weeks if we put in full cabinets). A few weeks later I noticed a scratched cabinet due to a corner screw rubbing it and they immediately replaced it and came up with a solution so it didn’t happen again. The customer service outstanding! This is a great company with superb quality and service, especially for busy people who don’t know a lot about design or have the time to shop around. They come to YOU! And the turnaround time is great! Within Weeks you can have a new kitchen!

Don’t be lured into a false sense of security and opt for the value warranty. We had our kitchen done by Kitchen Magic and loved the finished product, but after a few years the laminate on either side of the over peeled severely Kitchen Magic came out and replaced the damaged parts at no charge. After a few years we noticed that the same drawers had the same problem. We also noticed four more door fronts that were peeling. We called and were told that since we only had the value warranty that we would have to pay $700 for the replacement items (they are replacing the drawers at no charge). My advice is to not believe the lifetime warranty that they advertise in the home shows....you have to pay extra for it, but it may be worth it in the long run. We love the kitchen, but are disappointed in the laminate.

I've had my first Kitchen Magic product for a few years and the second for a month and they've been excellent. However, I had some problems with the third. Some of it came apart. The guy who repaired it didn't repair it right and I complained. Another guy came and he repaired it correctly. I found the company to be on time, prompt, professional, and I had very little trouble. I would recommend them highly, except for the guy that came and fixed the thing that didn't do a good job.

Kitchen Magic had a booth with samples at the New Jersey Education Convention in Atlantic City and we had been thinking off and on about getting the cabinets refaced. We contacted them and got new doors, new hardware, and they also put a laminate over the other parts of the cabinet, all the edges, and also under our counter. It was very good with their sales rep. The only problem we had was that perhaps we didn't do our homework in finding out how much comparable things would have cost. Our only complaint was we thought that it was too expensive. They deducted what they said was a certain amount, but it could have been a bit more economical. Other than that, the quality of the work and the remodel was excellent.

Someone who had used Kitchen Magic had a very good experience, and I needed to have some kitchen work done. So, I decided to use them. They resurfaced the cabinets and the quality of it is very good. Everybody was very professional. They were very timely. When there was gonna be a delay, they would let me know. But any delays were very brief. All around, it’s a very good experience. I recommend them. They did everything they said they would do. They were very good to deal with.

We priced out a couple of places, and Kitchen Magic came in at a better price. They replaced our countertops, the sink, where the sink goes, and the cabinet under there. They refaced the rest and they took care of all the plumbing that needed to be done to get everything out of their way. And they hooked up the new appliances that I had there for me. They got the installation done. By the time I got home from work, they were cleaning up. The quality of work that was done is very good. I would definitely recommend them.

We had Kitchen Magic reface our cabinets. Their reps were informative and their installation team was friendly. We’re happy with the quality of the remodel. Plus, they met the timeline they gave.

Kitchen Magic redid my bathroom cabinets and sink. I thought it would be an easy, less involved redo with them. The initial consult person who came to my house was great and she answered all my questions. The installation experience was really good. Everyone was very professional and willing to help. They followed the timeline they gave me. The final product is everything I wanted. I like the color, it lightens the room. Then the hardware is better than pictures and it's better than I thought it would be. Overall, Kitchen Magic was very attentive.

We needed a kitchen facelift and Kitchen Magic helped us with resurfacing the old cabinets, cabinet doors, and the face of the cabinets. The rep was very responsive and pretty much on point. The installation team was willing to work with us and the quality of work that was performed was good, definitely 100%.

I told the lady from Kitchen Magic at BJ’s in Wallingford that I was looking for a countertop. She gave me a card and then I got an appointment with her. Everybody that came was very friendly. The first guy came in and we discussed about the color we wanted and what kind of countertop we were looking for. He was a nice guy. The second one came to do the measurements. The third guy came to level all my base cabinets, but he didn't do anything and I ended up doing it myself. I called them again to see if they could buff the countertop again for me, but I never heard from them. Still, the countertop came out nicely and my wife loves it.

I needed to have my kitchen refaced. I heard about Kitchen Magic when I was at Costco and they helped me with the countertop, the cabinets, and the backsplash. Their sales rep was a very nice man and he even helped me out after with my flooring. Their installers were nice as well but I had their folks here many times after the installation because they didn't install things correctly. The drawers weren’t opening or closing and they weren’t connecting correctly. The cabinets were also chipping and and my dishwasher wasn’t working because it didn’t get plugged in correctly after they took it out.

I had Kitchen Magic change my kitchen counter. Their reps were easy to talk to. They explained the whole process from start to finish and they were easy to contact. I had a good experience and I’m happy about the work that was done from them. I was satisfied with the finished product.

I looked at some other options and Kitchen Magic had good reviews because of their lifetime warranty. The sales rep was informative, responsive and good. Everybody was great with the person who took the measurements and the crew itself. They refaced the entire kitchen and put a new countertop. However, there were quality problems. A number of doors had to be replaced because they passed quality check and they were not supposed to. Then, one or two were damaged in shipping. So, we had a number of orders and reorders, and the project was not completed on time. They added at least a week.

I wanted to redo my kitchen and I bought a granite top from Kitchen Magic. Everything was very good with the sales rep. It took a while but everything was very well planned out. Everything happened when they said it was gonna happen and I was very happy with it. The carpenter was the best and he was very precise. Although he told me he was supposed to finish in a day, he took a day and a couple hours the next morning but he made sure everything fit perfectly. I spent a lot of money but it was very good. I had somebody who was gonna do it for half that price but I was very doubtful that the quality would be something that I liked. It was the guy who did my bathroom and I asked him to email me his proposition so I have it in writing but I never got that. I appreciated that everything was done and it was done in a timely manner with Kitchen Magic.

We had other people that were gonna come over to speak to us, but we liked Kitchen Magic to begin with. I liked what they said. We had our kitchen redone, including drawers and doors. My husband and I love our new drawers. They're all very nice. The rep who came over and gave us the estimate was excellent. He was very nice and very informative. The other gentleman who came to measure was very thorough, and I liked him a lot. Then the man who did the installation was very nice and informative too. He was good at what he did and he was very neat. Every night he left and he had plastic up in everything, and my house didn't look like a disaster area. Everything was moved out of the area, and then moved back in with no problem.

I had such a disturbing call with this company while just trying to set up a consultation. I am the primary breadwinner and the sole owner of my home, but could not make an appointment unless my husband was home so he could answer possible questions about plumbing or electrical. As if a woman wouldn't possibly know these things or make decisions about her home! Get out of the Stone Age. I will be taking my business elsewhere.

Kitchen Magic replaced our countertop. Their reps were helpful and their installation team did a good job. It was gonna take all day to install, and our ETA was in line with that. It's a quartz countertop and I’m happy with the end product.

I saw some of Kitchen Magic's reviews and they were all pretty good, so I started calling and signing up with the options where it was what I wanted to have done. It allowed me to have all of the people that I needed to come at a precise time - plumbers, electricians and tile people. They did a complete kitchen and the installation went very well. The whole project was done in a reasonable amount of time, and they were very clean. They did a very good job and we're very happy with everything.

We had Kitchen Magic replace the doors of our kitchen cabinets as they seemed to do what we wanted to get done. The team that came was fast, clean, efficient and very nice. They taped the kitchen up so that there was no dust or whatever. The whole thing was done in one day and it worked out well. However, Kitchen Magic could do more work. There were some things that we have liked to get done, but they don't do them, such as plumbing. But if you wanna do an inexpensive, middle of the road thing, Kitchen Magic is a good idea. Look into them.

At a local arts and crafts festival, Kitchen Magic automatically put your name in and then, they contact you to ask if you'd like a free estimate, and to sit down. We accepted that and at the same time, our name was in the drawing. It was an easy, informative, and thorough interaction with the sales rep. We got a cabinet refacing and the installation went smoothly. The quality was very nice and I’m happy that it has a warranty through the lifetime of the house with this owner. It’s better than other kitchen cabinets that you might install.

A friend of mine had just used Kitchen Magic, so I thought I'll give them a call. I was expecting just a preliminary thing, and then all of a sudden, I found myself signing in the line. They did some updating to our kitchen. They did the countertop and the backsplash. Their reps were all very nice and knowledgeable. The workmen knew what they were doing. They were very good, neat, clean and friendly. I was pleased with them. The quality of the remodel was very good. I had a new sink with it. I wanted a double sink but it came out a little smaller than I visualized. They told me it was gonna be smaller than what I had before, but somehow, when it's actually there, then you really see it. So far, it's fine. It's just a little small.

After installing my new countertop, I got the quote from Kitchen Magic and it was a little on the expensive side. We also had a very small issue because it was little off than the measurement but ultimately, everything worked out. Overall, the quality is good and my new countertop looks very good.

Kitchen Magic repainted my cooking cabinets, did the countertop and built a custom cabinet around my double oven. The guy who did the estimate had to come around 8 o'clock after my kid went to bed but he didn't disrupt that. He worked around our schedule and I appreciated that. He was also very friendly and gave us all the information we needed. He gave his own feedback on what other people do to make sure that it's something that looks good afterwards. He was delightful and was absolutely perfect.

Kitchen Magic replaced our cabinet and backsplash and did our granite countertop and I liked their work. Initially I reached out to a couple of different companies but we liked the discussion we had with them, and so we decided to go forward with it. Also, the sales rep we talked to provided us with some suggestions. The plan that was then laid out was very informative. Kitchen Magic stuck to that as well as to all the dates that they had committed to. Moreover, the crew that came was good and professional. Overall, the whole thing went really well. I recommend this company.

I was trying to redo my kitchen, and I reached out to several different entities and got quotes. I liked the salesman from Kitchen Magic a lot. He was a good guy and he was the one person that I reached out to. They came out to our house and gave ideas so they got a better understanding of what was gonna be involved. That was a nice personal touch. It was more expensive than the other ones, but I wanted to give the guy my business and wanted it done right. The only issue was the timing of getting it done. Once they take off the countertops and the sink, I am without a kitchen. If that time gets extended, it's not easy to live without a kitchen, a sink and running water. There was a delay, and not having that coordinated to be done within a couple of days was hard. It was basically eating out and not being able to do dishes for 10 days. Still, the quality of their work was great.

We do about everything through Costco like our grocery shopping and our vacations. We were doing a kitchen renovation and when we saw that they had countertops, we wanted to purchase already. The sales guy came out and I liked what he got. He sold us on the quartz and it was a good experience all around. You can tell he took really good pride in what he was saying. He made the buying process super simple and we didn’t feel pressured. It wasn’t like super "salesly", like the car salesman, so everything was really cool.

We were looking to redo our kitchen and when we looked into a Kitchen Magic brochure from Costco, we saw kitchens in there that we liked. The rep worked with us and gave us some options. They also do refacing and they could have refaced the cabinets, but we'd rather have new cabinets than go with that. We got cabinets and countertops, and they had a carpenter who pulled up the cabinets and then someone else came to put the countertops in. Then someone else came to put the tile behind the countertops. I was pleased with all their personnel. I had a good rapport with the person who did the cabinet and he did a good job. He took pride in his work. Kitchen Magic does great work at a reasonable price.