GE Wall Oven Reviews

GE monogram double oven arrived with misaligned doors. We had a service tech back numerous times, and each time he said it could not be fixed. Only replaced. We asked for a replacement but GE stalled for weeks, and Peggy from customer service stalled and closed the ticket without permission. MSP case **.

Bought a GE 27 inch wall oven model JKS3000snss 7 months ago. Original racks stuck and wouldn't slide so GE sent replacements. Replacements were actually worse. They sent another set and those were no better so they sent a local local repair company out to see why they didn't fit. He spent almost a hour forcing the racks in and out and in doing so scratched the heck out of the oven walls. He also didn't know why they didn't slide properly. Allegedly no one at GE knew what the long term effect of these scratches would be, but a 15 second Google search turned up plenty of info on problems they can cause--things like rusting of the oven walls and flaking of the porcelain coating that potentially releases glass shards into food.

I purchased a GE 27 inch wall mount smart oven 2 years ago from Lowe's, starting a month ago it would randomly set off timer alarm, and start alarm . Progressively it got worse. Then it started turning itself off while baking. The periodically would start self clean on its own. I really didn't have the funds to buy a new one being this one was 2 yrs old. 3 weeks ago it turned itself on self cleaning mode during the night and did not turn off. I woke to front of my house full of smoke and could not turn Iight off or unlock the door. I went out and cut the breaker. Went back in and finally was able to turn it off and unlock the door. The inside glass panel had shattered. It was like it was possessed. I will never own a oven that can't be turned off manually again. Had to buy a new one 1300$ from Home Depot and it works manually. If you purchase this oven buyer beware.

We had our GE profile for almost a year. I bought an extended warranty after being told that we would have coverage if issues arose even though we live in a rural community. The first person I talked to after the noise started said that they would a person to look at it, and if a repair person wasn't in our area we'd receive a new wall oven. The next call that I got from GE warranty said a "noise" from the fan was not covered under warranty and a service person would not be coming to my home to look at the wall oven. I gave up. The wall oven is getting louder and louder, the noise doesn't stop on any setting and continues during the entire time the oven is in use.

Purchased a new GE Profile wall oven with microwave in December of 2022. Received it and had it installed in March of 2023. After 1 year the microwave started making a vibration noise. After a few more months the noise was pretty constant. Had a repair service come look at it and they saw a notice online from GE on a defect in some screws that were mounted without rubber washers so it lead to the noise. To have it fixed will be $450 dollars. NO I can't recommend a GE product. I tried to buy a higher end oven at the time but because of Covid wall ovens took many months to get, 9-12 months. So, went with the one that could be delivered in a couple of months. Probably a $4300 mistake.

Since I purchased the GE Monogram Speed Oven in 2021, I have had the entire unit replaced once and the touch-screen control panel replaced 3 times. I currently have yet another service call appointment set up for next week. The recurring issue (as always) is with the touch-screen panel becoming inoperable. The only way to correct this problem is for me to go to my electrical panel and turn the feeder breaker off and then back on. Because of this recurring problem I was forced to buy a 5 year maintenance plan before the normal warranty period expired. This was to protect myself from costly repetitive repairs. This ongoing trouble with the appliance is unacceptable and exhibits a failure by GE to correct a problem that likely affects many of their customers.

One star for the GE Profile wall oven. The shelves are almost impossible to move to other levels, and when they are moved, they scratch the oven sides! The finish on the bottom of the oven is defective, and even the GE techs don't know what to do about it. THIS IS AN OVEN TO AVOID!

We bought our GE double oven 2 years ago and LCD screen get blank out of sudden, and we could not turn on the oven after that, and we called the service department, and they quoted us $800 for board change. Service came for diagnosis, and he just checked visually without any further check. We should not have faced this problem after 2 years. Now we need to pay almost the half price of oven just to fix it. It is not fair.

I bought GE Profile™ 30" Smart Built-In Convection Double Wall Oven with Right-Hand Side-Swing Doors Model #: PTD700RSNSS. I bought this unit from Home Depot. They have washed their hands off this issue and have made me deal with GE which is odd since the oven has never been used and arrived damaged. I have missed several days of work because of GE sending the wrong parts and waiting on service people to come to my home. The latest update is service person came to my home and said more are needed. When I spoke to the service company that GE uses in my area, they let me know that the parts needed are on back order until late October. GE did not let me know this information and when I let the person I spoke to at GE know that I know the parts on back order. They told me to wait 72 hours and they would come up with a resolution.

We bought a GE double convection oven Model #JK5500SF3SS in 2017. In 2019 it quit working right before the holidays, code F97 (?). Motherboard needed replaced. Out of warranty. Code F97 is popping up again. Repairman is 4 weeks out. I will never buy another GE appliance. My other complaint is it takes a good 30 minutes for the oven to heat up to 350°, and the fan runs for at least an hour after you turn the oven off. Worst appliance we've ever owned and we've been purchasing appliances for 40 years.