Elevate Homescriptions Reviews
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About Elevate Homescriptions
Elevate Homescriptions serves counties in Arizona and Utah and provides home repairs, maintenance, preventive care services and warranty protection. This home warranty company offers 24/7 emergency response, with Elevate Homescriptions responding within two minutes on the app. Each service call has a $75 deductible, and the company provides the option to choose a local technician or contractor.
- Offers inspection protection
- No limit on the number of claims
- Covers multi-family homes and condominiums
- Only covers homes under 4,000 feet
- Doesn’t provide monthly payment options
Elevate Homescriptions Reviews
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Reviewed June 15, 2024
We are new to Elevate Homescriptions. Soon after moving into our new home the AC to one of the floors stopped working. Initially Elevate required us to prove that the A/C was working when we bought the house. After several weeks in the heat, they sent someone out. Then 2 days after the A/C contractor came they called and let us know we would need to approve an $800 work fee before they would redispatch the contractor to repair the A/C. They explained that they will cover the cost of replacing the compressor, but to have the compressor installed it requires modifications that they do not cover so we would have to agree to pay for the modifications so that the compressor can be installed.
I asked them to explain how we would be responsible to pay for modifications so they could make a covered repair. Elevate referred me to the "Limitations of Liability" section of the contract and stated they do not cover "modifications". We have the 'Totally Elevated' Plan. We have spent a couple of weeks in the heat, and do not have a projected time for when the covered A/C will be repaired. We have found the company to be difficult to interact with, they work hard to delay and not have to cover items they claim to cover and they will charge you for aspects of the repairs and call them modifications, even though the repair cannot be completed and their contract honored without the 'modifications'.
It feels like we were given a bad recommendation by our real estate agent when we purchased our home and were recommended to get coverage with Elevate. I would consider other options and maybe go with a larger national company. We had American Home Shield in the state we moved from and we never had this issue or the upcharges.
Elevate Homescriptions Company Information
- Company Name:
- Elevate Homescriptions
- Address:
- 259 S Orem Blvd
- City:
- Orem
- State/Province:
- UT
- Postal Code:
- 84058
- Country:
- United States
- Website:
- elevatehomescriptions.com