What is the difference between Choice Home Warranty and Landmark Home Warranty?
To compare Choice Home Warranty and Landmark Home Warranty, we looked at cost, the service call fee, items covered, optional upgrades and customer reviews. We break them down side by side to help make your choice a little easier.
All prices are based on a quote for a house of less than 5,000 square feet in Austin, Texas. All information is accurate as of publishing.
Choice Home Warranty
Choice Home Warranty is a home warranty contract provider that maintains a nationwide network of more than 15,000 contractors. You can choose from its Basic or Total Plans and customize your policy with optional add-on coverage. Plans are transferable with no fee.
There's no age limit on covered systems, as long as they're in good working condition. The call center and online claims center are available 24/7/365. Choice Home Warranty has an $85 service call fee, which is waived if there's a problem with work performed in the past 30 days.
Choice Home Warranty plans
Basic Plan: The Basic Plan covers the heating system, electrical system, plumbing system and stoppage, water heater, whirlpool bathtub, oven, range, stove, cooktop, dishwasher, built-in microwave, garbage disposal, ductwork, garage door opener and ceiling and exhaust fans.
Total Plan: The Total Plan includes all items in the Basic Plan, plus coverage for the air conditioning system, refrigerator, washer and dryer.
Optional coverage add-ons: Add coverage for a pool/spa, central vacuum, a second fridge, a well pump, limited roof leaks, a standalone freezer, a sump pump, septic system and septic tank pumping.
What Choice Home Warranty customers say
Choice Home Warranty customers like the professional and proactive repair technicians sent by the company and found service to be prompt. Other reviewers mention courteous customer service. Some homeowners say their claims were rejected and were disappointed with the value of their plans.
Landmark Home Warranty
Landmark Home Warranty provides home service contracts for homeowners and homebuyers in Arizona, Idaho, Nevada, Oregon, Texas and Utah. Customize coverage to fit your needs and budget. Plans start at $35 per month. The service call fee is either $70 or $100. Plans include pest control and subterranean termite treatment (though a higher service call fee might apply).
Landmark Home Warranty plans
Home Systems Plan: The Home Systems Plan covers air conditioning and heating systems, electrical and plumbing systems, air conditioning and heating tuneups, pest control, re-key service and subterranean termite treatment. It also covers malfunction of items due to improper installation or repairs and hauling away of defective equipment.
Total Protection Plan: The Total Protection Plan covers everything in the Home Systems Plan, plus the following: built-in microwave, central vacuum, dishwasher, garbage disposal, refrigerator, oven, range cooktop, washer, dryer and garage door opener.
Add-ons: Landmark Home Warranty has around 20 different add-on options. Add coverage for second appliances or things such as guest houses, pools and hot tubs, well pumps and septic system.
What Landmark Home Warranty customers say
Landmark Home Warranty has an overall positive rating on ConsumerAffairs.com. Reviewers note that claims submission was easy and claims were resolved quickly and professionally. Others experienced longer wait times for claims service, and some had issues when canceling their contracts.
Bottom line: Choice Home Warranty or Landmark Home Warranty?
Choice Home Warranty provides great coverage in its base-level plan, with protection for essential systems and appliances. You can upgrade to include your air conditioner, refrigerator, washer and dryer and add on optional coverage. Landmark Home Warranty has a general systems-only plan and a more comprehensive plan; both include pest control, system tuneups, re-key service and no-fault coverage, which is unusual among home warranty companies. While Choice Home Warranty is available nationwide, Landmark Home Warranty is only available in six states.
Choice Home Warranty is best for customers who need comprehensive coverage of both systems and appliances and want to be able to file a claim 24/7 by phone or online.
Landmark Home Warranty is best for homeowners in Arizona, Idaho, Nevada, Oregon, Texas and Utah who are interested in a systems-only plan with a lower starting price or comprehensive coverage with the option to cover more than one of the same appliance.
The ConsumerAffairs Research Team believes everyone deserves to make smart decisions. We aim to provide readers with the most up-to-date information available about today's consumer products and services.
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