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  5. Choice Home Warranty vs. Landmark Home Warranty

Choice Home Warranty vs. Landmark Home Warranty

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Written by Leorah Gavidor
Edited by Jon Bortin

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    Choice Home Warranty and Landmark Home Warranty

    What is the difference between Choice Home Warranty and Landmark Home Warranty?

    To compare Choice Home Warranty and Landmark Home Warranty, we looked at cost, the service call fee, items covered, optional upgrades and customer reviews. We break them down side by side to help make your choice a little easier.

    Cost

    choice home warranty logolandmark home warranty logo
    Monthly premium cost$46.83 to $54.75$35 to $61.25
    Average cost for combo plan$54.75 (Total plan)$61.25
    Annual premium cost$532 to $627 (for 13 months)$420 to $735
    Service call fee$85$70 or $100
    Discounts availableDiscounts for paying annually; free 13th monthNot specified
    choice home warranty logo$46.83 to $54.75$54.75 (Total plan)$532 to $627 (for 13 months)$85Discounts for paying annually; free 13th month
    landmark home warranty logo$35 to $61.25$61.25$420 to $735$70 or $100Not specified

    Plans

    choice home warranty logolandmark home warranty logo
    Plans availableBasic, TotalHome Systems Plan, Total Protection Plan
    Covered systems86
    Covered appliances87
    Combo plan covered items1613
    Service recall period30 days for labor; 90 days for partsNot specified
    Availability48 states6 states
    choice home warranty logoBasic, Total881630 days for labor; 90 days for parts48 states
    landmark home warranty logoHome Systems Plan, Total Protection Plan6713Not specified6 states

    Appliances coverage

    choice home warranty logolandmark home warranty logo
    Built-in food centers
    Built-in microwaves
    Clothes dryers
    Clothes washers
    Dishwashers
    Ice maker
    Instant hot/cold water dispensers
    Ranges, ovens and cooktops
    Refrigerators
    Trash compactors
    Water sensors
    Whirlpool bathtub
    choice home warranty logo
    landmark home warranty logo

    Systems coverage

    choice home warranty logolandmark home warranty logo
    Air conditioning
    Ceiling fans
    Central vacuumsAdd-on
    Doorbells
    Ductwork
    Electrical
    Garage door openers
    Garbage disposals
    Heating
    Plumbing
    Smoke detectors
    Water heaters
    choice home warranty logoAdd-on
    landmark home warranty logo

    Other coverage

    choice home warranty logolandmark home warranty logo
    Guest unitAdd-onAdd-on
    PoolsAdd-onAdd-on
    Roof leak repairsAdd-onAdd-on
    Second refrigeratorAdd-on
    Septic pumpAdd-onAdd-on
    SpasAdd-onAdd-on
    Stand-alone freezerAdd-onAdd-on
    Well pumpAdd-onAdd-on
    choice home warranty logoAdd-onAdd-onAdd-onAdd-onAdd-onAdd-onAdd-onAdd-on
    landmark home warranty logoAdd-onAdd-onAdd-onAdd-onAdd-onAdd-onAdd-on

    Reputation on ConsumerAffairs

    choice home warranty logolandmark home warranty logo
    Overall star rating4.03.8
    Verified customer reviewsRead reviewsRead reviews
    choice home warranty logo4.0Read reviews
    landmark home warranty logo3.8Read reviews

    All prices are based on a quote for a house of less than 5,000 square feet in Austin, Texas. All information is accurate as of publishing.

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      Choice Home Warranty

      Choice Home Warranty is a home warranty contract provider that maintains a nationwide network of more than 15,000 contractors. You can choose from its Basic or Total Plans and customize your policy with optional add-on coverage. Plans are transferable with no fee.

      There's no age limit on covered systems, as long as they're in good working condition. The call center and online claims center are available 24/7/365. Choice Home Warranty has an $85 service call fee, which is waived if there's a problem with work performed in the past 30 days.

      Choice Home Warranty plans

      • Basic Plan: The Basic Plan covers the heating system, electrical system, plumbing system and stoppage, water heater, whirlpool bathtub, oven, range, stove, cooktop, dishwasher, built-in microwave, garbage disposal, ductwork, garage door opener and ceiling and exhaust fans.
      • Total Plan: The Total Plan includes all items in the Basic Plan, plus coverage for the air conditioning system, refrigerator, washer and dryer.
      • Optional coverage add-ons: Add coverage for a pool/spa, central vacuum, a second fridge, a well pump, limited roof leaks, a standalone freezer, a sump pump, septic system and septic tank pumping.

      What Choice Home Warranty customers say

      Choice Home Warranty customers like the professional and proactive repair technicians sent by the company and found service to be prompt. Other reviewers mention courteous customer service. Some homeowners say their claims were rejected and were disappointed with the value of their plans.

      I have had good luck with Choice Home Warranty the times that I have had to file a claim. Prompt service. The repairmen they have sent have been very knowledgeable about whatever problem I have had. Yes, I would recommend them.”

      Linda of Milano, TX

      Landmark Home Warranty

      Landmark Home Warranty provides home service contracts for homeowners and homebuyers in Arizona, Idaho, Nevada, Oregon, Texas and Utah. Customize coverage to fit your needs and budget. Plans start at $35 per month. The service call fee is either $70 or $100. Plans include pest control and subterranean termite treatment (though a higher service call fee might apply).

      Landmark Home Warranty plans

      • Home Systems Plan: The Home Systems Plan covers air conditioning and heating systems, electrical and plumbing systems, air conditioning and heating tuneups, pest control, re-key service and subterranean termite treatment. It also covers malfunction of items due to improper installation or repairs and hauling away of defective equipment.
      • Total Protection Plan: The Total Protection Plan covers everything in the Home Systems Plan, plus the following: built-in microwave, central vacuum, dishwasher, garbage disposal, refrigerator, oven, range cooktop, washer, dryer and garage door opener.
      • Add-ons: Landmark Home Warranty has around 20 different add-on options. Add coverage for second appliances or things such as guest houses, pools and hot tubs, well pumps and septic system.

      What Landmark Home Warranty customers say

      Landmark Home Warranty has an overall positive rating on ConsumerAffairs.com. Reviewers note that claims submission was easy and claims were resolved quickly and professionally. Others experienced longer wait times for claims service, and some had issues when canceling their contracts.

      I've had bad luck with home warranties, but Landmark Home Warranty worked good. We just renewed for another year. We've submitted five or six claims, and they've handled them all great. … However, I don't read the small print, and I did not realize how extensive the policy was. We had coverage on our garage door, but didn't realize it and had it fixed ourselves. Be aware of what the policy covers.”

      Sandra of Peoria, AZ

      Bottom line: Choice Home Warranty or Landmark Home Warranty?

      Choice Home Warranty provides great coverage in its base-level plan, with protection for essential systems and appliances. You can upgrade to include your air conditioner, refrigerator, washer and dryer and add on optional coverage. Landmark Home Warranty has a general systems-only plan and a more comprehensive plan; both include pest control, system tuneups, re-key service and no-fault coverage, which is unusual among home warranty companies. While Choice Home Warranty is available nationwide, Landmark Home Warranty is only available in six states.

      • Choice Home Warranty is best for customers who need comprehensive coverage of both systems and appliances and want to be able to file a claim 24/7 by phone or online.
      • Landmark Home Warranty is best for homeowners in Arizona, Idaho, Nevada, Oregon, Texas and Utah who are interested in a systems-only plan with a lower starting price or comprehensive coverage with the option to cover more than one of the same appliance.
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