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Choice Home Warranty vs. Landmark Home Warranty

Compare covered equipment, service fees, payout limits and exclusions

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    Choice Home Warranty

    If you’re comparing Choice Home Warranty and Landmark Home Warranty, the first thing to know is that the shopping options have changed. Landmark merged with American Home Shield in 2016. AHS now provides home warranty plans for all Landmark shoppers, including homeowners and real estate agents.

    If you're considering Landmark, compare Choice’s current quote and agreement with American Home Shield’s current options. Existing Landmark customers should use their own agreement to confirm coverage, fees and renewal terms. The comparison below reflects the details new customers need to make the best choice for their needs.

    Key insights

    Choice lists a $100 service fee for repairs; Landmark offers $100 or $125, plus any sales tax.

    Jump to insight

    Choice’s Basic Plan includes heating and several appliances, but air conditioning, the refrigerator, washer and dryer require the Total Plan.

    Jump to insight

    Choice excludes known and unknown preexisting conditions. Landmark advertises coverage for undetectable preexisting conditions, subject to your contract.

    Jump to insight

    Choice Home Warranty vs. Landmark Home Warranty cost

    While Landmark Home Warranty's monthly premiums are lower for basic coverage, Choice Home Warranty is the more economical choice for comprehensive, high-tier plans. Another key cost to consider is the service fee, which is the amount you pay for a technician's visit; Landmark Home Warranty has a lower entry point for this one-time cost.

    Choice Home Warranty plans and pricing

    Choice Home Warranty offers two plans, but its service fee is always $100. You can get a discounted rate on either plan by paying annually instead of monthly:

    • Basic plan: $560 per year
    • Total plan: $660 per year

    Landmark Home Warranty plans and pricing

    Landmark Home Warranty lets you select a service fee of $100 or $125. Choosing a $25 higher service fee (what you pay when you make a claim) reduces the monthly cost of your plan by $10.

    *Cost information is accurate as of the time of publishing. Price quotes used a Texas ZIP code; pricing may vary in other locations.

    Choice Home Warranty vs. Landmark Home Warranty coverage

    The main coverage difference between these companies is how they structure their basic plans. Landmark Home Warranty's plans start by focusing only on home systems. Choice Home Warranty, in contrast, provides comprehensive combo plans from the outset. As you look at their more expensive plans, both companies offer similar, robust coverage.

    Coverage limits and exclusions

    The most meaningful contract difference may be why equipment fails, not simply whether it appears on the coverage list. Choice excludes known and unknown preexisting conditions. Landmark, through American Home Shield, advertises coverage for undetectable preexisting conditions and certain breakdowns caused by insufficient maintenance, rust or corrosion.

    Choice’s coverage limits

    In the sample agreement we reviewed, Choice generally limits liability to $3,000 per covered item per 12-month period for access, diagnosis, repair or replacement (unless a lower limit applies). Items grouped in the same numbered contract section share that limit, so don't assume every component has a separate allowance. Your state-specific terms may differ.

    Examples of some lower coverage limits include:

    • Well pump: Up to $500.

    • Limited roof leaks: Up to $500.

    • Septic system: Up to $500.

    • Septic tank pumping: Up to $250 per agreement term.

    Choice specifically excludes routine maintenance and failures caused by misuse, abuse, neglect or physical damage. The agreement also excludes certain code-related work, permits and modifications for replacement equipment.

    Landmark’s coverage limits

    American Home Shield lists a $5,000 limit per HVAC system across its three plans, with exceptions (like a $1,500 geothermal AC limit). It lists appliance limits of $2,000 per covered appliance for ShieldGold and $4,000 per covered appliance for ShieldPlatinum. ShieldSilver doesn't cover appliances. It also excludes cosmetic damage, misuse and equipment that's the wrong size or capacity for your home.

    Choice Home Warranty vs. Landmark Home Warranty add-ons

    While both companies offer common add-ons like pool and spa or well pump coverage, the specialty options differ. Landmark Home Warranty offers unique coverage for electronics protection and roof leaks. Choice Home Warranty has a more extensive list with unique coverage for items like septic tank pumping and central vacuums.

    Choice Home Warranty add-ons

    You can choose to include up to 12 add-ons with any Choice Home Warranty plan. Here’s the monthly pricing for these additional coverage items:

    Landmark Home Warranty add-ons

    You can choose from up to six optional add-ons when you sign up with Landmark Home Warranty. Here are the monthly costs for each:

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      What Choice Home Warranty customers say

      Choice Home Warranty customers appreciate the professional, proactive repair technicians the company sends and the prompt service. Other reviewers mention courteous customer service. Some homeowners say their claims were rejected and were disappointed with the value of their plans.

      Choice Home Warranty’s response to an issue we had with an appliance was quick and easy. The rep understood our issue and quickly filed our claim and scheduled a repair. The issue was corrected without any stress for us. Great service!”

      – Frank of Savannah, GA

      What Landmark Home Warranty customers say

      Landmark Home Warranty has mixed reviews on ConsumerAffairs. Reviewers note that claims submission was easy and claims were resolved quickly and professionally. Others experienced longer wait times for claims service, and some had issues when canceling their contracts.

      The service people who come out are always knowledgeable and professional, and pretty quick to schedule and arrive. Overall, it’s a good experience, but whereas it used to take me 15 minutes to file a claim now it seems to take 45.”

      – Freyja of Manor, TX

      Bottom line: Choice Home Warranty or Landmark Home Warranty?

      Choice Home Warranty offers strong coverage in its base plan, protecting essential systems and appliances. You can upgrade to include your air conditioner, refrigerator, washer and dryer and add on optional coverage.

      Landmark Home Warranty, through American Home Shield, has a general systems-only plan and a more comprehensive plan; both include pest control, system tune-ups, re-key service and no-fault coverage, which is unusual among home warranty companies. While Choice Home Warranty is available nationwide, Landmark Home Warranty is only available in six states.

      • Choice Home Warranty is best for customers who need comprehensive coverage of both systems and appliances and want to be able to file a claim 24/7 by phone or online.

      • Landmark Home Warranty is best for homeowners in Arizona, Idaho, Nevada, Oregon, Texas and Utah who want a systems-only plan with a lower starting price or comprehensive coverage with the option to cover more than one of the same appliance.

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