Blue Haven Pools & Spas Reviews

Blue Haven Pools & Spas by Calvitti were a pleasure to work with. My wife and I had specific requirements pertaining to our pool design and this company came through with flying colors. They designed and installed our pool to our exact expectations. The price was reasonable, and the work was done (weather permitting) on schedule. During the process our emails were answered and our phone calls returned. We are very happy with the final product.

My wife and I are 100% satisfied with Blue Haven. We were fully involved with the design process. When Sean came out to our property, he was very transparent. He said he would give us a good, reasonable price and tremendous quality service and that we will be satisfied. He had some suggestions that were well thought out. Some suggestions we liked, while some we pushed back on because it was a little expensive. We appreciated all of them. He had a lot of experience and knowledge and was very professional. He's a kickass dude, and I really liked him.

I liked the pool plan that was created by the Blue Haven designer very much. He knew pools, he helped my son and I design the pool, and he was very knowledgeable. The pool is long with a little umbrella place for a chair. It's about 25 feet long by 15 feet wide. We have a waterfall that we can control with an app. It works. That feature is my favorite. Also, the lights are cool. My son uses it basically every day he's home.

I liked Blue Haven's salesperson which led me to purchasing a pool from them. The installation was good. There were some delays but they were caused by the city, not the pool company. It took five months to finish the pool, and the quality and cost are good. Overall, I was pleased with Blue Haven and I would recommend them.

Blue Haven completed our pool in just over seven weeks—remarkably fast, especially considering the poor weather throughout the build. We’ve considered adding a pool for years, but the biggest hurdle was finding a builder we could trust. Despite having many friends and neighbors with pools, none could confidently recommend their builder.

Terrible company!!! Terrible experience, over-priced for the final product, missed the timeline, far exceeded budget, nickel and dimed the entire way and post project completion resulted in a severed French drain with an additional cost to us of 15k. Took zero responsibility in how it occurred. Stay FAR, FAR away from this company.

In a previous review taken from a phone interview, I gave Blue Haven two stars. This is to update my review; my concerns have been addressed and I am updating the review to a five star. It is a beautiful pool that we enjoy daily.

I talked to a few people and Blue Haven has been around in our area quite a bit. I saw them in my neighborhood and hired them for their quality. They were fantastic people, including the designer. I have a 12 x 24 rectangular pool with a 9-foot sun deck and 4-foot-wide steps. The pool is 6 feet deep and all pebble finished with a tile around the top and quarry tile rounded around the edge. The project took less than four months. We started in April and I was in the water in the middle of June. Blue Haven did a fantastic job and I cannot say anything bad about them. I have a robotic vacuum, and I can control the pool through the Haven app. There's a Wi-Fi feature that I can control and watch the pool from anywhere. I go into the pool every day. We sit in it and it's great.

Blue Haven was great. I hired them to build a pool for me. The designer, Brenda, was excellent. The installers who came out were also good. As a matter of fact, I'm still in contact with at least two of the guys. Most of them don't work there anymore, though. So far, the pool works wonderfully and I haven't had any major issues.

Blue Haven has a very good reputation in Charleston, where I live and their price was in line with what I expected to pay. We did a lot of planning ahead of time and had a good idea of what we wanted. The designer, Jeff, was helpful without being pushy. Our design was unique since we have a long, skinny yard, a large back porch and an elevated porch. The pool is L-shape so it's accessible from multiple doors in the house and from multiple sides of the porch.

We were interested in doing an in-ground pool in the backyard and my husband did some research on the internet and found about four places that were servicing our area. We asked some of our neighbors who have in-ground pools and they had heard of Blue Haven. My brother-in-law is a pool guy and got some very good feedback from people. Tony, the designer, gave us a lot of options and visited back and forth. There was a lot of communication and drawings, as well as reconfiguring, when the city said we can't do things even though they’ve done it a million times. We decided on a freeform pool, which looks like a figure 8 on the outside and it has a spa attached to it. We first contacted Blue Haven in December and the designs were made in January. Then, they had to get approved. The pool was done in October.

From day one, we were impressed by the professionalism and communication from this company. Every step of the pool build was clearly explained, and we always knew what to expect next. The crew showed up on time, kept the job site clean, and worked efficiently. The final result? A stunning pool that looks even better than we imagined. It’s become our favorite part of the house, and friends and family are blown away every time they visit. We’re so grateful for the experience and highly recommend them to anyone considering adding a pool!

We're really happy with Blue Haven. I knew about them from a friend who really raved about Dominic, who was the contractor we used. I like what she had to say based on how he was responsive, responsible, and got the work done quickly. She's very happy with the product. Even when there was a problem, he dealt with it well. When I got the bids in, they were competitive and I could work with Dominic and negotiate on a few things. So, I was satisfied with that. I wasn't crazy about the design process though. Dominic was great, but he was limited with that area.

The other companies that I asked for quotes wouldn't even talk to me because I wouldn't give them a budget. Others wouldn't give me the design that I wanted. With Blue Haven, they have everything I wanted, like the price and the design.

We moved to Florida and I interviewed three other companies then I found out on Facebook that Blue Haven was here. I'm originally from Texas and Blue Haven was also there, so I knew the name. Amber, the designer, was wonderful. I knew right away when she sat down and we started talking that that's who I was gonna go with. We have a long narrow rectangular pool with a hot tub that we can run from our phones. I recommended Blue Haven to several people who drove by our house and stopped and asked about it. So, I've given them quite a few referrals.

We had Blue Haven do our pool renovation. It's still an older pool that existed in the ground, and it was renovated for it to look new. We took the old deck up to put in a new deck. We added new stones to the pool. We added the new surface in the bottom of the pool with new handles, but as far as anything new to the design, it was the same except we enlarged the deck.

Mitch was awesome!! Outstanding professional with a breath of knowledge. His expertise and ability to come up with a design to fit my needs were exceptional. I really enjoyed working with him and highly recommend him for any job.

We had our pool done through Blue Haven and they did excellent work. The pool was about 40 years old, and the tiles were falling off. They took it down to the shell, rebuilt it and put a new filter.

Blue Haven was able to offer a good price for the product that I was interested in and the customer service was good. I did have one bad experience while they installed. I know Blue Haven hires subcontractors to do all the work and they have a management team that supervises the contractors to make sure they're doing the work properly. The pavers that they contracted were not good. So there was some back and forth about fixing the pavers and they finally did come back and took care of the pavers and fixed them. Jackson, their supervisor, did a fantastic job. He was the one who got everything straightened out and taken care of. He was fabulous and they built a beautiful pool.

I received fantastic customer service from Blue Haven. I love every bit of the features their pool has to offer. When they came to construct it, they were super professional, very efficient, clean, and positive.

I found Blue Haven on social media. Then I started doing some investigating after I saw them advertised. Their customer service is outstanding. The pool design was perfect. Krista, the designer, was incredible. One of my favorite features would be the waterfall. I really like it.

I was with Blue Haven for a long time, even in California. Scott came out. He is a great guy and knew his business. He looked at our area and we discussed what we were looking to have in the backyard with the size of it because it's small. We were able to come up with a tremendous design for my needs and made it really effective. In other words, economy-wise, it worked out quite well. Everything about their operation, starting with the designer, every single one of those people paid attention, kept to their deadline, and did the job, informed me of things when I needed it. Richard, who came over at the very end, great young man who made sure I understood how to operate everything.

I moved into Florida and was looking to get a pool. For the size of the pool that I was looking for, Blue Haven Pools & Spas was more affordable than anybody I had talked to. Their customer service is great. I'm still calling and asking questions, and they always call me back. They're easy to work with.

I found out about Blue Haven on the internet. And then later, several friends have used them. Their customer service is exceptional and their design plan was awesome.

Blue Haven Pools & Spas rated very highly among all the companies that I checked out from Better Business Bureau. We were looking to build a pool, and we took about probably four or five quotes from different companies.

I designed a rectangular pool that was similar to one I built a couple of years ago in a different state. This one is old school and retro with a safety ledge. I wanted it simple, and Blue Haven followed me request. The original designer was a little snappy, and I didn’t like her at all. The other people we worked with were also not so wonderful. The project manager, on the other hand, made everything great. The installation was perfect. So far, the pool has been great. I would highly recommend them.

I have no complaints about Blue Haven Pools. The designer was amazing. They asked what I wanted and designed the pool based on what I told them. Although there were a couple of discrepancies between what I was told to begin with and what ended up happening, the manager 100% took ownership and made sure I got what I wanted. The finished pool looks amazing and is the perfect size for my house. I thought it was going to be too small, but they told me it wouldn't. Their price was reasonable, and I have recommended them to a friend.

Unfortunately, our experience has been extremely disappointing. Communication throughout the process has been poor, with long stretches of silence and repeated failure to respond to emails or calls. There is no clear follow-up on progress, and we constantly have to chase for updates. When we receive responses, they were often filled with vague explanations or shifting excuses for delays. Timelines have been missed multiple times, and at no point did we feel like the situation is being handled proactively or professionally. What could have been resolved with timely, honest communication and accountability turned into a frustrating and drawn-out ordeal. I would not recommend this service unless serious improvements are made to how they manage client communication and commitments.

I met with the Blue Haven Pools & Spas designer, and I was impressed by the way they really came out and looked at the site. They seemed more engaged. That's what sold me on using them. He was great.

We chose Blue Haven Nashville to build our pool at our home in Brentwood TN and we are ecstatic with the whole experience working with Andrew, MJ and Jody. The Blue Haven team here is very knowledgeable and every step has been on time and well executed. This is our third pool build with the company Blue Haven with two other pool builds in Florida homes and each time has been excellent. If you want a quality pool and great people to work with, Blue Haven is the choice.

I had given the designer an initial idea of what I wanted, and they were able to put that together to where it would make sense and actually work, so I was satisfied. I had the app and the upgraded lights and things of that nature installed. The construction was pretty seamless, and the main contractor kept me in the loop.

We talked to several people who had different kinds of pool, fiberglass and vinyl-lined. Our neighbors across the street have a gunite pool, and we asked them who did theirs. Our neighbors told us it was Blue Haven and told us about the guy who designed it, Jamie. After that recommendation and our research, we went with Blue Haven. I went to their website and looked around. With the information and photo gallery in there, I had an idea what they were capable of.

The people at Blue Haven Pools & Spas were fantastic. We had a few issues just getting in contact with people in the beginning, but that worked itself out pretty quickly. And we have a lot of friends with different types of pools, and we really just liked the gunite part of it. And we thought that it was gonna last longer and a little classier.

Our pool was installed in 2021. It cracked and was repaired once. Now both heaters won’t work, and the cracks are back even longer and they won’t come out to fix anything or return my any of my phone calls.

It was pretty simple and straightforward. It's a great design, but it's a rectangular pool that's small. Everything's good. It was well worth the money. Although what pools cost, it's like I can't believe how expensive they are to build. As far as what it is, it's expensive. But everyone who quoted me was the same price. So it's not like Blue Haven was any more than any of the competitors. But no, they were professional, they were good. Being a contractor myself, I was out there almost every day, looking over their work. So I feel like my pool came out better than if somebody says, "Hey, here's a check. Build a pool. I'll see you in two months." But overall, they were great. Everything's been really good. I've been really pleased with them, and I would use them again if I had another pool to build. But I don't think I'll ever have the money for another pool. So I don't have to worry about that.

My experience with Blue Haven Pools & Spas was fantastic. We liked the plan they created. Nothing really stood out. We were going into it not knowing much, so they gave us the design, we adjusted a little, and then we went with that.

The pool plan from Blue Haven Pools & Spas was great. We both designed it together. He just laid out what we thought, then we tweaked it, and the computer was able to do what we wanted to do.

Chris was the sales representative, and he provided us with the information we needed. It was more than selling it he was educating us on what we needed. We didn't feel push but at the same time, we were sold by that. It was more pricey compared to the other ones. It was excellent. It’s exactly what we had in mind. They did very good. They never overpromise anything. And they finished the project a month before it was projected to be finished. So we were very happy. It has the auto cleaning, the light fixtures, so I can have a light show. The spa, I get a lot of compliments from people who come to my house. It's huge, so you can put 10 people in the spa. Customer service needs to be better. There was a light issue with the warranty. They told me they're gonna send someone to fix it this day. Then three weeks passed by, and no one was there. And they were blaming each other. So it took some time until I had to call the director of customer service.

We were part of the design process and had a good experience. The pool includes LED lighting and remote automation that we access through a Hayward app. My favorite feature is the hot tub portion of it.

I had my own idea for my spa and Blue Haven was able to develop my design. It took three months. I can't recall any issues.