AmeriGlide Reviews

I got an AmeriGlide stairlift for my aging parent. I installed it inside going upstairs to the bedroom. It operates great going up and down. It's cost-effective and I got a good bang for the buck. We've had it in operation for a few weeks and it has functioned very well the whole time. It seems the motor is heavy and felt very sturdy. I'm 300 pounds and it can lift me up the stairs. My only complaint is the swivel chair doesn't swivel to a full 90 degrees at the top of the stairs. The swivel stop was machined improperly. The set pin should have been further around. At the bottom, you're stepping out from the lift and that's straight. But when you get to the top, it swivels to the right and the chair doesn't go all the way square to the stairs. It's slightly at an angle.

I highly recommend working with Cam. He does an excellent job.

I previously left a 1-star review. After finally getting to talk to Tony ** the issue had been resolved. I understand mistakes happen, but reaching out and explaining what’s going on always goes a long way. Just communicate. Thank you for rectifying the issue and keeping me in the loop.

The whole experience starting by dealing with Abbie ** from Ameriglide to installation, by "Solano" was excellent. The packages arrived promptly and were installed efficiently. We are very satisfied with the result. We highly recommend AmeriGlide.

Great company. Excellent product. Abbie is awesome. She always gets my quotes back fast and orders placed and shipped just as fast. If I have any questions she responds promptly.

I recently purchased a new Rave 2 stairlift from AmeriGlide. I was assisted by Abbie B., who did a great job explaining the features of the lift, as well as others, and what the requirements may be for installation. Abbie was patient in her approach with me because I didn’t have an urgent and immediate need. The price point of the unit is attractive when compared to other lifts. I’m glad to have made this purchase and am looking forward to many years of use.

Jessica from the parts department was very efficient and polite. She ordered my part right away and even got me a small discount which was good since the markup on the part seemed very high. The website for AmeriGlide is pretty useless. I tried to order the part (charging cord) from there and it wasn't listed with any specifications that I could use to verify if the part was correct. It did provide the number to call Jessica who took my order once I was able to reach her.

I was looking for a good company that sold electric wheelchairs and I came across some great selections on the website! Local pickup available as well.

Best prices in Raleigh!! My grandmother is definitely looking to purchase with Ameriglide.

I had a ton of questions while looking into this company and the customer service team helped me out so much!!!

Spoke with Jessica with customer service about questions I had about my unit and she was very helpful and knowledgeable.

Very impressed with the new products. We have been ordering and installing the Ameriglide products for several years. We were using another manufacturer, but have started the path of switching to Ameriglide exclusively. We can highly recommend their dumbwaiters, VPL's and Hercules Hybrid VPL. After both Milton and Helene we had several elevators to replace. We worked with Cameron ** and the engineers and came up with an electronics shelf that was above flood plane which will now save clients replacing their entire unit. It is rare a large manufacturer can turn on a dime to solve a serious problem. We are now switching to their stairlifts from another manufacturer and are looking forward to working with Cameron ** and Ameriglide even more closely.

Jessica assisted me with providing information on an older model. She was kind, her tone was gentle and understanding. She helped me with all my questions and was kind during our conversation. A good customer service experience can go a long way!

I’m in Raleigh, and I appreciate that AmeriGlide services my area. It made everything convenient and stress-free.

AmeriGlide made a big difference in my daily life. The process was easy, the installation was smooth, and now I can move around my home safely again. It’s given me back my independence and peace of mind.

Customer service was really organized. Every time I reached out, I got help right away without being bounced around. Super efficient.

Big thanks to Anthony and the warehouse team. My order showed up on time and everything was in perfect shape. Clearly they’ve got things running smoothly back there.

Andres was great—quick to respond and very helpful. He kept things straightforward and made everything easy to understand.

Tyela provided exceptional customer service from start to finish. She was professional, attentive, and highly knowledgeable, ensuring that all of my questions were answered clearly and promptly. What stood out most was her willingness to go the extra mile—she followed up to make sure everything was handled smoothly and that I was completely satisfied. Her communication was consistent and courteous, making the entire experience seamless and stress-free. I would highly recommend Tyela to anyone seeking reliable and dedicated customer support.

The salesman I dealt with was Colin. Anybody searching for a chairlift will not find a more reputable company than Ameri Glide. Their prices are untouchable. Their quality was the quality of something three times what I paid. I don’t generally leave reviews, but the service that I got and the quality that I received was top-notch. Thank you: Colin and thank you Amer glide. I recommend this company 100%

I recently purchased a stairlift for my mom and couldn’t be happier with the experience. I chose to install it myself over the weekend, and the process was straightforward with clear instructions and solid support available if needed. By going this route instead of purchasing through a local dealer, we were able to save a significant amount while still getting a high-quality product. The lift works smoothly and has already made a big difference in my mom’s daily life. I would absolutely recommend AmeriGlide to anyone looking for a reliable and cost-effective mobility solution.

I ordered a part online on 2/3/2026 for a customer that was in immediate need of a working wheelchair lift. Customer service told me the part would arrive in 1 week. The 1 week goes by and no part has arrived. I call customer service and they tell me that they'll have to have someone in the parts department call me and they set a time for that parts employee to call me. The parts employee never gets ahold of me. I call again, it's been 2 weeks at this point, and the part department tells me that I have to pay for the separate shipping charge that isn't listed online or on my PAID invoice before the part is shipped... So 2 weeks has past and the part hasn't been shipped and it won't be until I pay the additional shipping fee... no contact, no heads, nothing on the invoice stating anything about an additional shipping charge that needs paid before the part will ship.

I was told my AmeriGlide would be installed last week. It was here and has been in my hallway now for over a week. I have called Ameriglide multiple times and their installer doesn't call me back to schedule a time for installation. I am regretting making this purchase. If it is this difficult to get an installer that I prepaid Ameriglide for what will happen if I need the product fixed?

We purchased a Rav 2 stair lift approximately 2 months ago, it has been much easier getting up and down from our second floor, the unit works great and our installer Zach was very professional and knowledgeable, I highly recommend this product.

Did a Google search looking for a stair lift and came across this company. I went to order a lift but couldn't get payment through, so I called and got Andres ** as an agent and went through the process of ordering a chair lift. He was able to order a chair cheaper then what it would cost through the website. Order placed and then got email saying they had trouble with payment. I called bank to find out there was a limit on card for fraud protection, they raised it and I emailed Andres ** that they now can get payment. I soon got email from from Andres ** with a receipt. This was placed on 01/09/26 and got lift on 01/15/26. I decided to install myself only due to my skill set and took me about 3 hours to install. I'm overall pleased with their product and their service. Thank you Andres **.

Hi, I recently reached out to your representative in Conshohocken, PA, regarding the installation of a swimming pool lift. After providing all necessary information, photos, and multiple follow-ups via text messages and phone calls, I finally received a response 11 days later stating: *“Good afternoon, I apologize. I don’t have the expertise, and we are very busy.”* This was incredibly frustrating, as the representative could have communicated this lack of capability or availability from the beginning, rather than wasting my time. I’m deeply disappointed with this experience and cannot recommend your services.

I bought a condo 5 years ago that had an Ameriglide Hercules vertical platform lift. I have had two costly service calls in 5 years and now likely need a new battery(s). The authorized Ameriglide service tech (only one in Michigan) comes from Hastings and I called him only to hear that he is too busy, no return call from office. All 3 authorized contractors listed on the Ameriglide website told me the same thing.... NOT. Technical Support has not been helpful. I would never do business with this company! I'm stuck however, with a lift I cannot use and no alternate way to use my garage other than from the front door. The screw drive needs regular lubrication and now I need new battery.

STAY AWAY FROM THIS COMPANY!!!! They are rude, they will lie, they do not care about the elderly clientele they are supposed to serve. Everything went straight downhill after they got the money and no effort to ensure their customers are taken care of. Please go anywhere else.

Where can I start with this POS Company; One how the heck are you going to have a customer service line, no one is there to answer the phone? No one is there to return your calls? So you take advantage of the elderly with your poorly designed chair lifts! My grandparents had a chair lift installed- didn’t work, tech came out worked for two days/not working again! Complete crap. My grandparents cannot get a hold of anyone. They want to return your product and get a refund. Changing 1500 plus for trash, someone could have ordered off Temu. Insane

After deciding to purchase I was informed that the boxes for two stairlifts would be delivered to my driveway. I would need to bring them in myself. Two 60 pound boxers and others. News flash I am buying because I am handicapped. Salesman told me to ask a neighbor. I AM LOOKING ELSEWHERE. Edwin ** Stonewall La