Samsung Tablets Reviews

I sent in my tablet for repair a month ago. Signed up for updates. Well here we are a month later and not once has Samsung updated me with a status regarding my tablet. They gave me a turn around time of 7 days and we are a month in. Every time I call I get the same run around. They advise that they do not know what the hold up is and that I have to wait. They have no info at all. I paid for this. It's not something I got for free. All they do is apologize and tell me to wait. I have never heard of such a thing. They promised to call me by the end of the day which never happened. The worst service and customer service ever. I will be filing a complaint with Consumer Affairs.

Tablet needs charging when it reaches 45% charge. Then it automatically shuts off. And gets warmer than usual if left on charge too long, to charge. I personally went to went Samsung site, and complained most a year ago & never received a response. And uploaded the receipt from Best Buy. I was told by Best Buy store there were a limited edition of Samsung pro tablet at time I bought this tablet. And I had already has it a year. Later when I started having the issues so BEST couldn't replace my tablet. Or refund being it had only made a LIMITED EDITION at THAT TIME!

I purchased the Samsung Galaxy tablet A. It blinks on and off all the time and it is brand new. I really like the tablet a lot but this is the third try. And I'm returning this one because it's doing the same thing. I believe it's a manufacture defect.

This tablet died quick at 58 percent. Is the third I got from y'all is nothing but freaking headache... the worst I ever bought. It cost my son about 800.00 dollars... piece crap all the way; whoever made it was ** - me ** for buying it. I can't wait to let it go for good. I would recommend not to buy this piece of **. Ever. A waste of my money. Get this - I just got this tablet; this year is still piece of **.

I bought this 6-10-2015. By August it was malfunctioning. This tablet has proven to be completely unreliable. It doesn't hold a charge well, even after 6-8 hours plugged in. If it says 100% charge, by 34% it's shutting itself down. It cycles on and off by itself. It opens multiple apps that I never use, and run them in the background. If it wasn't for the McAfee program I installed I'd never know they were active and draining resources.

On 9 September 2014 my daughter and I were persuaded to purchase 2 Samsung Note 10.1 tablets at Currys/ PC World at a cost of £350 each. If only we had read the reviews!! However we were tech-unsavvy and easily impressed. Whilst my machine has worked adequately, that of my daughter gave up the ghost at the age of 2 years 1 month. PC World would not undertake repairs and quoted Samsung's charge out rate of £90/hour to examine the machine with remedial costs to add on. She has now bought another tablet for less than £80. I appreciate that we did not take out extra insurance, but we did think that such an expensive machine would last longer without repair/total annihilation, and we have certainly learned the lesson to research before purchase. Samsung?... no thank you. Caveat empty!!

I was considering switching away from Apple to go to a smaller not so mass produced company. I regret the mistake. I got an inexpensive tablet to stream videos and occasionally write or draw on. I regret buying the device. I only use it now to stream videos. It takes six + hours to charge fully. On the first handful of charges the charger got so hot I had to pull it off the wall with a oven mitt. I contacted them about the issue but they were more concerned about injuries with a potential lawsuit; than replacing the defective product. I do not trust my device to be left alone in the wall to charge. After replacing the charger with a third party one it no longer overheats. Due to safety concerns I would not recommend Samsung products. After this experience with their products I believe I will go back to apple.

Purchased the tablet on Sept 29, 2016, tried to charge device on Oct 5, 2016. Charger got so hot we had to use gloves to remove it from the wall. Went to the AT&T store on Oct 8, 2016 where we purchased it, they told us we would have to contact AT&T corporate to get a replacement. Call corporate and we were told to contact the manufacturer. We did and were informed that they would not replace charger. The warranty only covered the device. If you can't charge it you can't use the device!!! Stay away from Samsung products. No Samsung, No FIRES.

Purchased two tablets since September 2014. The first tablet after 18 months had a freezing issue. Took it back to Best Buy. They reloaded firmware twice. They could not fix it. The Tablet was 18 months old. Samsung said it would cost $300 to fix. A new tablet was $299.00, so I bought a new tablet. Had the tablet less than 60 days. Plugged it in to charge. When I removed the charger while I was holding it in my hand the screen cracked where my thumb was place. Definitely a defect. Guess what they don't cover screens. The tablet is less than 60 day from my date of purchase. They find every way to wiggle out of consumer support. The general public should made aware of this. I never dropped this tablet, but of course they will say different. I believe the tablet it so thin and flimsy. It was a stress point that it cracked in my hand while holding it!!! Out money again.

Trying to arrange repair of Galaxy tab 4. I called the main Samsung line (800) 726-7864 and talked to the rep. He gave me a number to call in the US to arrange repair of my tablet. He referred me to (310) 669-4334. I called that number but no one answers nor do they have one of those announcements periodically that tells you that you have not been totally forgotten. So you sit there listening to an occasional announcement that your call is important to them and beep and bongs until you get frustrated and leave.

Bought product at Office Depot. Worked for 2 months, sent in on warranty due to defective battery. Same problem happened again. Sent it in again. It worked for another month or so before the whole thing fried. Sick and tired of sending it back. Gave it to Office Depot manager. Moral of story, never buy Samsung products or shop at Office Depot.

My Samsung tablets stopped working. After several attempts at finding a Samsung Customer Service Center to have them fixed, found out that there are only a handful of states with a location. I'm in Boston and have to fly to New Jersey to figure out what's wrong with the tablet. I can't walk to a Samsung technical support... there isn't any!! It's off to Apple, I go!!

Last Xmas, a friend of 20 years give me a Samsung tablet, Galaxy Tab E 9.6 model. It operates on an Android system. I am a Windows guy since the MS-DOS day, almost the inception of the computer age back in the 60's. I don't know anything about this Android system, I felt I am too old to learn another system, so l left the tablet in the closet.

I reviewed tablets before purchasing the Samsung S TM-700 model. One of the major factors in doing so was the fact that this tablet had the android system Kit Kat 4.4.4 installed. Within about two weeks of making the purchase, I began getting notification that an update to the android system Lollipop was downloaded and ready to install! I had no desire to change to lollipop and therefore never clicked on the install button provided on the desktop and immediately left the page.

I purchased this tablet for my mom for Christmas thinking this would make a wonderful gift. I could not have been more wrong. 6 months into using it started having problems with charging the battery. Even though she purchased a very good anti-virus software, it began freezing and sticking all the time. Before even a year passed it completely stopped working. It wouldn't even charge, let alone turn on when connected to the charger. What a huge disappointment and waste of money purchasing this as a gift. However, the biggest disappointment is that I never even heard back from Samsung about doing anything to replace it or make things right. If anyone from Samsung reads this, please contact me regarding this.

Samsung tablet SMT800. When I type, commas appear constantly as well as the letter m. And just yesterday them exclamation mark is showing up. I am not typing these characters in! This did not happen them first 6 months of ownership. I brought it into Samsung. They mailed out everything. All my pictures from my trip are GONE! They did not ask me to sign the line to indicate that I would lose everything! My tablet is still typing characters that I'm not typing. As you can see I made some corrections, but I have left some of these characters in so much can see for self. I will never buy another Samsung tablet ever again. And I think the least they could do is to replace this piece of junk with something else.

I received a Samsung tablet for Christmas 2014. On January 1, 2016, it would no longer connect with wifi. It is a month over warranty, and repairs are more costly than the tablet is worth. I was told that tablets are "sensitive," and they last sometimes a year, and sometimes as long as 3 years. I used the tablet for a year and a week, and it is now a throw-away. Very disappointing.

I have searched high and low as to why my Nook overheats and can't get a straight answer from anyone and from what I have been reading this is a problem for countless consumers. Barnes and Noble were no help, neither was Target and you stand as much chance calling the White House and getting an answer from Samsung.

My son and I both used this tablet during the first month after I bought it. After that, I let him play on it, because not only is it slow to charge, the battery dies, even when it was fully charged. Example: I charged it for him to be at 100% yesterday before school. I put it on his bed, after homework he went in to play it and it was so dead it had to charge 1/2 before it would even show the battery charging on the screen. Then we had to reset it, again, just like usual. We never 'let' it die, but we cannot understand why it dies from 100% without being used. Will never buy another Samsung anything.

Tablet is 2 years old now but the first time the battery went completely dead, it took over 2 days to charge it. I wondered if it was ruined and finally, it turned on. Second time, same story. Since then, I work hard not letting it fully discharge. Currently, I cannot trust the charging readout. I think it is charging and it isn't, I think it isn't and it is. Ugh! Other than this rather major problem, I like the tablet. Yep, I will not buy another Samsung Tablet. My son and his wife both bought Samsung S6 phones when they came out. They are both having charging issues now. My sister bought a Samsung S5 and it has always taken blurry pics. Glad I bought an iPhone 6s this year. I was using an iPhone 4 previously and only bought a new one to upgrade.

Okay, first Samsung has me registered for a black tablet. Why I don't know mine is white. Second, my tablet causes my arms to go totally numb! I could be laid down and on my side. I could be not touching it directly. I could just turn it on and my hands are numb! Poof! Second, hot. This tablet gets hot in about 10 seconds... I literally have it taped to a foam kneeboard so I don't touch it and it isn't getting hot but my hand itself will get hot and numb!? What has it done to my poor hands!? The device will get blazing hot (with warmth obviously not heat) and it causes my hands to get hot. Too hot because they are also getting numb.

I have a tablet Samsung in Feb 14 2015 as a gift. I barely use it. Cause my kids tablets and my phone. This tablet have problem charging just like other reviewers. Best Buy don't care, same as Samsung manufacture. It's defect product. Buy Apple is better than Samsung.

I purchased a Samsung galaxy 10.1 on 16/10/15 and I had it for one day and it did not work. After that took it back and they replaced 5x and now it will be a 6th time. I love the tablet for its size but not doing my research before purchasing is what I should have done. There seems to be a lot of recalls on the Samsung galaxy tablets.

My issue is my tablet shuts on & off. When it gets to 54% charging It shuts on & off. I am wondering if there has been an recall. I see many others complaining about the same problem. I have had my Tablet for almost a year from Best Buy.

Bought a Samsung tablet in 2013 in Singapore. WIFI connection tripped out in June 2015. Called to get repair done by Samsung giving all details, product type and product's actual reference no. Charged £63.30 for repair, but it was sent back saying could not repair because it was bought outside Europe (I live in Jersey). Engineers flagged this up, but it should have been spotted by customer service as well!!! And then I would not have wasted £63.30. I wrote to Samsung saying this was a fault in their systems that should be rectified to prevent others from having to pay out for no reason. I had a 17.42 minute call to their customer service dept. trying to get them to understand that this was a systems error, but their rep. could not/would not understand what I was saying, and also refused to put me through to a supervisor despite asking at least 4 times. Poor show Samsung, and in my view, a complete ripoff.

I purchased a Samsung Galaxy Tab S 10.5 32 gig titanium bronze, which was exclusively from Best Buy. 3 months later, I find that my battery drains a lot quicker, and when it was hooked up to the wall, it would discharge with the OEM charger. I tried using another charger, and I was charging now at 1% per half hour. I called them, and service is horrible. Hours went by on hold and they told me to send the tablet to them and a week later they will have fixed the issue and have it sent back to me. When I received it after a week and 3 days, I got it back with the screen cracked, and it wouldn't turn on. I immediately called their number and the guy was very unhelpful and asked for a billing option. I asked to be transferred to his manager and after an hour on hold he was still there, he didn't transfer me.

Samsung galaxy note 2 10.1 tablet - I had and still have it and within a year the charging port stopped working. Unbelievable at the price of this tablet to have such a cheap as defective problem caused by Samsung's inability to a decent port in. This is a common problem with these model tablets. Samsung should have done a recall knowing it's defective and fixed the problem to the consumers. I am very angry over this.

To make this 3 months story short, it's looks like that. It's all started from mandatory update from Samsung, which I couldn't avoid. My tablet worked perfectly fine. After that "update" all I've got is just black screen and no response from Samsung service. The numbers they giving until now {!} are NOT WORKING NUMBERS! Including service numbers like "Contact the Depot Tracking Team at (310) 669-4334." (Try it now!) and everything else I was getting from different computer shops! Only ones I received call from Spanish speaking person, who was asking me to pay $200 dollars in advance for sending me a label to look (!) at my issue. I asked to call me when I'm not driving and that was the end of Samsung customer service.

I bought 10.1 tablet from Costco in Christmas 2015, I barely got to use it. I got it to use for my international travel. I have less than 10 hours of using the tablet. It just went black all of sudden after 4 months. I called Costco who then connected me to Samsung tech. They asked me to shipped it to them to repair. After send it to Samsung twice, Samsung informed me that my tablet had water damage. I have to pay 199.00 to repair. I was outrageous. I informed Samsung tech that I am insults by that convenience assumptions of Samsung tech. I Know that I did not Ever drop or use the tablet near the water. Afterwards I Google Samsung tablet - problematic. To my surprise Samsung tablet have many problems like mine. The complaint was on and on. Costco would not do anything about it and Samsung is useless. I'm out 320.00 and I'll never ever buy another Samsung products. Buyers beware.

I've owned Galaxy tablet for less than a year. From day one, tab has had charging problems. Charges too slowly. Won't hold charge... I called in once and was told to buy a new cord. That didn't work. No charge at all now. Called in to find a service center. Transferred back and forth because model number is not readable. No one can direct me to a service center because I can't provide that information, despite having called in before. Samsung customer service not helpful and the product is unreliable. My wife has Apple products. Excellent service. Walk in service desk where we replaced lost charge cord once. No phone, tablet or laptop issues ever. She's right. I should switch to Apple for that reason alone.

I bought Samsung Tab 3 around Christmas time in 2013. Immediately after opening the box, the Tab3 had problem, it was always turning black, so I returned it and bought another one. This time it lasted for 6 months, then it had issue charging. So I contacted the Samsung customer service in September, since it's still within warranty, they repair it for free and shipped it back to me in November 2014.

I owned my tablet for over a year. One day it stopped charging. I didn't purchased the extended warranty. Samsung said to send it in. They weren't going to fix it for free. So it's sitting in the drawer and I will not purchase another Samsung product. I also had a problem with my Samsung phone which they fixed, but I had to turn on my old phone while they fix this phone, which cost me $60. I lost faith in the Samsung products.

I will never buy another Samsung product ever! I bought a tablet 10.1. They will refuse to give another charger unless I send them the tablet. I think that is so crazy.

Samsung tablet galaxy 4 - Just bought this tablet, I have to say that I should have known I would be disappointed because I hated my android phone too. My very first issue with the tablet was that the camera sucks!! Pictures come out super blurry and there are no settings to change the anti shake wtf. Then I'm trying to email someone and it freezes up so I have to reboot losing a lengthy email :( Then there's the fact that it updates everything like on the hr, rarely do I look at the ** screen and it's not doing an update or demanding me to authorize one, that's so annoying. Feels like I have a child constantly nagging at me! Last but certainly not least I can't listen to Youtube or ANYTHING else online and browse at the same time, I really can't stand the last one and am currently saving for an iPad cause of it, I'll give this to my 1 yr old son, he's probably more intelligent and by far more productive!

By 45 days ownership. Would not hold charge. Software never would say less than 98 percent but would die after two hours use. Sent in for service. Returned with same issues. Tech saying they could not replicate problem. After two hours use I reshipped back in same week. Received same call. Could not duplicate issues. Sprint even with insurance would not help! Never buy until they resolve these product and service issues.

My tablet locked up and would not charge after about 9 months. I was told it was in the Odin Mode, whatever that is. Samsung replaced it under the warranty, but after another six months the replacement tablet powered off and would not take a charge. Verizon said that I had no option but to buy another tablet. I went to a Samsung repair center and had to wait 3 hours for them to re-power the machine. I hope the tablet last until my contract is up.

Samsung galaxy note pro - This tablet was less than 3 months old and quit coming on... I sent it back once under warranty and was not fixed.... I've made multiple phone calls to Samsung with no successful outcome.... It powers up once in a while and will not hold a charge very long. I can receive no help.... Samsung blames AT&T and AT&T blames Samsung..... I just want my money back for this $1,000 tablet that doesn't work half the time... I will never buy another Samsung product... Samsung says they are not having problems with their products and obviously I'm not the only one complaining.

After looking for tablets for my son I purchased a Galaxy Tab 3 kids edition. The content of the Galaxy Tab 3 kids edition were supposed to include: $50 nook books, $40 kid content, $10 google play. When you open the device itself it does not tell you how to obtain the $10 Google Play card or the $50 in books. The $40 kid content is already uploaded represented as kid apps. I contacted Samsung support and found out it required registration (additional to the registration of the device) for Samsung rewards. I was able to get the Google Play card without concern.

Samsung 12" tablet model SM-T900 - I purchased a pro tab 12 Samsung tablet for my wife for our anniversary. I bought it in June and it just quit working in December; the tablet just quit, no warning at all. When I called Samsung they figured it was a charger issue, but we ruled that out because it was charged when it quit and no matter what we tried it did nothing. They emailed me shipping label and we boxed it up very carefully and shipped it out. I received a call a week or so later telling me that the tablet was damaged internally and that for that damage to occur someone had to have taken it apart and broke it and that a seal had been broken proving their point. I assured them that I would never have opened it period and that I certainly would not for the simple fact that it is in warranty yet, plus what on earth could someone fix in there.

Samsung Galaxy 10.1 - Never buy this product. Glad I got it for free. Tablet constantly powers off even with full battery charge. I sent it back to Samsung because it was still under warranty. However, it still continues to power off constantly even with full battery power. I have done factory reset, have only apps that came with tablet. Do not waste your money.

Samsung won't repair tablet, said it's not covered in the year guarantee. The problem is port unable to charge properly. Said seems to be common problem. After my experience with Samsung I shall never purchase any of their products again. Do not validate their guarantee.

I have had this tablet less than one year. Seemed great at first, but that didn't last long. It quit working and would not come back on. Called their help line and went thru steps to try and fix it over the phone. HAD to ship to them and they call and tell me I had done something to Void the warranty. Something I was told by a rep. Junk it is. I will NEVER purchase Samsung products again. They don't stand behind them.

I got the Galaxy Tab 3 (10.1 inch) 2013 Model during April 2014 at Costco. It started to have charging issues after 6 months, where we had to play with the connection to get it to charge. And power issues at the beginning of the second month. Internet research indicated the OEM Charging Port Flex Cable with microphone can be purchased and DIYed for about $10.

I got the Galaxy Tab 3 (10.1 inch) 2013 Model on February 2014 at Costco. It started to have charging issues and power issues at the beginning of the second month. Policy exchange for Samsung's products is only 30 days (WATCH IT), so it was sent to the Samsung service center. It took one month to repair. Later it had touch screen issue, power issue, freezing issue, and another freezing issue. It was happening every 2-3 months.... really WTF!! During 9 months period, I sent it 3 times to Samsung and Samsung had it for 4 to 5 months just for repair. Recently, I was told that freezing issue is not a product issue but a software issue (???) and asked me to go to Best Buy to upgrade the software (not even free).

My tablet freezes. It powers off. It get really hot while using it. The power cord gets hot when I plug it in. It shuts down - some apps will work, some will not then other times they all work. I have had an ipad before the Samsung tablet and I never had any problems with it. Time to go buy an ipad.

I purchased a Galaxy 3 tablet in February 2014 and have just returned it for the third time and this is the second time for the same problem. In both cases, the date rolls back to the original manufacturing date. The second return was for a battery that depleted in less than twenty minutes. Samsung customer service insists that they will continue to "repair" the tablet and not replace it.

The Washer, Dryer, Fridge, laptop and cell phone started having problems right after the 1 yr warranty was up. I have sent my laptop to get repaired and got it back and the charging port started smoking? I have called customer service about 10 times and I have not been happy with their products or services. I shouldn't be stressing about fixing a 2 yr old product, it's ridiculous. I know better not to buy Samsung because of the service that I have received and their crap products. So I hope if you are considering purchasing their products to think again because it will cause you nothing but stress.

Samsung galaxy tablet3 - Bought tablet 3 months ago with warranty. Now having issues with dumb device - keeps shutting off. Warranty doesn't cover. So disappointed warranty won't fix it. Tried out all the followed instructions - still no luck.

I had a problem with Galaxy tablet 3.0 7" AT&T Wifi reception. I sent service Center Jun 11, 2014 and after fixed. They sent other state and told me they told me wait until they finished with Shipping company. What can I do?

With a two year warranty, after 1 year the docking got looser and looser until it wouldn't charge. One try it refused to go in so l assume the inside connection had been so fragile it moved slightly. That operation is normal use, not neglect or abuse. Even if l hadn't retried to dock, it needed repairs. My quote from a private repairer they advised was 130 dollars. My question would be has anyone else found the docking terminals too fragile to be continuously used, ie every two days?

I Got a $49 Samsung galaxy Tablet. It overall is an excellent Tablet!! I Love Surfing the Web on it!! It has Afforded Me the Ability to be online without having to be at my desktop computer... And has a 7" screen which makes it much better Visually than Surfing on my iPhone!! I would suggest that Anyone looking for a Small, sturdy & Versatile tablet try this one!! Excellence Personified.

My 10-year-old son bought a Samsung Galaxy 3 tablet on JANUARY 21st. Its been in a protective cover the whole time he's had it. On February 27th he removed the power cord from the tablet and the power port came out. The tablet was fully charged so we know that the charger was in properly. Called Samsung to report the issue. They wanted to see the tablet to conduct an investigation to why the power port came out. I sent them the tablet at their expense. A few days later, they called and said that they did their investigation and found that the power port broke due to neglect and they were not going to cover it and they were going void my warranty. The tablet is in mint condition, not a single scratch on it anywhere not even by the power port. This is not a case of abuse or neglect. Samsung put out a inferior product an won't back it up. We had a little over a month and it broke and they don't care. Will not buy any Samsung product again.

I took my tablet 2 (9/13/13) that had been approved by Samsung under warranty to get repaired at Repair Services Inc in Plano, Texas. The diagnose man there said it could not be repaired. He tried to sell me a new motherboard. I took the tablet (9/14/13) to the Repairs Services Inc. in Hurst, Texas and they sent it over to the Repairs Services in Plano and got it repaired (the Plano Repair services told me it could not be repaired).

I purchased a Samsung Galaxy Note 2 tablet, model GT N8020 10.1" The tablet would not recognize that a sim card was installed; therefore I could not make or receive telephone calls. I sent the tablet back through the Samsung customer care facility. There was a tracking number that I was given to track the progress of the repair. After two weeks I decided to see what was happening and found that the tablet had been assigned to an engineer a few days before that. After that note there was a series of notifications which said pending / ASC. There were seven of these notifications in total. Every time that a new notification appeared, the projected repair date went out by one day.

I was just at the Best Buy store in Wyomissing trying to replace my son's Samsung Galaxy Tab II using the replacement plan I purchased when I bought it. It was the accidental protection plan and the sales rep assured me that it would be replaced should anything go wrong with it. I asked this before purchasing it because it was for my son who is autistic. He doesn't understand that it had to be sent back to be fixed. He would have a melt down. About a month ago, I needed to take it in because the sound would not work. They were able to get it working. Now for the last couple of weeks, it is freezing a lot. It connects to our wifi and says that it has very strong signal but it won't connect to Netflix or YouTube most of the time. If you restart it, you can sometimes get it to connect.

Samsung's repair department somehow found a way to lose then damage my Galaxy player even further, and then invalidated my warranty because of their mistakes. Here is a video I made. I have decided to take them to a small claims court to recover the lost money. It only takes 5 minutes. I used this YouTube video to help me! Good luck, guys. Hold Samsung accountable! **

I purchased a Samsung tablet on October 23, 2012. In February of 2012, I was using this tablet and it got really hot and would not turn off. My husband and I called Verizon and they told us that they would send us a box through regular mail and we were to return the tablet the same way. Once they received the tablet, they would send us another one. We did receive another refurbished tablet and while I was using that tablet, it made a loud noise and then crashed and continued to crash every time I tried to use it. We called Verizon again and were told to return this tablet and they would send us another one.

I am sitting here, on hold still, with Samsung’s customer service (38 minutes so far). I own everything Samsung. I will not spend one more cent, ever, on a Samsung product again (the $1,700 TV set still in the box I purchased 2 days ago is also going back to the store). This is why.

On March 1st, I bought a Samsung Tablet. After 2 weeks, it began to freeze up, and I was not able to download from the Android Market. I complained to T-mobile, because I had purchased it at their store. Finally the store gave me a new one. It was defective out of the box. They could not troubleshoot by phone, so they told me to call Samsung. They tried tests that did not work.