Curves Reviews

I was a member at a Curves gym near me and was very happy but it closed down. I joined another a bit further away but the closest one to my house. To my disappointment when I went there, I found the owner was a man and although I thought he'd just be there for paperwork, I saw that he would interview and measure new members. I may sound unreasonable but one of the reasons I chose Curves over other gyms is because it's women only and I feel uncomfortable with the man there.

Curves has gone down hill fast, owners only want the money from members and do not care about the members at all. They open and close when it suits them and NOT the members. They close on holidays and do not pro-rate for the days they close. The music stinks and all they can talk about is how badly corporate treats them..Get over it, it's a business.

I have been a member of Curves 3 times at various times in my life and the last time really didn't work for me at all. They say it's only a half an hour a day but it's more than that, with the commuting time and the loss of a lunch hour that many of us full time workers need to run errands. I didn't lose an ounce so it was money wasted. And the music is AWFUL!!! And the workout gets old (and boring) fast. Then I had to resign due to an illness. I could have opted to get a doctor's note but why bother given the fact I had made no progress for months. Save your money and walk instead.

I liked Curves because it was an alternative to a health club. A 77 yr old can exercise with other women and not feel awkward. But when Zumba and Jillian Michaels moved in, I could not find a time to exercise. Also Curves hours change by the minute.

I have been a faithful member of Curves in Delphi, Indiana. I have went at least 4 times a week. The gym owner decided that based on "attendance" that they would reduce not only the available times, but days as well. It is currently only open Monday, Wednesday, Friday and Saturday. The evening hours that I can attend are 4-6 pm. This is a small window of opportunity to attend. I am still being charged the same membership fee, as when there were more available times that I could attend.

I've belonged to four different Curves and they have all gone out of business. What's the deal? There are no more anywhere near me. Is it an awful franchise deal?? I'd recommend but they close on you with little or no notice.

I joined the complete program last month and I love the choices they give you for the diet. I feel it does challenge me but satisfies me as well. I really liked the people in the gym, they are very enthusiastic and just very positive overall. The equipments wear me out pretty well and I love it! The only thing I find extremely senseless is their closing times. There are days where the latest they close is at 7pm and because of the timed workouts you'd have to be there by 6:30pm, & there are days where they close at 6pm so you have to be there by 5:30pm. Like really?? People LEAVE WORK at 5:30 pm. Not to mention the rush hour traffic.

I joined Curves after recovering from a devastating accident from which my ankle required screws and plates to hold it together. After one visit in 2011, I knew it wasn't going to work out due to the pain. I then submitted the required doctor's notice. It said I would be Ok to work out in two months, but I was still in pain, only able to have physical therapy for the break. In fall 2011, I moved to another state and called Curves, to find out if I would need another note to formally end my membership. I was told I was out of the system and did not need any further notes. I did not think this was accurate, but I was assured by the woman at Curves that I was not a member anymore and there was nothing further I needed to do, the first doctors note would suffice.

I also submitted additional comments earlier. I am feeling much better about the Gilroy Curves but still think $198 was a bit much for what I received. Just the same, I want to acknowledge Gilroy Curves employees who explain why so many other women seemed very happy there. I don't make much money so I have a different perspective than those with more disposable income because Curves supports good health and being unhealthy is far more expensive.

I signed a one-year contract with Curves in 2005. I was not happy with the program so I cancelled my membership later that year. This morning I was reviewing my husband's account online and noticed a charge for Curves for $39.00. I immediately called the bank and was told this debit has been deducted since 2009 was the furthest she went. I was told to get the check number from Curves so this could be cancelled. After driving to the nearest location, as my location was closed, I was told yes, amount was still being deducted because I did not cancel my membership. This infuriated me. I asked, "Well did anyone think of calling me to see if I was alive?!" I was told they normally do. I then asked for the check number. Checking my file there was NO CHECK. The account they are using is my husband's account. They were never authorized to use this account. FRAUD ALL THE WAY. They have taken well over $4,000 from my husband's account and the bank is also responsible for this. There are other details that I do not want to post because I will be seeking legal counsel. How do people sleep at night knowing they are crooks.

I signed a contract for what I thought was for 6 months. The amount that I was told would be debited from my account was higher than the amount that I was quoted. Most of this six month period, I was not able to go to the gym because of scheduling conflict. After the six month had ended, I continued to get a different amount debited from my account. When I contacted the club, I was told that I needed a 30 day written notice to cancel payments. Scheduled payments are not even notified before they are debited each month. I will not recommend this program to any working woman that is on a tight schedule. My lesson always get copies of all contracts.

I joined Curves in September 2013. The first problem I had was wanting to buy some of the bars because I was starting Curves Complete the next day and the owner didn't have any so I went to another Curves and bought some and got blasted for that! Her attitude was defensive like I did something to her and that I was wrong. Like any consumer, if one place doesn't have it I will find one that does. I bought them one more time but stopped because of her attitude. The second problem was that I had to wait 3 weeks to receive my Curves Complete Kit. When I got the kit the owner took my Curves Smart tag out and kept it. She said it was because she had to reset the machines to a new system or something. I got the Curves Smart tag back in November but the thing don't work right anyway.

I was a member of Curves, Civic center facility in Fremont, California around 6 months ago. Around 6 weeks ago, I received a mail from them stating they are closing the facility because of inability to renew their lease. The owner also suggested joining an alternate facility 5 miles away from this location - which of course was just a suggestion. My problem is that THEY ARE STILL CHARGING MY CREDIT CARD! If they close the facility without any prior notice, they CANNOT assume that I will continue to go the suggested alternative location. They need to refund me the charges for SEPTEMBER AND OCTOBER and also refund me 50% of the joining fees since that was applicable for the whole year. Such a scam!!

I was wrong: the date of my contract was correctly recorded by the owner. I regret that it was so difficult to get information about the contract (I won't again sign something I am not given a copy of). It was frustrating and difficult in general to get information about the Curves program from this gym.

My credit card has been unfairly billed, beyond the term I understood I signed on for. Owner falsified the date of my contract. I was not given a copy of the contract I signed. I understood the contract to be for a 3-month period but have been continued beyond that to be billed, without my knowledge. Owner does not respond to calls or to written note. My reason for not renewing my contract with this gym was (1) gym did not provide adequate information about and help with the Curves program, and (2) poor hours (closed every day for 3 hours in the afternoon, and not open past 7 pm on any day).

I joined Curves in 2005 and found it very boring. When my mandatory year was up, I went in and cancelled my membership. My husband handled all of our home finances so I didn't realize until he passed away that they have continued to debit our checking account. The location that I went to closed several years ago. When I found out, I called the Curves International corporate office. They told me if a location closes, it should have automatically cancelled my membership unless I physically went in and signed documents moving my membership to another location. When I called the local Curves, an employee told me that this happens to others and I am not the only one. The franchise owner called me and also said it's happened to others. She called a few times trying to get me to take an offer of reimbursement for 3 to 4 months or "free" membership for the amount of years that they have debited my checking account. If I wanted to be a member, I wouldn't have cancelled my membership! I wonder how many people are having this issue with Curves?

I joined Curves a few years ago in the Bay Area, California. At first, I was satisfied with their program; however, I did not know about an automatic renewal. I was never told of this procedure, and I was also not told that canceling membership would cost another fee. I then overheard the owner of Curves speak badly of her customers, ridiculing them about their being overweight. I find this highly unprofessional and disrespectful. In the year I belonged, over 10 people quit. The reason was the owner was rude and made fun of her customers for being overweight and out of shape. Behind their backs, she would talk very badly about them, and I could no longer endure this behavior. I QUIT AND HAPPY I DID!!! I belong to Planet Fitness now, and I love it!

I joined Curves in Feb. of 2012. At that time, I signed for an annual contract. Nothing was mentioned/pointed out of the automatic renewal if I didn't cancel. I was not an active member due to my schedule and the VERY LIMITED hours in this local Curves. My last visit there was in Oct. 2012. I had several phone calls from the ladies at Curves, saying they missed me and wondered how I was doing UNTIL the last call of Jan. 2013. Then nothing; they dropped me like a sack of hot potatoes. Feb. came; I checked my bank account and saw they had taken that months out and thought, "Good, finally done".

I joined Curves to support my niece who wanted someone to go with her. The first thing that made me question the program was the push-to-eat prepackaged food/meals while on the diet plan. If I wanted to eat prepackaged meals, I would have joined one of the other nationally recognized programs that specialize in that. When my niece was weighed in the second week and noted to have gained, not lost weight, she was verbally chastised and reduced to tears, told not to make excuses, and "get with the program." She discussed the problems with me for an opinion.

The Curves in Greenlawn, NY - I had Bariatric surgery a little over 6 months ago. In February 2013, I went in search of a gym to aid me in my weight loss journey. I looked online for a gym that would not break my pockets and that was close to where I work. I found Curves and went in for the No Obligation appointment. At first, all seemed well. I was greeted by the owner and she went on to throw the usual sales pitch. The reason I was interested is because she told me for $12.95 a week, I would have access to the gym and a nutritionist to assist with my own personalized meal plan. So I signed up. The next day, when I came in for my evaluation and to sit down with my nutritionist, I was surprised for what I actually received. The lady that was supposed to be a nutritionist was just a regular employee. She had no knowledge whatsoever about Bariatric patients and our special needs.

Almost a year after being a member in Murrieta Hot Springs - Curves in the City of Murrieta - California, I got to the Curves to work out and there was a note in the door saying that this location was closing and going out of business within days and that we had to go to another location, very far, if we wanted to continue our membership. By now, I had it with Curves. It was an awful place to be from the beginning. I hate it that even after they gave me a withdraw date, they never honor that date and sometimes they would make withdraws in the middle of the month, sometimes in the end. You would never know when. So I personally went to my location and canceled my membership and asked them to make sure it was canceled.

My elderly mother and sister both signed up for Curves in Edina, MN over 8 years ago to lose a few pounds. My mother was injured a few months later and could not continue her membership and told the owner she would like to cancel her membership. She assumed it was taken care of. Eight years went by and my Mother is in need of help with her finances because she is no longer able to do it herself. We hired an accountant to help her out and he noticed a monthly charge on her account that was not labeled. He called the bank and found out Curves had been deducting monthly fees for 8 years! This is ludicrous! On top of it all, the business had moved to a new location and has a new owner. Wouldn't you think they would have contacted her if she had not been there for 8 years? They will not refund any of her money. This is a racket and needs to be stopped, bad business practice. The Better Business Bureau is going to be getting a call. Is there anything we can do? After reading all the other complaints, we all need to stop these rip off artists.

Bad Business Practices! - Do not sign up with Curves! Whatever you do, do not let Curves take your money via an automatic withdrawal! I am out $1,700 because I didn’t realize that Curves in Manchester, Missouri was continuing to take money out of my account every month after my initial one year membership! Originally, I signed a contract and paid by check month to month. The sales woman, Judy, talked me into doing an automatic withdrawal so that I could "save" $10 a month. After one year, I decided not to go back. They were not doing the weigh-ins or anything else that they promised on the initial consultation.

I will take full responsibility for not following up and double checking on how to cancel my membership with Curves or looking at my bank statement a little closer. I expected my membership to end after the 12 months and when I glanced at my statement at the end of the 12 months, I didn't see the withdrawal. I come to find out the bank had new statements and the listing of bank drafts was further down the list. But at the same time, why didn't the Curves I was attending question why I hadn't been in to the club for so long? I'll tell you why. They just wanted my money, who cares if I show up or not? I could have died and they wouldn't have questioned it.

After three phone calls, a registration day and 4 workouts (3 Zumba classes) not once did anyone tell me that the Zumba classes were an additional charge! And I want to know why. My contract does not mention any such charge. Sure they told me that they had Zumba classes that you use while during your regular workout, but at no time did anyone tell me that there was an additional cost. I am furious and will seek a counsel in this matter. Please advise me in this matter, because I don't think I should pay any additional fee since it was not mentioned when I first signed up with their organization.

Mother's day 2011, my two daughters paid for a two months certificate for Curves as a gift. Due to a hip problem, I could not use the certificate until July 2012. I began to use the exercise equipment until last of July. I found out that I was also a diabetic and was diagnosed with Neuropathy. At the time of signing up, I thought I was signing forms to use the facility for the two months. My medical condition was discussed with the owner and I explained to her if my hip continued to hurt, I would not be able to continue with the program. I received a telephone call from my daughter in Maryland that Curves had withdrawn from her bank account the full year membership fee. My daughter only authorized a one time payment of $68.00 for the two month certificate.

When I had joined Curves Feb 2011, most of the staff were very helpful to a point. Most of the staff members seemed more concerned about the silly daily games to win stuff and the decorations in the building, the helping, the members! And not that I have a problem with Curves being a social gathering, but more than not it seemed that the machines were tied up because most members were to busy socializing and the staff right along with them! I paid good money to get a work out not to be jumbled up in a gaggle of ladies talking about their problems!

Hey, everyone, I am so sorry on how your situations were handled at your local Curves. That is not Curves' policy on how to handle certain situations. Not all Curves are like that. I hope no one gives up on Curves and find a good one in their area to join.

I joined the St. Simons Island location in July 2011. We had to move over 30 minutes away to Brunswick, Ga in September 2011. I sent a letter with proof of address change to the owner stating due to the distance, I needed to cancel. She did not bother to respond so I called a month later. At that time she told me she would "put me on medical leave" for three months to see if we moved back. She said if I cancelled she would charge me $100. The normal fee to cancel early is $50.

I signed a 2-year contract with Curves - on the first year there was no way out and the 2nd year I could get out with 30 days written notice. Due to child-care issues, I barely ever went. Two months into the second year of my contract, the credit card I had given them expired. That jogged my memory that I wanted to cancel the membership and when I went to the club to discuss, I found it was closed. With the club being closed and the card expired, I figured that was the end of it. Well, no. Apparently the owner also owned another Curves so she just moved my membership there, changed the expiration date on my credit card and continued on. When this came to my attention (six months later) via a letter stating my bank had refused payment I had a large past due amount on my credit card. I had retired that card from service and thus was not checking the balance on it. When I called the new club she said she sent me a letter (which I never received) stating my membership would be transferred.

I moved to Texas in November of 2010, and I had been a very happy member of Curves in Kentucky for a few years. I lost over 40 pounds while using Curves. I went to Curves here in Sulphur Springs, Texas on 22 Feb 2011. I joined and paid upfront for one year. I wrote them a check for $660.55. They have terrible hours at this Curves so I bought a door pass which would let me work out before I go to work in the mornings. I have a horse farm so we start early and stay late.

I am a level 3 Personal Trainer. I had been working at a branch of Curves for 7 months in total (Curves Cowbridge, 4 Eagle Lane, Cowbridge Vale of Glamorgan, CF71 7AL.) and experienced extremely unprofessional treatment on the hands of my boss Patricia East who owns a total of four franchises of Curves in South Wales, UK. (Cowbridge, Bridgend, Baglan and Porthcawl, which is soon to open), along with other non-fitness related businesses.

I have been a member of Curves since January 24th 2009. Tonya took over this Curves on July 1st 2011 along with another Curves in Corydon, Indiana.

I joined Curves in 11/28/06. I was given a contract stating that I couldn't take a 30 day medical leave unless there is a doctor's note approving freezing membership.

Someone from Curves signed me up for membership using my bank information. My bank account was billed for over a year and half. I want you to investigate, and refund my money back. If not, I am going to the Better Business Bureau (BBB).

I am truly appalled! After completing the workout with Zumba, I spoke with the owner today and asked about water. The owner said she did not have a place to add a water fountain. I further asked about a water dispenser, which would not require plumbing. She said that the facility has water for sale, but none to give clients, and she offered me water from her sinks in the restroom. How ridiculous! My thoughts are, so this is what you really think of your clients. What happens if someone hyperventilates without 1.00 and cannot get water? I will be writing to cancel my membership with this club. The owner does not plan on making a change or adding a water dispenser for clients.

I have been a member since 2007. About 1 year ago, the club was sold to a new owner (Margaret) and since then a lot of little, petty and annoying changes have been made.

I wasn't using my membership. On Aug. 31, 2009, I cancelled my membership by phone and fax. My fax was received because I show "cancelled" on the computer at the club. Sept. 1, 2009 was to be the last withdrawal from my checking account. I first contacted the club after getting my Oct 2009 statement where Curves had made another withdrawal. As of this date, each month since then including May 2010 (as the most recent), there has been a withdrawal. The owner of the club is never there and will not return phone calls. I've gone in hoping to catch her there and no such luck. The corporation says each location is individually owned. They have attempted to call the owner who does not return their calls and that seems to be all the corp will do so far. I have said with each message that all I want is for the withdrawals to stop and I want my money back from the point of cancellation. I have not received any correspondence of any kind from the owner.

I had membership for over a year’s time to this fitness club for my wife, fees were drafted automatically from my check book as agreed. Well over 6 months ago, my wife bought exercise equipment for home, and stopped using the gym altogether. I called in to the store on 3/17/2010 inquiring about cancelling the membership. The person who answered told me to fax a letter in; I indicated it would come in 5 minutes. She also said too late for March it was past 1/2 way in month. I kept sending the fax and it was rejected for over half hour. I called back in got the same person and told them the issue and who I was, she indicated the machine was in use and re send. I did so and asked they call back if it did not go through.

Mr. ** closed his Curves franchise (April 30, 2010), with only a two week notice and never talked to any of us members. He had his employees (Kristen and Georgia) writing down our questions and they informed us that he would personally call us to answer them. They also promised (per Mr. **) that no more accounts would be debited and full refunds would be made to everyone who was paid after April. Accounts were debited less than two days after being told they would not be, and less than a week before closing, not a single refund has been made to any of the members. He left no way of getting a hold of him either. We live in a very small town and you just don't do that people that way. He needs to be reprimanded and refunds need to be made. I was paid through July 4, 2010, by gift certificate from a friend, and so he not only cheated me, but her as well.