Vitacost Reviews

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About Vitacost

Vitacost.com is an online vitamin and supplement retailer that offers a wide selection of products. Customers can shop from many different top brands or browse the Vitacost store brands. The company sells vitamins, supplements and specialty diet food products that allow those with dietary restrictions to enjoy many different types of food.

Visit www.vitacost.com

Vitacost Reviews

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    Verified purchase
    Staff

    Reviewed Jan. 7, 2026

    I can't believe how well it was packaged for shipping. You would have thought it was a box full of China (instead of psyllium). That tells me a company cares. I will keep you in mind for future purchases.

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    PriceRates

    Reviewed Jan. 6, 2026

    I mainly buy the Vitacost brands of certain supplements. Either my doctor requested I take the supplements, or friends gave me a good review on their use. They work well and the price is very reasonable. It's also very nice to be able to shop from home and have the products sent to my home.

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    Customer ServicePunctuality & SpeedStaff

    Reviewed Jan. 6, 2026

    Vitacost has great brands and excellent customer service. I have been shopping with Vitacost for a long time and I am always happy with them. I highly recommend shopping with Vitacost. You will save money, get fast delivery, and excellent customer service.

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    Sales & MarketingPricePunctuality & SpeedOnline & AppEase of UseRates

    Reviewed Jan. 6, 2026

    I have been a customer of Vitacost for many years because of the great selections and prices. In addition, the app is very easy to navigate, and shipping is fast. My orders always arrive in good condition. Highly recommend.

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    Sales & MarketingPriceRates

    Reviewed Jan. 5, 2026

    I've been buying 'Green+plus Advanced Multi/Berry for 10 yrs now and it's the best supplement out there - it has everything imaginable! Vitacost has the best price that I've found (especially when they give their 25% discount) and they ship immediately. A very good experience all round, highly recommend this website.

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    Customer ServiceSales & Marketing

    Reviewed Jan. 5, 2026

    Vitacost always has a good selection of products. Their customer service is top notch. The time between when I place an order and they notify me that the order is filled and on its way is as short as any online retailer I know, regardless of the season or weather conditions. They run frequent coupon specials as well!

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    PricePunctuality & SpeedRates

    Reviewed Jan. 5, 2026

    Great prices, great products, great shipping and fast delivery. Ordered organic aloe vera juice that was discontinued at our local grocery store. Prices were much cheaper and it's a win for us. Very happy and will definitely order again soon!

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    Customer ServiceSales & Marketing

    Reviewed Jan. 5, 2026

    As a retired 74 yr old I appreciate the sales on supplements and nutrition Vitacost has to offer. Many of the products received through Vitacost are not carried at my local grocery stores. Products are delivered in a reasonable time frame and customer service is "second to none". I have been a customer for several and will continue to do business with this reputable company.

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    Punctuality & Speed

    Reviewed Jan. 5, 2026

    The shipping was free and the package arrived two days ahead of schedule! I was in a hurry to get my favorite tea (Yogi Tea Positive Energy Sweet Tangerine), so I was especially happy about this. Thank you!

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    PricePunctuality & SpeedRates

    Reviewed Jan. 4, 2026

    Wow, Wow, Wow! Highly recommend Vitacost as a "go to" for some hard to find, better for you, food items. Great pricing and extremely fast shipping/delivery. I'm so impressed and will definitely purchase from again (and again).

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    Punctuality & SpeedStaff

    Reviewed Jan. 2, 2026

    Excellent service. I have used Vitacost for the last 7 years several times each year and I have always had a good experience. On my last order, one item came damaged and it was replaced promptly. Thank you,

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    Customer ServiceStaff

    Reviewed Jan. 2, 2026

    I truly appreciate the quality of your products and the outstanding level of customer service you provide. It’s clear that your company values its customers and strives to deliver both reliable products and excellent support. Keep up the great work, and thank you for your commitment to customer satisfaction.

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    Punctuality & Speed

    Reviewed Dec. 31, 2025

    Eden's apple butter is the most tasty apple butter I have ever had. It reminds me of the apple butter I had when I was growing up. This was during a time when manufacturers were true to creating a delicious and healthy product sans the overuse of preservatives. The apple butter was packaged very securely and arrived quickly, ahead of the scheduled delivery date. Shopping via Vitacost was a positive experience.

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    PricePunctuality & SpeedRates

    Reviewed Dec. 31, 2025

    Vitacost is my first choice for vitamins and gluten-free staples. It's often cheaper than pharmacy prices and it arrives quickly in perfect condition. I've switched to Vitacost brands because they offer better choices for my restricted diet. I've been with Vitacost for a number of years now and I've never been disappointed with their selection, prices, and free, quick shipping.

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    Staff

    Reviewed Dec. 30, 2025

    I've been shopping with Vitacost for many years and will continue to since it's always a good experience. My orders are almost always 100% correct and if not they'll make it right. They seem to truly care about their customers.

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    PriceRates

    Reviewed Dec. 27, 2025

    Vitacost has great and hard-to-find items at good prices. I was able to find the artisan flour I needed at a good price. I don't know what else to say except that I am glad to be able to shop at Vitacost

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    Reviewed Dec. 27, 2025

    The order was, as always, correct and delivered quicker than we thought. Can't say enough about the good service we continue to receive! We have recommended Vitacost to our family and friends and will continue to do so.

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    Customer ServicePunctuality & Speed

    Reviewed Dec. 27, 2025

    Had an order error - Received powder form creatine instead of capsules and I sent an email and credit was quickly given - I will order correct product next time so that I can get free shipping. Not sure how the mistake happened and may have been my fault.

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    Verified purchase
    PriceRates

    Reviewed Dec. 26, 2025

    This was my first order from Vitacost and I was impressed. More flavor options were available than other sites and the price couldn’t be beat! I will definitely be ordering from them again in the future.

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    Customer ServiceStaffResolution

    Reviewed Dec. 26, 2025

    Have been using Vitacost for several years. Great products, sales/coupons always available. Most importantly is their Customer Service is awesome. Any issues, and I’ve had a few over the years they’ve taken care of them and made it right. Without a hassle, which I really appreciate.

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    Reviewed Dec. 26, 2025

    I used to enjoy shopping in the community. Then we chose Keto and sometimes healthy options are less available. And I am a super senior....very old....and our son introduced me to VitaCost and we have appreciated how convenient it is.

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    Customer ServiceSales & MarketingPriceHonesty & Transparency

    Reviewed Dec. 25, 2025

    While I have been a customer of Vitacost for many years, I wish to bring an issue to the attention of other customers as a caution. I have noticed a number of times over the years that during the checkout process, Vitacost will add items onto my order that I did not add. I will remove these before final checkout. On a recent order, which has actually been weeks ago at this point, I received my order and there were 3 items that I did not select, but were sent and I was charged $80+. These were added by Vitacost and I neglected to double-check before finalizing.

    I called customer service and was told they would email me a return label. When it didn't show up, I called twice more and again was put off with excuses. The label never arrived. Pretty nice scam they have going, I'd say. While I have depended on them for many years as a convenience, there are certainly other places I'd now rather give my business to, instead of Kroger. This is a dishonest operation. I advise others to double-check the order before pressing that final button.

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    PriceStaffRates

    Reviewed Dec. 22, 2025

    Everything about Vitacost is topnotch! I love the selection, the prices, and the details that are shown for every product. When I shop, I like to make well-informed decisions and Vitacost helps me do just that!

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    Customer ServiceRefunds & Payouts

    Reviewed Dec. 22, 2025

    In the past I’ve made purchases with Vitacost with no problems so, I wasn’t expecting this. At the end of 11/25, I placed a sizable order. FedEx delivered it to the wrong address. My order was lost. I contacted Vitacost x3 I and put in “an authorized reorder” complete with new order numbers. Now, 12/22/25, I haven’t even received a confirmation email much less my reorder or refund. I simply cannot afford to pay for products and not receive them. Someone is not doing their job properly or I’ve been told that which is not true be their customer service team. If, they make good on my order, I will gladly repost a positive comment.

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    Customer Service

    Reviewed Dec. 22, 2025

    The site says delivery in 3-5 days. Company shouldn't need many days to "process" your order. What? Should they send it? Ordered on 18th. Should now be delivered on the 30th. At least they did have a phone number.

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    Punctuality & Speed

    Reviewed Dec. 22, 2025

    It arrived quickly. Product is as stated. I believe I ordered Einkorn White Flour and Einkorn Wheat. Then I baked sourdough bread with this produce. The bread turned out lovely and no digestive issues eating it.

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    Reviewed Dec. 21, 2025

    I appreciate being able to find all of Bob’s Red Mill products online at Vitacost. They always arrive fresh and well-packaged. Please don’t ever stop carrying his brand! I’ve also bought supplements; they also get here safe and sound.

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    Customer ServicePricePunctuality & SpeedRates

    Reviewed Dec. 20, 2025

    We rely on Vitacost for many of our grocery and supplement needs. The prices are great, customer service is wonderful, and shipping is fast and free for a $49 dollar order! We are repeat customers and have always been happy shopping at Vitacost!

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    Reviewed Dec. 19, 2025

    Yummy, yummy, yummy sweets to give out this holiday season. Thank you for the expediency and the good, safe wrapping. The goodies are and will be very much enjoyed. I picked bars that I know personally taste very yummy and have pretty good ingredients.

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    PriceStaffRates

    Reviewed Dec. 18, 2025

    A terrific price on my Tillen Farms pickled asparagus at Vitacost. Much better price than Amazon. The delivery time was also excellent! I believe I had my asparagus in one day or possibly two. Now I'm set for the holidays! Thank you!

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    Vitacost Company Information

    Company Name:
    Vitacost
    Website:
    www.vitacost.com