Vitacost Reviews

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About Vitacost

Vitacost.com is an online vitamin and supplement retailer that offers a wide selection of products. Customers can shop from many different top brands or browse the Vitacost store brands. The company sells vitamins, supplements and specialty diet food products that allow those with dietary restrictions to enjoy many different types of food.

Vitacost Reviews

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    Page 2 Reviews 10 - 40
    Verified purchase
    Sales & MarketingPunctuality & Speed

    Reviewed Jan. 19, 2026

    My husband and I love Aloha bars, especially the pumpkin spice bars. I was delighted to find this limited edition flavor available & on sale at Vitacost. It was easy to order. They were shipped quickly & arrived by the estimated delivery date. I would order from Vitacost again!

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    Sales & MarketingPunctuality & SpeedValue

    Reviewed Jan. 18, 2026

    Great Value. I recently purchased Naturtint hair color products with 20% discount advertised online. Met the minimum purchase required and got Free Shipping. Package was delivered by my door 4 days later. Great CS and the best of All saved money.

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    Customer ServiceSales & MarketingPricePunctuality & SpeedStaffTransparency

    Reviewed Jan. 18, 2026

    The ordering process was very straight forward and easy to select the items required. Placing the items in the cart was simple, and accurately indicated the quantity selected and any applicable discounts. The codes were provided, but it was actually automatically applied in the cart. Any shipping and tax charges were clearly indicated. The order was quickly confirmed, processed and shipped. All information and updates were provided in an email and/or a text. A reliable carrier was utilized, periodic updates were provided along the was and promptly delivered. Excellent products.

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    Online & App

    Reviewed Jan. 17, 2026

    Easy ordering online with a good selection of items. There was a reasonable delivery time. Received items as listed on the website. The website was laid out in a fashion that was easy to find or search for desired items.

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    Punctuality & SpeedTimeliness

    Reviewed Jan. 17, 2026

    I got some awesome deals! I ordered the items on a Sunday afternoon and it came the next day. I have never received my order this order this fast. Vitacost is an awesome company! I always get the best deals!

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    PriceRates

    Reviewed Jan. 16, 2026

    LOVE my order. Got it when I needed it. LOVE the PRICE. When I run out. Will be ordering from this COMPANY every time. Doesn't matter the weather. I know I'll get my order in a reasonable time. It's nice to know YOU can depend 😊 on PEOPLE with GOOD intentions.

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    Sales & MarketingPriceRates

    Reviewed Jan. 16, 2026

    ~ The thing I like most about Vitacost is the information & ingredients listing for each product! Always appreciate the sales/price discounts. My favorite product is the woodstock banana water, hard to find, & vitacost offers the lowest price!

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    Verified purchase

    Reviewed Jan. 15, 2026

    My first order went very well. I will order again. Everything arrived as ordered, no damages and boxes were properly delivered on time. The products available are products I typically purchase so it’s nice to have options

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    Sales & MarketingPriceStaffRates

    Reviewed Jan. 15, 2026

    Great selection of products and the prices are also great. I will order again. I always find quality products at great prices. The sales they have are fantastic. And the free shipping to my house was a bonus!

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    Customer ServicePunctuality & Speed

    Reviewed Jan. 15, 2026

    I've been shopping at Vitacost for more than a decade. Easy to place orders and shipping is fast. No complaints whatsoever - their customer service is great. They have a good selection and I recommend them to all my friends.

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    PricePunctuality & SpeedRates

    Reviewed Jan. 14, 2026

    Prices were great. I was able to purchase a few things I'm unable to find where I live. Shipping was quick. Everything arrived in pristine condition. Breakables were in bubble containers to ensure a safe arrival. Highly recommend and will be ordering again.

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    Verified purchase
    Customer ServiceSales & MarketingPriceRates

    Reviewed Jan. 14, 2026

    I placed an order with Vitacost and It arrived way Quicker than I expected. The only issue I had was when I did not complete the checkout of the order I got an eMail offering 10% off for completing the order. Unfortunately I was unable to use the 10% off with the 20% promo code for the winter Savings. I have ordered from Vitacost several times in the past as they have very good prices on many of their items that are better than Amazon and other online stores.

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    Customer Service

    Reviewed Jan. 14, 2026

    Vitacost and Jovial Einkorn flour were recommended at a bread-making class. The ordering process was very easy and smooth. When the shipping company failed to deliver the flour, Vitacost immediately sent me a replacement! That is great customer service!!! Thanks, Vitacost! I will definitely be ordering again!

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    Customer ServicePricePunctuality & SpeedRefunds & PayoutsStaffRates

    Reviewed Jan. 14, 2026

    Vitacost has been my partner in health for 20 years. As I am aging and now a senior, I find that to take care of my health, I need a partner like Vitacost to buy supplements and read reviews for products that I am considering for my health. This company carries products that I sometimes can’t order elsewhere and if so, are more expensive. Vitacost manages to keep their prices affordable. I hope that continues. My only concern has been of late…the last year. I have had issues with the carriers that deliver my orders. At times, my order never came. I had to track it down only to find that it had been returned to Vitacost because of damage and undeliverable. I always had to track the order and give Vitacost a call to get a refund. To Vitacost’s credit, I wrote a customer service rep and she responded with apology.

    Regardless, I hope this doesn’t continue because it seems a pattern in the last year. I have decided it is better if I don’t have my orders delivered to my door. I now have the order delivered to FedEx and pick it up at the service center. It seems more reliable that way and it works. I’m adaptable. I would give Vitacost 5 stars except for the last year of several missing orders, which after I tracked down. Then called, then refunded and issue ended. I hope my new plan to pick up orders is the final solution because I love this company!

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    Verified purchase
    Punctuality & Speed

    Reviewed Jan. 13, 2026

    I’m a long-time customer, and will continue to order from them, as they continue to do a stellar job with product selection, environmentally-conscious packing, and quick shipping. What more can I ask?

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    Staff

    Reviewed Jan. 13, 2026

    Excellent quality and value for Vitacost products. I received my order in a timely fashion, and it is exactly as it should be. They do a great job of providing me with my supplements. and quality foods.

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    Customer ServiceSales & MarketingStaff

    Reviewed Jan. 13, 2026

    The stackable deals, combined with site-wide sales present great savings on healthy products I wouldn't be able to purchase otherwise! Customer Service has been excellent about refunding/resending items when I experience damaged goods either by insufficient packaging or from shipping mishaps. VitaCost inventory is quite large, which enables me to shop & save big on grocery, health/beauty, supplements, pets, household items & cleaners!

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    PriceRates

    Reviewed Jan. 12, 2026

    Vitacost offers premium specialty foods & supplements for a reasonable price. They told me to expect the order on Friday, but it arrived on Wednesday of the same week! They packed the box precisely & professionally. Always 5 star service!

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    PriceRefunds & PayoutsStaff

    Reviewed Jan. 12, 2026

    After ordering organic apple cider vinegar, I realized that I did not meet a value to avoid paying for shipping. After contacting Vitacost, the representative helped me order the same item in increased number of bottles to avoid shipping costs. The initial shipment could not be halted but I received refund for shipping and the amount paid for the bottles. The representative said I would receive instructions to ship the initial shipment back. After a few days I inquired when I would receive the instructions for the return. The representative I spoke to this time said I can just keep the initial shipment and give the bottles to friends.

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    Verified purchase
    PriceRates

    Reviewed Jan. 12, 2026

    Good prices. Thankful that you had my Natureade Herbal Expec at the proper price. I know that the company that MAKES it, **, first said they stopped producing it. Then they PRICE GOUGED ME, as they kept other sites like Vitacost from getting the product.

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    PricePunctuality & SpeedRates

    Reviewed Jan. 12, 2026

    Vitacost is my go to for high quality supplements from the best brands in the business at the lowest prices. Delivery always arrives as scheduled. I'm happy to admit I've been a satisfied repeat customer for over 10 years.

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    PriceRates

    Reviewed Jan. 12, 2026

    I looked locally and then on the web for the specific product that I wanted. I found it Vitacost at a very reasonable price. Shipping was reasonable as well. The product was received with a minimum of delay.

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    Punctuality & SpeedEase of Use

    Reviewed Jan. 10, 2026

    I received my order quickly and the product was exactly what I was expecting. My doctor actually told me to order this and to take it before and after my knee replacement surgery. It is easy to use and dissolves in juice quite well with not much product taste.

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    Sales & MarketingPriceStaffRates

    Reviewed Jan. 10, 2026

    I was very impressed with Vitacost promptness of delivery, excellent price with discount coupons. I would definitely recommend Vitacost to family and friends. I am a satisfied customer. I am surprised I’ve never heard of Vitacost before my recent purchase.

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    PriceRates

    Reviewed Jan. 10, 2026

    Vitacost had exactly what we wanted at the right price. Ordering was simple. We got the order within two days! Who could ask for anything more! We will continue using Vitacost for all our pet products!

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    Customer ServicePunctuality & SpeedStaffEase of Use

    Reviewed Jan. 10, 2026

    Great variety of brands to choose from. Quality is excellent. Easy to use website and telephone order is great too. the service representatives are knowledgeable and helpful, patient and friendly. We order frequently and enjoy the fast delivery service. It’s a pleasure doing the with your company. A more detailed review?? Hum… We order supplements we feel benefit our health as seniors (octogenarians) and maintain our active healthy lifestyle. Multi vitamins plus B vitamins, zinc with copper and other minerals not easily sourced from our diet. Thank you! Sorry we did not save our shipping label and no receipt was packaged!

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    Punctuality & Speed

    Reviewed Jan. 8, 2026

    The order was filled quickly and was in good condition. The only new item to me was the Rise bars. I was hesitant to order a whole box of a bar I had not tried before, but the reviews were good. Fortunately, I was very pleased with them. I am so happy to have finally found a nutrition bar that I like!

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    Verified purchase
    Customer ServiceStaffHonesty & Transparency

    Reviewed Jan. 8, 2026

    I don't know what has happened to the company, but it isn't good. I have been a Vitacost customer for *many* years, and they have always been reasonable. This past week, I had some problems with an order, and after contacting customer service several times through different means, and not being able to resolve the issues after discussing them with three different "customer service" agents, I have given up, cancelled my subscription to their emails, and will never order again. When possible, I refuse to deal with companies that cannot be trusted. The customer service agents actually lie. Something has changed, and if they don't get their act together, they are going to lose a substantial number of customers.

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    Customer ServicePricePunctuality & SpeedStaffRates

    Reviewed Jan. 7, 2026

    I've been buying from Vitacost for years. I'm always impressed by the selection, their low prices, their fast and free shipping (when you spend 49 dollars). I have never had to return a product and their customer service is outstanding.

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    Verified purchase
    Staff

    Reviewed Jan. 7, 2026

    I can't believe how well it was packaged for shipping. You would have thought it was a box full of China (instead of psyllium). That tells me a company cares. I will keep you in mind for future purchases.

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    Vitacost Company Information

    Company Name:
    Vitacost
    Website:
    www.vitacost.com