Teladoc Health Reviews

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Edited by: Joanna Broder

About Teladoc Health

Teladoc Health is a virtual health care provider offering a range of medical and mental health services, including support for attention-deficit/hyperactivity disorder (ADHD) patients. Through its digital platform, it connects individuals with health care professionals who specialize in various fields. Teladoc Health accepts many major insurance plans and also offers self-pay options to accommodate different needs.

Pros
  • 24/7 availability for nonemergencies
  • Accepts major insurance plans
  • Accessible for U.S. expats
  • Accepts all major credit cards and PayPal
Cons
  • Does not support emergency or urgent care
  • Registration required to view self-pay pricing
  • Cannot prescribe controlled or nontherapeutic meds

Teladoc Health Reviews

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    Customer ServiceSales & MarketingPricePunctuality & Speed

    Reviewed Sept. 1, 2025

    My husband was suffering with a sinus infection for about 6 days, but because it wasn't longer than 10 days the Doc said she couldn't prescribe antibiotics. He would have to wait 3 days and call back and then she could call them in along with charging him another $54.00. I will let everyone I know not to call them, along with everyone at my workplace where they offer this service to us. BEWARE. SCAM.

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    Customer ServiceSales & MarketingPunctuality & SpeedRefunds & Payouts

    Reviewed Aug. 31, 2025

    Hopefully my experience experience with Teladoc and save someone from them stealing $90 from your account. Was very ill couple weeks ago. Really bad nausea so I thought I'd give Teladoc a shot, I call. I tell them what medicines I'm on. She recommends I get **. Mind you this was the first initial call so she got all my information and there were no medicine interactions. 2 hours later I get an email from teladoc stating that the ** would interact with my other medicine and I would not be getting prescribed **. Okay fine I would like my money back or a different prescription since I paid for a service. They told me how bad they feel that I can't get a refund nor a prescription... So they just took $90 from me and told me to kick rocks.

    Now if you pay for a service in this country you are supposed to get service whether happy about it or not, but I got no service. Just a denial and stealing money from me. So long story short Tampa general not even 60 days prior gave me both medicines together in the hospital.. So it sounds like they are just a scam. Be very careful, have reported them to the BBB and many others. They need to be out of business for fraudulent services.

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    Teladoc Health Company Information

    Company Name:
    Teladoc Health
    Address:
    2 Manhattanville Road
    City:
    Purchase
    State/Province:
    NY
    Postal Code:
    10577
    Country:
    United States
    Website:
    www.teladochealth.com