Mayo Clinic

All I can say is the other reviews I don't understand. We've had a grandson that was here with end stage renal disease that they treated and they have been the best hospital that he could have ever gone to. I was sitting on my life's door thinking I wasn't going to make it. When I arrived here I was in really really bad shape. They did surgery on me and took care of me for a week and nurse me back to health. I couldn't have asked for a better team. They're a damn good hospital. Anyone who says different needs to be put in their place. Nothing's perfect. No matter where you go but a lot of times things are what you make them. All I can say is a surgical team that worked on me when my stomach exploded was unbelievable at fixing and they found another problem with my gallbladder. It removed that also so all I can say is I feel better than I felt it a long long time since being here for only one week.

I am giving the Mayo Clinic in Jacksonville a 5 star rating because the folks that schedule appointments really go out of their way above and beyond to ‘In my case because I live so far away‘ to really try and get in as many needed appointments on that same day and get the most out of our time and long journey while I’m there. The scheduling department at Mayo Clinic Jacksonville are Awesome and great to deal with

I was diagnosed with advanced prostate cancer 2 years ago and this has devastated me and my family. My local providers recommended watchful waiting until there is distant metastatic disease. I was not satisfied with this. I wanted to be as aggressive as possible to prevent metastatic disease. A friend of mine recommended the Mayo Clinic and I have been a patient there ever since. I received aggressive treatment and I am cancer free now. I am hoping that this treatment will prevent disease reoccurrence. I am currently dealing with the expected side effects of cancer treatment and I continue to get treatment at Mayo for that. I have extremely grateful to Dr **, Dr **, Dr ** and Dr ** for the exceptional care that I received. I am confident that I am getting the best possible treatment in the world.

2021 was a tough year, I was diagnosed with a Heart disease and the Place where I was referred at first just advised me to have my affairs in order, back to my primary Cardiologist and he made some research and ended referred me to Dr.Fred ** (Mayo Clinic) in Jacksonville Florida. That doctor after review my studies interview me online and set a date for a procedure, EVERYONE since the moment we got there was A1 and the team who get you ready before surgery was the reason I went at ease to the procedure and fully confident, I'll be in GREAT HANDS. Doctor ** and Team God bless you and anyone in need for a special medical care I'll recommend go-to Mayo Clinic.. Thanks for a Second chance

Desperately seeking help in shedding a significant amount of weight, I decided to try the Mayo Clinic solution. Not only was the application less than helpful (I lost nothing) cancellation of my 12-mos subscription required that I pay the balance of the next lowest, 6-mos window AT THE HIGHER PER MONTH RATE. No doubt this was outlined in the fine print and shame onto me for not reading thoroughly. BUYER BEWARE.

It is disgusting that Mayo Clinic only cares about someone's help for 3 months, then you get dropped from a waiting list. After this, you can no longer get an appointment. How does this possibly help a patient get care. As a patient, you are telling me I DON'T MATTER.

Emergency admin staff were rude over my refusal to wear mask, the only hospital in Jacksonville and probably the state that still requires one, not in line with any health agencies, state and federal. I was escorted off premises by two security guards. It's also common knowledge that many died/killed with their ** protocol, including my coworker, and I'm happy to see that we are now seeing lawsuits because of this in Duval County.

I need help diagnosing if my wife has a personality disorder. Mayo Clinic came up as the best rated source of such patient care. I filled out their mental health form and submitted it. They set up a phone consultation on March 16 at 9AM and reminded me by text 3 times. They did not call me and when I called them they told me they discontinued that patient care service in June of 2022!!! I see their reviews are very mediocre on Consumer Affairs. These are terribly incompetent, useless psychiatric services. Do not waste your time with Mayo Clinic. I guarantee you disappointment and in my case more damage to my already fractured marriage!

If you are going to be seen at Mayo Clinic, you or a caregiver need to pay attention to details. I had so many inaccurate things written in my chart...a couple times I thought perhaps they confused me with another patient. I had several delicate tests where my husband couldn't be present. The staff were quite insensitive and laughed and talked with one-another as if I wasn't there. I felt more like an object to be moved from place to place rather than a person. And the billing department - some of the most rude and aggressive people I've ever encountered. We've never been late with a medical bill and there was a glitch with our insurance. In my FIRST communication with a billing staff member, she mentioned collections! When I expressed my outrage she backed way off.

First, I would like to say that the scheduling personnel are friendly, helpful and professional. My issue is with being able to get an appointment. I have been a Mayo patient since the early 90's. For many years if you called to get into a department they would schedule you in a relatively short waiting period. The past 5 years, + or -, have been a major disappointment. I just called for an Orthopedic consult for a torn Meniscus and they said they could schedule me for a year from now. I have previously requested appointments with Neurology, Rheumatology, Cardiology and Dermatology. The answer is either no or, "We will schedule you for another year." This is unreasonable and unacceptable.