Mayo Clinic Reviews

Came here for a pituitary tumor & Endocrinology issues. The doctors are great but support staff has been an absolute nightmare to deal with. Everyone from scheduling, labs, to financial department. The staff give miscommunication, give wrong information, cover for each other and are rude. When you travel from out of state to receive quality care, you expect better than you receive from the staff here at the Mayo Clinic. But I do love my doctor. They are top notch, it’s too bad the staff is not.

If anyone out there is looking for answers or help with understanding your medical problems, this is a great way to go! I have a very unusual Dx and needed some of my questions and was put in touch with a wonderful Dr. who answered everything. Please give this a try as I don't think you will find a better place for answers in this country than the Mayo Clinic.

I have spent years trying to get help for my pain and fatigue. No doctors can help me. I reached out to them, and they sent me a cold email stating they couldn’t help me. I feel like crying since I’m not even old and have to live my life in pain.

There are some very good doctors at Mayo. Sad to say some of the nurses love drama! In my opinion do not leave the elderly or children there. Mayo does not care about the patients rights. You do not dare be an advocate for your loved one or you may not be allowed to visit again. I needed law enforcement to help me get my elderly Mother out of the hospital.

I was told by "Dr" ** that a sore on my tongue was cancer and if it was not removed asap it would spread and my jaw would need to be removed. Like an idiot I trusted this quack and let him mutilate me. I have been in constant pain ever since. Then he wanted to grind on my teeth because he said that was the issue now. My dentist said that there is no issue with my teeth after I talk with her about it. I was sent back to work in extreme pain and on drugs because ** no longer wanted to deal with the mess he created. He said I was completely healed.

I had surgery done by an excellent surgeon 2 years ago. At the time he was at MD **. He is now at Mayo Clinic. I called this week on Tuesday to get an appointment for some issues I've developed. I was told they rejected my request. Not because of insurance, but my issue didn't meet some standard. I pushed back and a supervisor allowed a message to be sent to the doctor's. nurse. I was told someone would call be within 2 days. It's now been 3. I've not heard from anyone. What is it with Mayo? Do they think they are better than everyone else? This is my second attempt to work with Mayo. Both times have resulted in failure.

My husband had a CT angiogram done at Mayo Clinic. It showed that he had coronary artery disease with multiple blockages. While waiting for a call back to schedule a catherization, he experienced chest pain a few days later. Took him to Emergency at Mayo where they ran some tests and they discharged him and said to wait on scheduling his catherization. A week later since we had not heard anything from Mayo, he had a catherization done at Memorial Hospital Heart Center. They admitted him immediately because he had 90% blockage in all 4 arteries. They basically said that when he has a heart attack which can happen at any time, it would be fatal. Mayo Clinic discharged him a week before when he went in with chest pain! He could have died! To this day which is 2 weeks post quadruple bypass at Memorial hospital, nobody has called to schedule my husband for his catherization from Mayo Clinic.

I was transported from my house to William Newton Hospital here in Winfield Ks. My blood sugars had bottomed out. I had ate 4 brownies to attempt to raise it. After 4 brownies it was only reading 55. Paramedics were dispatched. I only lived 8 blocks. Upon arrival my blood sugars were still extremely low. After I was given a room and 18 hrs passed I was denied my pain meds they prescribed 10 mgs. This guy was the reason. I felt insulted, as if he wanted to call me a liar. Without ever seeing me. I cannot attest to what type of Dr he is. But anyone who can not see me and pass judgment on me, I have no reason to see. I wouldn't recommend him to anyone though.

Mayo Clinic is not bad, but they aren’t particularly special either. Their largest problem is their questionable ethics around cost disclosure, their unwillingness to own up to their mistakes, and refusal to even apologize when wrong. They casually suggest expensive tests right in the middle of visits without providing the patient warning or the opportunity to research the cost. Furthermore they intentionally charge 4x to 5x the generally accepted rate if you have private insurance, which is catastrophic for folks on a high deductible plan. When called out for their bad behavior and obscene procedure costs, their billing department will not budge and hides behind their “Board of Governors” to try to justify taking their insured customers to the cleaners.

I have used the Mayo Clinic Jacksonville for a few years now and will be looking elsewhere for my future medical needs. While they may have some good doctors and many specialties, their customer service and prices are very high. I have had to ask for estimates on every visit and even the estimates are wrong. My daughter had blood tests done and the charges were over $1300. I asked how they could be that high and was told that they asked for special tests. No one asked me, and when I compared those to any blood test company the costs were 10-15% of that around $180.?!