Mayo Clinic Reviews

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Mayo Clinic Reviews

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    Page 1 Reviews 0 - 10
    Staff

    Reviewed Feb. 5, 2026

    I have been rejected by Mayo 3x in the past year. For the past 9 years my health and mobility have been in decline with no end in sight. I am unable to find a doctor who will actually help me or at least try to find out what is wrong (hint multiple issues). I had hoped would be my answer. Each time they rejected me they told me to continue treatment where I live. If I could at least a diagnosis where I live I would let alone treatment. They are like every doctor everywhere, absolutely no regard or concern for someone’s 9 years of suffering. I have been shoved into the cracks by Tucson medical community and I’m never getting out of if you think Mayo offers help, think again.

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    Reviewed Jan. 15, 2026

    I opened up a case in early December 2025 for my 15 year old daughter to get A second opinion of her wrist, due to a fall. We come from Canada and this would be done through the International Office. We have no insurance. We would have to pay for everything out of pocket. We began the process and were instructed to send the reports and images we had. The first email says, "Please send us any medical records or other relevant information." No mention of cost.

    The second email says nothing about a cost either. The third email says, "A physician from one of our specialties will review your medical records to determine if Mayo Clinic can provide additional benefit. There is no cost for this record review." In that same email, there is a statement that says, "You may incur charges if radiology and/or pathology slides need to be reviewed by a radiologist and/or pathologist." But, there's no sense of what it could possibly cost.

    We did send images and we sent the radiologist's reports with each one. So, to determine IF the Mayo Clinic could even consider taking my daughter as a case, shouldn't really have required another radiologist to interpret the images. So, we got an invitation for an appointment. All I had to do was give $10,000 US as a "pre-service deposit" to be able to schedule in-person appointments. No indication is made as to what anything could cost. No estimate of the cost of a doctor visit, an x-ray, a blood test, etc. Essentially, we will charge you what we want and you agree to it all. Well, this is a lot of money and we decided to look elsewhere, primarily because there was no minimum or maximum cost provided. I can't agree to something if I don't have a clue as to what it could possibly cost. After all, I was only looking for an opinion.

    Today (Jan 14th) I received a bill for $1099 USD for reading the CT and MRI I sent ($1537 CAN). Being Canadian, where we don't pay for anything related to medical/hospital care, this is surprising and simply amazing as I wasn't notified it was going to happen. I was only told it may happen and I may get a bill. No one asked me to proceed/approve at this incredibly high cost. I would have said no if asked. I don't understand why the images i sent would require another radiologist to interpret them when I sent it with the original images. By the way, the reports were interpreted but I wasn't notified until I received the bill today and I did not receive a copy of the written report.

    We have sought other opinions from around the world, including other US-based hospitals. Everywhere else, they have given a cost for a "second opinion" up front and they stick to it. With the Europeans, we have had online appointments with surgeons and specialists, with no fee assessed (they were provided the same reports and images as we sent Mayo). So, for fellow Canadians and any international patients - proceed with caution. There is no regard for your money. The Mayo Clinic will charge you anything they want without seeking approval first.

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      Customer ServiceStaff

      Reviewed Jan. 5, 2026

      Exceptional care, communication, expertise, and compassion from all of the nurses and doctors I met during my recent stay at Mayo Clinic in Arizona. There is no comparison to the other few times I was at a non-Mayo facility. The care made such a difference in my experience.

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      Customer ServiceCoveragePunctuality & SpeedStaff

      Reviewed Dec. 3, 2025

      Came here for a pituitary tumor & Endocrinology issues. The doctors are great but support staff has been an absolute nightmare to deal with. Everyone from scheduling, labs, to financial department. The staff give miscommunication, give wrong information, cover for each other and are rude. When you travel from out of state to receive quality care, you expect better than you receive from the staff here at the Mayo Clinic. But I do love my doctor. They are top notch, it’s too bad the staff is not.

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      Staff

      Reviewed Oct. 22, 2025

      If anyone out there is looking for answers or help with understanding your medical problems, this is a great way to go! I have a very unusual Dx and needed some of my questions and was put in touch with a wonderful Dr. who answered everything. Please give this a try as I don't think you will find a better place for answers in this country than the Mayo Clinic.

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      Customer ServiceStaff

      Reviewed Oct. 3, 2025

      I have spent years trying to get help for my pain and fatigue. No doctors can help me. I reached out to them, and they sent me a cold email stating they couldn’t help me. I feel like crying since I’m not even old and have to live my life in pain.

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      Staff

      Reviewed Sept. 28, 2025

      There are some very good doctors at Mayo. Sad to say some of the nurses love drama! In my opinion do not leave the elderly or children there. Mayo does not care about the patients rights. You do not dare be an advocate for your loved one or you may not be allowed to visit again. I needed law enforcement to help me get my elderly Mother out of the hospital.

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      Staff

      Reviewed Sept. 28, 2025

      I was told by "Dr" ** that a sore on my tongue was cancer and if it was not removed asap it would spread and my jaw would need to be removed. Like an idiot I trusted this quack and let him mutilate me. I have been in constant pain ever since. Then he wanted to grind on my teeth because he said that was the issue now. My dentist said that there is no issue with my teeth after I talk with her about it. I was sent back to work in extreme pain and on drugs because ** no longer wanted to deal with the mess he created. He said I was completely healed.

      Then my tongue swolled up like a bullfrog, he was then forced to write an excuse for my work. I then made an appt. with the top ENT at Mayo Rochester. They told me it wasn't cancer and refused to do any corrective surgery to ease the pain and help me speak better. They said they were afraid that it would only make it worse. I asked them why this "dr" ** didn't refer me to them in the first place and they just stood mute for a while then stated that "dr" ** did a "satisfactory" job on what he did. You could tell they were being forced to carry company line. Since I signed giving them permission before surgery I have no legal recourse. The medical field has the best lobbyist in the USA I am told. I am forced to live in pain with what this butcher did to me.

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      Customer ServiceCoveragePunctuality & SpeedStaff

      Reviewed Sept. 20, 2025

      I had surgery done by an excellent surgeon 2 years ago. At the time he was at MD **. He is now at Mayo Clinic. I called this week on Tuesday to get an appointment for some issues I've developed. I was told they rejected my request. Not because of insurance, but my issue didn't meet some standard. I pushed back and a supervisor allowed a message to be sent to the doctor's. nurse. I was told someone would call be within 2 days. It's now been 3. I've not heard from anyone. What is it with Mayo? Do they think they are better than everyone else? This is my second attempt to work with Mayo. Both times have resulted in failure.

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      Customer ServicePunctuality & Speed

      Reviewed Sept. 4, 2025

      My husband had a CT angiogram done at Mayo Clinic. It showed that he had coronary artery disease with multiple blockages. While waiting for a call back to schedule a catherization, he experienced chest pain a few days later. Took him to Emergency at Mayo where they ran some tests and they discharged him and said to wait on scheduling his catherization. A week later since we had not heard anything from Mayo, he had a catherization done at Memorial Hospital Heart Center. They admitted him immediately because he had 90% blockage in all 4 arteries. They basically said that when he has a heart attack which can happen at any time, it would be fatal. Mayo Clinic discharged him a week before when he went in with chest pain! He could have died! To this day which is 2 weeks post quadruple bypass at Memorial hospital, nobody has called to schedule my husband for his catherization from Mayo Clinic.

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      Mayo Clinic Company Information

      Company Name:
      Mayo Clinic
      Website:
      www.mayoclinic.org