Luma Health Reviews

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Edited by: Amanda Futrell
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About Luma Health

Luma Health offers physician-prescribed GLP-1 weight loss treatment with compounded semaglutide and tirzepatide. Both are available as injections or oral tablets, with dosing personalized by a licensed provider. The company also offers women’s hormone therapy. Plans cost $90 to $165 per month and include medication, provider visits, dose adjustments, 24/7 care team access and free shipping.

Visit mylumahealth.com
Pros
  • Injectable and oral options available
  • Includes provider visits and dose adjustments
  • 24/7 access to care team
  • Free two- to three-day shipping
  • FSA and HSA eligible
  • Payment plans through Affirm
Cons
  • Strict cancellation window
  • Doesn't accept insurance

Luma Health Reviews

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    Page 2 Reviews 5 - 35
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    Staff

    Reviewed July 24, 2026

    I had a wonderful experience with Luma Health, and I truly appreciate the support I received throughout my health journey. From the very beginning the team made me feel welcome, listened carefully to my concerns and took the time to explain everything clearly. Their professionalism and dedication gave me confidence that I was in good hands. The staff consistently checked in on my progress, answered my questions with patience and helped me stay motivated to reach my health goals. I highly recommend.

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    Reviewed July 21, 2026

    Easy process. I was in and out. Great service. I felt very comfortable with the services provided.

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    Customer Service

    Reviewed July 20, 2026

    Luma Health is a great company from start to finish. First thing that stuck out to me was I was actually able to speak to a live person when after I submitted my request. The first texted me and then asked if I would like a call.

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    Luma Health
    Response from Luma Health

    Thank you for your thoughtful review! We're so glad to hear that speaking with a real member of our team made a positive first impression. We believe great communication starts from the very beginning, and we're happy our team was able to reach out, answer your questions, and provide the personal support you deserved. We truly appreciate your trust in Luma Health and thank you for your recommendation.

    Online & AppStaffEase of Use

    Reviewed July 20, 2026

    Luma Health’s GLP-1 weight loss treatment was everything I was hoping for and so much more. The injections & oral tablets, are all outstanding options- with me having chosen the tablet form. Not to mention the process was extremely smooth and easy to navigate with wonderful customer support. I would highly recommend!

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    Punctuality & SpeedStaff

    Reviewed July 20, 2026

    Scheduling was quick and fit into my busy day. I appreciated how straightforward everything was, and the reminders helped me stay on track. Overall, it was a really convenient experience.

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    Luma Health
    Response from Luma Health

    Thank you for your wonderful feedback! We're thrilled to hear that scheduling was easy and convenient for your busy schedule. Our goal is to make every step of the process as straightforward as possible, and we're glad the reminders helped keep everything on track. We truly appreciate you choosing Luma Health and look forward to continuing to support you on your health journey.

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    Customer ServicePricePunctuality & SpeedStaffRatesTransparency

    Reviewed July 20, 2026

    Really knowledgeable and helpful. Appreciate the transparent pricing and quick turnaround. Luma Health has been excellent to deal with and they actually answer the phone when you call, so refreshing to not jump through all the AI hoops.

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    Luma Health
    Response from Luma Health

    Thank you for your thoughtful review! We're so glad to hear you appreciated our transparent pricing, quick turnaround, and responsive customer service. We believe getting help should be easy, which is why our team is always here to answer your questions and provide personalized support. Thank you for trusting Luma Health—we're grateful to be part of your health journey.

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    Customer ServiceStaff

    Reviewed July 20, 2026

    Excellent customer service, great communication and extremely helpful! Answered all my questions kindly.

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    Luma Health
    Response from Luma Health

    Thank you for your kind words! We're delighted to hear that our team provided excellent customer service and clear communication while answering all of your questions. Creating a helpful, supportive experience for every patient is our top priority. We truly appreciate your feedback and thank you for choosing Luma Health.

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    Customer ServicePricePunctuality & SpeedStaffRates

    Reviewed July 20, 2026

    Luma Health offers women's hormone therapy below the average cost. Luma uses cutting edge ai to help improve health care from scheduling to intake and follow up. Luma offers quote based subscription packages to Healthcare systems and clinics with what luma offers and at their prices I wouldn't hesitate to recommend them to a Healthcare system.

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    Luma Health
    Response from Luma Health

    Thank you for sharing your experience and recommendation! We're honored to hear that you recognize our commitment to making healthcare more accessible and affordable. At Luma Health, we combine innovative technology with personalized care to simplify everything from scheduling and intake to ongoing support. We truly appreciate your confidence in our team and your recommendation to healthcare organizations looking to improve the patient experience.

    Transparency

    Reviewed July 20, 2026

    I liked how easy it was to stay updated throughout the process. Everything was organized, and I never felt confused about what to expect. It made the experience much more convenient.

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    Luma Health
    Response from Luma Health

    Thank you for taking the time to share your experience! We're delighted to hear that our communication kept you informed and that the process felt organized and easy to follow. Making healthcare as simple and convenient as possible is one of our top priorities. We appreciate your trust in Luma Health and look forward to continuing to support you on your health journey.

    Customer ServiceTransparency

    Reviewed July 20, 2026

    Title: Great Communication. ⭐⭐⭐⭐⭐ I liked how easy it was to stay updated throughout the process. Everything was organized, and I never felt confused about what to expect. It made the experience much more convenient.

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    Luma Health
    Response from Luma Health

    Thank you for your wonderful review! We're so glad to hear that our communication and updates made your experience simple and stress-free. We work hard to keep every step of the process clear and convenient, and it's great to know that came through. We appreciate you choosing Luma Health and look forward to supporting you throughout your journey!

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    Luma Health Company Information

    Company Name:
    Luma Health
    Address:
    8 The Green, Ste. A
    City:
    Dover
    State/Province:
    DE
    Postal Code:
    19901
    Country:
    United States
    Website:
    mylumahealth.com