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How to find the best hospice care

What to look for when you’re deciding on hospice care

Profile picture of David Chandler, Ph.D.
by David Chandler, Ph.D. ConsumerAffairs Research Team
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Hospice care, or end-of-life care, is a type of medical care for people in the final stages of a terminal illness. Rather than focusing on battling illness, hospice care is designed to ensure a patient is as physically and emotionally comfortable as possible.

Choosing the right hospice care is one of the most important decisions you can make for someone. Talk with your loved ones to make sure you understand their needs; if they’re not able to communicate, you can consult with a healthcare professional to discuss available options. The ultimate priority is the patient’s comfort in the last days of their life.

How to find hospice care

When it’s time to find hospice care, there are a few considerations you should keep in mind. Here’s some general advice for anyone looking for hospice care, regardless of their personal circumstances.

  • Ask for recommendations: Talk to doctors, nursing homes, family members and anyone else who has knowledge of hospice care. Medical professionals are your best bet when it comes to advice. Look for a home care provider who focuses on hospice care.
  • Look for accreditation: Check to see if your hospice care options are accredited by the Community Health Accreditation Partner (CHAP) or the Joint Commission on Accreditation of Healthcare Organizations (JCAHO). Hospices don’t have to be accredited, and those that aren’t still provide quality care. Accreditation simply means a third party has reviewed their services and found them acceptable.
  • Medicare certification: A hospice that qualifies for Medicare certification must provide 16 different core (counseling, doctors’ appointments, food preparation, etc.) and auxiliary services (physical therapy, home care). If you’re a Medicare beneficiary, you’ll need to find a hospice that’s Medicare-certified for it to be covered.
  • Time in operation: The longer the hospice has been in operation, the more likely it is to have a good reputation. A hospice that’s been operating for more than three years is a good indication of stability.
  • Personal relationship: After meeting with the hospice provider, you’ll have a general idea of who’ll be caring for your loved one. You’ll know, for instance, if they’re people you can handle spending some time with. It’s important to make sure you and your loved one get along with the caregivers before you commit to their services.
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What hospice services to look for

In addition to providing general comfort, hospice care can offer a variety of services. You’ll want to address any specific needs you or your loved one has. Some additional services you should look for:

  • Pain relief: If the patient deals with a lot of pain, make sure your hospice care provider can help with this; this service could require medical professionals to administer pain medicine.
  • Spiritual guidance: If your loved one has any religious customs you want observed, look for a hospice with a chaplain or religious leader who can offer spiritual help.
  • Family help: Find out what the hospice will expect in terms of help from the family. If you can’t prepare food, keep the house clean, change bedpans or administer medication, make sure the care provider will cover these tasks.
  • Inpatient options: Most hospice care takes place in the patient’s home, but your loved one might require inpatient care. Inpatient hospice care leases beds in a hospital or nursing facility in order to move patients if they need it.
  • Bereavement services: Most hospices offer standard counseling services, but some have specialized bereavement services and support groups for patients and their families. Ask your hospice provider about its bereavement service options to see if any fit your particular needs.

Bottom line

There’s usually no easy way to find the right hospice care; it’s likely your search is taking place during a painful and emotional time. Your doctor can make at least a few recommendations for you, though. Meet with each hospice care provider, and choose the one with services best suited for you and your loved one. The most important thing to remember is their comfort — you want to find the hospice provider who’ll help keep them as comfortable as possible.

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Profile picture of David Chandler, Ph.D.
by David Chandler, Ph.D. ConsumerAffairs Research Team

David Chandler, Ph.D., writes for the ConsumerAffairs Research team to help consumers make smart purchasing decisions. David is passionate about creating content that is useful and informative, and he devotes several hours to researching companies, industries and articles for each piece of content he writes to help consumers find what they need.