Everlywell Reviews

Watch out for this company's deceptive "membership". The 45.00 fee for initial consultation seems reasonable, but after the consultation I decided I didn't want the drug and cancelled over the phone. The next month they billed me for $139.00 "membership." They denied that I had cancelled and refused cancel or refund. After multiple calls to foreign customer service reps The membership was cancelled. But denied any refund. Never got any product.

Despite not providing ANY services this company will be you and refuse to cancel your membership or refund any money charged for their nonexistent services. AVOID like this company like the plague they are on the healthcare system.

I'm a medical doctor who ordered test kits for convenience for my own lab work. Not a single test was accurate. The company confirmed that the results were inaccurate but still refused to refund the prepaid membership due to fine print that once you pay, you do not get a refund. Inaccurate, unreliable tests and lack of accountability for their product. I would never recommend their product.

Big mistake buying from them thinking they were legit which they are a rip off! Don’t waste your time with them! A big wasted of time and money. They say they have my blood test but that I don’t register it which I did, I believe it’s just another con to have me not realize that they have no clue about nothing. So unhappy with the outcome and bad experience. I’ll let others know not to waste their money and time since it’s not worth it

I am in the weight care program and their customer care department OpenLoop is overseas and messes up everything from my appointment time to the pharmacy my medication is at. I went three months without medication because of a supply shortage and never got refunded even though open loop told me on the phone they would cancel me and put in a refund since I had not been able to get medication. Horrible customer service and follow through.

Everlywell is a scam company. I am my son's medical and healthcare representative and I have been called by several other similar companies and Everlywell. They all purport to be "partners" with my son's healthcare providers and his medical insurance companies and that they have contacted him/me to offer services and the latest offering of a particular blood test kit we received in the mail.

This company is garbage!!! There are other very quality tests out there, this is a a terrible company. Very unreliable!!! They also gave us a coupon code and it looks like it is going through, then it doesn't, and we were charged full price for a test that I had endless coupons available for!! This was first my husband, and the email confirmation went to him, as the test taker. When I realized we were overcharged, they said they would not refund us the 25% promised w coupon. Plus, we cross tested another test, and their results are not accurate. RUN!! This is an over-priced scam company!!!

This company is at best a scam and possibly criminal. I was offered a free test with partner company Amgen. When I received the free test kit and returned it following all directions completely, which included kit registration with Everlywell, and I might add I took screenshots confirming all my confirmed successful completion of steps, I was told I must pay fees or my results would not be released. I contacted both companies with no responses. A scam on the public and possibly criminal activity. Shame on Amgen and Everlywell

Highly do not recommend the Vitamin D test. Lab has trouble processing. Lancets not great. Will not refund full amount of test even if you follow instructions 100 percent and sample and/or lab fails. Again, do not recommend.

I ordered indoor/outdoor allergy test kit. It took a few weeks to get to me and the first day I gave exactly enough blood as it stated and I sent it off. It took 17 days for them to get it, which is crazy, they emailed me the next day and said not enough sufficient blood and I needed to redo it. I prick my finger often for blood and I’m a cancer patient, I know I did enough!! They sent me another kit, it arrived quicker this time, I did exact same thing as I did before…It’s been 12 days and they still don’t have it. I offered to pay 2 day shipping since this test is time sensitive, they refused, sent me my money back and deleted my test kit from my Everlywell. I emailed back and forth stating I didn’t ask for a refund but they responded pretty much too bad. They still haven’t got my blood in and once they do they will dispose of it. What in the world?!? Is this company legit? I am floored by how I was treated. Never again!!

Dr. ordered a colon cancer screening. Received the test, completed the test and put my name/address/phone on the sample tube and FedEx it back to them. Waited weeks and no test results, tried to go on their site and retrieve the result, but would not let me log on. Called them and finally got thru to a human. They said the name on the test samples did not match what they had for name/address/etc. so they did not process it, said that test was for another individual. Never called me, never texted me, never emailed me, just did not do the test and let it expire. All they could do was apologize, BUT OFFERED NO SOLUTION, sorry does not cut it in today's world. How could you trust any result from a test after this?

I was having side effects from a ** I was taking to control cholesterol. So I stopped taking it to see if indeed the side effects would stop. I went to fish oil and other natural ways to control cholesterol. I wanted to monitor my cholesterol once a month to see how it was changing. I bought 3 tests for $50 each from Everlywell. Waited a month after stopping the statin and took the first test. Finally got an email saying there was a problem with the test. They sent me a free replacement test. Ok, now 1.5 months. Took it again, being very careful to follow the directions to the letter.

You pay $170 online, you wait, package arrives, you prepare for your test following a long list of instructions and videos. Then you get to the Blood sample and nothing works, you now have used part of the test items but can't continue. What a joke, then contacting this company they HAVE NO CONTACT, just a Robo form with useless help and last another form to fill out.

I mailed an item using a merchant provided label. When I attempted to track it I received this message: "Tracking Not Displayed. Tracking information will not be displayed because this package was shipped with counterfeit postage. Please contact the merchant or seller with any questions." I think this is shocking and my name is now permanently linked by the USPS with counterfeit postage. The USPS did deliver the package and Everlywell claimed they processed it and a result was available online, but frankly I doubt the validity of the test after seeing the USPS say the label was counterfeit.

I took the heart health cholesterol test. I wanted to see if I had made improvements since my blood draw from the doctor earlier in the year. The results came back with a total cholesterol of 305 and triglycerides at 206. Both numbers were way higher than I had ever had so I went back to my doctor within days of receiving the results and they did another blood draw. My cholesterol was 215 and my triglycerides were 116. I could see the results being slightly off, but this was a huge difference! I will never do a mail in finger prick blood test again. Lesson learned.

The FIT test is age restricted to people 45 years and older, despite this not being plainly expressed on the packaging. All in all a waste of money & time when all I was looking for was peace of mind. As someone who has a family history I wanted to start screening early. Apparently that's not an option.

I was notified my password, and therefore my sensitive personal information, was exposed due to the lack of security on Everlywell's website. They are a scam of a company. It took literally over one month for the results of my Food Sensitivity Test to come in, when they gave me at MOST a timeline of 14 days. After I emailed for a refund, they magically sent me my results and only promised half a refund. The results were completely inaccurate, probably not even mine. Absolutely nothing matched the doctor's office results I eventually got in the meantime due to the long wait with Everlywell. Do not go forward with this company.

I followed the directions EXACTLY for the Sleep and stress test. I received an automated email that the lab was unable to process. It stated I needed to reply to the message. I did so immediately. I received another automated response to that email. No answer for a couple of days so I sent another email to the customer service email address - there is no other way to contact them! I received another automated email response.

Do not use this test thinking you are going to get any results at all. In my opinion it's a total scam. They test for 3 hormones and tell you "great news you're in the range". The range is larger than what a doctor would use. The numbers were incorrect because I had my doctor run my numbers for the EXACT same hormones and they were totally different. He even agreed I wasted my money. You are better off going to your doctor and running a full complete metabolic panel through insurance. This test will not set you up on a weight loss journey or give you any guidance.

I am writing this review for one reason only - the tests are misleading. I purchased this set to learn what foods I was sensitive to. What I didn't know was that it would only show results for foods that I ate regularly. I didn't know this until I received my results and written across the top of the document, highlighted in green, is that the test only takes note of foods you regularly eat.

I ordered the Food Sensitivity Comprehensive Test in December 2021. I read the entire website description and "Questions" section at the bottom of that page. I also read the prep emails, including the "Don't collect your sample before reading this!" email. Only AFTER I took the test and received the results did Everlywell state on the results page, with an (!): "This Food Sensitivity Test only detects foods that you have consumed recently." The website description states that 204 common foods are tested, but does not state that it only tests "regularly-eaten" foods, as was emailed to me today after I contacted Everlywell about this issue. I explained that had they been upfront about that, I would have prepared differently for the test. I asked for a refund or a replacement sent now that I know more than what is INCLUDED on their web page for this test.

We ordered an Everlywell Food Sensitivity test recently and were not satisfied with the results nor the marketing of their product. Everlywell promotes that their Food Sensitivity Test tests for 96 food sensitivities - yet only after you've purchased and received their findings, they then put a disclaimer with your results that states: "This Food Sensitivity test only detects foods that you have consumed recently. Foods that you do not regularly consume may not be reflected in your results, as this test measures IgG (Immunoglobulin G0 response to your current diet."

On December 29th 2021 I placed the order #** with a rush payment to get in 1 to 3 business days for a total of 98 dollars, as of today January 6th 2022, I have not received the testing kits, not even a mail that it has been shipped. There is no phone to call, only the UPS or USPS but I don't have a track number. I have sent 3 emails and I get the same answer, that I need to send the order number, the buyer's name and the delivery address, but no solution whatsoever. As one can imagine, after 8 days I don't need the test anymore. I just want my money back but as I said, there is no way to communicate with Everlywell.

I have a known food allergy with Gluten. I was having a reaction to Gluten while I took this test and it did not pick up the issue in any way. How can I possibly trust their results if their test struggled with a known medical problem. They also state during their webinar that their testing is still not approved!