Eargo Reviews

I am very unhappy with the product Eargo. I was not happy with the care or information that I got. They’re very expensive and they only give you 30 days to test them out with not all the information that you need. They didn’t mention that if you have lower tone hair loss, those aren’t the best hearing aids for you. After numerous calls to get the settings adjusted, I find out that this hearing aid would not really work for me. Of course now the allotted time to return them is over. So I called and complained and nothing can be done a waste of $2500. I don’t recommend them to anyone.

We bought a pair of Eargo 7 aids and have had nothing but problems. They have sent 3 replacement aids and 1 replacement case and we are still having problems getting the app to even recognize them. Now we are past our return window and found out that we can’t even sell them because Eargo won’t support a new owner! WHAT?? They are already paid for so what does it matter who is using them? They aren’t prescription hearing aids! RIDICULOUS! Worst purchase I’ve ever made and now we are stuck with them.

Feels good in ear, forget that they are even there. I am still getting use to hearing sounds. I have missed hearing. High pitch buzzers and beeps. Real test will come when granddaughters come to visit in a few weeks. Their high pitch voices are sometimes hard for me to understand.

Eargo has a great purchase process and an awesome product. Knowledgeable staff and fitting trial item provided. Whole process is online or on the phone at your convenience. Accurate instructional videos are provided. Product as described. They are comfortable in the ear and no one has noticed I am wearing them! Provides clear boost in volume and easily controlled by a phone app. Very pleased with this product and this company!

I have had excellent experience with support for learning all the ins and outs of controlling these hearing aids and also for troubleshooting. The Eargo staff has been beyond friendly and accessible. The devices themselves are all I expected, tiny, easy to handle and totally invisible once inserted in my ears.

I am now using Eargo 7 hearing devices which is the latest Eargo offering. I am thrilled at their performance, especially given the flexibility in adjustments they provide. Specifically, the ability to tune sound for better clarity in hearing speaking voices and adjust for background noise. Also, fine tuning is provided to further adjust noise levels. (Eargo continues to enhance the capability of its devices as new releases become available... V7 is great for me. I am a guitarist playing in church and also playing traditional Irish music, and having Eargo 7 enhances my ability hear other musicians and singers which greatly improves my hearing quality. Being a previous Eargo user, I have always appreciated the customer support provided to tweak my sound, and be there for me when needed. Best: Bill

I am very pleased with my Eargos. I am not very technologically savvy, but I have either been able to find the answers through research or contacting EARGO. I previously had hearing aids through Miracle Ear and I did not have a good experience. I wanted the aids to fit in my ear but the technician told me that they were not for me. I constantly knocked the over the ear ones out of my ears and was constantly back tracking to find them, once even at the train station at 30th Street in Philadelphia. I am still a very active person and being outside taking my sunglasses off and on would knock the hearing aids out. I have not had this happen to me with the Eargos. I forget I am even wearing them, which is a great thing. I love that I can clean them myself and use my phone to make changes.

I have tried a few hearing aids and like the Eargo 7 the best. The hearing aid produces less wind noise when I am outside on a windy day or when bicycling. Having different programs is also helpful with different situations like Restaurant setting. They work better than behind the ear hearing aids with wearing glasses.

I have been using Eargo hearing aids for 4 months. I have been a hearing aid user for about 5 years and the sound quality and ease of use is far superior to my previous hearing aids. Customer service has also been great. I have called customer service a couple of times and always talked to a live person within the first 30 seconds. The app works great and the ability to make adjustments myself is a real plus.

Best hearing device so far out of 5 other Devices. Work the best in all conditions and the App is excellent when you want to use it to adjust. They last about 16 hours on one charge and have a handy portable charger which can recharge them in about an hour. The petals are easy to replace as well as the micro cap. I have also tried Eargo four five and six and this is the best so far.

Simply the best. When the time came for me to purchase a new set of hearing aids instead of going back to Eargo I tried three different products. None fit as comfortably as Eargo or had the sound quality I grew used to with Eargo. So just ordered Eargo 7 and am very happy with them.

I'm happily at the age where hearing aids have become a fact of life, and on the unfortunate side ...I need them. I've gone thru clinic and Dr approved brands (Phonak and Starkey) at great expense, as well as some of the cheapies out there (you get what you pay for). I've also tried the over the ear style, and while I don't have complaints about the quality of sound, as an active person (over 15 Ironman races) they were a pain. I tried the Eargo 6s a year or so ago, Loved the hearing aids but didn't love the app. I have had my Eargo 7s for about three months now and love them. Eargo has made great strides in improving the app and they are extremely comfortable, easily adjusted by the app, and have great sound quality, as well as being quite water resistant. And, obviously, they are discreet. AND I can put a pencil behind my ear again, and no more problems with glasses. I can highly recommend these Eargos. Service is A-1 also.

I purchased the Eargo 7 hearing aids after having used a pair of Eargo 6 for about a month. My Eargo 6 hearing aids were good, and have to say that the Eargo 7's are great. Also, customer service during the change over was very good. I highly recommend the Eargo 7 hearing aids.

I have been very pleased with the interpersonal customer service and attentiveness. Follow up has been great with timely appointments. Technology is great and easy to interact with. Basically download the app, conduct the hearing test, and the app will download the program to the hearing aids. Charging is easy as well. Just drop the units in the cradle and they recharge overnight.

I'm still getting used to them in regards to adjustments and feedback on them. Took the initial petals off to clean in warm, soapy water as instructed. I thought I would try out the open petals, but they proved to be too difficult as the holes seem to be too small to snap the unit into. I'll try again the next time I clean the petals. The hearing part is great and I never realized how loud the turn signal is in the car! Paper rustling and water hitting the sink are also new revelations and I don't have to turn TV up as loud. The units are very comfortable to wear and overall, a great experience.

Eargo, why not offer your hearing aids in skin tone colors (beige, tan, Lt Brn) instead of just black. For a light skinned ** male like me, they're not as inconspicuous as you think (see pics). My wife states they "stick out like a sore thumb," and "it looks like there is a bug in your ear." That's the only reason I returned them. Otherwise, I love everything else about them and awesome customer service! I'll be on the lookout for future releases.

The Eargo hearing aids were smaller and fit in your ear. They looked like they would be compatible and would work. They did work for a while but then, they just kind of stopped working. I had to get a replacement, which was another $400, and the right one stopped working. I'm beyond my 45 days return policy so I had to go and buy regular hearing aids from a different company, which I spent $5,000 on. I was very dissatisfied with Eargo and it's too late to get my money back.

When I talked to the Eargo rep, the rep was fairly reassuring. They knew what they were talking about and they were gonna set up a number of appointments. They had people talk to me and walk me through if I had any problems as well as fine-tuning the hearing aids themselves. It was smooth. I walked out of the store with the hearing aids the day that I went to get them. I was very happy about that. The quality of the hearing aids has been excellent.

It took about a week to get used to the new Eargo7s. I have reduced hearing in the mid to upper frequency ranges and I also suffer from Tinnitus. I've been to many "specialists" and all they can do is tell me I have to live with it or buy these ridiculously expensive hearing aids to "mask" the noise. We are talking about $7000 each. Lately, I had tried the Nano brand because they were a gift from my wife. But the Nano's did show me what an in-ear canal aid could do. Plus they were larger than the Eargo and NOT as clear or comfortable. But for $300 a pair, they were much less expensive. All others were external and interfered with my glasses, plus the battery changing nightmare. My mother had big buck hearing aids. She was always changing batteries and they always had "feedback." She was so deaf that she couldn't hear the noise, but everyone else did.

Most of these over-the-counter hearing aids don't have a return system. Eargo has 45 days. If you aren't satisfied, you can return them. I tried some cheap stuff in the past and they never worked. I decided to go quite a bit more expensive and they seem to work. I don't have the feeling they're ever going to fall out. With the other hearing aids, I always had the feeling that I could lose them at any time. I work and live in an outside environment. I couldn't deal with the idea of always worrying about hearing aids and functioning in my outside environment.

I read about Eargo and researched it, and then decided to go with them. The rep told me the insurance was gonna pay a certain amount but they didn't. So I didn't want to keep the hearing aids and I returned them.

Eargo's are the best, I've had a few different hearing aids & I don't think any are perfect but I am very happy with mine & I wear them every day! The trial period is what prompted me to try them & they did not disappoint. Highly recommend!

The Eargo team invested time in testing my hearing, explaining and calibrating to my needs, and providing ongoing training on how best to use and care for my devices. After 15 years of “behind the ear” hearing aids with dangling tubes and new batteries every week, I have found audio nirvana. My Eargo amps are the bomb and they fit perfectly inside my ears! I can now hear with clean audio fidelity that enables easy switching to differing environments. Am using Eargo hearing aids from 6:00AM to 11:00PM every day with power to spare! They stay snug in my ears all day long. I just pop my hearing aids into a small ergonomic case and they are ready for the next morning. I frequently work in loud noises and I love the “Sound Adjust+” feature of my Eargo hearing devices. After a few seconds they automatically adjust the decibel level to a more comfortable sound but I can still hear everything I need to hear. This technology is awesome!

My mom is not used to using the cell phone app to control the hearing aids and there was too much echo. She has an ear canal that is smaller than normal people and maybe that was the trouble. The Eargo hearing aids didn’t have the right fit for my mom who is in her 80’s. She had the hearing aids for about three weeks and I’ve returned it. I went to where I purchased it and the reps had to get some confirmations from the supervisor. It was quick after that.

The hearing aid fit is good. I also like the app on my phone to adjust the device. The customer service reps would call and check on me. They made sure everything is going well. I've gotten to the point where I have to remind myself to take the hearing aids out at night. It's excellent service. The price wasn't cheap but it's a very good price.

I've had my Eargo 7s for a over a month and I am so happy I finally made the decision to get hearing aids. I appreciate that they are so small and discrete. There is no interference with my eyeglasses, and no one has even noticed I am wearing hearing aids in both ears. The app makes it so convenient to make adjustments discretely - no need to remove the hearing aid. The videos on the website make it easy to check when I am unsure how to do something like clean them for example. I would recommend these to anyone who has been reluctant to wear hearing aids for fear of looking old.

Can't tell you what a great change my Eargo7s have made in my life. I put them in in the morning and don't think about them until I take them out a night. And my hearing is so improved. Also Eargo's customer service is unbelievably good. An audiologist is a call away and so helpful. Honestly...I couldn't be happier and recommend Eargo7s to everyone who needs them now or almost certainly will need them in the future.

I got the Eargo 7 and the sound adjustment feature has been my favorite. But there's a lot of feedback sometimes in certain areas. Also, the charging pack could be better and it could have more interactive features like a battery meter. Other than that, the reps were all polite.

I got the Eargo 7 hearing aids but I sent them back. They didn't help much because I couldn't turn them up enough. They work fine for one-on-one conversations but not in a crowd. I like the size and the charge seemed to last a long time. But they didn't work for me.

The Eargo 7 is rechargeable and comes in a little case that I just plug in every night. I take my hearing aids out and put them in the case and the next morning, it's charged for the day. So far, even in a long day, it has lasted with no problem. So, if you charge them overnight, you'll have a day's worth of power for them. The reps would call me to see how it's going and answer any questions. They told me how to handle the hearing aids as well as how to clean them. In addition to that, I got emails from them suggesting this and that and how to maintain and use them. They were very attentive. They treated me great and did a great job of following up to make sure I’m doing fine.