HealthBanks Reviews

We did tons of research before deciding to use HealthBanks, and we did not regret at all. HealthBanks' technology is the best compared to all other cell banks which is important since we want the best quality. They also have been in business for long time and have tons of experiences. Their price is also one of the most affordable, which made easy for us. Jenny, the rep I spoke to was so friendly and knowledgeable. She took care everything and even reminded us what to bring to the hospital during the labor day. I would recommend HealthBanks to anyone who is considering cord blood banking.

The salesman was amazing. We had a little issue afterwards with someone when I set the date to come and collect the blood. They gave me some wrong information, but the salesman took care of it and came in-person to pick up the blood. Kudos to him. I did this to be covered. You never know if you ever need it in this life, and it's better safe than sorry. It could be beneficial for a close relative, more than so for my baby as a kid, as far as the researches go. I definitely feel safer to have that there, just knowing that if it's ever needed, it’s there.

They explained all the details to us. When we have a question, they answer really clearly about it. We trust them and we have a good experience. Everything went really smooth.

I stored my daughter's stem cells with HealthBanks. If anything goes wrong in life and health, we have it. Hopefully, we won't have to use it, but it's there in case we have to. The rep was sweet.

My OB-GYN recommended it. There was a Chinese-speaking sales representative. It was good.

Everything was really professional with HealthBanks. The lady was very polite and thorough. Their prices were very reasonable too. The communication was also very good because there was a month I missed the payment because my account was being investigated so they froze my funds. I explained to them what happened and she said, “No problem. Just call us and let us know when the investigation is done.” It took the investigation close to another month to even be completed. Once it was completed, I told them to take out both payments and they said okay.